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Guest Relations Manager at Accor
Baie-Sainte-Anne, New Brunswick, Canada - Full Time
Skills Needed
Guest Relations, Leadership, Communication, Organizational Planning, Problem Solving, Team Management, Customer Service, Concierge Services, Butler Services, Event Coordination, Budget Management, Training And Development, Multilingual Communication, Front Office Operations, Innovative Guest Programs, Cultural Awareness
Specialization
Candidates must have a minimum of 5 years of relevant experience, including at least 3 years in a management role at an ultra-luxury resort. A degree in Tourism & Hotel Management is required, along with fluency in three languages including English.
Experience Required
Minimum 5 year(s)
Line Cook - Rabbit Hole at Oliver & Bonacini
Toronto, Ontario, Canada - Full Time
Skills Needed
Cooking Experience, Food Preparation, Recipe Following, Portion Control, Presentation Skills, Food Inventory, Sanitation, Food Safety, Hygiene Guidelines, Knife Handling Skills, Teamwork, Pressure Management, Standing Ability, Food Safe Certification, First Aid Certification
Specialization
Candidates should have 1-2 years of cooking experience in a fast-paced environment and a basic understanding of professional cooking. Food Safe and First Aid certifications are required.
Hairstylist at Accor
Banff, Alberta, Canada - Full Time
Skills Needed
Hairstyling, Updos, Hair Cuts, Color Services, Product Recommendations, Inventory Management, Training, Professionalism, Makeup Training
Specialization
Candidates must have a minimum of 2 years of hairstyling experience and hold a related certification or license. Makeup training is considered an asset.
Experience Required
Minimum 2 year(s)
Back of House - Supervisor at Northland Properties
Calgary, Alberta, Canada - Full Time
Skills Needed
Culinary Experience, Leadership Skills, Team Development, Budget Management, Positive Attitude, Inclusivity, Motivation, Continuous Improvement, Culinary Production, Quality Control, Communication, Collaboration, Problem Solving, Time Management, Customer Service, Creativity
Specialization
Candidates should have previous culinary experience in a full-service restaurant and a desire to motivate their team. Previous culinary leadership experience is considered an asset.
Experience Required
Minimum 2 year(s)
Grounds and Equipment Manager at Accor
Lake Louise, Alberta, Canada - Full Time
Skills Needed
Landscape Design, Alpine Horticulture, Heavy Equipment Operation, Budget Management, Colleague Development, Safety Compliance, Vehicle Maintenance, Project Coordination, Winter Operations, Environmental Policies, Performance Management, Resource Planning, Ice Rink Construction, Cold Weather Preparedness, Equipment Training, Maintenance Coordination
Specialization
Candidates must have a minimum of five years of landscape experience and heavy equipment operation, along with previous supervisory experience. A valid Alberta Class 5 driver's license with a clean abstract is also required.
Experience Required
Minimum 5 year(s)
Banquet Captain (Full Time) at Accor
Edmonton, Alberta, Canada - Full Time
Skills Needed
Leadership Experience, Interpersonal Skills, Problem Solving Abilities, Labor Forecasting, Scheduling, Expense Forecasting, Microsoft Windows Applications, Teamwork, Guest Focus, Service Standards, Event Management, Communication Skills, Bartending, Room Set Up, Room Break Down
Specialization
Candidates should have previous leadership experience in event operations and the ability to work under pressure in a fast-paced environment. Strong interpersonal skills and computer knowledge are essential, along with a focus on guest needs.
Experience Required
Minimum 2 year(s)
Accounts Payable Specialist- Toronto at Oliver & Bonacini
Toronto, Ontario, Canada - Full Time
Skills Needed
Accounts Payable, Reconciliation, Vendor Management, Data Entry, Microsoft Office, Microsoft Excel, Customer Service, Communication Skills, Organizational Skills, Problem Solving, Attention To Detail, Time Management, Self Starter, Flexibility, Administrative Duties
Specialization
Candidates should have 1-3 years of experience in a similar administrative or restaurant operations capacity, along with a college diploma or bachelor's degree in Accounting, Finance, or Business Administration. Practical knowledge of Microsoft Office applications and advanced Excel functions is also required.
