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Hospitality Jobs in United Kingdom

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Reservations Agent at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Teamwork, Flexibility, Problem Solving, Sales Skills, Technical Skills, Adaptability, Time Management, Positive Attitude, Guest Relations, Reservation Management, Interpersonal Skills
Specialization
Candidates should have a passion for hospitality and a positive impact on guest experiences. Previous experience in hotel reservations is preferred but not mandatory, with a focus on teamwork and adaptability.
Receptionist at Accor
Bridgwater, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Check In, Check Out, Reservations, Billing, Payment Handling, Professionalism, Positive Approach
Specialization
Candidates must possess a strong passion for customer service and hospitality, along with the flexibility to work varied shifts including early mornings, late evenings, weekends, and public holidays. Full reception training will be provided, meaning prior hotel experience is not required if the candidate has a background in customer service and the right attitude.
Reception - Team Member at Whitbread
Farnborough, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Teamwork, Check In Procedures, Problem Solving, Friendliness
Specialization
Candidates must possess a fun personality and strong customer service skills to effectively welcome guests and manage check-in procedures. The role requires joining the team at Premier Inn Farnborough West (Southwood) and demonstrating a passion for customer service.
Host - Soho House Manchester at Soho House & Co.
Manchester, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Table Booking Systems Management, Opera, Opentable, Problem Solving, Communication, Teamwork, Menu Knowledge, Complaint Resolution, Discretion, Professionalism, Attention To Detail, Time Management, Flexibility
Specialization
Candidates must possess 2 to 3 years of experience in a similar role and thrive in fast-paced, high-volume environments while maintaining composure under pressure. Essential qualities include being hospitable, approachable, passionate about customer service, and able to work flexible shifts including weekends and holidays.
Experience Required
Minimum 2 year(s)
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
General Manager (m/f/d) - Colbert Collection at Minor International
London, England, United Kingdom - Full Time
Skills Needed
Leadership, Vision, Hospitality, Pre Opening Management, Strategic Management, Financial Management, Operational Management, Brand Standards, Guest Experiences, Team Culture, Commercial Instinct, Collaboration, Accountability, Time Management, Resilience, Results Driven
Specialization
High-performing leaders must demonstrate strong collaboration, personal integrity, and accountability, proactively anticipating and exceeding guest and colleague needs while working calmly and independently. Candidates must be driven by results, take full responsibility for their work through ethical conduct, and consistently deliver exceptional guest experiences while adhering to established standards.
Experience Required
Minimum 5 year(s)
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Waiter/ Waitress at Soho House & Co.
Frome, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Hospitality, Flexibility, Communication, Time Management
Specialization
Candidates should have 2-3 years of experience in a high-end dining environment and must demonstrate a passion for customer service. Flexibility to work various shifts, including weekends and holidays, is also required.
Experience Required
Minimum 2 year(s)
Housekeeping Supervisor at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Player, Motivation, Calmness Under Pressure, Hospitality, Attention To Detail, Stock Management, Reporting
Specialization
Candidates must possess previous housekeeping experience, ideally including some supervisory experience and prior hotel background. Essential personal attributes include being friendly, motivated, a strong team player, and capable of remaining calm under time pressures.
Experience Required
Minimum 2 year(s)
Restaurant Team Member at Whitbread
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is required for this position, making it suitable for individuals looking to start their careers in hospitality. A friendly personality and a passion for customer service are essential.
Bar Host at Red Hotels Limited
, , United Kingdom - Full Time
Skills Needed
Mixology, Wine Knowledge, Hospitality, Service Delivery, Organization, Self Motivation, Cleanliness, Teamwork, Guest Service, Attention To Detail, Sustainability Awareness, Energy, Professionalism
Specialization
The ideal candidate is a passionate professional skilled in mixology and wine (or eager to learn), possessing a genuine sense of hospitality and attention to detail. Applicants must be organized, self-motivated, tidy, and excited to work with sustainable, locally sourced ingredients while maintaining high standards in a relaxed setting.
Hotel Receptionist at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Multitasking, Time Management, Hospitality, Sales, Administration, Reservation Management, Food And Beverage Service, Upselling, Banking Transactions, Guest Relations, Training
Specialization
Candidates should be passionate individuals dedicated to improving the quality of hotel services. They must be competent in taking reservations and upselling to maximize room rates.
