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Ernst Young Global Limited Canada Jobs overseas

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Product Support Officer at I&M Bank Limited
Nairobi, Nairobi Area, Kenya - Full Time
Skills Needed
Troubleshooting, Digital Banking Operations Knowledge, Ticketing Systems, Incident Documentation, Reporting, Communication, Customer Handling, Empathy, Attention To Detail, Collaboration, Analytical Thinking, Pattern Recognition, Uat Participation, Root Cause Analysis, Process Improvement
Specialization
Candidates must possess a Bachelor's degree in a relevant field and have a minimum of 2-3 years of experience in customer or technical support, preferably within the banking sector. Strong technical troubleshooting skills for digital platforms and excellent customer-centric communication abilities are essential.
Experience Required
Minimum 2 year(s)
Senior Associate, Product Growth and Commercialization at I&M Bank Limited
Nairobi, Nairobi Area, Kenya - Full Time
Skills Needed
Growth Strategy, Commercialization, Customer Acquisition, Funnel Optimization, Digital Onboarding, Revenue Growth, Customer Lifetime Value, Romi Optimization, A/B Testing, Data Analytics, Stakeholder Engagement, Product Growth, Experimentation, Cross Functional Collaboration, Customer Journey Mapping, Pricing Strategy
Specialization
Candidates must possess over 5 years of experience in digital banking, fintech, product growth, or commercial strategy, with a strong understanding of digital onboarding processes and a proven track record in growth strategy and funnel optimization. A Bachelor's degree in a relevant field is required, and strong analytical skills with proficiency in data tools are essential.
Experience Required
Minimum 5 year(s)
Engineering Data Analyst (Vietnam) at XP POWER LIMITED
Bota, Perak, Malaysia - Full Time
Skills Needed
Data Analysis, Database Development, Data Visualization, Statistical Tools, Sql, Power Bi, Data Cleansing, Engineering Documentation, Process Improvement, Collaboration, Data Governance, Electronics Industry Knowledge, Bom Knowledge, Erp Systems, Azure Sql, Etl Tools, Mathematical Skills
Specialization
Candidates should have a bachelor's degree in a relevant engineering field and at least 3 years of experience in data analysis within the electronics industry. Proficiency in tools like Power BI, SQL, and knowledge of ERP systems is also required.
Experience Required
Minimum 2 year(s)
Civils Supervisor at Stonbury Limited
Beverley, England, United Kingdom - Full Time
Skills Needed
Civil Engineering, Health And Safety, Site Supervision, Groundworks, Formwork, Concrete Works, Excavations, Temporary Works Management, Plant Operation, Risk Assessments, Method Statements, Construction Phase Plans, Ppe Compliance, Client Communication, Team Coordination, Site Inductions
Specialization
Candidates should have demonstrable experience in small to medium civil projects and hold relevant certifications such as a valid CSCS card and SSSTS/SMSTS. Additional qualifications in plant operation and temporary works supervision are preferred.
Experience Required
Minimum 2 year(s)
Fraud Operations Director, Fintech at Viber UK Limited
London, England, United Kingdom - Full Time
Skills Needed
Fraud Detection, Machine Learning, Rule Based Engines, Data Analysis, Model Development, Python, Sql, Aws Cloud, Compliance, Kyc, Aml, Anomaly Detection, Deep Learning, Management, Strategic Kpis
Specialization
Candidates must have over 7 years of hands-on experience solving fintech fraud problems at a large scale (1MM+ daily transactions) with deployed production solutions, alongside 3+ years managing fraud prevention in corporate, fintech, or cyber-tech environments. A Master's degree in a quantitative field and proficiency in Python, SQL, and AWS are also required.
