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Customer Service Representative Jobs overseas

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Customer Service Manager at Ceylan Worldwide
Rapid City, South Dakota, United States - Full Time
Skills Needed
Leadership, Team Management, Communication, Problem Solving, Customer Service, Conflict Resolution, Crm Systems, Analytical Skills, Organizational Skills, Time Management
Specialization
Candidates should have a bachelor's degree in a relevant field and 2-3 years of customer service experience, including 1-2 years in a supervisory role. Strong leadership, communication, and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Manager at Contour MedPrep
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Team Leadership, Coaching, Empathy, Emotional Intelligence, Problem Solving, Communication, Operations Management, Process Improvement, Collaboration, High Standards, Fast Paced Environment, Education Sector, Support, Student Focused, Solutions Focused
Specialization
Candidates should have 4+ years of experience in managing customer service or support teams and a background in customer-facing roles. A strong people-leadership mindset and deep empathy are essential for this role.
Experience Required
Minimum 5 year(s)
Customer Service Advisor at Weploy
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Customer Service, Empathy, Patience, Communication Skills, Problem Solving, Technology Comfort, Coaching Response, Attention To Detail
Specialization
Candidates should be Australian citizens and available to work a rotating roster from 7am to 7pm, including approximately one Saturday per month. A strong work ethic, excellent attendance, and a willingness to learn are essential.
Customer Service Manager at Rightangled
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Team Leadership, Customer Experience, Performance Management, Issue Resolution, Customer Engagement, Data Analysis, Training And Development, Collaboration, Leadership Skills, Customer Focus, Communication Skills, Analytical Skills, It Proficiency, Adaptability
Specialization
Proven experience in a customer service management role, ideally within healthcare or e-commerce sectors. Strong leadership, communication, and analytical skills are essential.
Experience Required
Minimum 5 year(s)
Customer Service Manager at SGS
Perth Airport, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Client Management, Stakeholder Management, Communication Skills, Team Leadership, Service Improvement, Kpi Tracking, Crm Systems, Invoicing, Billing Processes, Laboratory Operations, Environmental Testing, Issue Resolution, Operational Planning, Innovation, Data Reporting
Specialization
Candidates should have proven experience leading customer service teams and a background in laboratory or environmental testing operations. Strong stakeholder management and communication skills are essential, along with the ability to manage priorities and resolve issues.
Experience Required
Minimum 5 year(s)
Customer Service Advisor at Solus Accident Repair Centres
Bishop's Stortford, England, United Kingdom - Full Time
Skills Needed
Customer Focused, Driving Experience, Organizational Skills, Communication, Pc Literate, Passionate About Customer Service
Specialization
Candidates should have a strong customer-focused background and a clean full UK driver's license. Excellent organizational skills and a passion for customer service are also essential.
Customer Service Officer at Hoxton Wealth
Sydney, New South Wales, Australia - Full Time
Skills Needed
Client Service, Communication, Attention To Detail, Organizational Skills, Crm Proficiency, Process Management, Compliance Knowledge, Financial Services Experience, Superannuation Knowledge, Wealth Management Experience, Problem Solving, Documentation Skills, Professionalism, Resilience, Time Management, Team Support
Specialization
Candidates should have experience in Australian financial services and strong communication skills. Attention to detail and the ability to manage multiple priorities are essential for this role.
Experience Required
Minimum 2 year(s)
Customer Service Officer at Arrow Electronics
, Penang, Malaysia - Full Time
Skills Needed
Customer Service, Sales Support, Order Management, Problem Solving, Communication, Data Entry, Quality Assurance, Inventory Management, Contract Management, Escalation Management, Rma Processing, Customer Engagement, Forecasting, Reporting, Collaboration, Technical Support
Specialization
The position typically requires a 2-year degree and 2-4 years of experience, or a high school diploma with equivalent experience. Specific certifications may be required.
Experience Required
Minimum 2 year(s)
Customer Service Analyst at Philips
Mainz, Rhineland-Palatinate, Germany - Full Time
Skills Needed
Data Analysis, Performance Trends, Cross Functional Collaboration, Kpi Tracking, Service Improvement, Workflow Optimization, Customer Satisfaction, Operational Efficiency, Data Driven Decision Making, Reporting, Documentation, Regulatory Compliance, Problem Solving, Communication, Process Assessment, Strategic Planning
Specialization
A Bachelor's Degree in Finance, Business Administration, or equivalent vocational education is required. Candidates should have a minimum of 4 years of experience in Service Delivery or Business Analytics.
