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Customer Service Representative (Banking Specialist) at Qualfon Philippines Incorporated
Highland Park, Michigan, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Conflict Resolution, Communication, Multi Tasking, Technical Skills, Critical Thinking, Attention To Detail, Empathy, Reliability, Research Skills, Professionalism, Time Management, Independence, Fast Paced Environment, Written Communication
Specialization
Candidates should have at least 1 year of customer service experience in financial services and strong communication skills. A high school diploma is required, and a college degree is preferred.
Customer Service Representative II - 8- month contract at Thermo Fisher Scientific
Markham, ON, Canada - Full Time
Skills Needed
Lotus, Computer Skills, Excel, Outlook, Powerpoint, Customer Service, Notes
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Lead Sales Associate / Customer Service Representative at Drybar Shops
Abilene, Texas, United States - Full Time
Skills Needed
Lead Outreach, Lead Conversion Strategies, Customer Service, Member Retention, Results Oriented, Metrics Driven, Sales Experience, Computer Skills, Multitask, Outgoing, Positive, Cheerful, Engaging, Energetic, Resourceful, Verbal Communication
Specialization
Candidates should possess at least one year of sales experience, basic computer skills, and the ability to multitask, along with being outgoing, energetic, and resourceful. Strong organizational, problem-solving, and communication skills are essential, as is flexibility to work nights, weekends, and holidays.
Part Time Customer Service Representative $18 hourly at Raymour & Flanigan Furniture and Mattresses
City of Yonkers, New York, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Active Listening, Multitasking, Conflict Resolution, Empathy, Customer Satisfaction, Order Processing, Service Excellence, Escalation Management, Customer Inquiries, Customer Complaints, Ticketing System, Crm
Specialization
Candidates should provide friendly and professional service while demonstrating effective communication and organizational skills. Flexibility to work a retail schedule, including nights and weekends, is also required.
Customer Service Representative (Full Time) - Plano at PROSPERITY BANK
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Financial Services, Time Management, Computer Skills, Organization, Attention To Detail
Specialization
Candidates should have an associate degree or two years of related experience, along with at least one year of customer service experience. Excellent communication skills and the ability to work under pressure are essential.
(Late Start) Remote Customer Service Representative at MPF Federal
, , United States - Full Time
Skills Needed
Customer Service, Microsoft Office, Medical Terminology, Typing, Communication Skills, Organizational Skills, Time Management, Attention To Detail, Multi Tasking, Problem Solving, Confidentiality, Call Center Experience, Flexibility, Professionalism, Interpersonal Skills, Computer Savvy
Specialization
Candidates must have a High School Diploma or GED and at least 2 years of experience in a medical or health insurance environment. Proficiency in Microsoft Office and strong customer service skills are also required.
Experience Required
Minimum 2 year(s)
Customer Service Representative (Temporary - 3 Months) at Khibraty
Amman, Amman, Jordan - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Professional Attitude, Shift Work, Product Knowledge, Service Standards
Specialization
Candidates must have a bachelor's degree and excellent English language skills. Previous customer service experience is preferred, along with strong communication and problem-solving abilities.
Parts and Maintenance Customer Service Representative at The Ascendancy Group
Virginia Beach, Virginia, United States - Full Time
Skills Needed
Swalis, Dpas, Inventory Management, Data Entry, Microsoft Office, Communication, Customer Service, Technical Support
Specialization
Candidates must have at least one year of experience with SWALIS, DPAS, or a similar inventory database, and must possess a valid state driver's license. Proficiency in Microsoft Office applications and effective communication skills are also required.
Experience Required
Minimum 2 year(s)
Customer Service Representative (Full Time) - Lubbock at PROSPERITY BANK
Lubbock, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Public Relations, Computer Skills, Organization, Problem Solving, Listening, Data Collection, Financial Services, Account Opening, Account Closing, Time Deposits, Account Inquiries, Loan Products, Deposit Products, Call Quality
Specialization
Candidates need an Associate Degree or two years of related experience, along with at least one year of direct customer service experience. Essential skills include excellent communication, computer proficiency, strong organization, and the ability to work well under pressure.
