JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
This position is to grow the top line and healthy GP of JAS’ global network that supports JAS’ Automotive Vertical. The Automotive Logistics market spend is estimated at more than 250 billion dollars and continues to present significant growth opportunities. JAS holds a small market share and is growing in terms of volume and billed revenue. For JAS, the Automotive vertical makes up approximately 15% of company revenue. JAS is in the position to grow in the industry and gain market share in all aspects of the Global Automotive Logistics Market including but not limited to Contract Logistics, Transportation, Consulting, and Customs Brokerage. The Automotive market for JAS includes finished product (vehicles) and products supporting production for automobiles, commercial vehicles, minibuses, buses, trucks, vans and motorcycles.
This role is accountable to develop, manage and expand JAS’ Automotive Vertical business globally - from the marketing/lead generation stage all the way to on-going key account management and customer retention for profitable growth and market recognition.
Strategic Responsibilities
- Develop scalable commercial programs that deliver profitable growth for all company network and service portfolio
- Financial planning:
- Set, review, and implement Revenue, GP and cost budgets (direct reports only), and ensure that cost control programs are effectively implemented to manage expenses
- Provide leadership for the development and implementation of programs and tools to support growth of the vertical and promote use for accountability, institutional learning, and effective management of Automotive clients
- Talent and Performance Management Strategy
- Implement strategy for recruiting, onboarding, and developing peerless industry resources
- Cultivate a high-performance team with a service culture that nurtures and encourages excellence, quality, continuous improvement and a ‘can do’ mindset
- Ensure all team members are coached through their own Professional Excellence Plan; conduct quarterly progress reports
- Create a highly skilled team through on-going training and reinforcement strategies
- Develop best in class succession planning strategies
- Marketing Strategy
- Implement strategies that drive vertical brand recognition and differentiate JAS in the marketplace
- Drive credibility and reputation and a knowledge-based service provider through the development of customer education forums and focus groups
- Identify parameters for targeted marketing campaigns and lead generation with Marketing Department
- Define vertical value proposition and positioning strategy
- Customer Retention Strategy
- Implement strategies with Products and other necessary functions that drive up customer retention and increase shares of wallets.
Tactical Responsibilities
- Responsible for the development and execution of annual plans to achieve revenue, GP, and other commercial targets internally, as well as externally with clients in collaboration with Regional EVPs, Sales RVPs, Account Management, Global and Regional Products.
- Oversee the use, alignment, and effectiveness of tools and programs implemented to support Verticals, Account Management, Transition & Implementation and RFQ Management
- Provide strategic direction for customer-facing resources to maximize sales revenue and GP.
- Monitoring customer activity and stewarding relationships for additional projects
- Work closely with the extended team of operations, product management, transition and implementation, and account management to ensure that account acquisition, onboarding and business maintenance are as efficient and effective as possible
Qualifications, Skills and Competencies
- Strong knowledge of business models, objectives, financial metrics, etc. used in decision-making; ability to build sound business cases to support investments and initiatives
- Demonstrated ability to influence decisions at all levels, excellent negotiation skills
- Strong problem-solving skills: ability to proactively identify and implement effective solutions
- Demonstrated ability to build new relationships and nurture existing relationships with internal and external clients
- Outstanding oral/written communication, presentation, interpersonal and listening skills; someone who can clearly articulate the department’s vision, be an effective ambassador of our message and inspire and earn the respect of his/her internal and external stakeholders
- Demonstrate character that builds and maintains strong followership and morale; “Whatever it takes” spirit
- Sets an example of character, humility and drive
- Ability to inspire a culture of encouragement, empowerment, camaraderie, and loyalty
- Uncanny ability to see around the corners
- Excellent facilitation, training and presentation skills
- Fostering and managing internal and business partnerships
Education and Professional Experience
- Bachelor’s Degree in Business, Engineering, or Sciences (or equivalent) preferred
- 15 years of experience in General Management of large and complex service-related businesses or visionary start-ups preferably in the Logistics Industry and/or with MNCs will be a distinct advantage
- Diversified experiences in different disciplines in commercial and operations are preferred
- Demonstrated strong leadership skills are must
- (If an internal hire or promotion) JAS Pharma & Healthcare Level 2 Certification or higher
Measurements
- Revenue/GP Growth (New Customers and Existing Customers)
- Retention/Size of Wallets Increase (Gross Profit)
- CRM Pipeline
- Win Rate
- Other KPIs specific to the global development stage
JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.