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Customer Service Representative Jobs overseas

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Patient Services Representative at UPMC
Somerset, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Greeting, Self Arrival Technology, Payment Collection, Registration Update, Appointment Scheduling, Healthcare Navigation, Service Recovery, Biometrics Registration, Patient Portal Promotion, Insurance Verification, Hipaa Compliance, Phone Triage, Administrative Duties, Typing Skills
Specialization
A high school diploma or equivalent is required for this position, with preferred qualifications including experience with personal computer applications, proficient typing skills, and two years in a medical, billing, fiscal, or customer service function. Knowledge of medical terminology and prior experience with systems like Medipac or Epic are also preferred.
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Services, Copayment Collection, Appointment Scheduling, Patient Information Updates, Financial Education, Insurance Verification, Consent Forms, Phone Calls, Administrative Tasks, Service Excellence, Self Arrival Technology, Biometrics Registration, Myupmc Promotion, Typing Skills, Medical Terminology
Specialization
A high school diploma or equivalent is required, though an Associate's Degree is preferred. Preferred experience includes two years in a high-volume medical, billing, fiscal, or customer service role, along with prior outpatient office experience and familiarity with health records systems like Medipac or Epic.
Client Services Representative at Illinois Bone and Joint Institute LLC
Mount Prospect, Illinois, United States - Full Time
Skills Needed
Client Advocacy, Administrative Support, Communication Skills, Scheduling, Financial Explanations, Collections, Client Packages, New Client Intake, Reporting, Data Analysis, Professionalism, Judgement, Team Collaboration, Office Management, Problem Solving, Time Management
Specialization
A Bachelor's Degree is preferred, particularly with a healthcare concentration. Candidates should possess effective communication skills, a typing speed of at least 40 words per minute, and the ability to work in an office setting.
Member Services Representative at CASE Credit Union
Delta Charter Township, Michigan, United States - Full Time
Skills Needed
Paying And Receiving Functions, Cash Handling, Account Maintenance, Cross Selling, Clerical Functions, Receptionist Functions, Member Service, Transaction Verification, Discrepancy Resolution, Branch Security, Communication Skills, Time Management, Computer Applications Operation, Money Counting Machines Operation
Specialization
A high school diploma or equivalent is required, with necessary abilities generally acquired on the job within 12 months, meaning no prior experience is strictly necessary. Candidates must possess good communication and time management skills and be proficient in operating standard office equipment and related computer applications.
Patient Services Representative at Lehigh Valley Health Network
Easton, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Clerical Duties, Administrative Tasks, Insurance Verification, Patient Scheduling, Emr Workflows, Confidentiality, Technology Proficiency, Cash Handling, Communication, Team Collaboration, Detail Orientation, Adaptability, Organizational Skills, Patient Outreach, Training Support
Specialization
Candidates must have a High School Diploma or GED and at least 1 year of customer service experience. They should also possess proficient computer skills, the ability to maintain confidentiality, and be adaptable to changing priorities.
Patient Service Representative at CLS Health PLLC
Sugar Land, Texas, United States - Full Time
Skills Needed
Customer Service, Financial Coordination, Patient Greeting, Information Verification, Fee Collection, Referral Management, Record Maintenance, Cash Reconciliation, Complaint Resolution, Administrative Tasks, Interpersonal Skills, Multitasking, Attention To Detail, Microsoft Office Proficiency, Medical Terminology Knowledge, Insurance Billing Knowledge
Specialization
Candidates must possess a high school diploma or equivalent and have prior experience working in a medical office setting. Required qualifications include being bilingual in Spanish and having experience with the ECW (eClinicalWorks) system.
Patient Service Representative at Radnet Radiology
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Attention To Detail, Professional Behavior, Cultural Sensitivity, Teamwork, Problem Solving
Specialization
Candidates must have a High School Diploma or GED and possess strong communication and multitasking skills. Experience in a medical or radiology office is preferred, along with knowledge of medical terminology.
Member Services Representative at Crunch CanadaGalt
San Lorenzo, California, United States - Full Time
Skills Needed
Customer Service Skills, Fluent In English, Reading Skills, Writing Skills, Computer Skills
Specialization
Candidates must be fluent in English and possess proficient reading and writing skills along with computer skills. Strong customer service skills are essential for this role.