Experience Required
Minimum 5 year(s)
Audio Applied Research Science Intern at Shure UK Limited
Niles, Illinois, United States - Full Time
Skills Needed
Machine Learning, Audio Processing, Deep Neural Networks, Data Science, Signal Processing, Software Engineering, Prototyping, Ml Ops, Full Stack Development
Specialization
Candidates should be pursuing a PhD or advanced Master's in a relevant field and have deep experience in applying machine learning to audio or digital signal processing. Experience with leading machine learning tools and a self-starter attitude are also important.
Intern, Engineering BOM at Shure UK Limited
Ciudad Juárez, chihuahua, Mexico - Full Time
Skills Needed
Bom Readiness, Manufacturing, Lps Updates, Audits, Change Requests Review, Metrics Tracking, Indicators Management, Visual Aids Interpretation
Specialization
Candidates must be an Industrial or Manufacturing Engineering student with at least 70% English proficiency and a strong desire to learn about manufacturing. A key requirement is the ability to interpret visual aids such as LPSs.
Warehouse Assistant at XP POWER LIMITED
Seri Iskandar, Perak, Malaysia - Full Time
Skills Needed
Material Handling, Inventory Control, Sap S/4hana, Wms Systems, Cycle Counts, Stock Takes, Fifo, Fefo, Quality Compliance, 5s, Teamwork, Attention To Detail, Communication Skills, Microsoft Office
Specialization
Candidates must possess a Diploma or equivalent qualification along with 2-3 years of experience in warehouse operations, preferably within manufacturing. Essential requirements include basic knowledge of inventory control, FIFO/FEFO practices, warehouse systems (especially SAP S/4HANA), good teamwork, attention to detail, and proficiency in English and Microsoft Office.
Experience Required
Minimum 2 year(s)
Claims Consultant, Group Multi Claims at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Claims Management, Customer Service, Analytical Skills, Problem Solving, Time Management, Communication, Empathy, Understanding Of Injuries, Understanding Of Illnesses, Treatment Knowledge
Specialization
Experience in life insurance claims management, particularly with Group policies, is ideal. Strong analytical, problem-solving, and communication skills are essential to support customers during challenging times.
Experience Required
Minimum 2 year(s)
Manager, Claims Governance at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Risk Management, Governance, Compliance, Stakeholder Engagement, Strategic Thinking, Practical Execution, Problem Solving, Collaboration, Innovation, Accountability, Resilience, Continuous Improvement, Policy Implementation, Control Improvement, Decision Making, Productivity Improvement
Specialization
Candidates must be skilled at influencing and engaging stakeholders at all organizational levels, combining strong strategic thinking with practical execution focused on customer outcomes. The ideal applicant thrives in complexity, simplifies challenges, builds trust through collaboration, and possesses an innovative, results-driven mindset with high adaptability.
Experience Required
Minimum 5 year(s)
Recovery & Support Specialist at TAL Life Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Vulnerability Support, Claims Management, Customer Outcomes, Data Analysis, Stakeholder Engagement, Coaching, Resilience, Empathy, Communication, Negotiation, Problem Solving, Risk Management
Specialization
Requires 4+ years of experience supporting vulnerable individuals in social services, health, or rehabilitation, with working knowledge of compensable or claims-based environments. Must be able to use data to shape strategies, communicate empathetically, influence stakeholders, and demonstrate resilience in complex situations.
Experience Required
Minimum 2 year(s)
Claims Consultant, AMP at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Claims Management, Customer Service, Communication, Analytical Skills, Problem Solving, Time Management, Empathy, Collaboration, Mentoring, Technical Leadership
Specialization
Candidates should have 1-2 years of experience in Group Life Insurance claims, particularly in TPD and Income Protection Claims. A Diploma or Cert IV in Life Insurance is desirable, along with strong analytical and problem-solving skills.
