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Customer Support Vacancies Jobs in UAE

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Senior Support engineer (Help Disk) at BlackStone eIT
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Windows 10/11, Windows Server, Active Directory, Microsoft 365, Tcp/Ip, Dns, Dhcp, Vpn, Vmware, Hyper V, Itsm, Network Troubleshooting, Cybersecurity, Hardware Maintenance, Disaster Recovery
Specialization
Candidates must have at least 3 years of experience in IT or infrastructure support. Proficiency in Windows environments, Microsoft 365, networking fundamentals, and virtualization technologies is required.
Experience Required
Minimum 2 year(s)
Whiteshield: Product Support Manager at Whiteshield
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Incident Management, Issue Management, Stakeholder Communication, Software Development Lifecycle, Agile Delivery, Analytical Problem Solving, Jira, Azure Devops, Service Delivery, Application Support, Release Management, Change Management, Sql, Log Analysis, Itil, Client Relationship Management
Specialization
Candidates need over 5 years of experience in product support or operations, with strong skills in managing tickets and stakeholder communications. Proficiency with Jira or Azure DevOps and the ability to translate technical issues into business language are essential.
Experience Required
Minimum 5 year(s)
Customer Service Representative at First Abu Dhabi Bank
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Financial Solutions, Banking Operations, Client Relationship Management
Specialization
The role seeks individuals who are passionate about banking and committed to a performance-based culture. No specific degree or years of experience are explicitly listed, but a drive for innovation and professional growth is required.
Customer Service Representative at First Abu Dhabi Bank
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Financial Solutions, Banking Operations, Client Relationship Management, Communication Skills
Specialization
The role seeks individuals who are passionate about banking and committed to excellence. No specific degree or years of experience are listed, making it open to both experienced professionals and entry-level candidates.
Customer Service Representative at First Abu Dhabi Bank
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Financial Solutions, Banking Operations, Client Relationship Management
Specialization
The role seeks individuals who are passionate about banking and committed to excellence. No specific educational or years-of-experience requirements are explicitly listed, but it is open to both experienced professionals and those starting their careers.
Customer Engagement Specialist at Brau
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Relationship Management, Conflict Resolution, Time Management, English Proficiency, Arabic Proficiency, Communication, Sales, Scheduling, Complaint Resolution, Attention To Detail
Specialization
Requires a high school diploma and at least 2 years of customer service experience in luxury brands, hospitality, or medical environments. Fluency in both English and Arabic is mandatory.
Experience Required
Minimum 2 year(s)
Sales and Customer Care Associate at Ounass
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Sales Conversion, Order Management, Crm Software, Conflict Resolution, Written Communication, Verbal Communication, Microsoft Office, Google Workspace, Attention To Detail, Problem Solving, Upselling, E Commerce Operations, Administrative Support, Time Management, Collaboration
Specialization
Candidates should ideally hold a bachelor's degree and possess 1-3 years of experience in customer service, retail, or e-commerce. Proficiency in English and experience with CRM or order management systems are highly valued.
Experience Required
Minimum 2 year(s)
Customer Service Specialist - GCC at Ferring Pharmaceuticals
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Supply Management, Order To Invoice Process, Inventory Management, Pharmaceuticals, Tender Business, Shipping Procedures, Data Analysis, Communication, Time Management, Forecasting, Budgeting, Order Lifecycle Management
Specialization
Candidates must hold a Bachelor's degree in Supply Management or Business and possess 3 to 5 years of experience in the pharmaceutical industry. Strong communication skills and the ability to meet strict deadlines are essential for this role.
Experience Required
Minimum 2 year(s)
Senior Officer, Customer Service at First Abu Dhabi Bank
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Banking Operations, Digital Platform Promotion, Lead Generation, Account Opening, Document Verification, Record Control, Customer Relationship Management, Islamic Banking, Transaction Processing
Specialization
Requires a Bachelor's degree in Accounting or a related discipline. Candidates must have at least 5 years of relevant experience in the banking sector and familiarity with bank products and policies.
