T&T Director - Operations, Industry & Domain Solutions (Consumer Business - Aviation) - SG
Date: 10 Jan 2025
Service Line / Portfolios: Engineering, AI & Data
Location:Singapore, Singapore, SG
Director - Operations, Industry & Domain Solutions (Consumer Business - Aviation) - Singapore

REQUIREMENTS:

• Tertiary qualification in a business with a well ranked institution and/or currently enrolled in a MBA program.
• Minimum 15 years of professional experience in a strategic or operations planning / consulting role within the Consumer Business industry.
• Experience in leading strategy and operational transformation with one of these sectors:
• Aviation focusing on go-to-market strategies in SEA markets, commercial strategies, and operational strategies.
• Focusing on strategy, talent optimization, sustainable margin, value-based care and customer experience transformation.
• Experience with budgetary responsibilities related to projects or resources.
• Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base.

WORK YOU’LL DO

Deloitte’s Consumer Business team strives to deliver quality, value-driven solutions to clients; solutions that are geared towards helping them navigate through the vast complexities of the Consumer Business industry. By providing efficient strategic solutions, we are committed to helping them adapt to the ever changing needs of consumers.
This role sits within the Operations Transformation team of Deloitte Southeast Asia. You will work alongside our clients to help them make decisions and implement solutions based on “Heart of the Business” strategy development to drive business value. You will have the opportunity to exercise strong analytical and critical thinking skills with the chance to solve complex problems and communicate your findings.

You will support our clients in their transformation journey by:

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Conduct relevant research, data analysis, and create reports.
• Maintain responsibility for completion and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery.
• Assist in proposal development, as requested.
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.

YOUR ROLE AS A LEADER

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:

• Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person’s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.

PLEASE NOTE THAT DELOITTE WILL NEVER REACH OUT TO YOU DIRECTLY VIA MESSAGING PLATFORMS TO OFFER YOU EMPLOYMENT OPPORTUNITIES OR REQUEST FOR MONEY OR YOUR PERSONAL INFORMATION. KINDLY APPLY FOR ROLES THAT YOU ARE INTERESTED IN VIA THIS OFFICIAL DELOITTE WEBSITE.

Requisition ID: 106940
In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.