Experience Required
Minimum 5 year(s)
Customer Service Advisor at bet365
Denver, Colorado, United States - Full Time
Skills Needed
Tech Savvy, Exceptional Communication Skills, Active Listener, Customer Centric, Eagerness To Expand Knowledge, Attention To Detail, Multitasking, Creative Problem Solving, Team Collaboration
Specialization
Candidates should possess exceptional communication skills and a customer-centric attitude. They must be tech-savvy and able to multitask efficiently in a fast-paced environment.
Customer Service Manager at NorthCare Network
Marquette, Michigan, United States - Full Time
Skills Needed
Customer Service, Marketing, Grievance Coordination, Appeals Coordination, Reporting, Event Planning, Survey Management, Policy Development, Training, Collaboration, Utilization Management, Quality Improvement
Specialization
A Bachelor's Degree in a Human Services field is required for this role. Preferred qualifications include experience in a mental health setting, creating marketing materials, customer service experience, and meeting criteria to serve as a Qualified Mental Health Professional (QMHP), Qualified Intellectual and Developmental Disability Professional (QIDP), or Child Mental Health Professional (CMHP).
Experience Required
Minimum 2 year(s)
Customer Service Advisor at Westpac Group
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Sales, Relationship Management, Business Knowledge, Financial Knowledge
Specialization
Some experience in customer service is required, particularly with a focus on sales. Confidence in building and managing long-term relationships is essential, along with any business or financial knowledge.
Customer Service Manager at Rentokil Initial Group
Adelaide, South Australia, Australia - Full Time
Skills Needed
Leadership, Mentorship, Kpi Management, Data Analysis, Stakeholder Management, Complaint Resolution, Sales Growth, Continuous Improvement, Verbal Communication, Written Communication, Conflict Resolution, Technical Literacy, Crm Software, Customer Centric Mindset
Specialization
Candidates must possess over two years of experience in a similar services-based Customer Service Manager or Team Leader role, demonstrating outstanding communication skills and professional demeanor. Essential requirements include proven conflict resolution abilities, technical proficiency in databases and CRM software, and a strong customer-centric mindset demonstrated by leading by example.
Experience Required
Minimum 2 year(s)
Customer Service Manager at Savills Vietnam
Hanoi, , Vietnam - Full Time
Skills Needed
Customer Service, Team Management, Training, Communication, Problem Solving, Analytical Skills, Time Management, Professionalism, Office Software Proficiency, English Proficiency
Specialization
Candidates should have a minimum of 8 years of work experience, including 2 years in a similar role within the real estate or hospitality industry. Strong communication skills, problem-solving abilities, and proficiency in office software are essential.
Experience Required
Minimum 5 year(s)
Customer Service Officer at MedHealth
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Independence, Teamwork, Prioritization, Attention To Detail, Microsoft Office
Specialization
Candidates should demonstrate excellent customer service skills and possess strong verbal and written communication abilities. Attention to detail and proficiency in Microsoft Office are also essential for this role.
Customer Service Manager at Presrite Corporation
Cleveland, Ohio, United States - Full Time
Skills Needed
Customer Interaction, Customer Relations, Analytical Skills, Communication Skills, Negotiation Skills, Project Management, Team Leadership, Process Knowledge, Problem Solving, Organizational Skills, Erp Systems, Itar Requirements, Usmca Compliance, Pricing Audits, Liaison, Forging Processes
Specialization
Candidates must possess a Bachelor's degree or equivalent relevant experience, coupled with a minimum of five years in customer service within a manufacturing setting requiring direct customer interface. Essential qualifications include strong analytical, negotiation, and teamwork skills, proficiency in ERP systems (Syteline preferred), and a basic understanding of forging processes.
Experience Required
Minimum 5 year(s)
Customer Service Manager at Divino
Minnetrista, Minnesota, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Organizational Skills, Multi Tasking, Teamwork, Google Suite, Customer Focus
Specialization
Candidates must have a High School Diploma or equivalent and proven experience in a customer service role. Strong problem-solving abilities and organizational skills are essential.
Experience Required
Minimum 2 year(s)
Cashier/Customer Service at KO 724
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Cashier Experience, Health, Wellness, Fitness, Organic Nutrition, Communication Skills, Teamwork, Sales Goals, Product Knowledge, Flexibility, Cleanliness, Organization, Guest Experience, Professional Demeanor, Energetic Service
Specialization
Candidates should have at least 2 years of customer service or cashier experience and a passion for health and wellness. Strong communication skills and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Customer Service Officer at Alphabe Insight Inc
Minneapolis, Minnesota, United States - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving, Organizational Abilities, Attention To Detail, Collaboration, Client Support, Time Management
Specialization
Candidates should possess strong communication and interpersonal skills along with excellent problem-solving abilities. Attention to detail and proficiency with office software are also important for this role.