Experience Required
Minimum 5 year(s)
Customer Service Team Leader - MENA at Jotun South Africa
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Supply Chain Management, Customer Service Operations, Import Export Processes, Customs Compliance, Regulatory Compliance, Communication, Negotiation, Excel, Erp Systems, Data Science, Analytics, Order Handling, Invoice Processing, Production Planning, Distribution Planning, Team Leadership
Specialization
Candidates must hold a bachelor's degree in Supply Chain, Logistics, or Business Administration with at least 3 years of relevant experience. Proficiency in English, advanced Excel, and ERP systems is required, along with knowledge of import-export and customs regulations.
Experience Required
Minimum 2 year(s)
Customer Relations Officer (Sakina) at Seha medical center
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Customer Service, Patient Relations, Communication, Feedback Management, Quality Assurance
Specialization
A diploma in Accounting, Finance, Business Administration, or a relevant field is required. A bachelor's degree in these fields is desired.
Customer Acquisition Manager, NEOBIZ at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Ppc, Search Engine Marketing, Customer Acquisition, Customer Journey Mapping, Sales Management, Stakeholder Management, Campaign Optimization, Business Banking, E Commerce, Strategic Planning, People Management, Performance Marketing
Specialization
Requires a Bachelor's or Master's/MBA degree in marketing or a related field. Candidates must have a proven track record in people management and experience in customer acquisition within business banking or e-commerce.
Experience Required
Minimum 5 year(s)
Customer Success Manager Middle East at Aikido Security
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Success, Technical Account Management, Churn Prevention, Product Adoption, Onboarding, Technical Debugging, Customer Training, Communication, Workflow Investigation, English Fluency
Specialization
Requires a medior to senior profile with experience in customer success or technical account management. Candidates must be tech-savvy, fluent in English, and available to work on Sundays.
Experience Required
Minimum 2 year(s)
Customer Relations Officer (Sakina) at Seha medical center
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Relations, Accounting, Finance, Business Administration, Patient Services
Specialization
A diploma in Accounting, Finance, or Business Administration is required. A bachelor's degree in these fields or a relevant area is desired.
Operations Steering Support (OPSS) Supervisor at Hapag-Lloyd
, , United Arab Emirates - Full Time
Skills Needed
Financial Analysis, Cost Control, Operational Reporting, Performance Management, Sap, Advanced Excel, Power Bi, Tableau, Sql, Data Interpretation, Stakeholder Management, 4 Disciplines Of Execution, Strategic Planning, Forecasting, Business Partnering, Change Management
Specialization
Requires a Bachelor's or Master's degree in Business, Finance, Economics, or Engineering with 4-8 years of experience in financial analysis or cost control. Proficiency in SAP and advanced Excel is required, along with experience in the 4 Disciplines of Execution (4DX) framework.
Experience Required
Minimum 5 year(s)
Customer Experience and Growth Intern at Stranger Soccer
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Game Hosting, Operations Support, Community Engagement, Logistics Coordination, Event Management, Customer Service, Growth Marketing, Relationship Management, Data Analysis, Sports Management, Hospitality, Scheduling, Team Collaboration
Specialization
Candidates must have a proactive, can-do attitude and a strong interest in football. Experience in hospitality, events, or sports management is considered a plus, and the candidate must be based in the UAE.
CUSTOMER SERVICE AGENT-BUGGY OPERATOR at DP World
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Buggy Operation, Passenger Assistance, Communication Skills, Conflict Resolution, Emergency Response, Stakeholder Coordination, Reporting, Time Management, Interpersonal Skills
Specialization
Candidates must be able to work a rotating 12-hour shift pattern and remain mobile throughout the terminal. The role requires strong communication skills to interact with diverse stakeholders and passengers.
Customer Experience and Growth Intern at Stranger Soccer
Al Ain, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Game Hosting, Customer Experience, Community Engagement, Growth Marketing, Operational Improvement, Logistics Coordination, Player Acquisition, Player Retention, Event Management, Customer Service, Stakeholder Management, Market Research
Specialization
Candidates must be based in the UAE with a strong interest in football and a proactive, can-do attitude. Experience in hospitality, events, or sports management is considered a plus.
