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Contact Centre Operations Excellence Lead (HR & Finance) at Aecom USA
Bucharest, , Romania - Full Time
Skills Needed
Lean Six Sigma, Case Management, Servicenow, Ai Implementation, Continuous Improvement, Digital Transformation, Stakeholder Management, Knowledge Management, Performance Analytics, Project Management, Process Optimization, Genai, Service Level Agreements, Demand Management, Workforce Productivity, Executive Presentation
Specialization
Requires a Bachelor's degree and a mandatory Lean Six Sigma Green Belt certification with 8-10 years of total experience. Must have proven expertise in HR/Finance Contact Center operations and leading AI/automation projects in a GBS environment.
Experience Required
Minimum 5 year(s)
Payroll Accountant - Payroll Finance (Ahmedabad, India) at Qatar Airways
Ahmedabad, gujarat, India - Full Time
Skills Needed
Payroll Processing, Payroll Accounting, Oracle Erp, Oracle Hrms, General Ledger Reconciliation, Statutory Payments, Taxation, Pension Accounting, Cost Allocation, Data Validation, Stakeholder Management, Microsoft Office, Excel, Compliance, Audit Support
Specialization
Candidates must hold a graduate degree in Commerce, Accounting, or Finance with 2 to 3 years of relevant payroll experience. Proficiency in Oracle HRMS or similar payroll systems and strong knowledge of payroll accounting and statutory compliance are required.
Experience Required
Minimum 2 year(s)
Budget Financial Analyst IV – Finance Contracting SME 4 at Cherokee Federal
Huntsville, Alabama, United States - Full Time
Skills Needed
Financial Management, Budget Analysis, Gfebs, Reconciliation, Appropriated Funds, Rdt&E, Oma, Procurement, Foreign Military Sales, Unliquidated Obligations, Unmatched Transactions, Financial Reporting, Audit Readiness, Data Integrity, Contracting Support
Specialization
Candidates must possess a bachelor's degree in a relevant field and at least 15 years of experience in federal financial management. An active TS/SCI clearance and U.S. citizenship or legal permanent residency are required for this position.
Experience Required
Minimum 10 year(s)
VN-CAI-2026-14 - Finance Assistant Cash Collection (MHAC) at IOM
Cairo, Cairo, Egypt - Full Time
Skills Needed
Cash Management, Financial Reporting, Accounting, Budgeting, Invoice Verification, Data Analysis, Microsoft Excel, Microsoft Word, Treasury Management, Administrative Support, Financial Compliance, Record Keeping
Specialization
Candidates must hold a degree in Accounting, Finance, or Administration with one year of experience, or a secondary school education with three years of relevant experience. Proficiency in Arabic and English, along with strong skills in office software and data analysis, is required.
Contact Centre Operations Excellence Lead (HR & Finance) at Aecom USA
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Lean Six Sigma, Case Management, Ai Implementation, Servicenow, Continuous Improvement, Digital Transformation, Stakeholder Management, Knowledge Management, Performance Analytics, Project Management, Process Optimization, Genai, Service Delivery, Demand Management, Workforce Productivity, Governance
Specialization
Requires a Bachelor's degree and a mandatory Lean Six Sigma Green Belt, with 8-10 years of experience in GBS or shared services. Must have proven expertise in HR/Finance contact center operations and leading AI/automation projects.
Experience Required
Minimum 10 year(s)
Contact Centre Operations Excellence Lead (HR & Finance) at Aecom USA
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Contact Center Operations, Lean Six Sigma, Service Delivery, Automation, Ai Implementation, Genai, Stakeholder Management, Demand Management, Knowledge Management, Servicenow, Data Analysis, Process Maturity Assessment, Case Resolution, Sla Performance Management, Gbs Environment, Continuous Improvement
Specialization
Requires over 5 years of experience in Contact Center operations within GBS or shared services and a Lean Six Sigma Green Belt certification. Must have a proven track record of delivering performance improvements and implementing automation or AI in a service delivery environment.
