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Account Manager at Cloudbeds Germany
, England, United Kingdom - Full Time
Skills Needed
Client Value Realization, Strategic Partnering, Hospitality Industry Expertise, Upsell Opportunities, Churn Reduction Strategies, Cloudbeds Platform Knowledge, Client Feedback Collection, Performance Review Meetings, Communication Skills, Negotiation Skills, Presentation Skills, Self Motivation, Relationship Building, Attention To Detail, Results Driven, Integrity
Specialization
Candidates should demonstrate the ability to communicate effectively at all organizational levels and manage multiple projects with attention to detail. A natural ability to build relationships and a results-driven mindset are essential for success in this role.
Experience Required
Minimum 2 year(s)
Junior Product Strategy Specialist at Nexi Germany GmbH
Danmark, , Denmark - Full Time
Skills Needed
Analytical Skills, Powerpoint, Ecommerce, Payments, Fintech, Storytelling, International Environment, Excel, Landscape
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Field Engineer at Excis Ltd Germany
Bogota, Capital District, RAP (Especial) Central, Colombia - Full Time
Skills Needed
Advanced Troubleshooting, System Deployment, Security Management, User Support, Network Support, Documentation, Training, Empathy, Patience, Communication, Emotional Intelligence, Problem Solving, Analytical Thinking, Creativity, Resourcefulness
Specialization
Candidates should have a bachelor's degree in a related field and prior experience in desktop support or a similar role. Strong problem-solving skills and the ability to communicate effectively with users are essential.
Experience Required
Minimum 2 year(s)
Payments Credit Risk Analyst at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Payments Risk, Credit Analysis, Merchant Acquiring, Risk Frameworks, Excel, Sql, Bi Tools, Credit Risk, Merchant Underwriting, Communication, Attention To Detail, Fintech, Hospitality Payments, Chargeback Processes, Risk Modeling, Risk Certifications
Specialization
Candidates should have 3+ years of experience in payments risk or credit analysis, with strong skills in risk frameworks and proficiency in Excel and SQL. Clear communication and attention to detail are essential, along with a background in fintech or hospitality payments being a bonus.
Experience Required
Minimum 2 year(s)
Field Engineer L2 EG at Excis Ltd Germany
Cairo, Cairo, Egypt - Full Time
Skills Needed
Desktop Support, Windows, Apple, Networking, Customer Service, Communication, Organization, Multitasking, Documentation, Asset Management, Troubleshooting, Av Systems, Printer Support, Imac Tasks, Inventory Control, Reporting Tools
Specialization
Candidates should have 3-5 years of IT support experience with Windows 10, macOS, and strong networking basics. Excellent customer service and communication skills are essential, along with the ability to lift 50 lbs and a valid driver's license.
Experience Required
Minimum 2 year(s)
Analytics Engineer at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Analytics Engineering, Data Engineering, Data Analytics, Sql, Python, Data Warehousing, Etl, Data Pipelines, Data Quality, Business Intelligence, Collaboration, Data Models, Documentation, Metrics Standardization, Matillion, Bi Tools
Specialization
Candidates should have 3-5 years of experience in analytics engineering or related roles, with strong SQL skills and familiarity with Python. Experience with modern data warehouses and orchestration tools is also required.
Experience Required
Minimum 2 year(s)
Kundenberater (w/m/d) in Göttingen, Kassel, Duderstedt at MExT Germany GmbH
Braunschweig, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
FC Case Management - EDD Analyst (Maternity cover) at Nexi Germany GmbH
Danmark, , Denmark - Full Time
Skills Needed
Analytical Skills, It, English, Writing
Qualification
Graduate
Regional Sales Manager OEM - Deutschland at Xpel Germany GmbH
7VADE, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Field Sales Manager - Memmingen (m/f/d) at Nexi Germany GmbH
Deutschland, , Germany - Full Time
Skills Needed
It
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Senior Site Reliability Engineer at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Aws, Kubernetes, Docker, Helm, Monitoring, Logging, Alerting, Gitops, Argocd, Web Infrastructure, Database Administration, Ci/Cd, Api Management, Infrastructure As Code, Terraform, Incident Response
Specialization
Candidates should have 5+ years of experience as a Site Reliability Engineer or Systems Engineer with extensive AWS cloud infrastructure experience. Additionally, 3+ years of production experience with Kubernetes, Docker, and Helm charts at scale is required.
Experience Required
Minimum 5 year(s)
Accounting Associate at Nexi Germany GmbH
Deutschland, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Coach (temporary) at Nexi Germany GmbH
Suomi, , Finland - Full Time
Skills Needed
Coaching, Facilitation, Teamwork, Workshops, Teams
Qualification
Graduate
Accounting Specialist DACH at Nexi Germany GmbH
Deutschland, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Regional Sales Manager at Cloudbeds Germany
, England, United Kingdom - Full Time
Skills Needed
Sales Management, Coaching, Remote Team Leadership, Hospitality Management Software, Communication Skills, Presentation Skills, Sales Tactics Optimization, Customer Renewal Rates, Outbound Prospecting, Salesforce Crm, Groove, Zendesk, Productivity Tools, Hospitality Experience
Specialization
Experience in leading sales teams with an emphasis on coaching and development is essential. A successful track record in selling hospitality management software and exceptional communication skills are also required.
Experience Required
Minimum 5 year(s)
Engineering Specialist (Media Equipment Engineering) at Seagate Technology
Singapore, , Singapore - Full Time
Skills Needed
Electronics, Electrical Equipment, Data Analysis
Specialization
Electrical, Engineering
Qualification
Diploma
Engineering Specialist (Media Equipment Engineering) at Seagate Technology
Singapore, , Singapore - Full Time
Skills Needed
Data Analysis, Electrical Equipment, Electronics
Specialization
Electrical, Engineering
Qualification
Diploma
Engineering Project Manager, UK field Engineering Team at Amazon UK Services Ltd
London, England, United Kingdom - Full Time
Skills Needed
Ms Project, Amazon, Autocad, Six Sigma, Vendors, Leadership, Contractors, Multiple Disciplines, Mhe, Equipment Design, Lean Manufacturing
Qualification
BSc
Manager, Software Engineering (Processing Engineering) at Affirm
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Engineering Specialist (Media Equipment Engineering) at Seagate Technology
Singapore, , Singapore - Full Time
Skills Needed
Electronics, Data Analysis, Electrical Equipment
Specialization
Electrical, Engineering
Qualification
Diploma
Account Manager at Cloudbeds Germany
, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