Night Reception Team Leader at Staycity Ltd
Liverpool, England, United Kingdom - Full Time
Skills Needed
Brand Ambassador, Communication, Interpersonal Skills, Guest Experience, Confidence, Hospitality
Specialization
Previous experience in a similar property or using Opera software is helpful but not mandatory as full training will be provided. Excellent communication and interpersonal skills are required for success in this position.
Food Runner at Ardent Pub Group
London, England, United Kingdom - Full Time
Skills Needed
Friendliness, Proactivity, Attention To Detail, Passion For Food, Hospitality, Enthusiasm, Reliability, Fast Paced Environment Adaptability, Team Support, Dish Delivery Care
Specialization
The ideal candidate should be eager to work hard, possess a creative approach with strong attention to detail, and have a genuine passion for food and hospitality with a desire for career growth. Previous experience as a Commis Waiter or Food Runner is preferred.
Ground Floor - Team Member at Whitbread
Seaton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Teamwork
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and support hotel operations. No prior experience is needed for this position.
Night Team Member at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Hospitality, Guest Service, Communication Skills, Problem Solving, Attention To Detail, Property Management System, Microsoft Office, Night Audit, Food And Beverage Service, Safety And Security Procedures
Specialization
Candidates should have a friendly, guest-focused personality and be able to work independently during night shifts. Experience in hospitality is preferred but not required, and strong communication skills are essential.
Night Reception Team Member at Wilde by Staycity Checkpoint Charlie
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Opera Property Management System, Hospitality, Problem Solving, Guest Relations
Specialization
Previous experience in a similar property and familiarity with the Opera system are considered helpful but are not mandatory. Excellent communication and interpersonal skills are required to succeed in this role.
Server - Orangery at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Serving, Hosting, Customer Service, Upselling, Problem Solving, Teamwork, Communication, Menu Knowledge, Hospitality, Empathy, Calmness Under Pressure, Resourcefulness, Flexibility, Attention To Detail, Fast Paced Environment, Rapport Building
Specialization
Candidates should have 1-2 years of experience in a luxury hospitality environment and a passion for delivering five-star service. They must be empathetic, quick-thinking, and able to work well under pressure.
Part Time Night Reception Team Member at Wilde by Staycity Checkpoint Charlie
Liverpool, England, United Kingdom - Full Time
Skills Needed
Communication, Interpersonal Skills, Customer Service, Hospitality, Opera Software
Specialization
Previous experience in a similar property and familiarity with Opera software are helpful but not required. Excellent communication and interpersonal skills are essential for the role.
Bartender - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Creativity, Attention To Detail, Time Management, Adaptability, Interpersonal Skills, Multitasking, Product Knowledge, Positive Attitude, Work Ethic
Specialization
Candidates should have previous bartending experience, particularly in cocktail making, and possess strong interpersonal skills. A passion for hospitality and a willingness to work as part of a supportive team are essential.
Experience Required
Minimum 2 year(s)
Reservations Agent at Accor
City of Edinburgh, Scotland, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Teamwork, Flexibility, Problem Solving, Sales Skills, Technical Skills, Adaptability, Time Management, Positive Attitude, Guest Relations, Reservation Management, Interpersonal Skills

Industry

Hospitality

Description
Company Description We’re looking for a Reservations Agent to make every booking seamless, every guest excited about their visit and every step of the reservation journey effortless at The Hoxton, Edinburgh. Reporting to the Front Office Manager, you’ll be responsible for being the first point of contact for future guests-handling room bookings with accuracy, warmth and genuine hospitality. Your role focuses on managing individual room reservations, supporting hotel operations, and ensuring smooth communication between departments so that every stay begins perfectly. We’ve opened our doors in Edinburgh’s charming West End - our very first Hox in Scotland. Set across 11 beautiful Georgian townhouses, we’re home to 214 bedrooms, a lively open lobby and bar, an all-day Italian trattoria Patatino, a retro-inspired cinema, a flexible and super-size event space called The Get Together, and The Apartment – our unique signature spot for meetings, private dinners and memorable gatherings. More about us… The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Job Description What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. Competitive salary. 29 days holiday (including bank holidays), pension and life insurance. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. What you’ll do… Be the go-to for individual room reservations across phone, email, booking channels, and our website and respond with warmth that reflects our brand. Know our rooms, availability, promotions, and hotel policies inside out so you can guide guests with confidence so that our guests’ expectations are not only met but exceeded. Check bookings before arrival to make sure everything, from payments to special requests, is spot on. Handle payments and documentation correctly, including advance purchase bookings. Introduce guests to everything the hotel offers, from room upgrades and Houses to packages, F&B experiences, and add-ons. Support revenue strategy by identifying opportunities to increase conversion and average spend. Drive direct bookings and help grow our direct share while hitting targets and keep OTA bookings accurate and rates consistent. Work closely with Front Office, Housekeeping, Sales, and Revenue teams to ensure smooth arrivals and seamless stays. Assist corporate bookers, agents, and travel partners professionally and with care. Make sure rooming lists, billing instructions, preferences, and special requests are always up to date. Shine a spotlight on our Houses, highlighting their unique features to guests. Pitch in to support wider hotel operations whenever required. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other, and has fun along the way. Previous experience in hotel reservations is preferred but not mandatory – it’s all about how you contribute to the team! You’re great with computers and on the phone. Passion for exceeding guest’s expectations. Flexibility to support operations or front desk during busy or unexpected moments. Excellent organisational and communication skills with a high level of accuracy. Ability to work independently, prioritise work and ask for clarification when needed. Curious, adaptable and open to new approaches. Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

How To Apply:

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Responsibilities
The Reservations Agent will manage individual room reservations and ensure smooth communication between departments to facilitate seamless guest experiences. They will also handle payments, check bookings, and support hotel operations.
Reservations Agent at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Teamwork, Flexibility, Problem Solving, Sales Skills, Technical Skills, Adaptability, Time Management, Positive Attitude, Guest Relations, Reservation Management, Interpersonal Skills
Specialization
Candidates should have a passion for hospitality and a positive impact on guest experiences. Previous experience in hotel reservations is preferred but not mandatory, with a focus on teamwork and adaptability.
Receptionist at Accor
Bridgwater, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Check In, Check Out, Reservations, Billing, Payment Handling, Professionalism, Positive Approach
Specialization
Candidates must possess a strong passion for customer service and hospitality, along with the flexibility to work varied shifts including early mornings, late evenings, weekends, and public holidays. Full reception training will be provided, meaning prior hotel experience is not required if the candidate has a background in customer service and the right attitude.
Reception - Team Member at Whitbread
Farnborough, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Teamwork, Check In Procedures, Problem Solving, Friendliness
Specialization
Candidates must possess a fun personality and strong customer service skills to effectively welcome guests and manage check-in procedures. The role requires joining the team at Premier Inn Farnborough West (Southwood) and demonstrating a passion for customer service.
Host - Soho House Manchester at Soho House & Co.
Manchester, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Table Booking Systems Management, Opera, Opentable, Problem Solving, Communication, Teamwork, Menu Knowledge, Complaint Resolution, Discretion, Professionalism, Attention To Detail, Time Management, Flexibility
Specialization
Candidates must possess 2 to 3 years of experience in a similar role and thrive in fast-paced, high-volume environments while maintaining composure under pressure. Essential qualities include being hospitable, approachable, passionate about customer service, and able to work flexible shifts including weekends and holidays.
Experience Required
Minimum 2 year(s)
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
General Manager (m/f/d) - Colbert Collection at Minor International
London, England, United Kingdom - Full Time
Skills Needed
Leadership, Vision, Hospitality, Pre Opening Management, Strategic Management, Financial Management, Operational Management, Brand Standards, Guest Experiences, Team Culture, Commercial Instinct, Collaboration, Accountability, Time Management, Resilience, Results Driven
Specialization
High-performing leaders must demonstrate strong collaboration, personal integrity, and accountability, proactively anticipating and exceeding guest and colleague needs while working calmly and independently. Candidates must be driven by results, take full responsibility for their work through ethical conduct, and consistently deliver exceptional guest experiences while adhering to established standards.
Experience Required
Minimum 5 year(s)
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Waiter/ Waitress at Soho House & Co.
Frome, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Hospitality, Flexibility, Communication, Time Management
Specialization
Candidates should have 2-3 years of experience in a high-end dining environment and must demonstrate a passion for customer service. Flexibility to work various shifts, including weekends and holidays, is also required.