Experience Required
Minimum 5 year(s)
Contact Centre Operations Excellence Lead (HR & Finance) at Aecom USA
Bengaluru, karnataka, India - Full Time
Skills Needed
Lean Six Sigma, Case Management, Ai Implementation, Digital Transformation, Servicenow, Continuous Improvement, Stakeholder Management, Data Analysis, Knowledge Management, Workforce Productivity, Process Optimization, Project Management, Genai, Service Level Agreements, Customer Experience, Operational Excellence
Specialization
Requires a Bachelor's degree and a mandatory Lean Six Sigma Green Belt, with 8-10 years of experience in GBS or shared services. Must have proven expertise in HR/Finance contact center operations and leading AI/automation projects.
Experience Required
Minimum 10 year(s)
Contact Centre Operations Excellence Lead (HR & Finance) at Aecom USA
Bengaluru, karnataka, India - Full Time
Skills Needed
Contact Center Operations, Lean Six Sigma, Service Delivery, Sla Management, Automation, Genai, Knowledge Management, Demand Management, Servicenow, Stakeholder Management, Process Maturity Assessment, Data Analysis
Specialization
Requires over 5 years of experience in Contact Center operations within GBS or shared services and a Lean Six Sigma Green Belt certification. Candidates must have experience with case-based platforms like ServiceNow and a proven track record of implementing AI or automation.
Experience Required
Minimum 5 year(s)
Budget Financial Analyst II - Finance Contracting SME 2 at Cherokee Federal
Huntsville, Alabama, United States - Full Time
Skills Needed
Financial Management, Budgeting, Accounting, Gfebs, Reconciliation, Appropriated Funds, Rdt&E, Oma, Procurement, Foreign Military Sales, Financial Analysis, Audit Readiness, Data Analysis, Problem Solving, Communication
Specialization
Candidates must possess a bachelor's degree in Finance, Accounting, Business, or a related field and have at least 5 years of experience in federal financial management. An active TS/SCI clearance is required to start, along with U.S. citizenship or legal permanent residency.
Experience Required
Minimum 5 year(s)
Ingénieur d'affaires en Financements et Subventions H/F at EPSA
Lyon, Auvergne-Rhone-Alpes, France - Full Time
Skills Needed
Business Development, B2b Sales, Client Relationship Management, Financial Consulting, Strategic Prospecting, Negotiation, Audit Coordination, Crm Management, Value Creation, Sales Cycle Management
Specialization
Candidates must hold a Master's degree (Bac+5) and possess significant experience in B2B commercial development. Strong results-oriented culture, excellent interpersonal skills, and the ability to engage with high-level decision-makers are essential.
Experience Required
Minimum 2 year(s)
Davao Finance - Customer Experience Advisors - June 2026 at VXI Global Solutions
Davao City, Davao Region, Philippines - Full Time
Skills Needed
Customer Service, English Proficiency, Empathy, Patience, Critical Thinking, Problem Solving, Multitasking, Kpi Management, Active Listening, Professional Etiquette, De Escalation, Crm Documentation
Specialization
Requires at least 6 months of customer service experience with strong English fluency and computer multitasking skills. Prior experience in call centers or the healthcare/insurance industry is highly preferred.
Consultant Finance & Change – Expert Transfer Pricing H/F at NEXTON
Paris, Ile-de-France, France - Full Time
Skills Needed
Transfer Pricing, Cost Recharging, Fee Sharing, Project Management, Financial Simulation, Change Management, Corporate Finance, Governance Structuring, Data Analysis, English Fluency, Stakeholder Management, International Coordination
Specialization
Requires a Master's degree and at least 10 years of experience in corporate finance and project management with proven expertise in transfer pricing. Candidates must possess strong analytical skills, fluency in English, and the ability to manage high-level stakeholders in a multi-entity international context.
