If you’re passionate about helping a Fortune 100 company drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers (and their pets), then Nationwide is the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
This role will support both the Chief Customer, Strategy, and Innovation Officer and the Chief of Staff for Office of CEO.
Due to the nature of the role, it will be hybrid to the Columbus, OH offices 4 days per week.

JOB DESCRIPTION SUMMARY

Are you a problem solver and detailed oriented? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to solve challenges, we want to hear from you!
As an Executive Administrative Assistant, you’ll perform a wide variety of confidential, detailed and complex administrative functions. You will regularly coordinate meetings and make detailed business and travel arrangement decisions for the Office of the CEO (OCEO) member and their staff. You’ll plan, organize and schedule your own work and may serve as a formal lead/mentor to other administrative assistants in the office.

TYPICAL SKILLS AND EXPERIENCES:

Education: High school, vocational or technical business school studies in secretarial science. Undergraduate level coursework beneficial.
License/Certification/Designation: Administrative professional certification(s) such as Certified Administrative Professional (CAP) or Certified World Class Assistant (CWCA) are a plus.
Experience: Typically, 10 or more years of related administrative assistant experience, including six years of Nationwide experience at the executive support level.
Knowledge, Abilities and Skills: Deep knowledge of company policies and organizational structure. Strong understanding of office practices and procedures. Sound decision-making skills to evaluate, recommend and implement solutions to problems. Excellent communication skills to interact with all levels of leaders, associates, and external contacts. Ability to proofread own work and work of others for content and format accuracy. Intermediate mathematical calculation skills. Demonstrated ability to build effective business relationships.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.

• Manages OCEO members’ work and community involvement calendars while ensuring work life balance and effective use of their time.
• Makes travel decisions that best fit executive’s style and calendar. Makes adjustments quickly to travel, as needed.
• Compiles sophisticated information for reports and presentations.
• Screens communications for action items and due dates, bringing key items to the leader’s attention. Initiates necessary actions, e.g., follow-ups, prioritizations, action required, etc. Responds for the executive. Receives messages and reports from executive’s staff and communicates to OCEO member on their behalf.
• Provides assistance with office procedures or processes that help the team be more productive and efficient.
• Monitors departmental expenses, processes expense reports in a timely manner and monitors expense reports submitted by executive and staff for proper reporting. Assists office budget coordinator with forecasting and planning.
• Manages budget for meeting planning. Performs quality check of invoices/accounts payable. Inputs travel expense and other expenses for payment; reviews and passes to budget coordinator. Typically impacts multiple budgets.
• Keeps up to date on Nationwide procedure changes, Human Resources policy changes, business environment, etc. that impact department level plans.
• Leads special projects as assigned.
  May perform other responsibilities as assigned.
  Reporting Relationships: Reports to an OCEO-level executive. Placement into this administrative assistant job is determined by the job duties regularly assigned and the reporting level supported.