Site Coordinator at Stonbury Limited
Arun, England, United Kingdom - Full Time
Skills Needed
Site Management, Health And Safety, Construction Experience, Site Audits, Project Management, Team Liaison, Documentation Review, Induction Delivery, Quality Assurance, Time Sheet Management, Temporary Works Supervision, Communication Skills, Problem Solving, Physical Fitness, Cscs Card, Smsts Certification
Specialization
The ideal candidate should have previous experience managing construction sites and be physically fit to enter confined spaces. A current CSCS Card and knowledge of health and safety regulations are essential.
Experience Required
Minimum 2 year(s)
Senior Engineer, Packaging at Shure UK Limited
Niles, Illinois, United States - Full Time
Skills Needed
Packaging Engineering, Sustainability, 3d Modeling, 2d Documentation, Siemens Nx, Artioscad, Supplier Management, Prototype Development, Packaging Testing, Manufacturability, Problem Solving, Collaboration, Cape Pack Palletizing Software, Regulatory Compliance, Leadership, International Travel
Specialization
Candidates must possess a Bachelor's degree in Packaging Engineering or a related field along with 5+ years of relevant experience in packaging development and design, demonstrating the ability to work independently on critical assignments. Required technical skills include proficiency in CAD software like Siemens NX and ArtiosCAD, knowledge of packaging materials, and strong problem-solving abilities.
Experience Required
Minimum 5 year(s)
Sales Support - FTC 1 year at XP POWER LIMITED
Pangbourne, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Organization, Multitasking, Attention To Detail, Adaptability, Professionalism, Teamwork, Sales Support, Order Processing, Account Management, Troubleshooting
Specialization
Candidates must possess exceptional verbal and written communication skills, great organizational abilities with a capacity to multitask, and a high level of attention to detail. Adaptability, professionalism, courtesy, and strong teamwork are also essential requirements for this role.
Digital Business Analyst - 14 month FTC at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Digital Business Analysis, Customer Experience, Agile Delivery, Scrum, Kanban, Lean, Process Mapping, User Acceptance Testing, Stakeholder Management, Requirements Gathering, User Stories, Documentation, Subject Matter Expertise, Risk Management, Mitigation Strategies, Collaboration
Specialization
The position requires proven experience in digital business analysis with a focus on customer experience and strong background in Agile delivery frameworks. Excellent communication skills and the ability to implement new ideas and manage risks are essential.
Experience Required
Minimum 2 year(s)
Site Coordinator at Stonbury Limited
, , United Kingdom - Full Time
Skills Needed
Site Management, Client Requirements Fulfillment, Site Audits, File Review, Temporary Works Supervision, Site Inductions, Toolbox Talks, Safety Bulletins, Health Policy Adherence, Safety Policy Adherence, Quality Policy Adherence, Timesheet Approval, Commercial Liaison, Confined Space Entry, Cscs Card Holder, Smsts
Specialization
Candidates must have previous experience managing construction sites and be physically fit enough to enter confined spaces and access construction sites. Essential requirements include a strong commitment to high standards of health, safety, and quality, holding a current CSCS Card (ideally Gold Supervisor Card), and possessing SMSTS certification or SSSTS with a commitment to achieving SMSTS.
Experience Required
Minimum 2 year(s)
Senior Business Analyst at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Business Analysis, Claims Processes, Requirements Elicitation, Technology Delivery, Product Owners, Solution Design, Cross Functional Workshops, Agile Delivery, Jira, Confluence, Visio, Stakeholder Management, Customer Centricity, Analytical Thinking, Process Mapping, Life Insurance
Specialization
Candidates must possess practical experience as a Business Analyst, capable of simplifying complex business and claims processes, ideally with a strong understanding of end-to-end claims operations within life insurance or financial services. Confidence in translating needs into clear requirements, user stories, and process maps for technology teams, along with comfort in agile environments using tools like Jira and Confluence, is essential.
