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Customer Service Associate - Work from Home at Sutherland
, maharashtra, India - Full Time
Skills Needed
Customer Service, Problem Solving, Communication Skills, Detail Oriented, Organizational Skills, Computer Navigation, Teamwork, Mentoring
Specialization
Knowledge of Visa/MasterCard operating rules and excellent customer service skills are required. A minimum of 6 months of experience is preferred, but freshers can also apply.
Customer Service Assistant - Ballincollig at BoyleSports
Cork, County Cork, Ireland - Full Time
Skills Needed
Customer Service, Knowledge Base, Communication Skills
Qualification
Graduate
Multi Site Senior Customer Service Advisor at Bath and North East Somerset Council
Bath BA1 5AN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service- Donor Support Technician at CSL
, , United States - Full Time
Skills Needed
Customer Service, Pheresis Process, Monitoring, Data Recording, Health Safety, Confidentiality, Cross Training, Bilingual Skills, Basic Math Calculations
Specialization
A high school diploma or equivalent is required, along with a minimum of three months of work experience in a medical or health provider environment. Basic math skills are necessary for the role.
Customer Service Agent (4 month contract) at Altitude Sports
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Service, Fluent In English, Fluent In French, Professionalism, Fashion Knowledge, Outdoor Products Knowledge, Multi Tasking, Calm Under Pressure, Gladly Experience, Shopify Experience
Specialization
Experience in a customer service role is required, with fluency in English and/or French. A keen interest in fashion and outdoor products is preferred, along with the ability to manage multiple tasks.
Customer Service Operative- Group Session at TeamSport
Dundee DD2 4SH, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service & Retail Sales Consultant at Gallagher
Hastings VIC 3915, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Retail Sales Associate / Customer Service at Elements Massage
Mesa, Arizona, United States - Full Time
Skills Needed
Retail Sales, Customer Service, Membership Sales, Listening Skills, Client Engagement, Attention To Detail, Sales Process, Hospitality, Problem Solving, Communication, Scheduling, Payment Processing, Team Environment, Client Loyalty, Spa Environment, Computer Proficiency
Specialization
Candidates should have prior retail sales experience, preferably in a spa-like environment. They must be able to listen to clients and turn criticism into positive customer service experiences.
Retail Sales Associate / Customer Service at Elements Massage
Warr Acres, Oklahoma, United States - Full Time
Skills Needed
Retail Sales, Customer Service, Listening Skills, Sales Process, Client Interaction, Attention To Detail, Hospitality, Computer Proficiency
Specialization
Candidates should have prior retail sales experience, preferably in a spa-like environment. Familiarity with modern office tools and a drive to create a positive work environment are also important.
Customer Service - Donor Support Technician at CSL
, , United States - Full Time
Skills Needed
Customer Service, Pheresis Process, Monitoring, Data Recording, Health Safety, Confidentiality, Bilingual Skills, Basic Math Calculations
Specialization
A high school diploma or equivalent is required, along with a minimum of three months of work experience in a medical or health provider environment. Basic math skills are necessary for this role.
Customer Service Administrator - Fixed Term at Carrs Billington Agriculture
Stone ST15 0QW, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer - Jurong Gateway at The Write Connection Pte Ltd
Singapore, , Singapore - Full Time
Skills Needed
Communication Skills, English, Gmail, Docs, Sheets, Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Director - Madison House at Madison House
Kirkland, WA 98033, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Assistant, Over the Road at Bison Transport
Winnipeg, MB R3H 0T8, Canada - Full Time
Skills Needed
Record Keeping, Communication Skills
Qualification
Graduate
Customer Service Advisor BOSCH – Eindhoven at Koramic2Engage
5611 Eindhoven, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
English Market Food Prep & Customer Service at The Sandwich Stall
Cork, County Cork, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Administratief Medewerker Customer Service at VIBA Aerospace Defense
2712 Zoetermeer, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Assistant, Over the Road at Bison Transport
Winnipeg, MB R3H 0T8, Canada - Full Time
Skills Needed
Record Keeping, Communication Skills
Qualification
Graduate
Inside Sales Specialist (Customer Service) at Cameron Ashley Building Products
Glendale, Arizona, USA - Full Time
Skills Needed
Sponsorship, Ged, Alternative Solutions
Qualification
Diploma
Retail Sales Associate / Customer Service at Amazing Lash Studio
Colorado Springs, CO 80922, USA - Full Time
Skills Needed
Design, Project Management Skills, Llc, Alf, Interpersonal Skills, Metrics, Customer Service, Computer Skills
Qualification
Graduate
Customer Service Associate - Work from Home at Sutherland
, maharashtra, India -
Full Time


Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Solving, Communication Skills, Detail-Oriented, Organizational Skills, Computer Navigation, Teamwork, Mentoring