Customer Service Manager at Associa
Honolulu, Hawaii, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Conflict Resolution, Data Analysis, Report Preparation, Training Coordination, Maintenance Management, Emergency Response, Filing System Management, Resident Relations, Software Proficiency, Organizational Skills, Interpersonal Skills, Problem Solving, Attention To Detail, Flexibility
Specialization
Candidates must have a high school diploma or GED, with an associate degree preferred. Relevant experience of 1-3 years in customer service or related fields is required.
Experience Required
Minimum 2 year(s)
Customer Service Manager at Ceylan Worldwide
Rapid City, South Dakota, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

90000.0

Posted On

16 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Team Management, Communication, Problem Solving, Customer Service, Conflict Resolution, CRM Systems, Analytical Skills, Organizational Skills, Time Management

Industry

Retail Apparel and Fashion

Description
Job Title: Customer Service Manager Company: Ceylan Worldwide Location: Sri Lanka (On-site / Remote) Employment Type: Full-Time About Ceylan Worldwide Ceylan Worldwide is a global trading and services company committed to delivering high-quality solutions, exceptional customer experiences, and long-term value to clients across multiple markets. We pride ourselves on professionalism, innovation, and customer-centric operations. Job Summary We are seeking an experienced and proactive Customer Service Manager to lead and oversee our customer service operations in Sri Lanka. The ideal candidate will be responsible for managing customer support teams, improving service processes, ensuring customer satisfaction, and aligning service delivery with company standards and business goals. This role requires strong leadership, communication, and problem-solving skills, along with a passion for delivering excellent customer experiences. Key Responsibilities • Lead, manage, and motivate the customer service team to achieve performance targets • Develop and implement customer service policies, procedures, and service standards • Monitor customer interactions to ensure high-quality, professional service delivery • Handle escalated customer complaints and resolve complex issues effectively • Analyze customer feedback, service metrics, and KPIs to improve performance • Train, coach, and evaluate customer service staff regularly • Collaborate with sales, operations, and management teams to improve customer experience • Ensure compliance with company policies and relevant regulations • Prepare regular performance reports and recommendations for management • Drive continuous improvement initiatives within the customer service department Requirements and Qualifications • Bachelor’s degree in Business Administration, Management, Communications, or a related field • Minimum of 2–3 years experience in customer service, with at least 1–2 years in a supervisory or managerial role • Strong leadership and team management skills • Excellent verbal and written communication skills in English (additional languages are an advantage) • Proven ability to handle customer complaints and conflict resolution professionally • Experience using CRM systems and customer service software • Strong analytical and problem-solving abilities • Ability to work under pressure and manage multiple priorities • Good organizational and time management skills Compensation and Benefits - Competitive salary: $68,000 - $90,000 per year - Comprehensive benefits package, including health, dental, and vision insurance - 401(k) plan with company match - Paid time off and holidays - Opportunities for professional development and growth - Dynamic and supportive work environment How to Apply Interested candidates are encouraged to apply by submitting their updated CV and a brief cover letter outlining their relevant experience. Ceylan Worldwide is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. • Bachelor’s degree in Business Administration, Management, Communications, or a related field • Minimum of 2–3 years experience in customer service, with at least 1–2 years in a supervisory or managerial role • Strong leadership and team management skills • Excellent verbal and written communication skills in English (additional languages are an advantage) • Proven ability to handle customer complaints and conflict resolution professionally • Experience using CRM systems and customer service software • Strong analytical and problem-solving abilities • Ability to work under pressure and manage multiple priorities • Good organizational and time management skills - Competitive salary: $68,000 - $90,000 per year - Comprehensive benefits package, including health, dental, and vision insurance - 401(k) plan with company match - Paid time off and holidays - Opportunities for professional development and growth - Dynamic and supportive work environment
Responsibilities
The Customer Service Manager will lead and manage the customer service team, ensuring high-quality service delivery and customer satisfaction. They will also handle escalated complaints and drive continuous improvement initiatives within the department.
Customer Service Manager at Ceylan Worldwide
Rapid City, South Dakota, United States - Full Time
Skills Needed
Leadership, Team Management, Communication, Problem Solving, Customer Service, Conflict Resolution, Crm Systems, Analytical Skills, Organizational Skills, Time Management
Specialization
Candidates should have a bachelor's degree in a relevant field and 2-3 years of customer service experience, including 1-2 years in a supervisory role. Strong leadership, communication, and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Customer Service Manager at Contour MedPrep
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Team Leadership, Coaching, Empathy, Emotional Intelligence, Problem Solving, Communication, Operations Management, Process Improvement, Collaboration, High Standards, Fast Paced Environment, Education Sector, Support, Student Focused, Solutions Focused
Specialization
Candidates should have 4+ years of experience in managing customer service or support teams and a background in customer-facing roles. A strong people-leadership mindset and deep empathy are essential for this role.
