Hospitality Jobs in United Kingdom

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Floor Manager - Wild Honey (Michelin Starred Restaurant) at Accor
London, England, United Kingdom - Full Time
Skills Needed
Wine Knowledge, Fine Dining Service Standards, Leadership Skills, Communication Skills, Interpersonal Skills, Organizational Skills, Problem Solving Skills, Customer Service, Attention To Detail, Flexibility, Hospitality, Training, Guest Experience, Public Relations, Revenue Maximization, Stock Control
Specialization
Candidates should have proven experience in a senior front-of-house role within a Michelin-starred restaurant and possess advanced wine knowledge. Strong leadership and communication skills are essential, along with the ability to perform under pressure and maintain service consistency.
Experience Required
Minimum 5 year(s)
Front Office Team Leader at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Guidance, Support, Front Office Operations, Guest Relations, Communication, Problem Solving, Supervisory, Team Leadership, Shift Management, Organization, System Knowledge, Hospitality
Specialization
Previous experience in a similar Front Office leadership role is preferred, along with supervisory or team leader experience within hospitality. Candidates must possess strong communication skills, be natural problem-solvers, and demonstrate flexibility to work weekdays and weekends.
Experience Required
Minimum 2 year(s)
Head Bartender - Chets at Accor
London, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Wine Knowledge, Cocktail Knowledge, Creativity, Service Standards, Hospitality, Positive Impact, Collaboration, Adaptability
Specialization
Candidates should have previous experience as a Head Bartender or Bartender and possess strong wine and cocktail knowledge. A passion for hospitality and the ability to lead by example are essential.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Thirsk, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests at the Premier Inn in Thirsk. No prior experience is needed for this position.
Host - Soho House Manchester at Soho House & Co.
Manchester, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Table Booking Systems Management, Opera, Opentable, Problem Solving, Communication, Teamwork, Menu Knowledge, Complaint Resolution, Discretion, Professionalism, Attention To Detail, Time Management, Flexibility
Specialization
Candidates must possess 2 to 3 years of experience in a similar role and thrive in fast-paced, high-volume environments while maintaining composure under pressure. Essential qualities include being hospitable, approachable, passionate about customer service, and able to work flexible shifts including weekends and holidays.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Berwick-upon-Tweed, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Housekeeping, Teamwork
Specialization
The primary requirement is a fun personality and strong customer service skills to welcome guests effectively. No prior experience is needed for this position.
General Manager (m/f/d) - Colbert Collection at Minor International
London, England, United Kingdom - Full Time
Skills Needed
Leadership, Vision, Hospitality, Pre Opening Management, Strategic Management, Financial Management, Operational Management, Brand Standards, Guest Experiences, Team Culture, Commercial Instinct, Collaboration, Accountability, Time Management, Resilience, Results Driven
Specialization
High-performing leaders must demonstrate strong collaboration, personal integrity, and accountability, proactively anticipating and exceeding guest and colleague needs while working calmly and independently. Candidates must be driven by results, take full responsibility for their work through ethical conduct, and consistently deliver exceptional guest experiences while adhering to established standards.
Experience Required
Minimum 5 year(s)
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
Waiter/ Waitress at Soho House & Co.
Frome, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Hospitality, Flexibility, Communication, Time Management
Specialization
Candidates should have 2-3 years of experience in a high-end dining environment and must demonstrate a passion for customer service. Flexibility to work various shifts, including weekends and holidays, is also required.
Experience Required
Minimum 2 year(s)