Customer Service Representative (Full Time) - Lubbock at PROSPERITY BANK
Lubbock, Texas, United States - Full Time
Skills Needed
Customer Service, Active Listening, Problem Solving, Technical Troubleshooting, Communication, Multi Tasking, Time Management, Detail Oriented, Empathy, Professionalism, Computer Skills, Call Handling, Relationship Building, Data Entry, Flexibility, Teamwork
Specialization
A high school diploma or GED is required, along with a minimum of one year of customer service experience. Candidates should possess advanced computer skills and the ability to communicate effectively.
Customer Service Representative (Full Time) - Plano at PROSPERITY BANK
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Financial Services, Time Management, Organization, Computer Skills, Public Relations
Specialization
Candidates should have an Associate Degree or two years of related experience, along with at least one year of customer service experience. Excellent communication skills and the ability to work under pressure are essential.
Customer Service Representative (Full Time) - Lubbock at PROSPERITY BANK
Lubbock, Texas, United States - Full Time
Skills Needed
Customer Service, Active Listening, Technical Troubleshooting, Communication, Problem Solving, Multi Tasking, Time Management, Detail Oriented, Computer Skills, Empathy, Call Handling, Professionalism, Relationship Building, Flexibility, Adaptability, Teamwork
Specialization
A high school diploma or GED is required, along with a minimum of one year of customer service experience. Candidates should possess advanced computer skills and the ability to communicate effectively.
Customer Service Representative (Part Time) - Lubbock at PROSPERITY BANK
Lubbock, Texas, United States - Full Time
Skills Needed
Customer Service, Active Listening, Problem Solving, Technical Troubleshooting, Communication, Multi Tasking, Time Management, Detail Oriented, Computer Skills, Empathy, Relationship Building, Call Handling, Professionalism, Updating Information, Following Procedures, Teamwork
Specialization
Candidates must have a high school diploma or GED and at least one year of customer service experience, preferably in a call center or banking environment. Strong computer skills and the ability to communicate effectively are also required.
Customer Service Representative (Part Time) - Lubbock at PROSPERITY BANK
Lubbock, Texas, United States - Full Time
Skills Needed
Customer Service, Active Listening, Problem Solving, Technical Troubleshooting, Communication, Multi Tasking, Time Management, Detail Oriented, Computer Skills
Specialization
A high school diploma or GED is required, along with a minimum of 1 year of customer service experience. Candidates should have advanced computer skills and the ability to communicate effectively.
Customer Service Representative (Full Time) - Plano at PROSPERITY BANK
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Financial Services, Organization, Computer Skills, Time Management, Attention To Detail
Specialization
Candidates should have an associate degree or two years of related experience, along with at least one year of customer service experience. Excellent communication skills and the ability to work under pressure are essential.
Bankcard Operations Representative - Customer Service at WESTAMERICA BANK
Santa Rosa, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Research Skills, Analytical Skills, Problem Solving, Team Collaboration, Technical Troubleshooting, Time Management, Organizational Skills, Initiative, Decision Making, Empathy, Adaptability, Documentation, Microsoft Word, Microsoft Excel, Microsoft Outlook
Specialization
Candidates should have at least 3 years of customer service experience, preferably in a fast-paced environment. Strong communication, research, and organizational skills are essential, along with proficiency in Microsoft Office applications.
Experience Required
Minimum 2 year(s)
Customer Service Representative (Part Time) - Lubbock at PROSPERITY BANK
Lubbock, Texas, United States - Full Time
Skills Needed
Customer Service, Active Listening, Technical Troubleshooting, Communication, Problem Solving, Multi Tasking, Time Management, Detail Oriented, Computer Skills, Empathy, Professionalism, Call Handling, Relationship Building, Updating Information, Following Procedures
Specialization
A high school diploma or GED is required, along with a minimum of one year of customer service experience. Candidates should possess advanced computer skills and the ability to communicate effectively.
Customer Service Representative (Full Time) - Plano at PROSPERITY BANK
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Financial Services, Organization, Computer Skills, Time Management, Attention To Detail
Specialization
Candidates should have an associate degree or two years of related experience, along with at least one year of customer service experience. Excellent communication skills and the ability to work under pressure are essential.
Customer Service Representative (Full Time) - Plano at PROSPERITY BANK
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Financial Services, Computer Skills, Organization, Pressure Management
Specialization
Candidates should have an associate degree or two years of related experience, along with at least one year of customer service experience. Excellent communication skills and the ability to work under pressure are essential.