Fairmont Gold Attendant Full-time at Accor
Victoria, British Columbia, Canada - Full Time
Skills Needed
Food And Beverage Service, Attention To Detail, Interpersonal Skills, Communication Skills, Self Motivation, Organizational Skills, Adaptability, Flexibility, Tact, Diplomacy, Grooming, Presentation
Specialization
A minimum of one year of recent experience in a food and beverage position is required. Certifications in 'Serving It Right' and 'Food Safe' are necessary, along with excellent communication skills.
Bilingual Overnight Royal Service Agent (Part-Time) at Accor
Ottawa, Ontario, Canada - Full Time
Skills Needed
Bilingual, Guest Services, Telephone Etiquette, Point Of Sale Systems, Food And Beverage, Emergency Procedures, Team Player, Self Reliant, Computer Skills
Specialization
Candidates must be fluent in both official languages and have previous related experience, preferably with Point of Sale systems. A Smart Serve certificate and strong guest service skills are also required.
Weekend Night Audit at Sonesta ES Suites Toronto, CAD
Markham, Ontario, Canada - Full Time
Skills Needed
Guest Service, Accounting, Mathematics, Problem Solving, Communication, Microsoft Office, Opera Systems, Cash Handling, Teamwork, Organizational Skills, Security, Reservation Management, Food Service, Laundry Management, Health Compliance, Alcohol Service
Specialization
A high school diploma is required, with one year of hotel experience preferred. Candidates should possess strong communication skills, basic math abilities, and be able to work flexible hours including weekends and holidays.
Bartender - LOCAL Public Eatery, Kitsilano at LOCAL Public Eatery
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Bartending, Teamwork, Customer Service, Communication, Agility, Curiosity, Humility, Integrity, Resiliency
Specialization
Candidates should have at least 1 year of experience in a fast-paced restaurant and possess a Liquor Service certification. A passion for learning and the ability to connect with guests is essential.
Sous-Chef at Accor
Montreal, Quebec, Canada - Full Time
Skills Needed
Culinary Skills, Team Management, Food Safety, Menu Creation, Inventory Management, Communication, Creativity, Budgeting, Customer Service, Problem Solving, Eco Responsibility, Food Preparation, Training, Collaboration, Adaptability, Bilingual Communication
Specialization
Candidates should have professional training and experience in a culinary environment, particularly in fine dining. Strong leadership skills, creativity, and knowledge of dietary restrictions are essential.
Experience Required
Minimum 2 year(s)
Overnight Royal Service Agent (Part-Time) at Accor
Ottawa, Ontario, Canada - Full Time
Skills Needed
Guest Services, Telephone Etiquette, Food And Beverage Service, Point Of Sale Systems, Emergency Procedures, Team Player, Reliability, Bilingual Communication, Typing Skills, Training New Colleagues
Specialization
Candidates must be available for overnight shifts and fluent in both official languages. Previous experience in a related field and a Smart Serve certificate are preferred.
Dishwasher - Continental Inn & Suites, Edmonton, AB at Hotel Equities
Edmonton, Alberta, Canada - Full Time
Skills Needed
Guest Relations Skills, Communication, Teamwork, Time Management, Problem Solving, Attention To Detail, Cleaning, Sanitizing, Dishwashing, Equipment Maintenance, Stock Rotation, Safety Procedures, Customer Service, Flexibility, Professional Appearance, Positive Attitude
Specialization
A high school diploma or equivalent is required, along with experience with hospitality standards from major hotel brands. The role requires physical stamina and the ability to work in varying temperatures.
Bar Manager - Aera at Oliver & Bonacini
Toronto, Ontario, Canada - Full Time
Skills Needed
Bar Management, Cocktail Culture, Team Leadership, Operational Excellence, Beverage Knowledge, Conflict Resolution, Problem Solving, Communication Skills, Organization, Microsoft Office, Business Acumen, Guest Experience, Training, Cost Management, Budgeting, Supplier Relationships
Specialization
Candidates must have a valid Smart Serve Certification and a minimum of 3 years’ experience in a high-volume hospitality environment. Extensive beverage knowledge and superior communication skills are essential.