Member Services Representative at Crunch CanadaGalt
Alameda, California, United States - Full Time
Skills Needed
Customer Service Skills, Fluent In English, Computer Skills, Reading Skills, Writing Skills
Specialization
Candidates must be fluent in English and possess strong reading and writing skills along with computer skills. Strong customer service skills are essential for this role.
Member Services Representative at Crunch CanadaGalt
Santa Rosa, California, United States - Full Time
Skills Needed
Customer Service Skills, Fluent In English, Computer Skills, Reading Skills, Writing Skills
Specialization
Candidates must be fluent in English and possess strong reading and writing skills, along with computer proficiency. Strong customer service skills are essential for this role.
Patient Service Representative at Salud Para La Gente
Interlaken, California, United States - Full Time
Skills Needed
Patient Services Coordination, Patient Interviewing, Information Collection, Funding Source Knowledge, Insurance Plan Knowledge, Patient Flow Coordination, Communication Guidelines Adherence, Empathy, Patient Registration, Practice Management System Operation, Confidentiality Handling, Income Assessment, Billing Inquiry Resolution, Phone Etiquette, Appointment Scheduling, Administrative Tasks
Specialization
Minimum qualifications require a High School diploma or equivalent, with a preference for one year of experience in a medical office receptionist or records role, computer medical entry experience, and excellent alphabetical/numerical skills. Fluency in both Spanish and English, a valid CA Driver's License, and current vehicle insurance are also mandatory.
Patient Service Representative at DrSnip - The Vasectomy Clinic
Seattle, Washington, United States - Full Time
Skills Needed
Communication, Organization, People Skills, Insurance Verification, Medical Terminology, Patient Records, Interpersonal Skills, Attention To Detail, Computer Skills, Typing Skills
Specialization
Candidates should have at least 2 years of experience in a patient-facing role and familiarity with medical terminology and health insurance guidelines. Strong communication and organizational skills are essential for this position.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Eye Health America LLC
Sarasota, Florida, United States - Full Time
Skills Needed
Patient Check In, Customer Service, Insurance Verification, Data Entry, Payment Processing, Appointment Scheduling, Cash Handling, Chart Evaluation
Specialization
Candidates must have a high school diploma or equivalent and a valid driver's license. Experience in eye care or a medical environment is preferred but not mandatory.
Patient Service Representative at Tennessee Orthopaedic Alliance
Murfreesboro, Tennessee, United States - Full Time
Skills Needed
Customer Service, Teamwork, Written Communication, Communication, Problem Solving, Productivity, Technology, Attendance
Specialization
Candidates should demonstrate a focus on patient satisfaction and effective communication skills. Previous experience in a healthcare or customer service role is preferred, along with a high school diploma.
Patient Services Representative at Main Line Health
, , - Full Time
Skills Needed
Communication Skills, Patient Scheduling, Chart Preparation, Office Organization, Insurance Knowledge, Medical Terminology, Microsoft Word, Microsoft Excel, Microsoft Outlook
Specialization
Candidates should have two to three years of office experience and knowledge of insurance payers and medical terminology is preferred. Proficiency in Microsoft Word, Excel, and Outlook is required.
Experience Required
Minimum 2 year(s)
Patient Service Representative at Orthopedic Institute PC
Tea, South Dakota, United States - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Organizational Skills, Multitasking, Customer Service, Electronic Health Records, Microsoft Office, Confidentiality, Compassion, Healthcare Knowledge
Specialization
Candidates should have a high school diploma or equivalent, with additional healthcare or administrative training preferred. Strong communication, organizational skills, and proficiency in EHR systems are essential for this role.
Member Service Representative I at Cedar Point Federal Credit Union
Lexington Park, Maryland, United States - Full Time
Skills Needed
Member Service, Financial Transactions, Customer Service, Digital Banking, Loan Processing, Notary Public, Account Management, Organizational Skills, Communication Skills, Problem Solving, Cash Handling, Atm Maintenance, Credit Union Policies, Office Skills, Data Analysis, Business Writing
Specialization
Candidates should have a pleasant personality, a high school diploma, and preferably some college education. Experience in finance and loans is a plus, along with excellent computer and organizational skills.
Member Services Representative at Planet Fitness
Gulfport, Mississippi, United States - Full Time
Skills Needed
Customer Service, Teamwork, Dependability, Communication, Leadership, Motivation, Fitness Knowledge, Sales Skills
Specialization
Candidates must be at least 18 years old and have a passion for helping others. A high school diploma or GED equivalent is required, along with the ability to perform physical tasks.
