Hospitality Jobs in United Kingdom

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Front Office Agent at Relais & Châteaux Park-Hotel Egerner Höfe
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Front Office Operations, Check In And Check Out, Reservation Management, Concierge Services, Communication, Attention To Detail, Multitasking, Hospitality, Professionalism, Etiquette, Teamwork, Booking Systems
Specialization
Candidates should have previous front office or guest service experience and be comfortable using booking systems. A proactive mindset, strong communication skills, and the ability to work effectively in a fast-paced environment are essential.
Food and Beverage Team Member at Accor
Bristol, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Menu Knowledge, Beverage Knowledge, Safety And Sanitation, Communication, Teamwork, Hospitality
Specialization
Candidates must have knowledge of menu items, beverage lists, and preparation methods. Weekend availability and the ability to work shifts between 6am and midnight are required.
General Manager at Accor
Liverpool, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Hospitality, Operational Performance, Guest Experience, Revenue Management, Community Engagement, Inclusivity, Motivation, Commercial Focus, Problem Solving, Communication, Relationship Building, Cultural Awareness, Service Excellence, Performance Improvement
Specialization
Candidates must have a minimum of 5 years' experience as a General Manager in a comparable hotel environment. A strong commercial focus and a passion for creating memorable guest experiences are essential.
Experience Required
Minimum 5 year(s)
General Manager (m/f/d) - Colbert Collection at Minor International
London, England, United Kingdom - Full Time
Skills Needed
Leadership, Vision, Hospitality, Pre Opening Management, Strategic Management, Financial Management, Operational Management, Brand Standards, Guest Experiences, Team Culture, Commercial Instinct, Collaboration, Accountability, Time Management, Resilience, Results Driven
Specialization
High-performing leaders must demonstrate strong collaboration, personal integrity, and accountability, proactively anticipating and exceeding guest and colleague needs while working calmly and independently. Candidates must be driven by results, take full responsibility for their work through ethical conduct, and consistently deliver exceptional guest experiences while adhering to established standards.
Experience Required
Minimum 5 year(s)
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
Ground Floor - Team Member at Whitbread
Seaton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Teamwork
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and support hotel operations. No prior experience is needed for this position.
Housekeeping Assistant - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Housekeeping, Customer Service, Attention To Detail, Communication Skills, Interpersonal Skills, Time Management, Proactive, Teamwork, Reliability, Flexibility, Hospitality
Specialization
Candidates should possess a friendly, professional attitude with a passion for delivering excellent customer service. Strong attention to detail and the ability to work efficiently in a busy environment are essential.
Restaurant Team Member at Whitbread
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is required for this position, making it suitable for individuals looking to start their careers in hospitality. A friendly personality and a passion for customer service are essential.
Night Reception Team Leader at Staycity Ltd
Liverpool, England, United Kingdom - Full Time
Skills Needed
Brand Ambassador, Communication, Interpersonal Skills, Guest Experience, Confidence, Hospitality
Specialization
Previous experience in a similar property or using Opera software is helpful but not mandatory as full training will be provided. Excellent communication and interpersonal skills are required for success in this position.
Food Runner at Ardent Pub Group
London, England, United Kingdom - Full Time
Skills Needed
Friendliness, Proactivity, Attention To Detail, Passion For Food, Hospitality, Enthusiasm, Reliability, Fast Paced Environment Adaptability, Team Support, Dish Delivery Care
Specialization
The ideal candidate should be eager to work hard, possess a creative approach with strong attention to detail, and have a genuine passion for food and hospitality with a desire for career growth. Previous experience as a Commis Waiter or Food Runner is preferred.
Kitchen Team Member at Whitbread
Tewkesbury, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Cooking, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and user-friendly equipment will be provided. The position is permanent and offers a set number of hours per week.
Bartender - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Creativity, Attention To Detail, Time Management
Specialization
Candidates should have previous bartending experience, particularly in cocktail making. A passion for hospitality and a natural ability to connect with guests are essential.
Experience Required
Minimum 2 year(s)
Bar Host at Red Hotels Limited
, , United Kingdom - Full Time
Skills Needed
Mixology, Wine Knowledge, Hospitality, Service Delivery, Organization, Self Motivation, Cleanliness, Teamwork, Guest Service, Attention To Detail, Sustainability Awareness, Energy, Professionalism
Specialization
The ideal candidate is a passionate professional skilled in mixology and wine (or eager to learn), possessing a genuine sense of hospitality and attention to detail. Applicants must be organized, self-motivated, tidy, and excited to work with sustainable, locally sourced ingredients while maintaining high standards in a relaxed setting.
Housekeeping Supervisor at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Player, Motivation, Calmness Under Pressure, Hospitality, Attention To Detail, Stock Management, Reporting
Specialization
Candidates must possess previous housekeeping experience, ideally including some supervisory experience and prior hotel background. Essential personal attributes include being friendly, motivated, a strong team player, and capable of remaining calm under time pressures.
Experience Required
Minimum 2 year(s)
Cleaner – Luxury Apartments & Hotel Rooms at Code and Destiny Student
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Attention To Detail, Cleaning, Hospitality, Teamwork, Flexibility, Customer Service, Time Management, Communication, Problem Solving, Initiative, Barista Skills, Fast Paced Environment, Deep Cleaning, Reporting, Collaboration, Guest Experience
Specialization
Candidates should have a love for hospitality and creating great guest experiences, along with energy, enthusiasm, and a can-do attitude. Flexibility to work shifts, including weekends, is also required.
General Manager at Accor
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Leadership, Hospitality, Operations Management, Financial Results, Brand Standards, Culture Building, Sales Drive, Cost Control, Revenue Maximization, Stakeholder Relationship Building, Commercial Acumen, Organizational Skills, People Skills, Guest Experience Creation
Specialization
The ideal candidate is an established leader within the Midscale hotel segment, possessing strong commercial awareness, organizational capabilities, and excellent people skills. They must be energetic, hands-on, and passionate about delivering memorable guest experiences.
Experience Required
Minimum 5 year(s)
Events Manager at Accor
St Andrews, Scotland, United Kingdom - Full Time
Skills Needed
Event Management, Client Relations, Attention To Detail, Revenue Management, Budget Management, Communication, Organizational Skills, Problem Solving, Team Collaboration, Hospitality, Creativity, Commercial Awareness, Relationship Building, Proactive Response, Planning, Execution
Specialization
Candidates should have proven experience in event management within a luxury hotel or premium venue. They must be highly organized, commercially minded, and possess strong communication skills.
Experience Required
Minimum 5 year(s)
Server - Club Lounge at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Serving, Hosting, Customer Service, Upselling, Menu Knowledge, Teamwork, Problem Solving, Communication, Empathy, Calmness Under Pressure, Resourcefulness, Fast Paced Environment, Attention To Detail, Hospitality, Flexibility, Rapport Building
Specialization
Candidates should have 1-2 years of experience in a luxury hospitality environment and a passion for delivering 5-star service. They must be empathetic, resourceful, and able to work well under pressure.
Server - Banqueting at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Serving, Hosting, Customer Service, Upselling, Problem Solving, Teamwork, Communication, Menu Knowledge, Hospitality, Empathy, Calmness Under Pressure, Resourcefulness, Flexibility, Attention To Detail, Fast Paced Environment, Rapport Building
Specialization
Candidates should have 1-2 years of experience in a luxury hospitality environment and a passion for delivering 5-star service. They must be empathetic, resourceful, and able to work well under pressure.
Front Office Agent at Relais & Châteaux Park-Hotel Egerner Höfe
Bowness-on-Windermere, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