Industry

IT Services and IT Consulting

Description
Company Description Sutherland is seeking an attentive and goal-oriented person to join us as Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ! Job Description Job Description Summary: Provide customer support to consumers via telephone and/or Internet, e.g., instant message, email. Handle customer inquiries and resolve simple and basic support issues, such as address changes, processing orders, warranty or billing/payment. For product or service-related issues, will move customer to appropriate Product Support Specialist. Job Description: What you will be doing: Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. • Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. • When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. • Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. • Updates customer information and ensures accurate entry of contact information. • Meets standards of job, such as quality standards, adherence to schedule and average handle time. • May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. • Other related duties assigned as needed. About the Team Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world. What you bring: • Knowledge of Visa/MasterCard operating rules and regulations and federal and state regulations • Knowledge of processes and procedures that affect credit, debit and pre-paid debit dispute processing • Excellent customer service skills that build high levels of customer satisfaction • Computer navigation and operation skills • Detail-oriented with good organizational skills Added bonus if you have: • 1-year of customer service experience that helps you in dealing with these customers • 1-year experience working in a high-volume contact center/ BPO • Excellent customer service skills that build high levels of customer satisfaction What we offer you • Training from Office for 2 months and then PERMANENT WORK FROM HOME. • A competitive salary with attractive benefits including private medical and dental coverage insurance • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities • A modern work environment and a dedicated and motivated team • A broad range of professional education and personal development opportunities • A work environment built on collaboration and respect Qualifications Highest Qualification: 10+2 (Graduate Preferred) Additional Information What you bring GENERAL KNOWLEDGE, SKILLS & ABILITIES • Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries • Excellent customer service skills that build high levels of customer satisfaction • Excellent verbal and written communication skills • Computer navigation and operation skills • Demonstrates effective people skills and sensitivities when dealing with others • Ability to work both independently and in a team environment Freshers can also apply. Minimum 6 months of experience with excellent communication and written skills Disclaimer:- Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “[email protected]”

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Responsibilities
Provide customer support to consumers via telephone and/or Internet, handling inquiries and resolving basic support issues. Escalate more technical issues to the appropriate Product Support Specialist when necessary.
Customer Service Associate - Work from Home at Sutherland
, maharashtra, India - Full Time
Skills Needed
Customer Service, Problem Solving, Communication Skills, Detail Oriented, Organizational Skills, Computer Navigation, Teamwork, Mentoring
Specialization
Knowledge of Visa/MasterCard operating rules and excellent customer service skills are required. A minimum of 6 months of experience is preferred, but freshers can also apply.
Customer Service Assistant - Ballincollig at BoyleSports
Cork, County Cork, Ireland - Full Time
Skills Needed
Customer Service, Knowledge Base, Communication Skills
Qualification
Graduate
Multi Site Senior Customer Service Advisor at Bath and North East Somerset Council
Bath BA1 5AN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service- Donor Support Technician at CSL
, , United States - Full Time
Skills Needed
Customer Service, Pheresis Process, Monitoring, Data Recording, Health Safety, Confidentiality, Cross Training, Bilingual Skills, Basic Math Calculations
Specialization
A high school diploma or equivalent is required, along with a minimum of three months of work experience in a medical or health provider environment. Basic math skills are necessary for the role.
Customer Service Agent (4 month contract) at Altitude Sports
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Service, Fluent In English, Fluent In French, Professionalism, Fashion Knowledge, Outdoor Products Knowledge, Multi Tasking, Calm Under Pressure, Gladly Experience, Shopify Experience
Specialization
Experience in a customer service role is required, with fluency in English and/or French. A keen interest in fashion and outdoor products is preferred, along with the ability to manage multiple tasks.
Customer Service Operative- Group Session at TeamSport
Dundee DD2 4SH, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service & Retail Sales Consultant at Gallagher
Hastings VIC 3915, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Retail Sales Associate / Customer Service at Elements Massage
Mesa, Arizona, United States - Full Time
Skills Needed
Retail Sales, Customer Service, Membership Sales, Listening Skills, Client Engagement, Attention To Detail, Sales Process, Hospitality, Problem Solving, Communication, Scheduling, Payment Processing, Team Environment, Client Loyalty, Spa Environment, Computer Proficiency
Specialization
Candidates should have prior retail sales experience, preferably in a spa-like environment. They must be able to listen to clients and turn criticism into positive customer service experiences.
Retail Sales Associate / Customer Service at Elements Massage
Warr Acres, Oklahoma, United States - Full Time
Skills Needed
Retail Sales, Customer Service, Listening Skills, Sales Process, Client Interaction, Attention To Detail, Hospitality, Computer Proficiency
Specialization
Candidates should have prior retail sales experience, preferably in a spa-like environment. Familiarity with modern office tools and a drive to create a positive work environment are also important.
Customer Service - Donor Support Technician at CSL
, , United States - Full Time
Skills Needed
Customer Service, Pheresis Process, Monitoring, Data Recording, Health Safety, Confidentiality, Bilingual Skills, Basic Math Calculations
Specialization
A high school diploma or equivalent is required, along with a minimum of three months of work experience in a medical or health provider environment. Basic math skills are necessary for this role.
Customer Service Administrator - Fixed Term at Carrs Billington Agriculture
Stone ST15 0QW, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer - Jurong Gateway at The Write Connection Pte Ltd
Singapore, , Singapore - Full Time
Skills Needed
Communication Skills, English, Gmail, Docs, Sheets, Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Director - Madison House at Madison House
Kirkland, WA 98033, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Assistant, Over the Road at Bison Transport
Winnipeg, MB R3H 0T8, Canada - Full Time
Skills Needed
Record Keeping, Communication Skills
Qualification
Graduate
Customer Service Advisor BOSCH – Eindhoven at Koramic2Engage
5611 Eindhoven, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
English Market Food Prep & Customer Service at The Sandwich Stall
Cork, County Cork, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Administratief Medewerker Customer Service at VIBA Aerospace Defense
2712 Zoetermeer, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Assistant, Over the Road at Bison Transport
Winnipeg, MB R3H 0T8, Canada - Full Time
Skills Needed
Record Keeping, Communication Skills
Qualification
Graduate
Inside Sales Specialist (Customer Service) at Cameron Ashley Building Products
Glendale, Arizona, USA - Full Time
Skills Needed
Sponsorship, Ged, Alternative Solutions
Qualification
Diploma
Retail Sales Associate / Customer Service at Amazing Lash Studio
Colorado Springs, CO 80922, USA - Full Time
Skills Needed
Design, Project Management Skills, Llc, Alf, Interpersonal Skills, Metrics, Customer Service, Computer Skills
Qualification
Graduate
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