Experience Required
Minimum 2 year(s)
Spa Practitioner at Black Rock Oceanfront Resort
Ucluelet, British Columbia, Canada - Full Time
Skills Needed
Massage Certification, Aesthetician Certification, Spa Treatments, Guest Care, Teamwork, Time Management, Communication, Physical Fitness, Organization, Customer Service
Specialization
Candidates should have at least 1 year of relevant spa or wellness experience and possess a Massage Certification and/or Aesthetician Certification. They must be physically fit and able to communicate clearly in English.
Chef·fe de partie - Cuisine Restaurant (H/F/D) - Temps plein at Accor
Quebec, Quebec, Canada - Full Time
Skills Needed
Culinary Skills, Team Leadership, Food Safety, Customer Service, Problem Solving, Time Management, Attention To Detail, Communication, Collaboration, Adaptability, Menu Knowledge, Quality Control, Professionalism, Pressure Management, Hygiene Standards
Specialization
Candidates must have a minimum of 5 years of culinary experience and a completed diploma or certificate in culinary arts. Strong interpersonal skills, the ability to work under pressure, and a focus on customer needs are essential.
Experience Required
Minimum 5 year(s)
Adventure & Experiences Supervisor at Accor
Banff, Alberta, Canada - Full Time
Skills Needed
Event Planning, Programming, Customer Service, Interpersonal Skills, Leadership, Organization, Creativity, Communication, Budget Management, Team Management, Logistics, Problem Solving, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, First Aid
Specialization
A degree or diploma is preferred, but significant work experience can substitute. Candidates should have at least 2 years of experience in programming, entertainment, or event planning, along with excellent interpersonal skills.
Experience Required
Minimum 2 year(s)
Mechanic at Accor
Baie-Sainte-Anne, New Brunswick, Canada - Full Time
Skills Needed
Mechanical Engineering, Diagnostic Testing, Troubleshooting, Preventive Maintenance, Generator Systems, Analytical Skills, Problem Solving, Communication Skills, Collaboration Skills, Organizational Skills, Time Management, Health And Safety, Interpersonal Skills, Proactive Approach, Teamwork, Flexibility
Specialization
Candidates should have a minimum of two years' experience as a mechanical technician and a certificate or diploma in a related field. Proficiency in mechanical design and diagnostic testing software, along with strong analytical and problem-solving skills, is essential.
Experience Required
Minimum 2 year(s)
Commis débarrasseur/Suiteur at Accor
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Service, Attention To Detail, Teamwork, Professionalism, Organization, Communication, Bilingual, Autonomy, Adaptability, Pressure Management
Specialization
Candidates should have experience as a commis débarrasseur or suiteur in a high-end restaurant and possess a strong customer service orientation. Bilingualism in French and English is required to communicate effectively with an international clientele.