Experience Required
Minimum 10 year(s)
IN_RBIN_Assistant / Deputy Manager - Finance & Treasury at Bosch Group
Bengaluru, karnataka, India - Full Time
Skills Needed
Liquidity Management, Cash Flow Forecasting, Working Capital Enhancement, Digital Transformation, Treasury Operations, Stakeholder Liaising, Treasury Data Management, Cash Management
Specialization
Requires a Chartered Accountant or MBA in Finance from a reputed institute. Candidates must have 3 to 5 years of experience in treasury functions within a large organization or MNC.
Experience Required
Minimum 2 year(s)
PC GA Performance Management & PC Thailand Finance Lead at Unilever
Ho Chi Minh City, , Vietnam - Full Time
Skills Needed
Financial Performance Management, Strategic Planning, P&L Management, Business Partnering, S&Op Review, Financial Forecasting, Budget Management, Stakeholder Management, Scenario Modelling, Integrated Business Planning, Capability Building, Process Excellence, Data Analysis, Cross Functional Leadership, Financial Governance, Cost Management
Specialization
Requires extensive experience in finance business partnering and performance management within complex commercial environments. Candidates must demonstrate a track record of managing multi-market P&Ls and strong influencing skills across organizational levels.
Experience Required
Minimum 10 year(s)
Finance Transformation & Operational Excellence Consultant at Manulife
Quezon City, Metro Manila, Philippines - Full Time
Skills Needed
Finance Transformation, Operational Excellence, Lean Six Sigma, Business Process Management, Data Analysis, Stakeholder Management, Change Management, Project Management, Process Automation, Financial Reporting, Bpmn, Ai Implementation
Specialization
Requires at least 5 years of combined experience in Finance Operations, Project Management, or Consulting, with 3 years specifically in Transformation or Change Management. Certification in Lean or Six Sigma Greenbelt and proficiency in tools like Power BI, Alteryx, and Power Automate are highly desired.
Experience Required
Minimum 5 year(s)
Davao Finance - Customer Experience Advisors - May 2026 at VXI Global Solutions
Davao City, Davao Region, Philippines - Full Time
Skills Needed
Customer Service, Active Listening, Empathy, Problem Solving, Communication, Computer Literacy, Multitasking, De Escalation, Crm Software, Professional Etiquette, Data Entry, Time Management
Specialization
Candidates must have at least 6 months of customer service experience, preferably in a call center or healthcare environment. Strong English proficiency, empathy, and the ability to navigate multiple computer systems are essential for success in this role.
Business Analyst (Finance & SAP) - Contract - Columbia, SC at SUNSHINE ENTERPRISE USA LLC
Irmo, South Carolina, United States - Full Time
Skills Needed
Business Analysis, Sap S/4hana, Financial Operations, Requirements Gathering, Business Process Analysis, User Acceptance Testing (Uat), Financial Reconciliation, Workflow Documentation, Stakeholder Management, Change Management, Functional Specifications, Process Improvement
Specialization
Requires over 6 years of experience, including at least 3 years in SAP/S/4HANA and 3 years within state government. A Bachelor's degree in Finance, Business, or a related field is required, along with residency in South Carolina or North Carolina.
Experience Required
Minimum 5 year(s)
Gurley Leep Hyundai Dealership Finance/Business Manager at GURLEY LEEP AUTOMOTIVE GROUP
Mishawaka, Indiana, United States - Full Time
Skills Needed
Finance Management, Closing Skills, Customer Service, Compliance, Deal Structuring, Lender Relationship Management, Sales, Warranty Sales
Specialization
Candidates must have a minimum of 2 years of automotive finance experience and a valid driver's license with an acceptable motor vehicle record. Excellent communication skills and the ability to meet sales goals and customer satisfaction standards are required.
