We help organisations navigate digital change, regardless of what stage they are on in their digital journey. This spans the full spectrum of digital advice and execution, from helping clients with the fundamental building blocks to embark on digital transformation, through to helping them achieve the big aspirational goals in their digital plans.

Your role as a Salesforce Technical Lead will focus on delivering critical applications for New Zealand. The role will be focused on a single public sector client overseeing multiple products on the Salesforce platform. You will be expected to;

• Tailor and define the delivery approach to manage continuous delivery for large scale Salesforce applications or products, ensuring integrity, quality outcomes and multiple production deployments.
• Identify and develop solutions for technical and delivery improvements to drive efficiencies and improve outcomes for customers.
• Provide strategic direction and support the delivery leads, functional work stream leads and stakeholders both internally and externally to manage expectations, risks, issues and change with clients.
• Be an influential point of contact for client and teams to ensure the right outcomes, realise new opportunities, manage stakeholder expectations and change management tasks.
• Provide context and collaboration on project and status meetings, including leadership and guidance to a team, both functional and technical, on and offshore.
• Support prompt and complete resolution of incidents related to critical production systems.
• Continuously develop the capabilities of the Deloitte Salesforce team.

ENOUGH ABOUT US, LET’S TALK ABOUT YOU, YOU HAVE:

• 10+ years’ experience as a Salesforce Consultant, Principal and/or Architect. Should be familiar with functional configuration and technical development requirements to deliver large scale Salesforce applications.
• Leadership and mentoring qualities, including building and motivating teams, developing people and skills, and practice development are essential.
• Proven experience in driving efficiencies and improving outputs in large-scale operational environments.
• Experience leading product centred teams providing continuous delivery and support to business-critical external facing applications.
• Understanding of delivery principals, methodologies and frameworks commonly used for software development (i.e Agile, Waterfall, Hybrid)
• Subject Matter Expert level understanding of sales, service and marketing work streams and best practice processes.
• Excellent communication and presentation skills, structured problem-solving skills, and a strong result driven focus
• Fluent to native level English language skills is a must, both written and spoken, with a proven background engaging with CxO level executives.
• Proven ability to effectively prioritize and manage multiple tasks to meet aggressive deadlines.
• Experience working in health, Not-for-Profit, or government organisations.
• Salesforce certifications required.
• Applications Architect
• Platform Developer I and II
• Salesforce certifications preferred.
• Systems Architect
• AI and Data Cloud
• Industry Cloud certifications (one of Health, PSS and FSC ideally)

• Tailor and define the delivery approach to manage continuous delivery for large scale Salesforce applications or products, ensuring integrity, quality outcomes and multiple production deployments.
• Identify and develop solutions for technical and delivery improvements to drive efficiencies and improve outcomes for customers.
• Provide strategic direction and support the delivery leads, functional work stream leads and stakeholders both internally and externally to manage expectations, risks, issues and change with clients.
• Be an influential point of contact for client and teams to ensure the right outcomes, realise new opportunities, manage stakeholder expectations and change management tasks.
• Provide context and collaboration on project and status meetings, including leadership and guidance to a team, both functional and technical, on and offshore.
• Support prompt and complete resolution of incidents related to critical production systems.
• Continuously develop the capabilities of the Deloitte Salesforce team