Experience Required
Minimum 5 year(s)
Claims Data Governance Specialist at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Data Governance, Data Quality, Risk Assessment, Data Stewardship, Data Lineage, Metadata Management, Stakeholder Collaboration, Power Bi, Tableau, Data Management, Claims Operations, Regulatory Requirements, Problem Solving, Adaptability, Excel
Specialization
Candidates must possess a Bachelor’s degree in a relevant field and over 5 years of experience in large-scale data management, with desirable knowledge of life insurance claims operations and regulations. Proficiency in Excel and BI tools like Power BI or Tableau, along with strong communication and data governance framework experience, is required.
Experience Required
Minimum 5 year(s)
Digital Business Analyst at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Digital Business Analysis, Customer Centred Solutions, System Enhancements, Operational Support, Process Documentation, Requirement Capture, User Stories, Agile Delivery, Scrum, Kanban, Lean, Process Mapping, User Acceptance Testing, Subject Matter Expert, Risk Mitigation, Stakeholder Management
Specialization
Candidates must have proven experience in digital business analysis focused on customer experience and strong expertise in Agile delivery frameworks like Scrum and Kanban. Desirable qualifications include professional certifications in areas like Business Analysis or Project Management, alongside proven adaptability and risk recognition skills.
Experience Required
Minimum 2 year(s)
Product Support Officer at I&M Bank Limited
Nairobi, Nairobi Area, Kenya -
Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

0.0

Posted On

15 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Troubleshooting, Digital Banking Operations Knowledge, Ticketing Systems, Incident Documentation, Reporting, Communication, Customer Handling, Empathy, Attention To Detail, Collaboration, Analytical Thinking, Pattern Recognition, UAT Participation, Root-Cause Analysis, Process Improvement

Industry

Banking

Description
Job Purpose: This role is responsible for providing first-line support for customers using digital banking products and services, ensuring timely resolution of issues and delivering an exceptional digital experience. The role involves troubleshooting technical and functional challenges, responding to product inquiries, and escalating complex cases to relevant squads or teams. The role involves working cross-functionally with Product, Engineering, Operations, Risk, and Customer Experience teams to address customer pain points, enhance product reliability, and contribute to continuous improvement of digital banking platforms. Key Responsibilities: Customer: Provide first-line support for customers using digital banking products and services, including mobile banking, online banking, and onboarding flows. Troubleshoot and resolve customer-reported issues, offering clear guidance on product usage, features, and digital processes to enhance customer experience. Maintain deep knowledge of digital banking products, onboarding processes and platform features to accurately guide customers/branches on product inquiries, usage guidance, and feature explanations. Conduct follow-ups with customers/branches to confirm issue resolution, ensure satisfaction, and close tickets in line with SLAs. Escalate complex, recurring, or high impact issues to the appropriate technical or product teams and ensure timely feedback to customers. Enablers: Work closely with the Product Support Lead and Product Manager to identify recurring customer issues, emerging trends, and root causes, recommending improvements to enhance user experience. Collaborate with ICT, Customer Service, Operations, Compliance, and Digital Product teams to streamline support processes and improve cross-functional issue resolution. Participate in training programs to deepen knowledge of digital banking platforms, new features, troubleshooting techniques, and customer support best practices. Assist in training branch staff, contact center agents, and other bank teams on new digital systems, processes, and product updates. Ensure accurate records of all customer interactions and issue resolutions for reporting purposes are maintained. Maintain accurate support documentation, FAQs, and knowledge base records to boost team efficiency and improve customer self-service. Prepare daily/weekly reports on issues, trends, resolutions, and customer feedback for use by the Product Support Lead and other stakeholders. Internal Processes: Document, track, and update all customer interactions, issues, and resolutions in the approved ticketing system, ensuring accuracy and completeness. Share