Experience Required
Minimum 2 year(s)
Area Director of Finance| HYBRID based in Los Angeles, CA at Hotel Equities
Alpharetta, Georgia, United States - Full Time
Skills Needed
Financial Management, Team Leadership, Financial Reporting, Internal Controls, Budgeting, Forecasting, Audit Compliance, Cash Flow Analysis, Balance Sheet Review, Accounting Close Processes, Strategic Financial Guidance, Financial Analysis
Specialization
Requires a bachelor's degree in Accounting or Finance, with a master's degree preferred. Candidates should have expertise in hotel accounting, financial reporting, and managing accounting close processes.
Experience Required
Minimum 10 year(s)
Courtier en financement immobilier (H/F) LA ROCHE SUR YON at Credissimmo
La Roche-sur-Yon, Pays de la Loire, France - Full Time
Skills Needed
Mortgage Brokerage, Financial Negotiation, Business Development, Client Relationship Management, Financial Analysis, Portfolio Management, Sales Prospecting, Credit Analysis
Specialization
Candidates should have a commercial mindset with experience in mortgage brokerage, banking, insurance, or real estate. A dynamic personality with strong listening, analysis, and challenge-driven skills is required.
Experience Required
Minimum 2 year(s)
Contact Centre Operations Excellence Lead (HR & Finance) at Aecom USA
Bucharest, , Romania -
Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Lean Six Sigma, Case Management, ServiceNow, AI Implementation, Continuous Improvement, Digital Transformation, Stakeholder Management, Knowledge Management, Performance Analytics, Project Management, Process Optimization, GenAI, Service Level Agreements, Demand Management, Workforce Productivity, Executive Presentation

Industry

Civil Engineering

Description
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Role description: The HR & Finance Contact Centre Operations Excellence Lead is accountable for driving operational excellence, continuous improvement, automation, and digital innovation across global HR and Finance Contact Centre operations, including employee and internal customer support services. This role partners closely with Global Process Owners (GPOs), HR and Finance Contact Centre leaders, Service Delivery teams, and Digital / Automation teams to deliver measurable improvements in efficiency, quality, experience, and cost, leveraging Lean Six Sigma, AI-enabled solutions, and digital service management practices. The role requires strong experience in case-based service delivery environments, with specialist expertise in Contact Centre (example : Service Now) operations and transformation across HR and Finance domains, including AI use cases, digital workforce enablement, and self-service strategies. Responsibilities, 1. HR & Finance Contact Centre Excellence (Core Focus Area) - (Service Now,…) Act as the Operations Excellence Lead for HR and Finance Contact Center operations, covering: Case management (Tier 0–3) Knowledge management and service content HR and Finance service catalogs SLAs, FCR, AHT, backlog, deflection, CSAT, and experience metrics Drive standardization and optimization of end‑to‑end employee and internal customer support journeys across HR and Finance. Partner with HR and Finance Contact Center leadership to improve: Case resolution speed, accuracy, and quality Employee and internal customer experience Demand management, self-service, and deflection strategies Apply Lean and data-driven insights to reduce volumes, rework, handoffs, and failure demand across both towers. 2. Operational Excellence & Continuous Improvement, Own and drive the Continuous Improvement (CI), Digital, and Innovation agenda for the H2R tower. Embed Lean Six Sigma methodologies across H2R processes to eliminate waste, improve cycle times, quality, and customer experience. Lead Lean, Green Belt, and CI capability building, including coaching, certification governance, and mentoring. Conduct and govern the annual process maturity assessment, define improvement roadmaps, and ensure benefits realization. 3. Automation, Digital & AI Enablement, Own the HR & Finance Contact Center automation and digital roadmap, with focus on use cases such as: GenAI and AI-powered virtual agents Case triage, routing, and summarization Knowledge article creation and optimization Agent assist and next-best-action tools Workforce productivity, forecasting, and performance analytics Collaborate with Business Analysts, Automation, Digital, IT, and Finance Transformation teams to design and deliver scalable AI-enabled solutions. Ensure digital initiatives deliver measurable business outcomes across HR and Finance (efficiency, quality, experience, compliance). Stay current on HR and Finance service technology trends, including GenAI applications for internal support services. 