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Ground Floor - Team Member at Whitbread
Seaton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Teamwork
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and support hotel operations. No prior experience is needed for this position.
Head Housekeeper at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Cleanliness Standards, Morale Building, Attention To Detail, Customer Service, Time Management, Hospitality, Communication, Microsoft Word, Microsoft Excel, Microsoft Outlook, Training Delivery, Flexibility, Willingness To Learn, Driving Licence
Specialization
Candidates must possess previous experience managing a housekeeping department, ideally within a hotel setting, along with strong leadership skills, motivation, and a keen eye for detail. Essential requirements include excellent communication skills, proficiency in Microsoft Office, the ability to deliver training, and possessing a full driving license with access to a car due to the location.
Experience Required
Minimum 2 year(s)
Reception - Team Member at Whitbread
Farnborough, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Teamwork, Check In Procedures, Problem Solving, Friendliness
Specialization
Candidates must possess a fun personality and strong customer service skills to effectively welcome guests and manage check-in procedures. The role requires joining the team at Premier Inn Farnborough West (Southwood) and demonstrating a passion for customer service.
Night Team Member at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Hospitality, Guest Service, Communication Skills, Problem Solving, Attention To Detail, Property Management System, Microsoft Office, Night Audit, Food And Beverage Service, Safety And Security Procedures
Specialization
Candidates should have a friendly, guest-focused personality and be able to work independently during night shifts. Experience in hospitality is preferred but not required, and strong communication skills are essential.
Kitchen Team Member at Whitbread
Skegness, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving Guests, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and support will be provided upon joining. The position requires working 25 hours per week, including evenings and weekends.
Hotel Receptionist at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Multitasking, Time Management, Hospitality, Sales, Administration, Reservation Management, Food And Beverage Service, Upselling, Banking Transactions, Guest Relations, Training
Specialization
Candidates should be passionate individuals dedicated to improving the quality of hotel services. They must be competent in taking reservations and upselling to maximize room rates.
Night Reception Team Leader at Staycity Ltd
Liverpool, England, United Kingdom - Full Time
Skills Needed
Brand Ambassador, Communication, Interpersonal Skills, Guest Experience, Confidence, Hospitality
Specialization
Previous experience in a similar property or using Opera software is helpful but not mandatory as full training will be provided. Excellent communication and interpersonal skills are required for success in this position.
Food Runner at Ardent Pub Group
London, England, United Kingdom - Full Time
Skills Needed
Friendliness, Proactivity, Attention To Detail, Passion For Food, Hospitality, Enthusiasm, Reliability, Fast Paced Environment Adaptability, Team Support, Dish Delivery Care
Specialization
The ideal candidate should be eager to work hard, possess a creative approach with strong attention to detail, and have a genuine passion for food and hospitality with a desire for career growth. Previous experience as a Commis Waiter or Food Runner is preferred.
Kitchen Team Member at Whitbread
Tewkesbury, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Cooking, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and user-friendly equipment will be provided. The position is permanent and offers a set number of hours per week.
Bartender - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Creativity, Attention To Detail, Time Management
Specialization
Candidates should have previous bartending experience, particularly in cocktail making. A passion for hospitality and a natural ability to connect with guests are essential.
Experience Required
Minimum 2 year(s)
Floor Manager - Wild Honey (Michelin Starred Restaurant) at Accor
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