Guest Relations Manager at Accor
Baie-Sainte-Anne, New Brunswick, Canada -
Full Time


Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Relations, Leadership, Communication, Organizational Planning, Problem Solving, Team Management, Customer Service, Concierge Services, Butler Services, Event Coordination, Budget Management, Training and Development, Multilingual Communication, Front Office Operations, Innovative Guest Programs, Cultural Awareness

Industry

Hospitality

Description
Company Description Raffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of well-travelled guests. With warm, personalized service and iconic Raffles Butlers, we offer an atmosphere of generosity. Our hotels are not just accommodations; they are art museums, culinary hubs with renowned chefs, and pioneers in next-gen wellness experiences. We prioritize cultural and natural heritage preservation, employing experts within our properties. At Raffles, guests transform into friends and eventually become family. It's a place to celebrate, explore, exchange ideas, and discover a new dimension of luxury that resonates with emotions as gracefully as the Raffles name itself. Job Description PURPOSE OF POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. Ensuring effective leadership of key front office guest contact heartists. KEY ROLES & RESPONSIBILITIES Manage and supervise all tasks of his/her staff to ensure maximum guest satisfaction through guest recognition and prompt cordial attention. Leader in charge of all butlers and the effective coordination of shift times in line with their assigned guests. In addition, responsible for ensuring effective re-assignment of their contact with the guest when they are off shift or on days off. Leader in charge of concierge department including concierge agents and telephones / operator ensuring adequate coverage across all operational hours. In the event that there is not coverage then coordination with front office colleagues for coverage on concierge and phone desk. Monitor guest relations personnel to ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Meet and greet VIP guests personally. Coordinate with Concierge, Butler and Raffles Inc for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations . Oversee maintenance of efficient repeat guest history system. Promote Inter-Hotel sales and in-house facilities. Prepare welcome letters for regular guests and VIP guests Oversee and monitor butler pre-arrival contact. Ensuring that all guests receive a pre-arrival email or phone call from the assigned butler at a minimum five days before arrival. Coordinate the communication from assigned butler and their contact with pre-arrival guests through to other departments to ensure bookings are confirmed and guests receive confirmation. Attend to special requests by guests as and when required. Handle guest complaints and refer them as necessary, follow up on corrective action. Compile, analyze and control guest relations’ amenity costs and budgets. Schedule and attend weekly management cocktail party. Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests; inspect all VIP rooms prior to arrival. Prepare requisitions for amenities on a timely basis. Organize and conduct regular meetings for all Guest Relations staff, Butler and Raffles Inc staff to facilitate communications and smooth operations. Work with Superior and Human Resource Manager to ensure the departmental performance of staff is productive. Duties include: Plan for future staffing needs and recruit in line with company guidelines Prepare and administer detailed induction program for new staff Maintain and implement a comprehensive and current set of departmental standards Analyze training needs of Guest Relations staff and implement training programs Conduct formal probation and performance appraisal discussions Coach, counsel, discipline staff and provide constructive feedback Appraise appearance, discipline and efficiency of all staff under direct supervision Prepare efficient work and vacation schedule for Guest Relations Staff, taking into consideration project occupancy and forecasts and any large group movements Work with Superior in preparing and managing the department’s budget; control and monitor departmental costs on an ongoing basis to ensure performance against budget Adhere to OH&S policies and ensure direct reports do the same. Perform related duties and special projects assigned. Consistently monitor the guest journey and touchpoints to ensure in line with Raffles brand standards. Make recommendations to Resort Manager on innovative touchpoints, such as local welcome drink, in room amenities and thoughtful touches that are consistent with ultra luxury guests. For VVIP ensure pre arrival experience is personally managed. This includes all suite arrival guests, Platinum Accor members, Villa 301, high net worth, royalty, celebrity and dignitaries. Allocate butlers accordingly based on language of guests and preferences / interests. Ensure for return guests where possible and if the heartiest is still employed, has the same butler. Effectively prepare a yearly leave calendar and ensure there are black out dates whereby all butlers and concierge heartists are on duty during peak period (festive season, easter for example). Ensure effective communication with Front Office operational departments at all levels from Duty Manager, GSA to driver. Schedule and lead a fortnightly ACDC meeting with key departments (Reservations, Food & beverage, front office operational leaders, housekeeping and kitchen) to highlight VIP and special care guests. To ensure planning is optimized and the resort is prepared for the arrival and ready for anticipatory service. Monitor reservations incoming and identify potential VIP guest arrivals. Prepare a weekly summary with guest information and photos prior to arrival (7 days out) to allow necessary time for departments to assist with bespoke experiences. In charge of innovation for guest experience. Propose and implement innovative guest experience programs and initiatives that are in line with trends for ultra luxury resort destinations. PERSONAL ATTRIBUTES Fluent in three languages from our key geo source markets (preferably Russia, Germany, France, Spain, Italy, China) including English as one of the three languages. Must have prior experience managing programs or itineraries in a similar capacity for a resort with an ADR of US$1500 plus per night. Therefore being capable of engaging with cliental at this level. Exceptional organizational planning skill. Proven experience in implementing innovative guest programs. Full drivers license. Excellent leadership & communication skills; ability to manage a multi-cultural team. High level of integrity, enthusiasm, dedication, support for continuous improvement. Flexible management style to meet the challenges of a changing work environment. Good knowledge of Front Office Operations including Opera. Self starter, coach and mentor who can motivate the entire Team to perform their best EXPERIENCE Minimum 5 years’ relevant experience with at least 3 year at a management level at an ultra luxury five star resort with a luxury brand International experience in a key competitor resort market, to understand ultra luxury global resort experiences and expectations of guests of this caliber Qualifications QUALIFICATIONS Degree from School for Tourism & Hotel Management

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Responsibilities
The Guest Relations Manager oversees all aspects of guest relations to maximize guest satisfaction and leads the front office guest contact team. Responsibilities include managing butlers and concierge services, monitoring guest interactions, and ensuring personalized service for VIP guests.