Customer Experience and Growth Intern at Stranger Soccer
Al Ain, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Game Hosting, Customer Experience, Community Engagement, Operations Support, Logistics Coordination, Marketing, Customer Service, Player Onboarding, Process Improvement, Market Research, Player Acquisition, Event Management, Stakeholder Management, Leadership, Communication, Sports Management
Specialization
Candidates must be based in the UAE with a strong interest in football and a proactive, can-do attitude. Experience in hospitality, events, or sports management is considered a plus.
Manager, Customer Experience Retention at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Data Analytics, Customer Experience, Retention Strategy, Excel, Looker, Sql, Business Intelligence, Performance Management, Behavioral Insights, A/B Testing, Quantitative Analysis, Data Driven Decision Making, Cross Functional Collaboration, Policy Development, Fraud Detection, Kpi Reporting
Specialization
Candidates must hold a Bachelor's or Master's degree in a quantitative field and possess at least 5 years of experience in data analytics or performance management. Proficiency in Excel and SQL is required, along with strong analytical skills and experience using BI tools like Looker or Tableau.
Experience Required
Minimum 5 year(s)
Senior Support engineer (Help Disk) at BlackStone eIT
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

0.0

Posted On

11 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Windows 10/11, Windows Server, Active Directory, Microsoft 365, TCP/IP, DNS, DHCP, VPN, VMware, Hyper-V, ITSM, Network Troubleshooting, Cybersecurity, Hardware Maintenance, Disaster Recovery

Industry

IT Services and IT Consulting

Description
Job Purpose The Technical Support Engineer is responsible for providing technical assistance and support related to computer systems, hardware, software, networks, and IT infrastructure. The role ensures the smooth operation of IT services by diagnosing and resolving technical issues while delivering excellent customer support. Minimum 3 years of experience in IT Support, Technical Support, Service Desk, or Infrastructure Support roles. Provide first and second-level technical support for end users. Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment. Support Microsoft Windows operating systems and business applications. Manage user accounts, permissions, email accounts, and access rights. Troubleshoot network connectivity issues including LAN, WAN, Wi-Fi, VPN, DNS, and DHCP. Monitor and maintain IT infrastructure, servers, and network devices. Install software updates, security patches, and operating system upgrades. Respond to service requests and incidents through the ticketing system within defined SLAs. Escalate complex technical issues to senior engineers or vendors when required. Support virtualization environments such as VMware and Hyper-V. Assist with backup, recovery, and disaster recovery procedures. Maintain accurate records of incidents, solutions, and asset inventory. Support cybersecurity initiatives by implementing security policies and best practices. Prepare technical documentation, user guides, and knowledge base articles. Coordinate with third-party vendors for hardware repairs and software support. Strong knowledge of Windows 10/11 and Windows Server environments. Experience with Active Directory and Microsoft 365 administration. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). Experience supporting routers, switches, firewalls, and wireless networks. Knowledge of virtualization technologies such as VMware or Hyper-V. Familiarity with backup solutions and disaster recovery concepts. Experience using ITSM or ticketing systems. Basic understanding of cybersecurity principles and endpoint protection.
Responsibilities
The role involves providing first and second-level technical support for hardware, software, and network infrastructure. Responsibilities include managing user accounts, maintaining servers, and resolving incidents via a ticketing system within SLAs.
Senior Support engineer (Help Disk) at BlackStone eIT
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Windows 10/11, Windows Server, Active Directory, Microsoft 365, Tcp/Ip, Dns, Dhcp, Vpn, Vmware, Hyper V, Itsm, Network Troubleshooting, Cybersecurity, Hardware Maintenance, Disaster Recovery
Specialization
Candidates must have at least 3 years of experience in IT or infrastructure support. Proficiency in Windows environments, Microsoft 365, networking fundamentals, and virtualization technologies is required.
Experience Required
Minimum 2 year(s)
Whiteshield: Product Support Manager at Whiteshield
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Incident Management, Issue Management, Stakeholder Communication, Software Development Lifecycle, Agile Delivery, Analytical Problem Solving, Jira, Azure Devops, Service Delivery, Application Support, Release Management, Change Management, Sql, Log Analysis, Itil, Client Relationship Management
Specialization
Candidates need over 5 years of experience in product support or operations, with strong skills in managing tickets and stakeholder communications. Proficiency with Jira or Azure DevOps and the ability to translate technical issues into business language are essential.