necessary system logs, screenshots, and diagnostic information with ICT or technical teams to support root‑cause analysis and faster resolution. Conduct routine functional checks and monitoring of digital banking solutions to proactively detect and flag operational anomalies. Participate in User Acceptance Testing (UAT) for new features, enhancements, and system releases to ensure readiness and minimize customer-impacting issues. Ensure strict adherence to internal processes, risk controls, and compliance requirements to maintain platform stability and service continuity. Financial: Ensure efficient and timely resolution of customer queries to minimize operational disruptions, reduce repeat contacts, and lower service costs. Adhere to internal controls and operational guidelines to prevent losses linked to service lapses, disputes, or failed transactions. Identify opportunities for automation and process improvements that enhance efficiency in issue resolution and reduce manual interventions. Job Dimensions: Ensure efficient and timely resolution of customer queries to minimize operational disruptions and reduce service‑related costs. Provide first-line support for digital banking products by troubleshooting issues, guiding customers on usage, and ensuring timely and effective solutions. Escalate complex or high‑impact issues to the appropriate teams and conduct follow-ups to confirm resolution and customer satisfaction. Document and track customer interactions and incidents in the ticketing system, ensuring accurate logging and closure within SLAs. Conduct routine checks, share diagnostic information with ICT, and participate in UAT to ensure platform stability and readiness before releases. Collaborate with Product Support Lead, Product Managers, ICT, Customer Service, and Compliance to streamline support processes and address recurring issues. Participate in ongoing training and contribute to knowledge base updates to strengthen product expertise and improve support effectiveness. Academic Qualifications: Bachelor’s degree in a relevant field (e.g., Business, IT, Finance). Professional Qualifications / Membership to professional bodies/ Publication: Relevant professional certifications in digital banking or IT support will be an added advantage. Work Experience Required: Minimum of 2-3 years of experience in customer support, technical support, digital operations preferably in the banking sector. Experience in digital banking, fintech support, or customer-facing IT environments is an added advantage. Strong understanding of digital banking platforms, account onboarding, and mobile/online banking functionality. Basic troubleshooting skills across web, mobile apps, authentication, and connectivity issues. Technical Skills: Troubleshooting and problem resolution. Digital banking operations knowledge. Ticketing systems (ServiceNow, JIRA, Zendesk, etc.) Basic understanding of APIs, mobile/web app behavior, or system workflows (advantage). Incident documentation and reporting. Behavioral Competencies: Strong communication and customer handling skills. Empathy and customer-centric mindset. Attention to detail and accuracy. Collaboration with cross-functional teams. Ability to work under pressure and manage multiple cases. Analytical thinking and pattern recognition. If you believe you meet the above requirements log onto our www.imbankgroup.com/ke and click on careers and apply for the position. Your application should reach us as soon as possible but not later than 21st March 2026. Location Nairobi, Nairobi Department Digital Business Employment Type Full-Time Minimum Experience Experienced
Responsibilities
This role provides first-line support for digital banking products, troubleshooting technical and functional issues, guiding customers, and ensuring timely resolution of reported problems. Key duties include escalating complex cases, maintaining product knowledge, and collaborating cross-functionally to enhance product reliability and customer experience.
Product Support Officer at I&M Bank Limited
Nairobi, Nairobi Area, Kenya - Full Time
Skills Needed
Troubleshooting, Digital Banking Operations Knowledge, Ticketing Systems, Incident Documentation, Reporting, Communication, Customer Handling, Empathy, Attention To Detail, Collaboration, Analytical Thinking, Pattern Recognition, Uat Participation, Root Cause Analysis, Process Improvement
Specialization
Candidates must possess a Bachelor's degree in a relevant field and have a minimum of 2-3 years of experience in customer or technical support, preferably within the banking sector. Strong technical troubleshooting skills for digital platforms and excellent customer-centric communication abilities are essential.