Bilingual Customer Service Representative - Spanish–English at TTEC
, , - Full Time
Skills Needed
Customer Service, Bilingual, Spanish, English, Multitasking, Microsoft Windows
Specialization
Candidates must have at least 1 year of recent customer service experience and be fluent in both English and Spanish. They should also have open availability to work any shift, including evenings and weekends.
Remote Customer Service Representative (Prince Edward Island) at The Sydney Call Centre
, Prince Edward Island, Canada - Full Time
Skills Needed
Customer Engagement, Conflict Resolution, Troubleshooting, Communication Skills, Microsoft Office, Windows Operating Systems, Multitasking, Organization, Empathy, Problem Solving, Dependability, Punctuality, Sales Techniques, Technical Troubleshooting, Account Management
Specialization
Candidates must be at least 18 years old with a high school diploma or equivalent, possess strong communication skills, and have basic proficiency in Microsoft Office. They should also be dependable, skilled in conflict resolution, and able to multitask in a fast-paced environment.
Patient Services Representative at UPMC
Somerset, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Patient Greeting, Self-Arrival Technology, Payment Collection, Registration Update, Appointment Scheduling, Healthcare Navigation, Service Recovery, Biometrics Registration, Patient Portal Promotion, Insurance Verification, HIPAA Compliance, Phone Triage, Administrative Duties, Typing Skills

Industry

Hospitals and Health Care

Description
Purpose: Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is hiring a casual Patient Services Representative to support UPMC Somerset. This employee would work both outpatient shifts and Emergency Department shifts. Casual employees do not have set shifts or number of hours, but they provide their availability and are scheduled to work between 8-40 hours per week, as needed. This position would be scheduled various 8 and 12-hour daylight and evening shifts on varied days, including weekends and holidays. A Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, as well as schedules subsequent appointments within the continuum of care, all while promoting an overall culture of service excellence. If you have strong customer services skills and are looking for a position that ensures that patients and family members have the desired UPMC Experience, apply today! Responsibilities: Provide a warm greeting for all patients. Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference. Collect copayments and any other applicable patient payments at the point of service. Confirm and/or update patient registration information at checkout. Schedule follow-up appointments within the practice at checkout. Schedule or connect patient to resources to schedule for ancillary services at checkout. Help patients navigate the healthcare system by providing clear and understandable instructions. Provide follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Understand the principles of service recovery and be both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Register patients in Biometrics (fingerprint recognition) program and explain benefits. Promote MyUPMC patient portal and assist patients in registration when applicable. Assist patients in education of financial responsibility and connect them to advocacy resources as needed. Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries. Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations. Appropriately distribute / triage phone calls to other areas and / or clinical providers. Assist with administrative duties in the office including but not limited to scanning of medical records and faxing. Stay informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicate what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services. Completion of high school graduate or equivalent is required. Experience with personal computer-based applications and other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient Services Representative welcomes patients, guides them through check-in technology or desk procedures, collects payments, and updates demographic and insurance information. This role also involves educating patients on financial obligations and connecting them with advocacy resources while promoting service excellence.
Patient Services Representative at UPMC
Somerset, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Greeting, Self Arrival Technology, Payment Collection, Registration Update, Appointment Scheduling, Healthcare Navigation, Service Recovery, Biometrics Registration, Patient Portal Promotion, Insurance Verification, Hipaa Compliance, Phone Triage, Administrative Duties, Typing Skills
Specialization
A high school diploma or equivalent is required for this position, with preferred qualifications including experience with personal computer applications, proficient typing skills, and two years in a medical, billing, fiscal, or customer service function. Knowledge of medical terminology and prior experience with systems like Medipac or Epic are also preferred.
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Services, Copayment Collection, Appointment Scheduling, Patient Information Updates, Financial Education, Insurance Verification, Consent Forms, Phone Calls, Administrative Tasks, Service Excellence, Self Arrival Technology, Biometrics Registration, Myupmc Promotion, Typing Skills, Medical Terminology
Specialization
A high school diploma or equivalent is required, though an Associate's Degree is preferred. Preferred experience includes two years in a high-volume medical, billing, fiscal, or customer service role, along with prior outpatient office experience and familiarity with health records systems like Medipac or Epic.
