At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.
We are looking for a Principal Product Operations Manager to join our Product Operations team at ZoomInfo. This role is a senior role on the team, and will be critical to the success of our business, ensuring that our product teams operate efficiently, drive impact, and scale effectively.
You will report directly to the Head of Product Operations and serve as a key leader in improving our operational rigor, cross-functional execution, and change management within the product organization. In particular, you will own the product operations initiatives that require cross-functional coordination and alignment. If you are energized by solving complex operational challenges, influencing senior stakeholders, and driving efficiency in a high-growth SaaS environment, this role is for you.

ABOUT US:

ZoomInfo (NASDAQ: ZI) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements

• Cross-Functional Operations: Lead and own high-impact projects that improve collaboration across product, engineering, sales, customer success, and marketing
• Strategic Initiative Governance: Establish frameworks to ensure initiatives reach a successful and steady-state before new ones are launched, preventing initiative overload.
• Change Management: Drive adoption of key operational processes within the product organization, ensuring PMs and cross-functional teams effectively implement and sustain changes.
• Execution & Scaling: Identify and remove bottlenecks in product development and go-to-market processes, ensuring smooth execution of strategic initiatives.
• Data-Driven Insights: Establish and track KPIs to measure operational efficiency, initiative success, and process adoption. Use insights to drive continuous improvements.
• Stakeholder Influence: Partner closely with product leadership, driving alignment on priorities and ensuring the right balance between strategic initiatives and execution capacity.