Experience Required
Minimum 2 year(s)
Senior Associate, Product Growth and Commercialization at I&M Bank Limited
Nairobi, Nairobi Area, Kenya - Full Time
Skills Needed
Growth Strategy, Commercialization, Customer Acquisition, Funnel Optimization, Digital Onboarding, Revenue Growth, Customer Lifetime Value, Romi Optimization, A/B Testing, Data Analytics, Stakeholder Engagement, Product Growth, Experimentation, Cross Functional Collaboration, Customer Journey Mapping, Pricing Strategy
Specialization
Candidates must possess over 5 years of experience in digital banking, fintech, product growth, or commercial strategy, with a strong understanding of digital onboarding processes and a proven track record in growth strategy and funnel optimization. A Bachelor's degree in a relevant field is required, and strong analytical skills with proficiency in data tools are essential.
Experience Required
Minimum 5 year(s)
Engineering Data Analyst (Vietnam) at XP POWER LIMITED
Bota, Perak, Malaysia - Full Time
Skills Needed
Data Analysis, Database Development, Data Visualization, Statistical Tools, Sql, Power Bi, Data Cleansing, Engineering Documentation, Process Improvement, Collaboration, Data Governance, Electronics Industry Knowledge, Bom Knowledge, Erp Systems, Azure Sql, Etl Tools, Mathematical Skills
Specialization
Candidates should have a bachelor's degree in a relevant engineering field and at least 3 years of experience in data analysis within the electronics industry. Proficiency in tools like Power BI, SQL, and knowledge of ERP systems is also required.
Experience Required
Minimum 2 year(s)
Civils Supervisor at Stonbury Limited
Beverley, England, United Kingdom - Full Time
Skills Needed
Civil Engineering, Health And Safety, Site Supervision, Groundworks, Formwork, Concrete Works, Excavations, Temporary Works Management, Plant Operation, Risk Assessments, Method Statements, Construction Phase Plans, Ppe Compliance, Client Communication, Team Coordination, Site Inductions
Specialization
Candidates should have demonstrable experience in small to medium civil projects and hold relevant certifications such as a valid CSCS card and SSSTS/SMSTS. Additional qualifications in plant operation and temporary works supervision are preferred.
Experience Required
Minimum 2 year(s)
Fraud Operations Director, Fintech at Viber UK Limited
London, England, United Kingdom - Full Time
Skills Needed
Fraud Detection, Machine Learning, Rule Based Engines, Data Analysis, Model Development, Python, Sql, Aws Cloud, Compliance, Kyc, Aml, Anomaly Detection, Deep Learning, Management, Strategic Kpis
Specialization
Candidates must have over 7 years of hands-on experience solving fintech fraud problems at a large scale (1MM+ daily transactions) with deployed production solutions, alongside 3+ years managing fraud prevention in corporate, fintech, or cyber-tech environments. A Master's degree in a quantitative field and proficiency in Python, SQL, and AWS are also required.
Experience Required
Minimum 5 year(s)
Audio Applied Research Science Intern at Shure UK Limited
Niles, Illinois, United States - Full Time
Skills Needed
Machine Learning, Audio Processing, Deep Neural Networks, Data Science, Signal Processing, Software Engineering, Prototyping, Ml Ops, Full Stack Development
Specialization
Candidates should be pursuing a PhD or advanced Master's in a relevant field and have deep experience in applying machine learning to audio or digital signal processing. Experience with leading machine learning tools and a self-starter attitude are also important.
Intern, Engineering BOM at Shure UK Limited
Ciudad Juárez, chihuahua, Mexico - Full Time
Skills Needed
Bom Readiness, Manufacturing, Lps Updates, Audits, Change Requests Review, Metrics Tracking, Indicators Management, Visual Aids Interpretation
Specialization
Candidates must be an Industrial or Manufacturing Engineering student with at least 70% English proficiency and a strong desire to learn about manufacturing. A key requirement is the ability to interpret visual aids such as LPSs.