Client Services Representative at Illinois Bone and Joint Institute LLC
Mount Prospect, Illinois, United States - Full Time
Skills Needed
Client Advocacy, Administrative Support, Communication Skills, Scheduling, Financial Explanations, Collections, Client Packages, New Client Intake, Reporting, Data Analysis, Professionalism, Judgement, Team Collaboration, Office Management, Problem Solving, Time Management
Specialization
A Bachelor's Degree is preferred, particularly with a healthcare concentration. Candidates should possess effective communication skills, a typing speed of at least 40 words per minute, and the ability to work in an office setting.
Member Services Representative at CASE Credit Union
Delta Charter Township, Michigan, United States - Full Time
Skills Needed
Paying And Receiving Functions, Cash Handling, Account Maintenance, Cross Selling, Clerical Functions, Receptionist Functions, Member Service, Transaction Verification, Discrepancy Resolution, Branch Security, Communication Skills, Time Management, Computer Applications Operation, Money Counting Machines Operation
Specialization
A high school diploma or equivalent is required, with necessary abilities generally acquired on the job within 12 months, meaning no prior experience is strictly necessary. Candidates must possess good communication and time management skills and be proficient in operating standard office equipment and related computer applications.
Patient Services Representative at Lehigh Valley Health Network
Easton, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Clerical Duties, Administrative Tasks, Insurance Verification, Patient Scheduling, Emr Workflows, Confidentiality, Technology Proficiency, Cash Handling, Communication, Team Collaboration, Detail Orientation, Adaptability, Organizational Skills, Patient Outreach, Training Support
Specialization
Candidates must have a High School Diploma or GED and at least 1 year of customer service experience. They should also possess proficient computer skills, the ability to maintain confidentiality, and be adaptable to changing priorities.
Patient Service Representative at CLS Health PLLC
Sugar Land, Texas, United States - Full Time
Skills Needed
Customer Service, Financial Coordination, Patient Greeting, Information Verification, Fee Collection, Referral Management, Record Maintenance, Cash Reconciliation, Complaint Resolution, Administrative Tasks, Interpersonal Skills, Multitasking, Attention To Detail, Microsoft Office Proficiency, Medical Terminology Knowledge, Insurance Billing Knowledge
Specialization
Candidates must possess a high school diploma or equivalent and have prior experience working in a medical office setting. Required qualifications include being bilingual in Spanish and having experience with the ECW (eClinicalWorks) system.
Patient Service Representative at Radnet Radiology
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Attention To Detail, Professional Behavior, Cultural Sensitivity, Teamwork, Problem Solving
Specialization
Candidates must have a High School Diploma or GED and possess strong communication and multitasking skills. Experience in a medical or radiology office is preferred, along with knowledge of medical terminology.
Member Services Representative at Crunch CanadaGalt
San Lorenzo, California, United States - Full Time
Skills Needed
Customer Service Skills, Fluent In English, Reading Skills, Writing Skills, Computer Skills
Specialization
Candidates must be fluent in English and possess proficient reading and writing skills along with computer skills. Strong customer service skills are essential for this role.
Member Services Representative at Crunch CanadaGalt
Alameda, California, United States - Full Time
Skills Needed
Customer Service Skills, Fluent In English, Computer Skills, Reading Skills, Writing Skills
Specialization
Candidates must be fluent in English and possess strong reading and writing skills along with computer skills. Strong customer service skills are essential for this role.
Member Services Representative at Crunch CanadaGalt
Santa Rosa, California, United States - Full Time
Skills Needed
Customer Service Skills, Fluent In English, Computer Skills, Reading Skills, Writing Skills
Specialization
Candidates must be fluent in English and possess strong reading and writing skills, along with computer proficiency. Strong customer service skills are essential for this role.
Patient Service Representative at Salud Para La Gente
Interlaken, California, United States - Full Time
Skills Needed
Patient Services Coordination, Patient Interviewing, Information Collection, Funding Source Knowledge, Insurance Plan Knowledge, Patient Flow Coordination, Communication Guidelines Adherence, Empathy, Patient Registration, Practice Management System Operation, Confidentiality Handling, Income Assessment, Billing Inquiry Resolution, Phone Etiquette, Appointment Scheduling, Administrative Tasks
Specialization
Minimum qualifications require a High School diploma or equivalent, with a preference for one year of experience in a medical office receptionist or records role, computer medical entry experience, and excellent alphabetical/numerical skills. Fluency in both Spanish and English, a valid CA Driver's License, and current vehicle insurance are also mandatory.