Experience Required
Minimum 5 year(s)
Customer Service Advisor at Weploy
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Customer Service, Empathy, Patience, Communication Skills, Problem Solving, Technology Comfort, Coaching Response, Attention To Detail
Specialization
Candidates should be Australian citizens and available to work a rotating roster from 7am to 7pm, including approximately one Saturday per month. A strong work ethic, excellent attendance, and a willingness to learn are essential.
Customer Service Manager at Rightangled
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Team Leadership, Customer Experience, Performance Management, Issue Resolution, Customer Engagement, Data Analysis, Training And Development, Collaboration, Leadership Skills, Customer Focus, Communication Skills, Analytical Skills, It Proficiency, Adaptability
Specialization
Proven experience in a customer service management role, ideally within healthcare or e-commerce sectors. Strong leadership, communication, and analytical skills are essential.
Experience Required
Minimum 5 year(s)
Customer Service Manager at SGS
Perth Airport, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Client Management, Stakeholder Management, Communication Skills, Team Leadership, Service Improvement, Kpi Tracking, Crm Systems, Invoicing, Billing Processes, Laboratory Operations, Environmental Testing, Issue Resolution, Operational Planning, Innovation, Data Reporting
Specialization
Candidates should have proven experience leading customer service teams and a background in laboratory or environmental testing operations. Strong stakeholder management and communication skills are essential, along with the ability to manage priorities and resolve issues.
Experience Required
Minimum 5 year(s)
Customer Service Advisor at Solus Accident Repair Centres
Bishop's Stortford, England, United Kingdom - Full Time
Skills Needed
Customer Focused, Driving Experience, Organizational Skills, Communication, Pc Literate, Passionate About Customer Service
Specialization
Candidates should have a strong customer-focused background and a clean full UK driver's license. Excellent organizational skills and a passion for customer service are also essential.
Customer Service Officer at Hoxton Wealth
Sydney, New South Wales, Australia - Full Time
Skills Needed
Client Service, Communication, Attention To Detail, Organizational Skills, Crm Proficiency, Process Management, Compliance Knowledge, Financial Services Experience, Superannuation Knowledge, Wealth Management Experience, Problem Solving, Documentation Skills, Professionalism, Resilience, Time Management, Team Support
Specialization
Candidates should have experience in Australian financial services and strong communication skills. Attention to detail and the ability to manage multiple priorities are essential for this role.
Experience Required
Minimum 2 year(s)
Customer Service Officer at Arrow Electronics
, Penang, Malaysia - Full Time
Skills Needed
Customer Service, Sales Support, Order Management, Problem Solving, Communication, Data Entry, Quality Assurance, Inventory Management, Contract Management, Escalation Management, Rma Processing, Customer Engagement, Forecasting, Reporting, Collaboration, Technical Support
Specialization
The position typically requires a 2-year degree and 2-4 years of experience, or a high school diploma with equivalent experience. Specific certifications may be required.
Experience Required
Minimum 2 year(s)
Customer Service Analyst at Philips
Mainz, Rhineland-Palatinate, Germany - Full Time
Skills Needed
Data Analysis, Performance Trends, Cross Functional Collaboration, Kpi Tracking, Service Improvement, Workflow Optimization, Customer Satisfaction, Operational Efficiency, Data Driven Decision Making, Reporting, Documentation, Regulatory Compliance, Problem Solving, Communication, Process Assessment, Strategic Planning
Specialization
A Bachelor's Degree in Finance, Business Administration, or equivalent vocational education is required. Candidates should have a minimum of 4 years of experience in Service Delivery or Business Analytics.
Experience Required
Minimum 5 year(s)
Customer Service Advisor at bet365
Denver, Colorado, United States - Full Time
Skills Needed
Tech Savvy, Exceptional Communication Skills, Active Listener, Customer Centric, Eagerness To Expand Knowledge, Attention To Detail, Multitasking, Creative Problem Solving, Team Collaboration
Specialization
Candidates should possess exceptional communication skills and a customer-centric attitude. They must be tech-savvy and able to multitask efficiently in a fast-paced environment.