Warehouse Assistant at XP POWER LIMITED
Seri Iskandar, Perak, Malaysia - Full Time
Skills Needed
Material Handling, Inventory Control, Sap S/4hana, Wms Systems, Cycle Counts, Stock Takes, Fifo, Fefo, Quality Compliance, 5s, Teamwork, Attention To Detail, Communication Skills, Microsoft Office
Specialization
Candidates must possess a Diploma or equivalent qualification along with 2-3 years of experience in warehouse operations, preferably within manufacturing. Essential requirements include basic knowledge of inventory control, FIFO/FEFO practices, warehouse systems (especially SAP S/4HANA), good teamwork, attention to detail, and proficiency in English and Microsoft Office.
Experience Required
Minimum 2 year(s)
Claims Consultant, Group Multi Claims at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Claims Management, Customer Service, Analytical Skills, Problem Solving, Time Management, Communication, Empathy, Understanding Of Injuries, Understanding Of Illnesses, Treatment Knowledge
Specialization
Experience in life insurance claims management, particularly with Group policies, is ideal. Strong analytical, problem-solving, and communication skills are essential to support customers during challenging times.
Experience Required
Minimum 2 year(s)
Manager, Claims Governance at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Risk Management, Governance, Compliance, Stakeholder Engagement, Strategic Thinking, Practical Execution, Problem Solving, Collaboration, Innovation, Accountability, Resilience, Continuous Improvement, Policy Implementation, Control Improvement, Decision Making, Productivity Improvement
Specialization
Candidates must be skilled at influencing and engaging stakeholders at all organizational levels, combining strong strategic thinking with practical execution focused on customer outcomes. The ideal applicant thrives in complexity, simplifies challenges, builds trust through collaboration, and possesses an innovative, results-driven mindset with high adaptability.
Experience Required
Minimum 5 year(s)
Recovery & Support Specialist at TAL Life Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Vulnerability Support, Claims Management, Customer Outcomes, Data Analysis, Stakeholder Engagement, Coaching, Resilience, Empathy, Communication, Negotiation, Problem Solving, Risk Management
Specialization
Requires 4+ years of experience supporting vulnerable individuals in social services, health, or rehabilitation, with working knowledge of compensable or claims-based environments. Must be able to use data to shape strategies, communicate empathetically, influence stakeholders, and demonstrate resilience in complex situations.
Experience Required
Minimum 2 year(s)
Claims Consultant, AMP at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Claims Management, Customer Service, Communication, Analytical Skills, Problem Solving, Time Management, Empathy, Collaboration, Mentoring, Technical Leadership
Specialization
Candidates should have 1-2 years of experience in Group Life Insurance claims, particularly in TPD and Income Protection Claims. A Diploma or Cert IV in Life Insurance is desirable, along with strong analytical and problem-solving skills.
Site Coordinator at Stonbury Limited
Arun, England, United Kingdom - Full Time
Skills Needed
Site Management, Health And Safety, Construction Experience, Site Audits, Project Management, Team Liaison, Documentation Review, Induction Delivery, Quality Assurance, Time Sheet Management, Temporary Works Supervision, Communication Skills, Problem Solving, Physical Fitness, Cscs Card, Smsts Certification
Specialization
The ideal candidate should have previous experience managing construction sites and be physically fit to enter confined spaces. A current CSCS Card and knowledge of health and safety regulations are essential.
Experience Required
Minimum 2 year(s)
Senior Engineer, Packaging at Shure UK Limited
Niles, Illinois, United States - Full Time
Skills Needed
Packaging Engineering, Sustainability, 3d Modeling, 2d Documentation, Siemens Nx, Artioscad, Supplier Management, Prototype Development, Packaging Testing, Manufacturability, Problem Solving, Collaboration, Cape Pack Palletizing Software, Regulatory Compliance, Leadership, International Travel
Specialization
Candidates must possess a Bachelor's degree in Packaging Engineering or a related field along with 5+ years of relevant experience in packaging development and design, demonstrating the ability to work independently on critical assignments. Required technical skills include proficiency in CAD software like Siemens NX and ArtiosCAD, knowledge of packaging materials, and strong problem-solving abilities.