4. Governance & Stakeholder Management, Lead the Ops Excellence Ambassador network across HR and Finance Service Delivery teams. Establish strong governance, prioritization, and tracking mechanisms for improvement initiatives: Just‑do‑it ideas Lean projects Green Belt / Black Belt projects Serve as a single point of contact for HR & Finance Contact Center Ops Excellence, ensuring alignment across regions and stakeholders. Partner with HR and Finance GPOs, PMO, Service Management, and Center Leadership to align initiatives with Enterprise GBS priorities. 5. Outcome Delivery, Ensure consistent delivery of measurable improvements in: Productivity and cost Quality and compliance Employee and stakeholder satisfaction Improve transparency and performance management through robust metrics, reporting, and cadence reviews. Support global consistency while enabling local flexibility where required. Qualifications Qualifications: Education & Certifications Bachelor’s degree in Business, Operations, Engineering, HR, or related field. Lean Six Sigma Green Belt (mandatory). Black Belt certification preferred. Project Management certification is an advantage. Required Work experience, 8–10 years of total experience, preferably within GBS, BPO, or shared services environments. 4–5+ years in Operational Excellence / Continuous Improvement, ideally in an LSS Black Belt role. Proven experience in HR and/or Finance Contact Center operations, including: Case management–based service delivery Service performance metrics and SLAs Employee or internal customer experience improvement Hands-on experience leading automation and AI projects within HR or Finance service environments. Experience operating in global, matrixed shared services or GBS environments. Key Skills & Expertise Deep expertise in Lean Six Sigma tools and frameworks. Strong understanding of case-based service delivery models across HR and Finance. Demonstrated success in AI-enabled service transformation initiatives. Ability to translate operational insights into scalable, cross‑tower improvements. Excellent communication, facilitation, and executive presentation skills. Ability to lead without authority and inspire cross-functional teams. Additional Information Personal & Leadership Attributes Embodies AECOM values: Deliver, Dream, Anticipate, Inspire, Collaborate, and Safety. Highly self-driven and results-oriented. Comfortable operating strategically and hands-on. Able to manage complexity and ambiguity in fast-evolving digital environments. At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, and service recognition awards. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. State/Province: Philippines Business Group: DCS Legal Entity: AECOM Global Business Services Europe S.R.L. Business Line: Geography OH Work Location Model: Hybrid Operating Group: Group Support Primary Location: PH - Taguig City, Bonifacio Stopover

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Responsibilities
Drive operational excellence, automation, and digital innovation across global HR and Finance Contact Centre operations. Partner with leadership to optimize service delivery, reduce waste using Lean Six Sigma, and implement AI-enabled solutions.
Contact Centre Operations Excellence Lead (HR & Finance) at Aecom USA
Bucharest, , Romania - Full Time
Skills Needed
Lean Six Sigma, Case Management, Servicenow, Ai Implementation, Continuous Improvement, Digital Transformation, Stakeholder Management, Knowledge Management, Performance Analytics, Project Management, Process Optimization, Genai, Service Level Agreements, Demand Management, Workforce Productivity, Executive Presentation
Specialization
Requires a Bachelor's degree and a mandatory Lean Six Sigma Green Belt certification with 8-10 years of total experience. Must have proven expertise in HR/Finance Contact Center operations and leading AI/automation projects in a GBS environment.
Experience Required
Minimum 5 year(s)
Payroll Accountant - Payroll Finance (Ahmedabad, India) at Qatar Airways
Ahmedabad, gujarat, India - Full Time
Skills Needed
Payroll Processing, Payroll Accounting, Oracle Erp, Oracle Hrms, General Ledger Reconciliation, Statutory Payments, Taxation, Pension Accounting, Cost Allocation, Data Validation, Stakeholder Management, Microsoft Office, Excel, Compliance, Audit Support
Specialization
Candidates must hold a graduate degree in Commerce, Accounting, or Finance with 2 to 3 years of relevant payroll experience. Proficiency in Oracle HRMS or similar payroll systems and strong knowledge of payroll accounting and statutory compliance are required.
