QUALIFICATIONS

• 
  At least six months of restaurant management experience, or one year of retail management experience
• 
  Experience running a restaurant shift without supervision
• 
  General restaurant or retail knowledge
• 
  Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
• 
  Knowledge of federal, state, and local health and safety laws and regulations
• 
  Basic computer, math, and reading skills
• 
  Effective verbal and written communication skills
• 
  Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
• 
  Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

REQUIREMENTS

Robeks is a smoothie franchise chain headquartered in Los Angeles, California, USA. Founded in 1996 by David Robertson, a former investment banker, as of January 2021, the company has 83 franchise locations.
This location and Stamford are part of the same franchise.
Fun. Flexibility. Growth!
Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. Here, you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness.

RESPONSIBILITIES

• 
  Position Summary: This position assists with the leading and managing of the operations and employees during an assigned shift
• 
  Train, manage, direct, coach, lead, and assign employees during shift
• 
  Lead and manage operations during shift to provide an optimal guest experience
• 
  Manage staffing levels during shift
• 
  Perform opening and/or closing duties
• 
  Handle and properly escalate guest issues/concerns during shift
• 
  Monitor and manage the food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
• 
  Assist with preparation and maintenance of records
• 
  Comply with and enforce all company policies, procedures, and operational standards
• 
  Ensure compliance with all applicable federal, state, and local laws
• 
  Perform all station duties as necessary during shift to meet operational standards
• 
  Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment – pursuant to operational standards
• 
  Regular attendance
• 
  Move and stock food product weighing up to 50 pounds
• 
  Perform other job-related duties as assigned or required
• 
  Time/Shift Expectations: Minimum of 35 hours per week; irregular hours; nights; weekends; and holidays

DUTIES & RESPONSIBILITIES:

• Take customer food orders, enter order information into the point-of-sale terminal and accurately process payments
• Provide outstanding hospitality and service to all guests
• Maintain solid product knowledge to answer questions and make order suggestions.
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
• Contribute to team efforts by accomplishing related results as needed
• Resolve customer complaints provide relevant information