Guest Relations Manager at Accor
Baie-Sainte-Anne, New Brunswick, Canada - Full Time
Skills Needed
Guest Relations, Leadership, Communication, Organizational Planning, Problem Solving, Team Management, Customer Service, Concierge Services, Butler Services, Event Coordination, Budget Management, Training And Development, Multilingual Communication, Front Office Operations, Innovative Guest Programs, Cultural Awareness
Specialization
Candidates must have a minimum of 5 years of relevant experience, including at least 3 years in a management role at an ultra-luxury resort. A degree in Tourism & Hotel Management is required, along with fluency in three languages including English.
Experience Required
Minimum 5 year(s)
Line Cook - Rabbit Hole at Oliver & Bonacini
Toronto, Ontario, Canada - Full Time
Skills Needed
Cooking Experience, Food Preparation, Recipe Following, Portion Control, Presentation Skills, Food Inventory, Sanitation, Food Safety, Hygiene Guidelines, Knife Handling Skills, Teamwork, Pressure Management, Standing Ability, Food Safe Certification, First Aid Certification
Specialization
Candidates should have 1-2 years of cooking experience in a fast-paced environment and a basic understanding of professional cooking. Food Safe and First Aid certifications are required.
Hairstylist at Accor
Banff, Alberta, Canada - Full Time
Skills Needed
Hairstyling, Updos, Hair Cuts, Color Services, Product Recommendations, Inventory Management, Training, Professionalism, Makeup Training
Specialization
Candidates must have a minimum of 2 years of hairstyling experience and hold a related certification or license. Makeup training is considered an asset.
Experience Required
Minimum 2 year(s)
Back of House - Supervisor at Northland Properties
Calgary, Alberta, Canada - Full Time
Skills Needed
Culinary Experience, Leadership Skills, Team Development, Budget Management, Positive Attitude, Inclusivity, Motivation, Continuous Improvement, Culinary Production, Quality Control, Communication, Collaboration, Problem Solving, Time Management, Customer Service, Creativity
Specialization
Candidates should have previous culinary experience in a full-service restaurant and a desire to motivate their team. Previous culinary leadership experience is considered an asset.
Experience Required
Minimum 2 year(s)
Grounds and Equipment Manager at Accor
Lake Louise, Alberta, Canada - Full Time
Skills Needed
Landscape Design, Alpine Horticulture, Heavy Equipment Operation, Budget Management, Colleague Development, Safety Compliance, Vehicle Maintenance, Project Coordination, Winter Operations, Environmental Policies, Performance Management, Resource Planning, Ice Rink Construction, Cold Weather Preparedness, Equipment Training, Maintenance Coordination
Specialization
Candidates must have a minimum of five years of landscape experience and heavy equipment operation, along with previous supervisory experience. A valid Alberta Class 5 driver's license with a clean abstract is also required.