Experience Required
Minimum 5 year(s)
Customer Service Representative at First Abu Dhabi Bank
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Financial Solutions, Banking Operations, Client Relationship Management
Specialization
The role seeks individuals who are passionate about banking and committed to a performance-based culture. No specific degree or years of experience are explicitly listed, but a drive for innovation and professional growth is required.
Customer Service Representative at First Abu Dhabi Bank
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Financial Solutions, Banking Operations, Client Relationship Management, Communication Skills
Specialization
The role seeks individuals who are passionate about banking and committed to excellence. No specific degree or years of experience are listed, making it open to both experienced professionals and entry-level candidates.
Customer Service Representative at First Abu Dhabi Bank
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Financial Solutions, Banking Operations, Client Relationship Management
Specialization
The role seeks individuals who are passionate about banking and committed to excellence. No specific educational or years-of-experience requirements are explicitly listed, but it is open to both experienced professionals and those starting their careers.
Customer Engagement Specialist at Brau
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Relationship Management, Conflict Resolution, Time Management, English Proficiency, Arabic Proficiency, Communication, Sales, Scheduling, Complaint Resolution, Attention To Detail
Specialization
Requires a high school diploma and at least 2 years of customer service experience in luxury brands, hospitality, or medical environments. Fluency in both English and Arabic is mandatory.
Experience Required
Minimum 2 year(s)
Sales and Customer Care Associate at Ounass
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Sales Conversion, Order Management, Crm Software, Conflict Resolution, Written Communication, Verbal Communication, Microsoft Office, Google Workspace, Attention To Detail, Problem Solving, Upselling, E Commerce Operations, Administrative Support, Time Management, Collaboration
Specialization
Candidates should ideally hold a bachelor's degree and possess 1-3 years of experience in customer service, retail, or e-commerce. Proficiency in English and experience with CRM or order management systems are highly valued.
Experience Required
Minimum 2 year(s)
Customer Service Specialist - GCC at Ferring Pharmaceuticals
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Supply Management, Order To Invoice Process, Inventory Management, Pharmaceuticals, Tender Business, Shipping Procedures, Data Analysis, Communication, Time Management, Forecasting, Budgeting, Order Lifecycle Management
Specialization
Candidates must hold a Bachelor's degree in Supply Management or Business and possess 3 to 5 years of experience in the pharmaceutical industry. Strong communication skills and the ability to meet strict deadlines are essential for this role.
Experience Required
Minimum 2 year(s)
Senior Officer, Customer Service at First Abu Dhabi Bank
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Banking Operations, Digital Platform Promotion, Lead Generation, Account Opening, Document Verification, Record Control, Customer Relationship Management, Islamic Banking, Transaction Processing
Specialization
Requires a Bachelor's degree in Accounting or a related discipline. Candidates must have at least 5 years of relevant experience in the banking sector and familiarity with bank products and policies.
Experience Required
Minimum 5 year(s)
Customer Service Team Leader - MENA at Jotun South Africa
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Supply Chain Management, Customer Service Operations, Import Export Processes, Customs Compliance, Regulatory Compliance, Communication, Negotiation, Excel, Erp Systems, Data Science, Analytics, Order Handling, Invoice Processing, Production Planning, Distribution Planning, Team Leadership
Specialization
Candidates must hold a bachelor's degree in Supply Chain, Logistics, or Business Administration with at least 3 years of relevant experience. Proficiency in English, advanced Excel, and ERP systems is required, along with knowledge of import-export and customs regulations.
Experience Required
Minimum 2 year(s)
Customer Relations Officer (Sakina) at Seha medical center
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Customer Service, Patient Relations, Communication, Feedback Management, Quality Assurance
Specialization
A diploma in Accounting, Finance, Business Administration, or a relevant field is required. A bachelor's degree in these fields is desired.