1300.0

Posted On

14 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Wine Knowledge, Fine Dining Service Standards, Leadership Skills, Communication Skills, Interpersonal Skills, Organizational Skills, Problem-Solving Skills, Customer Service, Attention to Detail, Flexibility, Hospitality, Training, Guest Experience, Public Relations, Revenue Maximization, Stock Control

Industry

Hospitality

Description
Company Description At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality. Job Description The role requires clear and effective communication with front-of-house staff, the kitchen, and guests to create a seamless dining experience. Strong expertise in wine selection, pairing recommendations, and wine service is essential to enhance the overall guest experience and uphold the restaurant’s reputation for excellence. As the concept and offerings continue to evolve - including champagne, cocktails, and current or future food menus - the role demands excellent knowledge across all areas. The position may also involve fulfilling Floor Manager responsibilities across Wild Honey restaurant, St. James Bar, and the seasonal Terrace, requiring a high level of flexibility, leadership, and professionalism. To adhere to reporting procedures and keep staff costs in line with budget. Financial awareness and understanding budgets are a must. You are accountable for the maximization of revenue. To attend daily update and weekly F&B management meetings to discuss and solve operational problems & to establish strategies for improvement & development. To maintain stock levels and ensure that all relevant staffs are made aware of unavailable items. Prepare monthly stock control and ensure par stock levels are maintained. Ensure that training of staff is carried out and followed through in an organized manner, records to be part of the Restaurant manager’s files. (training calendar with strong focus on sequences of service) To ensure all daily reporting and logs are filled out accurately and in detail to allow for consistent communication and tracking of information within the Food & Beverage division. Provide detailed and knowledgeable explanations of the wine list, offering personalised recommendations based on guests' preferences and menu choices. Guide guests through the wine selection process, helping them make informed decisions that enhance their dining experience. Ensure the proper handling, storage, and rotation of wines to maintain optimal quality and freshness. Perform wine service duties with precision and professionalism, including decanting, pouring, and presenting wines at the appropriate temperature and in suitable glassware. Educate and engage guests about the wines they are enjoying, sharing insights into the winemaking process, vineyards, and regions. Ensure guest satisfaction through high-quality service and strong public relations. Maintain attentiveness and professionalism at all times, as you are a salesperson representing the restaurant. Handle customer complaints and take necessary action to remedy situation with your Manager. Ensure all guest checks are correctly posted at the end of each meal period, alongside Cashiering, Reception duties. Establish excellent relationships with guests and maintain a strong presence on the shop floor. Possess excellent knowledge of the services offered by the hotel and ensure that all customers are informed about them. Analyse customer feedback and implement corrective actions in agreement with hotel management. Qualifications Proven experience as a Floor Manager, or senior front-of-house role within a Michelin-starred or high-end fine dining restaurant. Exceptional knowledge of fine dining service standards, etiquette, and guest experience expectations. Strong leadership skills with the ability to train, motivate, and manage a diverse front-of-house team. Advanced wine knowledge, including wine service, pairing principles, and premium beverage offerings. Excellent communication and interpersonal skills, with a confident and professional approach to guest interaction. Ability to perform under pressure while maintaining attention to detail and service consistency. Strong organisational and problem-solving skills, with the flexibility to adapt to changing service demands. A passion for hospitality and a commitment to delivering world-class dining experiences. Additional Information Discover a world of unparalleled perks tailored just for you: Competitive Salary, service charge and a loyalty bonus of £1,300. Employee Benefit Card – Discounted rates at Accor properties worldwide. Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones. Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast. Complimentary Meals While on Duty. Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices. Be Part of the Largest Hospitality Group in Europe. Exceptional Training and Development Opportunities through Apprenticeship Program. Global Growth Opportunities. Employee Assistance Program with 24/7 GP Access – Your well-being is our priority. Social Events and Activities. Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team. Let your passion shine, visit careers.accor.com Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The Floor Manager is responsible for ensuring clear communication between staff and guests to create a seamless dining experience, while also managing wine service and enhancing guest satisfaction. The role includes overseeing staff training, maintaining stock levels, and attending management meetings to address operational challenges.
Floor Manager - Wild Honey (Michelin Starred Restaurant) at Accor
London, England, United Kingdom - Full Time
Skills Needed
Wine Knowledge, Fine Dining Service Standards, Leadership Skills, Communication Skills, Interpersonal Skills, Organizational Skills, Problem Solving Skills, Customer Service, Attention To Detail, Flexibility, Hospitality, Training, Guest Experience, Public Relations, Revenue Maximization, Stock Control
Specialization
Candidates should have proven experience in a senior front-of-house role within a Michelin-starred restaurant and possess advanced wine knowledge. Strong leadership and communication skills are essential, along with the ability to perform under pressure and maintain service consistency.
Experience Required
Minimum 5 year(s)
Front Office Team Leader at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Guidance, Support, Front Office Operations, Guest Relations, Communication, Problem Solving, Supervisory, Team Leadership, Shift Management, Organization, System Knowledge, Hospitality
Specialization
Previous experience in a similar Front Office leadership role is preferred, along with supervisory or team leader experience within hospitality. Candidates must possess strong communication skills, be natural problem-solvers, and demonstrate flexibility to work weekdays and weekends.
Experience Required
Minimum 2 year(s)
Head Bartender - Chets at Accor
London, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Wine Knowledge, Cocktail Knowledge, Creativity, Service Standards, Hospitality, Positive Impact, Collaboration, Adaptability