Customer Service Representative - Patient Registration at R1 RCM Inc
Nashville, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Data Collection, Compassion, Multi Tasking, Technology Proficiency, Typing, Phone Etiquette, Information Intake, Rapport Building, Quick Learning, Attention To Detail
Specialization
Candidates must possess a High School Diploma or GED and demonstrate excellent customer service experience, though no prior healthcare knowledge is required. Applicants must pass a drug test, background check, and be up to date on all vaccinations.
Customer Service Representative (Banking Specialist) at Qualfon Philippines Incorporated
Highland Park, Michigan, United States -
Full Time


Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

20.0

Posted On

09 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Solving, Conflict Resolution, Communication, Multi-tasking, Technical Skills, Critical Thinking, Attention to Detail, Empathy, Reliability, Research Skills, Professionalism, Time Management, Independence, Fast-paced Environment, Written Communication

Industry

Outsourcing and Offshoring Consulting

Description
Overview Job Overview: Qualfon is hiring Customer Service Representative (Banking Specialist), you will serve as the primary point of contact for our client’s members, addressing a wide range of banking needs through multiple communication channels including phone, email, chat, and social media. This role requires a proactive approach, strong problem-solving skills, and the ability to navigate complex financial inquiries with professionalism and care. Hourly pay rate – $20/hr Veterans and their family members are encouraged to apply. Responsibilities What you will be doing: • Respond to inbound inquiries related to active credit card accounts, consumer loans, and fraudulent activity. • Assisting customers in recovering their online credentials. • Assist members with monetary and non-monetary transactions, including account maintenance for checking, savings, and certificates of deposit (CDs). • Complete service tasks such as adding authorized users, facilitating balance transfers, managing interest distribution for CDs, and handling IRA account changes. • Support credit card and fraud-related inquiries, including payment authorizations, adjustments, account growth, and underwriting decisions. • Conduct thorough analysis of moderately complex complaints and collaborate with internal teams and vendor partners to identify process failures and improve customer satisfaction. • Communicate effectively with customers, co-workers, and business leaders while maintaining professionalism and empathy. • Stay informed of applicable policies, procedures, and regulatory guidelines to ensure compliance and risk management. • Prioritize workload to meet service level objectives and ensure all business risks are identified, measured, and controlled. Qualifications What Skills & Qualifications are needed: • Minimum 1 year of customer service experience in financial services, fraud, or insurance. • 2 consistent years of call center experience preferred. • Minimum 1 year of experience in conflict resolution and documentation, including researching and resolving customer concerns. • High School diploma or GED required; college degree preferred. • Ability to work onsite in Highland Park and meet attendance requirements. • Demonstrated ability to manage difficult verbal communications and develop professional written responses through collaboration and proactive engagement. • Proven ability to multi-task and prioritize in a fast-paced, detail-oriented environment. • Stable work history with a consistent record of reliability and performance. • Strong written and verbal communication skills, with a professional and articulate voice. • Proficient internet and research skills, with the ability to quickly learn new subjects. • Computer savvy, able to resolve minor technical issues independently. • Typing speed of 20 words per minute with 90% accuracy. • Strong critical thinking and problem-solving abilities. • Comfortable working in a fast-paced, sometimes hectic environment while maintaining professionalism. • Self-motivated and capable of working independently with minimal supervision. • Skilled at multi-tasking across multiple computer applications while engaging with customers. About the Company At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better. Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients Qualfon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. Pay Range USD $20.00 - USD $20.00 /Hr.

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Responsibilities
The Customer Service Representative will respond to inquiries related to banking services, assist customers with transactions, and handle complaints. They will also ensure compliance with policies and collaborate with internal teams to improve customer satisfaction.
Customer Service Representative (Banking Specialist) at Qualfon Philippines Incorporated
Highland Park, Michigan, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Conflict Resolution, Communication, Multi Tasking, Technical Skills, Critical Thinking, Attention To Detail, Empathy, Reliability, Research Skills, Professionalism, Time Management, Independence, Fast Paced Environment, Written Communication
Specialization
Candidates should have at least 1 year of customer service experience in financial services and strong communication skills. A high school diploma is required, and a college degree is preferred.