32292.0

Posted On

10 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest relations, Front office operations, Check-in and check-out, Reservation management, Concierge services, Communication, Attention to detail, Multitasking, Hospitality, Professionalism, Etiquette, Teamwork, Booking systems

Industry

Hospitality

Description
Company Description At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious. Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners. Job Description Join the outstanding team at Gilpin Hotel & Lake House, a five-star retreat in the heart of the Lake District. Proudly recognised with Two Michelin Keys, Gilpin offers an exceptional standard of hospitality, blending heartfelt service with refined elegance. We’re looking for a passionate and professional Front Office Agent to be the face of our guest experience - delivering seamless bookings, arrivals, genuine warmth, and memorable moments from check-in to farewell. 🌟 Your Role as Front Office Agent: Greets guests with warmth, efficiency, and genuine care. Manages check-ins, check-outs, and reservations with precision. Coordinates guest requests and concierge services with flair Liaises with housekeeping, spa, and restaurant teams to ensure smooth operations. Upholds Gilpin’s standards of luxury, discretion, and personalised service. Contributes to a culture of excellence, learning, and genuine care. Promotes the highest standards of etiquette, presentation, and professionalism. Qualifications 🌿 What You Bring: A confident communicator with a natural sense of hospitality. Impeccable attention to detail and a positive, proactive mindset. Previous front office or guest service experience (luxury preferred). Comfortable with booking systems and multitasking under pressure. A team player who thrives in a fast-paced, guest-focused environment. Additional Information 🌈 What We Offer: The chance to work alongside a team of passionate professionals. A supportive, dynamic and creative environment. Opportunities for growth and development within the Gilpin family. Meals on shift, uniform, and generous gratuities. A stunning Lake District setting that inspires every day. The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys. The prestige of working within Relais & Châteaux and Pride of Britain Hotels. You will become part of the Relais & Châteaux community, a global association of 580 exceptional hotels and restaurants united by a passion for the profession, the authenticity of human relations and the promotion of local traditions. If you’re ready to bring your personality, professionalism, and passion to our front desk, we’d love to hear from you. Salary: from £29,952 to £32,292 (pro rated to hours worked) Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £234 to £526 per month (again pro rated to hours worked). Hours: 45 hours per week for full time, or part-time available. Canteen Company events Company pension Discounted or free food Employee discount Free or subsidised travel Gym membership On-site parking Relocation assistance may be available Staff transport provided free between staff houses and hotel Department: Reception Staff

How To Apply:

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Responsibilities
The Front Office Agent is responsible for managing guest arrivals, departures, and reservations while providing exceptional service. They coordinate with various hotel departments to ensure seamless operations and maintain high standards of luxury and hospitality.
Front Office Agent at Relais & Châteaux Park-Hotel Egerner Höfe
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Front Office Operations, Check In And Check Out, Reservation Management, Concierge Services, Communication, Attention To Detail, Multitasking, Hospitality, Professionalism, Etiquette, Teamwork, Booking Systems
Specialization
Candidates should have previous front office or guest service experience and be comfortable using booking systems. A proactive mindset, strong communication skills, and the ability to work effectively in a fast-paced environment are essential.
Food and Beverage Team Member at Accor
Bristol, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Menu Knowledge, Beverage Knowledge, Safety And Sanitation, Communication, Teamwork, Hospitality
Specialization
Candidates must have knowledge of menu items, beverage lists, and preparation methods. Weekend availability and the ability to work shifts between 6am and midnight are required.
General Manager at Accor
Liverpool, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Hospitality, Operational Performance, Guest Experience, Revenue Management, Community Engagement, Inclusivity, Motivation, Commercial Focus, Problem Solving, Communication, Relationship Building, Cultural Awareness, Service Excellence, Performance Improvement
Specialization
Candidates must have a minimum of 5 years' experience as a General Manager in a comparable hotel environment. A strong commercial focus and a passion for creating memorable guest experiences are essential.
Experience Required
Minimum 5 year(s)
General Manager (m/f/d) - Colbert Collection at Minor International
London, England, United Kingdom - Full Time
Skills Needed
Leadership, Vision, Hospitality, Pre Opening Management, Strategic Management, Financial Management, Operational Management, Brand Standards, Guest Experiences, Team Culture, Commercial Instinct, Collaboration, Accountability, Time Management, Resilience, Results Driven
Specialization
High-performing leaders must demonstrate strong collaboration, personal integrity, and accountability, proactively anticipating and exceeding guest and colleague needs while working calmly and independently. Candidates must be driven by results, take full responsibility for their work through ethical conduct, and consistently deliver exceptional guest experiences while adhering to established standards.
Experience Required
Minimum 5 year(s)
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
Ground Floor - Team Member at Whitbread
Seaton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Teamwork
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and support hotel operations. No prior experience is needed for this position.
Housekeeping Assistant - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Housekeeping, Customer Service, Attention To Detail, Communication Skills, Interpersonal Skills, Time Management, Proactive, Teamwork, Reliability, Flexibility, Hospitality
Specialization
Candidates should possess a friendly, professional attitude with a passion for delivering excellent customer service. Strong attention to detail and the ability to work efficiently in a busy environment are essential.
Restaurant Team Member at Whitbread
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is required for this position, making it suitable for individuals looking to start their careers in hospitality. A friendly personality and a passion for customer service are essential.
Night Reception Team Leader at Staycity Ltd
Liverpool, England, United Kingdom - Full Time
Skills Needed
Brand Ambassador, Communication, Interpersonal Skills, Guest Experience, Confidence, Hospitality
Specialization
Previous experience in a similar property or using Opera software is helpful but not mandatory as full training will be provided. Excellent communication and interpersonal skills are required for success in this position.
Food Runner at Ardent Pub Group
London, England, United Kingdom - Full Time
Skills Needed
Friendliness, Proactivity, Attention To Detail, Passion For Food, Hospitality, Enthusiasm, Reliability, Fast Paced Environment Adaptability, Team Support, Dish Delivery Care
Specialization
The ideal candidate should be eager to work hard, possess a creative approach with strong attention to detail, and have a genuine passion for food and hospitality with a desire for career growth. Previous experience as a Commis Waiter or Food Runner is preferred.
