Job Introduction

• Location: Yarm, TS15 9EJ
• Salary- up to £45,000 Per annum
• 40 hours per week
• Shift pattern- Monday-Friday (with some requirements to work evening and weekends for events)
• PPE will be provided, free car parking on site,
• Free lunch, access to events and shows, access to flexible benefits

Sodexo is seeking a dedicated and experienced Catering and Hospitality Manager to lead catering team in Yarm School and Yarm Preparatory School, Yarm, TS15 9EJ. You’ll act as the primary representative for Sodexo and Yarm School, which is a leading independent school for pupils aged 3 – 18, located in the beautiful town of Yarm in the North East of England. Yarm School comprises of 3 schools, a Nursery and Pre Prep ( 3 to 7 years) , the Preparatory School ( 7 to 11 years) and the Senior School (11 to 18 Years) which includes the Sixth Form ( 16 to 18 years). Yarm School offers a top class facility to serve the pupils and staff who attend the school as well as the prestigious Princess Alexandra Auditorium which is open to the public .Your role will be to manage this prestigious catering operation, and lead effectively all catering team members, to ensure that all services including pupil and staff feeding, retail outlets and hospitality both internal and external are delivered both qualitative and quantitative results.

Key Responsibilities:

• Operational Management of Sodexo Catering Services ensuring the Clients receive services to the highest quality.
• To be visible and approachable during service for pupils and staff. Hospitality internally and externally some of which will occur during school closure periods, weekends and evenings.
• Fostering long term profitable relationships and working with the client and catering team to deliver operational excellence across the estate.
• Provide direction and expertise to the operating area for catering and hospitality both internally and externally by promoting Sodexo strategies and best business practices in order to uphold the company mission and values.
• Motivate and lead a high performing team to achieve their objectives.
• Support the Account Manager and the Client(s) in the development of the business strategy in line with the current and emerging client needs, including driving innovation and financial targets.
• Ensure the Health and Safety of all employees and other stakeholders is at the heart of everything we do and managed in accordance with Sodexo policies and legal requirements.
• Ensure all agreed strategies and objectives are achieved to ensure a best in class service.
• Compile and complete accurate monthly invoicing and financial reporting, ensure any client reports are completed and sent in the agreed timeframes and as per contract.
• Compile annual budgets and present to the client in an agreed timeframe and monitor and review with the Client on a monthly basis.
• Work collaboratively with the School Events Co-ordinator to deliver hospitality excellence for school events and build a reputable portfolio for the external community to utilise the skilled craft team to commercialise the assets.
• Work with the School Events Co-ordinator to provide a top class service and manage the PAA staff to deliver service excellence in the Princess Alexandra Auditorium. The Auditorium is a public facing theatre which attracts visitors from across the North East of England, offering a diverse range of events, including shows, theatre performances, live screenings and conference style facilities.
• Support the Chef Manager at the Preparatory School to deliver a healthy and nutritious offer, providing innovation, excitement, along with compliance including allergen management.2.

What We’re Looking For:

• Experience required within a similar role and in people management and leadership
• Track record of success in a similar role overseeing the delivery of school catering and hospitality and events planning and management.
• Ability to lead, motivate and inspire team members of all levels.
• Proven experience of developing relationships.
• Excellent client relationship management.
• Experienced in leading company initiatives and change management processes.
• Strong communication and negotiation skills with excellent client relationship management.
• Ability to prioritise, work to tight deadlines, both prescribed and self-imposed.
• Ability to establish and maintain good working relationships at all levels.
• Competent and able to use a range of IT and technical applications and systems, i.e. MS Office, Electronic Employee Management system.
• Food Safety/ NVQ level 2 or equivalent

A little more about Sodexo:
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job

• Operational Management of Sodexo Catering Services ensuring the Clients receive services to the highest quality.
• To be visible and approachable during service for pupils and staff. Hospitality internally and externally some of which will occur during school closure periods, weekends and evenings.
• Fostering long term profitable relationships and working with the client and catering team to deliver operational excellence across the estate.
• Provide direction and expertise to the operating area for catering and hospitality both internally and externally by promoting Sodexo strategies and best business practices in order to uphold the company mission and values.
• Motivate and lead a high performing team to achieve their objectives.
• Support the Account Manager and the Client(s) in the development of the business strategy in line with the current and emerging client needs, including driving innovation and financial targets.
• Ensure the Health and Safety of all employees and other stakeholders is at the heart of everything we do and managed in accordance with Sodexo policies and legal requirements.
• Ensure all agreed strategies and objectives are achieved to ensure a best in class service.
• Compile and complete accurate monthly invoicing and financial reporting, ensure any client reports are completed and sent in the agreed timeframes and as per contract.
• Compile annual budgets and present to the client in an agreed timeframe and monitor and review with the Client on a monthly basis.
• Work collaboratively with the School Events Co-ordinator to deliver hospitality excellence for school events and build a reputable portfolio for the external community to utilise the skilled craft team to commercialise the assets.
• Work with the School Events Co-ordinator to provide a top class service and manage the PAA staff to deliver service excellence in the Princess Alexandra Auditorium. The Auditorium is a public facing theatre which attracts visitors from across the North East of England, offering a diverse range of events, including shows, theatre performances, live screenings and conference style facilities.
• Support the Chef Manager at the Preparatory School to deliver a healthy and nutritious offer, providing innovation, excitement, along with compliance including allergen management.2