70000.0

Posted On

28 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Value Realization, Strategic Partnering, Hospitality Industry Expertise, Upsell Opportunities, Churn Reduction Strategies, Cloudbeds Platform Knowledge, Client Feedback Collection, Performance Review Meetings, Communication Skills, Negotiation Skills, Presentation Skills, Self-Motivation, Relationship Building, Attention to Detail, Results-Driven, Integrity

Industry

Hospitality

Description
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. Job Title: Account Manager What Makes Us Unique: At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. Location: Remote - NORAM How you'll make an Impact: As an Account Manager you will be part of the Customer Success team. AMs will be expected to actively manage a portfolio of customers with an estimated value of $1,000,000 USD to $2,000,000 USD, with the goal of building strong customer relationships. Joining the Cloudbeds AM Team: Forget the stuffy corporate office—we are a completely remote global team of innovators and experts, with our AM crew holding down the fort across NORAM. Our team is the engine of customer success , and we are dedicated to transforming hospitality across 150 countries. We are not just order-takers; we are our clients' secret weapon and trusted advisor. You'll own a high-value portfolio and be directly responsible for crushing our Net Dollar Retention (NDR) goals. That means diving deep into data , spotting upsell opportunities, and keeping churn rates low. Since we're remote, self-motivation and integrity are key. We are looking for those natural relationship builders who can translate customer needs into product reality, acting as the ultimate voice of the customer for our development teams. If you’re a meticulous, results-driven individual who can communicate and influence credibly at all levels, you'll fit right in! What You Bring to the Team: Drive client value realization and adoption by defining, monitoring, and enabling the achievement of key business outcomes and strategic success metrics (time-to-value, ROI) for the customer's business. Serve as the primary strategic partner and trusted advisor for an assigned portfolio of clients, leveraging deep hospitality industry expertise to provide actionable insights, strategic recommendations, and best practices for optimizing product utilization and overall property performance. Achieve net dollar retention goals through identifying upsell opportunities and implementing proactive churn reduction strategies in order to help Cloudbeds obtain net negative churn Maintain expert-level knowledge of the Cloudbeds platform, its latest updates, and the competitive landscape, effectively guiding customers through questions, requests, and product roadmaps to ensure alignment with their evolving needs. Collect, document, and champion client feedback, use cases, and emerging requirements, acting as the voice of the customer to inform and prioritize future product development and service improvements. Conduct structured, value-focused performance review meetings and health check sessions (e.g., quarterly business reviews - QBRs) to articulate performance, report on achieved outcomes, showcase progress, and collaboratively plan the next phase of strategic engagement. What Sets You Up for Success: Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization Ability to translate and synthesize customer details (needs, feedback, concerns, opportunities, etc.) internally to multiple departments (Sales, Support, Product, Marketing, Design). Proven ability to manage multiple projects at a time while paying strict attention to detail Excellent listening, negotiation, and presentation skills Self-motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability and maturity Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $60-70K. What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out! Best All-In-One Hotel Management System | HotelTechAwards (2025) Overall 10 Best Places to Work | HotelTechAwards (2025) Most Loved Workplace® Certified (2024) Top 10 People’s Choice(2024) Deloitte Technology Fast 500 (2024) Discover our Benefits: Remote First, Remote Always PTO in accordance with local labor requirements 2 corporate apartment accommodations for team member use for free (San Diego & São Paulo) Full Paid Parental Leave Home office stipend based on country of residency Professional development courses in Cloudbeds University Access provided to professional Therapy and Coaching Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at accomodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