Experience Required
Minimum 5 year(s)
Banquet Captain (Full Time) at Accor
Edmonton, Alberta, Canada - Full Time
Skills Needed
Leadership Experience, Interpersonal Skills, Problem Solving Abilities, Labor Forecasting, Scheduling, Expense Forecasting, Microsoft Windows Applications, Teamwork, Guest Focus, Service Standards, Event Management, Communication Skills, Bartending, Room Set Up, Room Break Down
Specialization
Candidates should have previous leadership experience in event operations and the ability to work under pressure in a fast-paced environment. Strong interpersonal skills and computer knowledge are essential, along with a focus on guest needs.
Experience Required
Minimum 2 year(s)
Accounts Payable Specialist- Toronto at Oliver & Bonacini
Toronto, Ontario, Canada - Full Time
Skills Needed
Accounts Payable, Reconciliation, Vendor Management, Data Entry, Microsoft Office, Microsoft Excel, Customer Service, Communication Skills, Organizational Skills, Problem Solving, Attention To Detail, Time Management, Self Starter, Flexibility, Administrative Duties
Specialization
Candidates should have 1-3 years of experience in a similar administrative or restaurant operations capacity, along with a college diploma or bachelor's degree in Accounting, Finance, or Business Administration. Practical knowledge of Microsoft Office applications and advanced Excel functions is also required.
Fairmont Gold Attendant Full-time at Accor
Victoria, British Columbia, Canada - Full Time
Skills Needed
Food And Beverage Service, Attention To Detail, Interpersonal Skills, Communication Skills, Self Motivation, Organizational Skills, Adaptability, Flexibility, Tact, Diplomacy, Grooming, Presentation
Specialization
A minimum of one year of recent experience in a food and beverage position is required. Certifications in 'Serving It Right' and 'Food Safe' are necessary, along with excellent communication skills.
Bilingual Overnight Royal Service Agent (Part-Time) at Accor
Ottawa, Ontario, Canada - Full Time
Skills Needed
Bilingual, Guest Services, Telephone Etiquette, Point Of Sale Systems, Food And Beverage, Emergency Procedures, Team Player, Self Reliant, Computer Skills
Specialization
Candidates must be fluent in both official languages and have previous related experience, preferably with Point of Sale systems. A Smart Serve certificate and strong guest service skills are also required.
Weekend Night Audit at Sonesta ES Suites Toronto, CAD
Markham, Ontario, Canada - Full Time
Skills Needed
Guest Service, Accounting, Mathematics, Problem Solving, Communication, Microsoft Office, Opera Systems, Cash Handling, Teamwork, Organizational Skills, Security, Reservation Management, Food Service, Laundry Management, Health Compliance, Alcohol Service
Specialization
A high school diploma is required, with one year of hotel experience preferred. Candidates should possess strong communication skills, basic math abilities, and be able to work flexible hours including weekends and holidays.
Bartender - LOCAL Public Eatery, Kitsilano at LOCAL Public Eatery
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Bartending, Teamwork, Customer Service, Communication, Agility, Curiosity, Humility, Integrity, Resiliency
Specialization
Candidates should have at least 1 year of experience in a fast-paced restaurant and possess a Liquor Service certification. A passion for learning and the ability to connect with guests is essential.
Sous-Chef at Accor
Montreal, Quebec, Canada - Full Time
Skills Needed
Culinary Skills, Team Management, Food Safety, Menu Creation, Inventory Management, Communication, Creativity, Budgeting, Customer Service, Problem Solving, Eco Responsibility, Food Preparation, Training, Collaboration, Adaptability, Bilingual Communication
Specialization
Candidates should have professional training and experience in a culinary environment, particularly in fine dining. Strong leadership skills, creativity, and knowledge of dietary restrictions are essential.
Experience Required
Minimum 2 year(s)
Overnight Royal Service Agent (Part-Time) at Accor
Ottawa, Ontario, Canada - Full Time
Skills Needed
Guest Services, Telephone Etiquette, Food And Beverage Service, Point Of Sale Systems, Emergency Procedures, Team Player, Reliability, Bilingual Communication, Typing Skills, Training New Colleagues
Specialization
Candidates must be available for overnight shifts and fluent in both official languages. Previous experience in a related field and a Smart Serve certificate are preferred.