Specialization
Candidates should have previous experience as a Head Bartender or Bartender and possess strong wine and cocktail knowledge. A passion for hospitality and the ability to lead by example are essential.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Thirsk, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests at the Premier Inn in Thirsk. No prior experience is needed for this position.
Host - Soho House Manchester at Soho House & Co.
Manchester, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Table Booking Systems Management, Opera, Opentable, Problem Solving, Communication, Teamwork, Menu Knowledge, Complaint Resolution, Discretion, Professionalism, Attention To Detail, Time Management, Flexibility
Specialization
Candidates must possess 2 to 3 years of experience in a similar role and thrive in fast-paced, high-volume environments while maintaining composure under pressure. Essential qualities include being hospitable, approachable, passionate about customer service, and able to work flexible shifts including weekends and holidays.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Berwick-upon-Tweed, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Housekeeping, Teamwork
Specialization
The primary requirement is a fun personality and strong customer service skills to welcome guests effectively. No prior experience is needed for this position.
General Manager (m/f/d) - Colbert Collection at Minor International
London, England, United Kingdom - Full Time
Skills Needed
Leadership, Vision, Hospitality, Pre Opening Management, Strategic Management, Financial Management, Operational Management, Brand Standards, Guest Experiences, Team Culture, Commercial Instinct, Collaboration, Accountability, Time Management, Resilience, Results Driven
Specialization
High-performing leaders must demonstrate strong collaboration, personal integrity, and accountability, proactively anticipating and exceeding guest and colleague needs while working calmly and independently. Candidates must be driven by results, take full responsibility for their work through ethical conduct, and consistently deliver exceptional guest experiences while adhering to established standards.
Experience Required
Minimum 5 year(s)
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
Waiter/ Waitress at Soho House & Co.
Frome, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Hospitality, Flexibility, Communication, Time Management
Specialization
Candidates should have 2-3 years of experience in a high-end dining environment and must demonstrate a passion for customer service. Flexibility to work various shifts, including weekends and holidays, is also required.
Experience Required
Minimum 2 year(s)
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Ground Floor - Team Member at Whitbread
Seaton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Teamwork
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and support hotel operations. No prior experience is needed for this position.
Head Housekeeper at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Cleanliness Standards, Morale Building, Attention To Detail, Customer Service, Time Management, Hospitality, Communication, Microsoft Word, Microsoft Excel, Microsoft Outlook, Training Delivery, Flexibility, Willingness To Learn, Driving Licence
Specialization
Candidates must possess previous experience managing a housekeeping department, ideally within a hotel setting, along with strong leadership skills, motivation, and a keen eye for detail. Essential requirements include excellent communication skills, proficiency in Microsoft Office, the ability to deliver training, and possessing a full driving license with access to a car due to the location.
Experience Required
Minimum 2 year(s)
Reception - Team Member at Whitbread
Farnborough, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Teamwork, Check In Procedures, Problem Solving, Friendliness
Specialization
Candidates must possess a fun personality and strong customer service skills to effectively welcome guests and manage check-in procedures. The role requires joining the team at Premier Inn Farnborough West (Southwood) and demonstrating a passion for customer service.
Night Team Member at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Hospitality, Guest Service, Communication Skills, Problem Solving, Attention To Detail, Property Management System, Microsoft Office, Night Audit, Food And Beverage Service, Safety And Security Procedures
Specialization
Candidates should have a friendly, guest-focused personality and be able to work independently during night shifts. Experience in hospitality is preferred but not required, and strong communication skills are essential.
Kitchen Team Member at Whitbread
Skegness, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving Guests, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and support will be provided upon joining. The position requires working 25 hours per week, including evenings and weekends.
Hotel Receptionist at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Multitasking, Time Management, Hospitality, Sales, Administration, Reservation Management, Food And Beverage Service, Upselling, Banking Transactions, Guest Relations, Training
Specialization
Candidates should be passionate individuals dedicated to improving the quality of hotel services. They must be competent in taking reservations and upselling to maximize room rates.
Night Reception Team Leader at Staycity Ltd
Liverpool, England, United Kingdom - Full Time
Skills Needed
Brand Ambassador, Communication, Interpersonal Skills, Guest Experience, Confidence, Hospitality
Specialization
Previous experience in a similar property or using Opera software is helpful but not mandatory as full training will be provided. Excellent communication and interpersonal skills are required for success in this position.
Food Runner at Ardent Pub Group
London, England, United Kingdom - Full Time
Skills Needed
Friendliness, Proactivity, Attention To Detail, Passion For Food, Hospitality, Enthusiasm, Reliability, Fast Paced Environment Adaptability, Team Support, Dish Delivery Care
Specialization
The ideal candidate should be eager to work hard, possess a creative approach with strong attention to detail, and have a genuine passion for food and hospitality with a desire for career growth. Previous experience as a Commis Waiter or Food Runner is preferred.
Kitchen Team Member at Whitbread
Tewkesbury, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Cooking, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and user-friendly equipment will be provided. The position is permanent and offers a set number of hours per week.
Bartender - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Creativity, Attention To Detail, Time Management
Specialization
Candidates should have previous bartending experience, particularly in cocktail making. A passion for hospitality and a natural ability to connect with guests are essential.
Experience Required
Minimum 2 year(s)
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