Experience Required
Minimum 2 year(s)
Budget Financial Analyst IV – Finance Contracting SME 4 at Cherokee Federal
Huntsville, Alabama, United States - Full Time
Skills Needed
Financial Management, Budget Analysis, Gfebs, Reconciliation, Appropriated Funds, Rdt&E, Oma, Procurement, Foreign Military Sales, Unliquidated Obligations, Unmatched Transactions, Financial Reporting, Audit Readiness, Data Integrity, Contracting Support
Specialization
Candidates must possess a bachelor's degree in a relevant field and at least 15 years of experience in federal financial management. An active TS/SCI clearance and U.S. citizenship or legal permanent residency are required for this position.
Experience Required
Minimum 10 year(s)
VN-CAI-2026-14 - Finance Assistant Cash Collection (MHAC) at IOM
Cairo, Cairo, Egypt - Full Time
Skills Needed
Cash Management, Financial Reporting, Accounting, Budgeting, Invoice Verification, Data Analysis, Microsoft Excel, Microsoft Word, Treasury Management, Administrative Support, Financial Compliance, Record Keeping
Specialization
Candidates must hold a degree in Accounting, Finance, or Administration with one year of experience, or a secondary school education with three years of relevant experience. Proficiency in Arabic and English, along with strong skills in office software and data analysis, is required.
Contact Centre Operations Excellence Lead (HR & Finance) at Aecom USA
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Lean Six Sigma, Case Management, Ai Implementation, Servicenow, Continuous Improvement, Digital Transformation, Stakeholder Management, Knowledge Management, Performance Analytics, Project Management, Process Optimization, Genai, Service Delivery, Demand Management, Workforce Productivity, Governance
Specialization
Requires a Bachelor's degree and a mandatory Lean Six Sigma Green Belt, with 8-10 years of experience in GBS or shared services. Must have proven expertise in HR/Finance contact center operations and leading AI/automation projects.
Experience Required
Minimum 10 year(s)
Contact Centre Operations Excellence Lead (HR & Finance) at Aecom USA
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Contact Center Operations, Lean Six Sigma, Service Delivery, Automation, Ai Implementation, Genai, Stakeholder Management, Demand Management, Knowledge Management, Servicenow, Data Analysis, Process Maturity Assessment, Case Resolution, Sla Performance Management, Gbs Environment, Continuous Improvement
Specialization
Requires over 5 years of experience in Contact Center operations within GBS or shared services and a Lean Six Sigma Green Belt certification. Must have a proven track record of delivering performance improvements and implementing automation or AI in a service delivery environment.
Experience Required
Minimum 5 year(s)
Contact Centre Operations Excellence Lead (HR & Finance) at Aecom USA
Bengaluru, karnataka, India - Full Time
Skills Needed
Lean Six Sigma, Case Management, Ai Implementation, Digital Transformation, Servicenow, Continuous Improvement, Stakeholder Management, Data Analysis, Knowledge Management, Workforce Productivity, Process Optimization, Project Management, Genai, Service Level Agreements, Customer Experience, Operational Excellence
Specialization
Requires a Bachelor's degree and a mandatory Lean Six Sigma Green Belt, with 8-10 years of experience in GBS or shared services. Must have proven expertise in HR/Finance contact center operations and leading AI/automation projects.