Dishwasher - Continental Inn & Suites, Edmonton, AB at Hotel Equities
Edmonton, Alberta, Canada - Full Time
Skills Needed
Guest Relations Skills, Communication, Teamwork, Time Management, Problem Solving, Attention To Detail, Cleaning, Sanitizing, Dishwashing, Equipment Maintenance, Stock Rotation, Safety Procedures, Customer Service, Flexibility, Professional Appearance, Positive Attitude
Specialization
A high school diploma or equivalent is required, along with experience with hospitality standards from major hotel brands. The role requires physical stamina and the ability to work in varying temperatures.
Bar Manager - Aera at Oliver & Bonacini
Toronto, Ontario, Canada - Full Time
Skills Needed
Bar Management, Cocktail Culture, Team Leadership, Operational Excellence, Beverage Knowledge, Conflict Resolution, Problem Solving, Communication Skills, Organization, Microsoft Office, Business Acumen, Guest Experience, Training, Cost Management, Budgeting, Supplier Relationships
Specialization
Candidates must have a valid Smart Serve Certification and a minimum of 3 years’ experience in a high-volume hospitality environment. Extensive beverage knowledge and superior communication skills are essential.
Experience Required
Minimum 2 year(s)
Spa Practitioner at Black Rock Oceanfront Resort
Ucluelet, British Columbia, Canada - Full Time
Skills Needed
Massage Certification, Aesthetician Certification, Spa Treatments, Guest Care, Teamwork, Time Management, Communication, Physical Fitness, Organization, Customer Service
Specialization
Candidates should have at least 1 year of relevant spa or wellness experience and possess a Massage Certification and/or Aesthetician Certification. They must be physically fit and able to communicate clearly in English.
Chef·fe de partie - Cuisine Restaurant (H/F/D) - Temps plein at Accor
Quebec, Quebec, Canada - Full Time
Skills Needed
Culinary Skills, Team Leadership, Food Safety, Customer Service, Problem Solving, Time Management, Attention To Detail, Communication, Collaboration, Adaptability, Menu Knowledge, Quality Control, Professionalism, Pressure Management, Hygiene Standards
Specialization
Candidates must have a minimum of 5 years of culinary experience and a completed diploma or certificate in culinary arts. Strong interpersonal skills, the ability to work under pressure, and a focus on customer needs are essential.
Experience Required
Minimum 5 year(s)
Adventure & Experiences Supervisor at Accor
Banff, Alberta, Canada - Full Time
Skills Needed
Event Planning, Programming, Customer Service, Interpersonal Skills, Leadership, Organization, Creativity, Communication, Budget Management, Team Management, Logistics, Problem Solving, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, First Aid
Specialization
A degree or diploma is preferred, but significant work experience can substitute. Candidates should have at least 2 years of experience in programming, entertainment, or event planning, along with excellent interpersonal skills.
Experience Required
Minimum 2 year(s)
Mechanic at Accor
Baie-Sainte-Anne, New Brunswick, Canada - Full Time
Skills Needed
Mechanical Engineering, Diagnostic Testing, Troubleshooting, Preventive Maintenance, Generator Systems, Analytical Skills, Problem Solving, Communication Skills, Collaboration Skills, Organizational Skills, Time Management, Health And Safety, Interpersonal Skills, Proactive Approach, Teamwork, Flexibility
Specialization
Candidates should have a minimum of two years' experience as a mechanical technician and a certificate or diploma in a related field. Proficiency in mechanical design and diagnostic testing software, along with strong analytical and problem-solving skills, is essential.
Experience Required
Minimum 2 year(s)
Commis débarrasseur/Suiteur at Accor
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Service, Attention To Detail, Teamwork, Professionalism, Organization, Communication, Bilingual, Autonomy, Adaptability, Pressure Management
Specialization
Candidates should have experience as a commis débarrasseur or suiteur in a high-end restaurant and possess a strong customer service orientation. Bilingualism in French and English is required to communicate effectively with an international clientele.
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