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Responsibilities
As an Account Manager, you will actively manage a portfolio of customers valued between $1,000,000 and $2,000,000, focusing on building strong relationships. You will be responsible for achieving net dollar retention goals by identifying upsell opportunities and reducing churn rates.
Account Manager at Cloudbeds Germany
, England, United Kingdom - Full Time
Skills Needed
Client Value Realization, Strategic Partnering, Hospitality Industry Expertise, Upsell Opportunities, Churn Reduction Strategies, Cloudbeds Platform Knowledge, Client Feedback Collection, Performance Review Meetings, Communication Skills, Negotiation Skills, Presentation Skills, Self Motivation, Relationship Building, Attention To Detail, Results Driven, Integrity
Specialization
Candidates should demonstrate the ability to communicate effectively at all organizational levels and manage multiple projects with attention to detail. A natural ability to build relationships and a results-driven mindset are essential for success in this role.
Experience Required
Minimum 2 year(s)
Junior Product Strategy Specialist at Nexi Germany GmbH
Danmark, , Denmark - Full Time
Skills Needed
Analytical Skills, Powerpoint, Ecommerce, Payments, Fintech, Storytelling, International Environment, Excel, Landscape
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Field Engineer at Excis Ltd Germany
Bogota, Capital District, RAP (Especial) Central, Colombia - Full Time
Skills Needed
Advanced Troubleshooting, System Deployment, Security Management, User Support, Network Support, Documentation, Training, Empathy, Patience, Communication, Emotional Intelligence, Problem Solving, Analytical Thinking, Creativity, Resourcefulness
Specialization
Candidates should have a bachelor's degree in a related field and prior experience in desktop support or a similar role. Strong problem-solving skills and the ability to communicate effectively with users are essential.
Experience Required
Minimum 2 year(s)
Payments Credit Risk Analyst at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Payments Risk, Credit Analysis, Merchant Acquiring, Risk Frameworks, Excel, Sql, Bi Tools, Credit Risk, Merchant Underwriting, Communication, Attention To Detail, Fintech, Hospitality Payments, Chargeback Processes, Risk Modeling, Risk Certifications
Specialization
Candidates should have 3+ years of experience in payments risk or credit analysis, with strong skills in risk frameworks and proficiency in Excel and SQL. Clear communication and attention to detail are essential, along with a background in fintech or hospitality payments being a bonus.
Experience Required
Minimum 2 year(s)
Field Engineer L2 EG at Excis Ltd Germany
Cairo, Cairo, Egypt - Full Time
Skills Needed
Desktop Support, Windows, Apple, Networking, Customer Service, Communication, Organization, Multitasking, Documentation, Asset Management, Troubleshooting, Av Systems, Printer Support, Imac Tasks, Inventory Control, Reporting Tools
Specialization
Candidates should have 3-5 years of IT support experience with Windows 10, macOS, and strong networking basics. Excellent customer service and communication skills are essential, along with the ability to lift 50 lbs and a valid driver's license.
Experience Required
Minimum 2 year(s)
Analytics Engineer at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Analytics Engineering, Data Engineering, Data Analytics, Sql, Python, Data Warehousing, Etl, Data Pipelines, Data Quality, Business Intelligence, Collaboration, Data Models, Documentation, Metrics Standardization, Matillion, Bi Tools