Experience Required
Minimum 10 year(s)
Contact Centre Operations Excellence Lead (HR & Finance) at Aecom USA
Bengaluru, karnataka, India - Full Time
Skills Needed
Contact Center Operations, Lean Six Sigma, Service Delivery, Sla Management, Automation, Genai, Knowledge Management, Demand Management, Servicenow, Stakeholder Management, Process Maturity Assessment, Data Analysis
Specialization
Requires over 5 years of experience in Contact Center operations within GBS or shared services and a Lean Six Sigma Green Belt certification. Candidates must have experience with case-based platforms like ServiceNow and a proven track record of implementing AI or automation.
Experience Required
Minimum 5 year(s)
Budget Financial Analyst II - Finance Contracting SME 2 at Cherokee Federal
Huntsville, Alabama, United States - Full Time
Skills Needed
Financial Management, Budgeting, Accounting, Gfebs, Reconciliation, Appropriated Funds, Rdt&E, Oma, Procurement, Foreign Military Sales, Financial Analysis, Audit Readiness, Data Analysis, Problem Solving, Communication
Specialization
Candidates must possess a bachelor's degree in Finance, Accounting, Business, or a related field and have at least 5 years of experience in federal financial management. An active TS/SCI clearance is required to start, along with U.S. citizenship or legal permanent residency.
Experience Required
Minimum 5 year(s)
Ingénieur d'affaires en Financements et Subventions H/F at EPSA
Lyon, Auvergne-Rhone-Alpes, France - Full Time
Skills Needed
Business Development, B2b Sales, Client Relationship Management, Financial Consulting, Strategic Prospecting, Negotiation, Audit Coordination, Crm Management, Value Creation, Sales Cycle Management
Specialization
Candidates must hold a Master's degree (Bac+5) and possess significant experience in B2B commercial development. Strong results-oriented culture, excellent interpersonal skills, and the ability to engage with high-level decision-makers are essential.
Experience Required
Minimum 2 year(s)
Davao Finance - Customer Experience Advisors - June 2026 at VXI Global Solutions
Davao City, Davao Region, Philippines - Full Time
Skills Needed
Customer Service, English Proficiency, Empathy, Patience, Critical Thinking, Problem Solving, Multitasking, Kpi Management, Active Listening, Professional Etiquette, De Escalation, Crm Documentation
Specialization
Requires at least 6 months of customer service experience with strong English fluency and computer multitasking skills. Prior experience in call centers or the healthcare/insurance industry is highly preferred.
Consultant Finance & Change – Expert Transfer Pricing H/F at NEXTON
Paris, Ile-de-France, France - Full Time
Skills Needed
Transfer Pricing, Cost Recharging, Fee Sharing, Project Management, Financial Simulation, Change Management, Corporate Finance, Governance Structuring, Data Analysis, English Fluency, Stakeholder Management, International Coordination
Specialization
Requires a Master's degree and at least 10 years of experience in corporate finance and project management with proven expertise in transfer pricing. Candidates must possess strong analytical skills, fluency in English, and the ability to manage high-level stakeholders in a multi-entity international context.
Experience Required
Minimum 10 year(s)
IN_RBIN_Assistant / Deputy Manager - Finance & Treasury at Bosch Group
Bengaluru, karnataka, India - Full Time
Skills Needed
Liquidity Management, Cash Flow Forecasting, Working Capital Enhancement, Digital Transformation, Treasury Operations, Stakeholder Liaising, Treasury Data Management, Cash Management
Specialization
Requires a Chartered Accountant or MBA in Finance from a reputed institute. Candidates must have 3 to 5 years of experience in treasury functions within a large organization or MNC.
Experience Required
Minimum 2 year(s)
PC GA Performance Management & PC Thailand Finance Lead at Unilever
Ho Chi Minh City, , Vietnam - Full Time
Skills Needed
Financial Performance Management, Strategic Planning, P&L Management, Business Partnering, S&Op Review, Financial Forecasting, Budget Management, Stakeholder Management, Scenario Modelling, Integrated Business Planning, Capability Building, Process Excellence, Data Analysis, Cross Functional Leadership, Financial Governance, Cost Management
Specialization
Requires extensive experience in finance business partnering and performance management within complex commercial environments. Candidates must demonstrate a track record of managing multi-market P&Ls and strong influencing skills across organizational levels.