Customer Service Representative II - 8- month contract at Thermo Fisher Scientific
Markham, ON, Canada - Full Time
Skills Needed
Lotus, Computer Skills, Excel, Outlook, Powerpoint, Customer Service, Notes
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Lead Sales Associate / Customer Service Representative at Drybar Shops
Abilene, Texas, United States - Full Time
Skills Needed
Lead Outreach, Lead Conversion Strategies, Customer Service, Member Retention, Results Oriented, Metrics Driven, Sales Experience, Computer Skills, Multitask, Outgoing, Positive, Cheerful, Engaging, Energetic, Resourceful, Verbal Communication
Specialization
Candidates should possess at least one year of sales experience, basic computer skills, and the ability to multitask, along with being outgoing, energetic, and resourceful. Strong organizational, problem-solving, and communication skills are essential, as is flexibility to work nights, weekends, and holidays.
Part Time Customer Service Representative $18 hourly at Raymour & Flanigan Furniture and Mattresses
City of Yonkers, New York, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Active Listening, Multitasking, Conflict Resolution, Empathy, Customer Satisfaction, Order Processing, Service Excellence, Escalation Management, Customer Inquiries, Customer Complaints, Ticketing System, Crm
Specialization
Candidates should provide friendly and professional service while demonstrating effective communication and organizational skills. Flexibility to work a retail schedule, including nights and weekends, is also required.
Customer Service Representative (Full Time) - Plano at PROSPERITY BANK
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Financial Services, Time Management, Computer Skills, Organization, Attention To Detail
Specialization
Candidates should have an associate degree or two years of related experience, along with at least one year of customer service experience. Excellent communication skills and the ability to work under pressure are essential.
(Late Start) Remote Customer Service Representative at MPF Federal
, , United States - Full Time
Skills Needed
Customer Service, Microsoft Office, Medical Terminology, Typing, Communication Skills, Organizational Skills, Time Management, Attention To Detail, Multi Tasking, Problem Solving, Confidentiality, Call Center Experience, Flexibility, Professionalism, Interpersonal Skills, Computer Savvy
Specialization
Candidates must have a High School Diploma or GED and at least 2 years of experience in a medical or health insurance environment. Proficiency in Microsoft Office and strong customer service skills are also required.
Experience Required
Minimum 2 year(s)
Customer Service Representative (Temporary - 3 Months) at Khibraty
Amman, Amman, Jordan - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Professional Attitude, Shift Work, Product Knowledge, Service Standards
Specialization
Candidates must have a bachelor's degree and excellent English language skills. Previous customer service experience is preferred, along with strong communication and problem-solving abilities.
Parts and Maintenance Customer Service Representative at The Ascendancy Group
Virginia Beach, Virginia, United States - Full Time
Skills Needed
Swalis, Dpas, Inventory Management, Data Entry, Microsoft Office, Communication, Customer Service, Technical Support
Specialization
Candidates must have at least one year of experience with SWALIS, DPAS, or a similar inventory database, and must possess a valid state driver's license. Proficiency in Microsoft Office applications and effective communication skills are also required.
Experience Required
Minimum 2 year(s)
Customer Service Representative (Full Time) - Lubbock at PROSPERITY BANK
Lubbock, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Public Relations, Computer Skills, Organization, Problem Solving, Listening, Data Collection, Financial Services, Account Opening, Account Closing, Time Deposits, Account Inquiries, Loan Products, Deposit Products, Call Quality
Specialization
Candidates need an Associate Degree or two years of related experience, along with at least one year of direct customer service experience. Essential skills include excellent communication, computer proficiency, strong organization, and the ability to work well under pressure.
Customer Service Representative (Full Time) - Lubbock at PROSPERITY BANK
Lubbock, Texas, United States - Full Time
Skills Needed
Customer Service, Active Listening, Problem Solving, Technical Troubleshooting, Communication, Multi Tasking, Time Management, Detail Oriented, Empathy, Professionalism, Computer Skills, Call Handling, Relationship Building, Data Entry, Flexibility, Teamwork
Specialization
A high school diploma or GED is required, along with a minimum of one year of customer service experience. Candidates should possess advanced computer skills and the ability to communicate effectively.