Experience Required
Minimum 2 year(s)
Housekeeping Supervisor at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Player, Motivation, Calmness Under Pressure, Hospitality, Attention To Detail, Stock Management, Reporting
Specialization
Candidates must possess previous housekeeping experience, ideally including some supervisory experience and prior hotel background. Essential personal attributes include being friendly, motivated, a strong team player, and capable of remaining calm under time pressures.
Experience Required
Minimum 2 year(s)
Restaurant Team Member at Whitbread
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is required for this position, making it suitable for individuals looking to start their careers in hospitality. A friendly personality and a passion for customer service are essential.
Bar Host at Red Hotels Limited
, , United Kingdom - Full Time
Skills Needed
Mixology, Wine Knowledge, Hospitality, Service Delivery, Organization, Self Motivation, Cleanliness, Teamwork, Guest Service, Attention To Detail, Sustainability Awareness, Energy, Professionalism
Specialization
The ideal candidate is a passionate professional skilled in mixology and wine (or eager to learn), possessing a genuine sense of hospitality and attention to detail. Applicants must be organized, self-motivated, tidy, and excited to work with sustainable, locally sourced ingredients while maintaining high standards in a relaxed setting.
Hotel Receptionist at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Multitasking, Time Management, Hospitality, Sales, Administration, Reservation Management, Food And Beverage Service, Upselling, Banking Transactions, Guest Relations, Training
Specialization
Candidates should be passionate individuals dedicated to improving the quality of hotel services. They must be competent in taking reservations and upselling to maximize room rates.
Night Reception Team Leader at Staycity Ltd
Liverpool, England, United Kingdom - Full Time
Skills Needed
Brand Ambassador, Communication, Interpersonal Skills, Guest Experience, Confidence, Hospitality
Specialization
Previous experience in a similar property or using Opera software is helpful but not mandatory as full training will be provided. Excellent communication and interpersonal skills are required for success in this position.
Food Runner at Ardent Pub Group
London, England, United Kingdom - Full Time
Skills Needed
Friendliness, Proactivity, Attention To Detail, Passion For Food, Hospitality, Enthusiasm, Reliability, Fast Paced Environment Adaptability, Team Support, Dish Delivery Care
Specialization
The ideal candidate should be eager to work hard, possess a creative approach with strong attention to detail, and have a genuine passion for food and hospitality with a desire for career growth. Previous experience as a Commis Waiter or Food Runner is preferred.
Ground Floor - Team Member at Whitbread
Seaton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Teamwork
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and support hotel operations. No prior experience is needed for this position.
Night Team Member at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Hospitality, Guest Service, Communication Skills, Problem Solving, Attention To Detail, Property Management System, Microsoft Office, Night Audit, Food And Beverage Service, Safety And Security Procedures
Specialization
Candidates should have a friendly, guest-focused personality and be able to work independently during night shifts. Experience in hospitality is preferred but not required, and strong communication skills are essential.
Night Reception Team Member at Wilde by Staycity Checkpoint Charlie
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Opera Property Management System, Hospitality, Problem Solving, Guest Relations
Specialization
Previous experience in a similar property and familiarity with the Opera system are considered helpful but are not mandatory. Excellent communication and interpersonal skills are required to succeed in this role.
Server - Orangery at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Serving, Hosting, Customer Service, Upselling, Problem Solving, Teamwork, Communication, Menu Knowledge, Hospitality, Empathy, Calmness Under Pressure, Resourcefulness, Flexibility, Attention To Detail, Fast Paced Environment, Rapport Building
Specialization
Candidates should have 1-2 years of experience in a luxury hospitality environment and a passion for delivering five-star service. They must be empathetic, quick-thinking, and able to work well under pressure.
Part Time Night Reception Team Member at Wilde by Staycity Checkpoint Charlie
Liverpool, England, United Kingdom - Full Time
Skills Needed
Communication, Interpersonal Skills, Customer Service, Hospitality, Opera Software
Specialization
Previous experience in a similar property and familiarity with Opera software are helpful but not required. Excellent communication and interpersonal skills are essential for the role.
Bartender - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Creativity, Attention To Detail, Time Management, Adaptability, Interpersonal Skills, Multitasking, Product Knowledge, Positive Attitude, Work Ethic
Specialization
Candidates should have previous bartending experience, particularly in cocktail making, and possess strong interpersonal skills. A passion for hospitality and a willingness to work as part of a supportive team are essential.
Experience Required
Minimum 2 year(s)