Patient Service Representative at DrSnip - The Vasectomy Clinic
Seattle, Washington, United States - Full Time
Skills Needed
Communication, Organization, People Skills, Insurance Verification, Medical Terminology, Patient Records, Interpersonal Skills, Attention To Detail, Computer Skills, Typing Skills
Specialization
Candidates should have at least 2 years of experience in a patient-facing role and familiarity with medical terminology and health insurance guidelines. Strong communication and organizational skills are essential for this position.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Eye Health America LLC
Sarasota, Florida, United States - Full Time
Skills Needed
Patient Check In, Customer Service, Insurance Verification, Data Entry, Payment Processing, Appointment Scheduling, Cash Handling, Chart Evaluation
Specialization
Candidates must have a high school diploma or equivalent and a valid driver's license. Experience in eye care or a medical environment is preferred but not mandatory.
Patient Service Representative at Tennessee Orthopaedic Alliance
Murfreesboro, Tennessee, United States - Full Time
Skills Needed
Customer Service, Teamwork, Written Communication, Communication, Problem Solving, Productivity, Technology, Attendance
Specialization
Candidates should demonstrate a focus on patient satisfaction and effective communication skills. Previous experience in a healthcare or customer service role is preferred, along with a high school diploma.
Patient Services Representative at Main Line Health
, , - Full Time
Skills Needed
Communication Skills, Patient Scheduling, Chart Preparation, Office Organization, Insurance Knowledge, Medical Terminology, Microsoft Word, Microsoft Excel, Microsoft Outlook
Specialization
Candidates should have two to three years of office experience and knowledge of insurance payers and medical terminology is preferred. Proficiency in Microsoft Word, Excel, and Outlook is required.
Experience Required
Minimum 2 year(s)
Patient Service Representative at Orthopedic Institute PC
Tea, South Dakota, United States - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Organizational Skills, Multitasking, Customer Service, Electronic Health Records, Microsoft Office, Confidentiality, Compassion, Healthcare Knowledge
Specialization
Candidates should have a high school diploma or equivalent, with additional healthcare or administrative training preferred. Strong communication, organizational skills, and proficiency in EHR systems are essential for this role.
Member Service Representative I at Cedar Point Federal Credit Union
Lexington Park, Maryland, United States - Full Time
Skills Needed
Member Service, Financial Transactions, Customer Service, Digital Banking, Loan Processing, Notary Public, Account Management, Organizational Skills, Communication Skills, Problem Solving, Cash Handling, Atm Maintenance, Credit Union Policies, Office Skills, Data Analysis, Business Writing
Specialization
Candidates should have a pleasant personality, a high school diploma, and preferably some college education. Experience in finance and loans is a plus, along with excellent computer and organizational skills.
Member Services Representative at Planet Fitness
Gulfport, Mississippi, United States - Full Time
Skills Needed
Customer Service, Teamwork, Dependability, Communication, Leadership, Motivation, Fitness Knowledge, Sales Skills
Specialization
Candidates must be at least 18 years old and have a passion for helping others. A high school diploma or GED equivalent is required, along with the ability to perform physical tasks.
Bilingual Customer Service Representative - Spanish–English at TTEC
, , - Full Time
Skills Needed
Customer Service, Bilingual, Spanish, English, Multitasking, Microsoft Windows
Specialization
Candidates must have at least 1 year of recent customer service experience and be fluent in both English and Spanish. They should also have open availability to work any shift, including evenings and weekends.
Remote Customer Service Representative (Prince Edward Island) at The Sydney Call Centre
, Prince Edward Island, Canada - Full Time
Skills Needed
Customer Engagement, Conflict Resolution, Troubleshooting, Communication Skills, Microsoft Office, Windows Operating Systems, Multitasking, Organization, Empathy, Problem Solving, Dependability, Punctuality, Sales Techniques, Technical Troubleshooting, Account Management
Specialization
Candidates must be at least 18 years old with a high school diploma or equivalent, possess strong communication skills, and have basic proficiency in Microsoft Office. They should also be dependable, skilled in conflict resolution, and able to multitask in a fast-paced environment.