Experience Required
Minimum 10 year(s)
Finance Transformation & Operational Excellence Consultant at Manulife
Quezon City, Metro Manila, Philippines - Full Time
Skills Needed
Finance Transformation, Operational Excellence, Lean Six Sigma, Business Process Management, Data Analysis, Stakeholder Management, Change Management, Project Management, Process Automation, Financial Reporting, Bpmn, Ai Implementation
Specialization
Requires at least 5 years of combined experience in Finance Operations, Project Management, or Consulting, with 3 years specifically in Transformation or Change Management. Certification in Lean or Six Sigma Greenbelt and proficiency in tools like Power BI, Alteryx, and Power Automate are highly desired.
Experience Required
Minimum 5 year(s)
Davao Finance - Customer Experience Advisors - May 2026 at VXI Global Solutions
Davao City, Davao Region, Philippines - Full Time
Skills Needed
Customer Service, Active Listening, Empathy, Problem Solving, Communication, Computer Literacy, Multitasking, De Escalation, Crm Software, Professional Etiquette, Data Entry, Time Management
Specialization
Candidates must have at least 6 months of customer service experience, preferably in a call center or healthcare environment. Strong English proficiency, empathy, and the ability to navigate multiple computer systems are essential for success in this role.
Business Analyst (Finance & SAP) - Contract - Columbia, SC at SUNSHINE ENTERPRISE USA LLC
Irmo, South Carolina, United States - Full Time
Skills Needed
Business Analysis, Sap S/4hana, Financial Operations, Requirements Gathering, Business Process Analysis, User Acceptance Testing (Uat), Financial Reconciliation, Workflow Documentation, Stakeholder Management, Change Management, Functional Specifications, Process Improvement
Specialization
Requires over 6 years of experience, including at least 3 years in SAP/S/4HANA and 3 years within state government. A Bachelor's degree in Finance, Business, or a related field is required, along with residency in South Carolina or North Carolina.
Experience Required
Minimum 5 year(s)
Gurley Leep Hyundai Dealership Finance/Business Manager at GURLEY LEEP AUTOMOTIVE GROUP
Mishawaka, Indiana, United States - Full Time
Skills Needed
Finance Management, Closing Skills, Customer Service, Compliance, Deal Structuring, Lender Relationship Management, Sales, Warranty Sales
Specialization
Candidates must have a minimum of 2 years of automotive finance experience and a valid driver's license with an acceptable motor vehicle record. Excellent communication skills and the ability to meet sales goals and customer satisfaction standards are required.
Experience Required
Minimum 2 year(s)
Area Director of Finance| HYBRID based in Los Angeles, CA at Hotel Equities
Alpharetta, Georgia, United States - Full Time
Skills Needed
Financial Management, Team Leadership, Financial Reporting, Internal Controls, Budgeting, Forecasting, Audit Compliance, Cash Flow Analysis, Balance Sheet Review, Accounting Close Processes, Strategic Financial Guidance, Financial Analysis
Specialization
Requires a bachelor's degree in Accounting or Finance, with a master's degree preferred. Candidates should have expertise in hotel accounting, financial reporting, and managing accounting close processes.
Experience Required
Minimum 10 year(s)
Courtier en financement immobilier (H/F) LA ROCHE SUR YON at Credissimmo
La Roche-sur-Yon, Pays de la Loire, France - Full Time
Skills Needed
Mortgage Brokerage, Financial Negotiation, Business Development, Client Relationship Management, Financial Analysis, Portfolio Management, Sales Prospecting, Credit Analysis
Specialization
Candidates should have a commercial mindset with experience in mortgage brokerage, banking, insurance, or real estate. A dynamic personality with strong listening, analysis, and challenge-driven skills is required.
Experience Required
Minimum 2 year(s)