Customer Acquisition Manager, NEOBIZ at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Ppc, Search Engine Marketing, Customer Acquisition, Customer Journey Mapping, Sales Management, Stakeholder Management, Campaign Optimization, Business Banking, E Commerce, Strategic Planning, People Management, Performance Marketing
Specialization
Requires a Bachelor's or Master's/MBA degree in marketing or a related field. Candidates must have a proven track record in people management and experience in customer acquisition within business banking or e-commerce.
Experience Required
Minimum 5 year(s)
Customer Success Manager Middle East at Aikido Security
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Success, Technical Account Management, Churn Prevention, Product Adoption, Onboarding, Technical Debugging, Customer Training, Communication, Workflow Investigation, English Fluency
Specialization
Requires a medior to senior profile with experience in customer success or technical account management. Candidates must be tech-savvy, fluent in English, and available to work on Sundays.
Experience Required
Minimum 2 year(s)
Customer Relations Officer (Sakina) at Seha medical center
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Relations, Accounting, Finance, Business Administration, Patient Services
Specialization
A diploma in Accounting, Finance, or Business Administration is required. A bachelor's degree in these fields or a relevant area is desired.
Operations Steering Support (OPSS) Supervisor at Hapag-Lloyd
, , United Arab Emirates - Full Time
Skills Needed
Financial Analysis, Cost Control, Operational Reporting, Performance Management, Sap, Advanced Excel, Power Bi, Tableau, Sql, Data Interpretation, Stakeholder Management, 4 Disciplines Of Execution, Strategic Planning, Forecasting, Business Partnering, Change Management
Specialization
Requires a Bachelor's or Master's degree in Business, Finance, Economics, or Engineering with 4-8 years of experience in financial analysis or cost control. Proficiency in SAP and advanced Excel is required, along with experience in the 4 Disciplines of Execution (4DX) framework.
Experience Required
Minimum 5 year(s)
Customer Experience and Growth Intern at Stranger Soccer
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Game Hosting, Operations Support, Community Engagement, Logistics Coordination, Event Management, Customer Service, Growth Marketing, Relationship Management, Data Analysis, Sports Management, Hospitality, Scheduling, Team Collaboration
Specialization
Candidates must have a proactive, can-do attitude and a strong interest in football. Experience in hospitality, events, or sports management is considered a plus, and the candidate must be based in the UAE.
CUSTOMER SERVICE AGENT-BUGGY OPERATOR at DP World
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Buggy Operation, Passenger Assistance, Communication Skills, Conflict Resolution, Emergency Response, Stakeholder Coordination, Reporting, Time Management, Interpersonal Skills
Specialization
Candidates must be able to work a rotating 12-hour shift pattern and remain mobile throughout the terminal. The role requires strong communication skills to interact with diverse stakeholders and passengers.
Customer Experience and Growth Intern at Stranger Soccer
Al Ain, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Game Hosting, Customer Experience, Community Engagement, Growth Marketing, Operational Improvement, Logistics Coordination, Player Acquisition, Player Retention, Event Management, Customer Service, Stakeholder Management, Market Research
Specialization
Candidates must be based in the UAE with a strong interest in football and a proactive, can-do attitude. Experience in hospitality, events, or sports management is considered a plus.
Customer Experience and Growth Intern at Stranger Soccer
Al Ain, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Game Hosting, Customer Experience, Community Engagement, Operations Support, Logistics Coordination, Marketing, Customer Service, Player Onboarding, Process Improvement, Market Research, Player Acquisition, Event Management, Stakeholder Management, Leadership, Communication, Sports Management
Specialization
Candidates must be based in the UAE with a strong interest in football and a proactive, can-do attitude. Experience in hospitality, events, or sports management is considered a plus.
Manager, Customer Experience Retention at Delivery Hero
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Data Analytics, Customer Experience, Retention Strategy, Excel, Looker, Sql, Business Intelligence, Performance Management, Behavioral Insights, A/B Testing, Quantitative Analysis, Data Driven Decision Making, Cross Functional Collaboration, Policy Development, Fraud Detection, Kpi Reporting
Specialization
Candidates must hold a Bachelor's or Master's degree in a quantitative field and possess at least 5 years of experience in data analytics or performance management. Proficiency in Excel and SQL is required, along with strong analytical skills and experience using BI tools like Looker or Tableau.
Experience Required
Minimum 5 year(s)