Specialization
Candidates should have 3-5 years of experience in analytics engineering or related roles, with strong SQL skills and familiarity with Python. Experience with modern data warehouses and orchestration tools is also required.
Experience Required
Minimum 2 year(s)
Kundenberater (w/m/d) in Göttingen, Kassel, Duderstedt at MExT Germany GmbH
Braunschweig, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
FC Case Management - EDD Analyst (Maternity cover) at Nexi Germany GmbH
Danmark, , Denmark - Full Time
Skills Needed
Analytical Skills, It, English, Writing
Qualification
Graduate
Regional Sales Manager OEM - Deutschland at Xpel Germany GmbH
7VADE, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Field Sales Manager - Memmingen (m/f/d) at Nexi Germany GmbH
Deutschland, , Germany - Full Time
Skills Needed
It
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Senior Site Reliability Engineer at Cloudbeds Germany
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Aws, Kubernetes, Docker, Helm, Monitoring, Logging, Alerting, Gitops, Argocd, Web Infrastructure, Database Administration, Ci/Cd, Api Management, Infrastructure As Code, Terraform, Incident Response
Specialization
Candidates should have 5+ years of experience as a Site Reliability Engineer or Systems Engineer with extensive AWS cloud infrastructure experience. Additionally, 3+ years of production experience with Kubernetes, Docker, and Helm charts at scale is required.
Experience Required
Minimum 5 year(s)
Accounting Associate at Nexi Germany GmbH
Deutschland, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Coach (temporary) at Nexi Germany GmbH
Suomi, , Finland - Full Time
Skills Needed
Coaching, Facilitation, Teamwork, Workshops, Teams
Qualification
Graduate
Accounting Specialist DACH at Nexi Germany GmbH
Deutschland, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Regional Sales Manager at Cloudbeds Germany
, England, United Kingdom - Full Time
Skills Needed
Sales Management, Coaching, Remote Team Leadership, Hospitality Management Software, Communication Skills, Presentation Skills, Sales Tactics Optimization, Customer Renewal Rates, Outbound Prospecting, Salesforce Crm, Groove, Zendesk, Productivity Tools, Hospitality Experience
Specialization
Experience in leading sales teams with an emphasis on coaching and development is essential. A successful track record in selling hospitality management software and exceptional communication skills are also required.
Experience Required
Minimum 5 year(s)
Engineering Specialist (Media Equipment Engineering) at Seagate Technology
Singapore, , Singapore - Full Time
Skills Needed
Electronics, Electrical Equipment, Data Analysis
Specialization
Electrical, Engineering
Qualification
Diploma
Engineering Specialist (Media Equipment Engineering) at Seagate Technology
Singapore, , Singapore - Full Time
Skills Needed
Data Analysis, Electrical Equipment, Electronics
Specialization
Electrical, Engineering
Qualification
Diploma
Engineering Project Manager, UK field Engineering Team at Amazon UK Services Ltd
London, England, United Kingdom - Full Time
Skills Needed
Ms Project, Amazon, Autocad, Six Sigma, Vendors, Leadership, Contractors, Multiple Disciplines, Mhe, Equipment Design, Lean Manufacturing
Qualification
BSc
Manager, Software Engineering (Processing Engineering) at Affirm
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Engineering Specialist (Media Equipment Engineering) at Seagate Technology
Singapore, , Singapore - Full Time
Skills Needed
Electronics, Data Analysis, Electrical Equipment
Specialization
Electrical, Engineering
Qualification
Diploma