Kitchen Team Member at Whitbread
Tewkesbury, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Cooking, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and user-friendly equipment will be provided. The position is permanent and offers a set number of hours per week.
Bartender - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Creativity, Attention To Detail, Time Management
Specialization
Candidates should have previous bartending experience, particularly in cocktail making. A passion for hospitality and a natural ability to connect with guests are essential.
Experience Required
Minimum 2 year(s)
Bar Host at Red Hotels Limited
, , United Kingdom - Full Time
Skills Needed
Mixology, Wine Knowledge, Hospitality, Service Delivery, Organization, Self Motivation, Cleanliness, Teamwork, Guest Service, Attention To Detail, Sustainability Awareness, Energy, Professionalism
Specialization
The ideal candidate is a passionate professional skilled in mixology and wine (or eager to learn), possessing a genuine sense of hospitality and attention to detail. Applicants must be organized, self-motivated, tidy, and excited to work with sustainable, locally sourced ingredients while maintaining high standards in a relaxed setting.
Housekeeping Supervisor at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Player, Motivation, Calmness Under Pressure, Hospitality, Attention To Detail, Stock Management, Reporting
Specialization
Candidates must possess previous housekeeping experience, ideally including some supervisory experience and prior hotel background. Essential personal attributes include being friendly, motivated, a strong team player, and capable of remaining calm under time pressures.
Experience Required
Minimum 2 year(s)
Cleaner – Luxury Apartments & Hotel Rooms at Code and Destiny Student
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Attention To Detail, Cleaning, Hospitality, Teamwork, Flexibility, Customer Service, Time Management, Communication, Problem Solving, Initiative, Barista Skills, Fast Paced Environment, Deep Cleaning, Reporting, Collaboration, Guest Experience
Specialization
Candidates should have a love for hospitality and creating great guest experiences, along with energy, enthusiasm, and a can-do attitude. Flexibility to work shifts, including weekends, is also required.
General Manager at Accor
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Leadership, Hospitality, Operations Management, Financial Results, Brand Standards, Culture Building, Sales Drive, Cost Control, Revenue Maximization, Stakeholder Relationship Building, Commercial Acumen, Organizational Skills, People Skills, Guest Experience Creation
Specialization
The ideal candidate is an established leader within the Midscale hotel segment, possessing strong commercial awareness, organizational capabilities, and excellent people skills. They must be energetic, hands-on, and passionate about delivering memorable guest experiences.
Experience Required
Minimum 5 year(s)
Events Manager at Accor
St Andrews, Scotland, United Kingdom - Full Time
Skills Needed
Event Management, Client Relations, Attention To Detail, Revenue Management, Budget Management, Communication, Organizational Skills, Problem Solving, Team Collaboration, Hospitality, Creativity, Commercial Awareness, Relationship Building, Proactive Response, Planning, Execution
Specialization
Candidates should have proven experience in event management within a luxury hotel or premium venue. They must be highly organized, commercially minded, and possess strong communication skills.
Experience Required
Minimum 5 year(s)
Server - Club Lounge at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Serving, Hosting, Customer Service, Upselling, Menu Knowledge, Teamwork, Problem Solving, Communication, Empathy, Calmness Under Pressure, Resourcefulness, Fast Paced Environment, Attention To Detail, Hospitality, Flexibility, Rapport Building
Specialization
Candidates should have 1-2 years of experience in a luxury hospitality environment and a passion for delivering 5-star service. They must be empathetic, resourceful, and able to work well under pressure.
Server - Banqueting at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Serving, Hosting, Customer Service, Upselling, Problem Solving, Teamwork, Communication, Menu Knowledge, Hospitality, Empathy, Calmness Under Pressure, Resourcefulness, Flexibility, Attention To Detail, Fast Paced Environment, Rapport Building
Specialization
Candidates should have 1-2 years of experience in a luxury hospitality environment and a passion for delivering 5-star service. They must be empathetic, resourceful, and able to work well under pressure.
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