Customer Service Representative (Full Time) - Plano at PROSPERITY BANK
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Financial Services, Time Management, Organization, Computer Skills, Public Relations
Specialization
Candidates should have an Associate Degree or two years of related experience, along with at least one year of customer service experience. Excellent communication skills and the ability to work under pressure are essential.
Customer Service Representative (Full Time) - Lubbock at PROSPERITY BANK
Lubbock, Texas, United States - Full Time
Skills Needed
Customer Service, Active Listening, Technical Troubleshooting, Communication, Problem Solving, Multi Tasking, Time Management, Detail Oriented, Computer Skills, Empathy, Call Handling, Professionalism, Relationship Building, Flexibility, Adaptability, Teamwork
Specialization
A high school diploma or GED is required, along with a minimum of one year of customer service experience. Candidates should possess advanced computer skills and the ability to communicate effectively.
Customer Service Representative (Part Time) - Lubbock at PROSPERITY BANK
Lubbock, Texas, United States - Full Time
Skills Needed
Customer Service, Active Listening, Problem Solving, Technical Troubleshooting, Communication, Multi Tasking, Time Management, Detail Oriented, Computer Skills, Empathy, Relationship Building, Call Handling, Professionalism, Updating Information, Following Procedures, Teamwork
Specialization
Candidates must have a high school diploma or GED and at least one year of customer service experience, preferably in a call center or banking environment. Strong computer skills and the ability to communicate effectively are also required.
Customer Service Representative (Part Time) - Lubbock at PROSPERITY BANK
Lubbock, Texas, United States - Full Time
Skills Needed
Customer Service, Active Listening, Problem Solving, Technical Troubleshooting, Communication, Multi Tasking, Time Management, Detail Oriented, Computer Skills
Specialization
A high school diploma or GED is required, along with a minimum of 1 year of customer service experience. Candidates should have advanced computer skills and the ability to communicate effectively.
Customer Service Representative (Full Time) - Plano at PROSPERITY BANK
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Financial Services, Organization, Computer Skills, Time Management, Attention To Detail
Specialization
Candidates should have an associate degree or two years of related experience, along with at least one year of customer service experience. Excellent communication skills and the ability to work under pressure are essential.
Bankcard Operations Representative - Customer Service at WESTAMERICA BANK
Santa Rosa, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Research Skills, Analytical Skills, Problem Solving, Team Collaboration, Technical Troubleshooting, Time Management, Organizational Skills, Initiative, Decision Making, Empathy, Adaptability, Documentation, Microsoft Word, Microsoft Excel, Microsoft Outlook
Specialization
Candidates should have at least 3 years of customer service experience, preferably in a fast-paced environment. Strong communication, research, and organizational skills are essential, along with proficiency in Microsoft Office applications.
Experience Required
Minimum 2 year(s)
Customer Service Representative (Part Time) - Lubbock at PROSPERITY BANK
Lubbock, Texas, United States - Full Time
Skills Needed
Customer Service, Active Listening, Technical Troubleshooting, Communication, Problem Solving, Multi Tasking, Time Management, Detail Oriented, Computer Skills, Empathy, Professionalism, Call Handling, Relationship Building, Updating Information, Following Procedures
Specialization
A high school diploma or GED is required, along with a minimum of one year of customer service experience. Candidates should possess advanced computer skills and the ability to communicate effectively.
Customer Service Representative (Full Time) - Plano at PROSPERITY BANK
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Financial Services, Organization, Computer Skills, Time Management, Attention To Detail
Specialization
Candidates should have an associate degree or two years of related experience, along with at least one year of customer service experience. Excellent communication skills and the ability to work under pressure are essential.
Customer Service Representative (Full Time) - Plano at PROSPERITY BANK
Plano, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Financial Services, Computer Skills, Organization, Pressure Management
Specialization
Candidates should have an associate degree or two years of related experience, along with at least one year of customer service experience. Excellent communication skills and the ability to work under pressure are essential.
Customer Service Representative - Patient Registration at R1 RCM Inc
Nashville, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Data Collection, Compassion, Multi Tasking, Technology Proficiency, Typing, Phone Etiquette, Information Intake, Rapport Building, Quick Learning, Attention To Detail
Specialization
Candidates must possess a High School Diploma or GED and demonstrate excellent customer service experience, though no prior healthcare knowledge is required. Applicants must pass a drug test, background check, and be up to date on all vaccinations.
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