Customer Service Manager at NorthCare Network
Marquette, Michigan, United States - Full Time
Skills Needed
Customer Service, Marketing, Grievance Coordination, Appeals Coordination, Reporting, Event Planning, Survey Management, Policy Development, Training, Collaboration, Utilization Management, Quality Improvement
Specialization
A Bachelor's Degree in a Human Services field is required for this role. Preferred qualifications include experience in a mental health setting, creating marketing materials, customer service experience, and meeting criteria to serve as a Qualified Mental Health Professional (QMHP), Qualified Intellectual and Developmental Disability Professional (QIDP), or Child Mental Health Professional (CMHP).
Experience Required
Minimum 2 year(s)
Customer Service Advisor at Westpac Group
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Sales, Relationship Management, Business Knowledge, Financial Knowledge
Specialization
Some experience in customer service is required, particularly with a focus on sales. Confidence in building and managing long-term relationships is essential, along with any business or financial knowledge.
Customer Service Manager at Rentokil Initial Group
Adelaide, South Australia, Australia - Full Time
Skills Needed
Leadership, Mentorship, Kpi Management, Data Analysis, Stakeholder Management, Complaint Resolution, Sales Growth, Continuous Improvement, Verbal Communication, Written Communication, Conflict Resolution, Technical Literacy, Crm Software, Customer Centric Mindset
Specialization
Candidates must possess over two years of experience in a similar services-based Customer Service Manager or Team Leader role, demonstrating outstanding communication skills and professional demeanor. Essential requirements include proven conflict resolution abilities, technical proficiency in databases and CRM software, and a strong customer-centric mindset demonstrated by leading by example.
Experience Required
Minimum 2 year(s)
Customer Service Manager at Savills Vietnam
Hanoi, , Vietnam - Full Time
Skills Needed
Customer Service, Team Management, Training, Communication, Problem Solving, Analytical Skills, Time Management, Professionalism, Office Software Proficiency, English Proficiency
Specialization
Candidates should have a minimum of 8 years of work experience, including 2 years in a similar role within the real estate or hospitality industry. Strong communication skills, problem-solving abilities, and proficiency in office software are essential.
Experience Required
Minimum 5 year(s)
Customer Service Officer at MedHealth
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Independence, Teamwork, Prioritization, Attention To Detail, Microsoft Office
Specialization
Candidates should demonstrate excellent customer service skills and possess strong verbal and written communication abilities. Attention to detail and proficiency in Microsoft Office are also essential for this role.
Customer Service Manager at Presrite Corporation
Cleveland, Ohio, United States - Full Time
Skills Needed
Customer Interaction, Customer Relations, Analytical Skills, Communication Skills, Negotiation Skills, Project Management, Team Leadership, Process Knowledge, Problem Solving, Organizational Skills, Erp Systems, Itar Requirements, Usmca Compliance, Pricing Audits, Liaison, Forging Processes
Specialization
Candidates must possess a Bachelor's degree or equivalent relevant experience, coupled with a minimum of five years in customer service within a manufacturing setting requiring direct customer interface. Essential qualifications include strong analytical, negotiation, and teamwork skills, proficiency in ERP systems (Syteline preferred), and a basic understanding of forging processes.
Experience Required
Minimum 5 year(s)
Customer Service Manager at Divino
Minnetrista, Minnesota, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Organizational Skills, Multi Tasking, Teamwork, Google Suite, Customer Focus
Specialization
Candidates must have a High School Diploma or equivalent and proven experience in a customer service role. Strong problem-solving abilities and organizational skills are essential.
Experience Required
Minimum 2 year(s)
Cashier/Customer Service at KO 724
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Cashier Experience, Health, Wellness, Fitness, Organic Nutrition, Communication Skills, Teamwork, Sales Goals, Product Knowledge, Flexibility, Cleanliness, Organization, Guest Experience, Professional Demeanor, Energetic Service
Specialization
Candidates should have at least 2 years of customer service or cashier experience and a passion for health and wellness. Strong communication skills and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Customer Service Officer at Alphabe Insight Inc
Minneapolis, Minnesota, United States - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving, Organizational Abilities, Attention To Detail, Collaboration, Client Support, Time Management
Specialization
Candidates should possess strong communication and interpersonal skills along with excellent problem-solving abilities. Attention to detail and proficiency with office software are also important for this role.
Customer Service Manager at Associa
Honolulu, Hawaii, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Conflict Resolution, Data Analysis, Report Preparation, Training Coordination, Maintenance Management, Emergency Response, Filing System Management, Resident Relations, Software Proficiency, Organizational Skills, Interpersonal Skills, Problem Solving, Attention To Detail, Flexibility
Specialization
Candidates must have a high school diploma or GED, with an associate degree preferred. Relevant experience of 1-3 years in customer service or related fields is required.
Experience Required
Minimum 2 year(s)