Experience Required
Minimum 5 year(s)
Sales Support - FTC 1 year at XP POWER LIMITED
Pangbourne, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Organization, Multitasking, Attention To Detail, Adaptability, Professionalism, Teamwork, Sales Support, Order Processing, Account Management, Troubleshooting
Specialization
Candidates must possess exceptional verbal and written communication skills, great organizational abilities with a capacity to multitask, and a high level of attention to detail. Adaptability, professionalism, courtesy, and strong teamwork are also essential requirements for this role.
Digital Business Analyst - 14 month FTC at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Digital Business Analysis, Customer Experience, Agile Delivery, Scrum, Kanban, Lean, Process Mapping, User Acceptance Testing, Stakeholder Management, Requirements Gathering, User Stories, Documentation, Subject Matter Expertise, Risk Management, Mitigation Strategies, Collaboration
Specialization
The position requires proven experience in digital business analysis with a focus on customer experience and strong background in Agile delivery frameworks. Excellent communication skills and the ability to implement new ideas and manage risks are essential.
Experience Required
Minimum 2 year(s)
Site Coordinator at Stonbury Limited
, , United Kingdom - Full Time
Skills Needed
Site Management, Client Requirements Fulfillment, Site Audits, File Review, Temporary Works Supervision, Site Inductions, Toolbox Talks, Safety Bulletins, Health Policy Adherence, Safety Policy Adherence, Quality Policy Adherence, Timesheet Approval, Commercial Liaison, Confined Space Entry, Cscs Card Holder, Smsts
Specialization
Candidates must have previous experience managing construction sites and be physically fit enough to enter confined spaces and access construction sites. Essential requirements include a strong commitment to high standards of health, safety, and quality, holding a current CSCS Card (ideally Gold Supervisor Card), and possessing SMSTS certification or SSSTS with a commitment to achieving SMSTS.
Experience Required
Minimum 2 year(s)
Senior Business Analyst at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Business Analysis, Claims Processes, Requirements Elicitation, Technology Delivery, Product Owners, Solution Design, Cross Functional Workshops, Agile Delivery, Jira, Confluence, Visio, Stakeholder Management, Customer Centricity, Analytical Thinking, Process Mapping, Life Insurance
Specialization
Candidates must possess practical experience as a Business Analyst, capable of simplifying complex business and claims processes, ideally with a strong understanding of end-to-end claims operations within life insurance or financial services. Confidence in translating needs into clear requirements, user stories, and process maps for technology teams, along with comfort in agile environments using tools like Jira and Confluence, is essential.
Experience Required
Minimum 5 year(s)
Claims Data Governance Specialist at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Data Governance, Data Quality, Risk Assessment, Data Stewardship, Data Lineage, Metadata Management, Stakeholder Collaboration, Power Bi, Tableau, Data Management, Claims Operations, Regulatory Requirements, Problem Solving, Adaptability, Excel
Specialization
Candidates must possess a Bachelor’s degree in a relevant field and over 5 years of experience in large-scale data management, with desirable knowledge of life insurance claims operations and regulations. Proficiency in Excel and BI tools like Power BI or Tableau, along with strong communication and data governance framework experience, is required.
Experience Required
Minimum 5 year(s)
Digital Business Analyst at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Digital Business Analysis, Customer Centred Solutions, System Enhancements, Operational Support, Process Documentation, Requirement Capture, User Stories, Agile Delivery, Scrum, Kanban, Lean, Process Mapping, User Acceptance Testing, Subject Matter Expert, Risk Mitigation, Stakeholder Management
Specialization
Candidates must have proven experience in digital business analysis focused on customer experience and strong expertise in Agile delivery frameworks like Scrum and Kanban. Desirable qualifications include professional certifications in areas like Business Analysis or Project Management, alongside proven adaptability and risk recognition skills.
Experience Required
Minimum 2 year(s)