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Hospitality Jobs in United Kingdom

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Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
Ground Floor - Team Member at Whitbread
Merton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Food Serving, Teamwork, Communication
Specialization
No prior experience is needed for this role, which requires a fun personality and strong customer service skills. The candidate must be passionate about customer service and willing to join the UK's leading hospitality business, Whitbread.
Senior Waiter at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Section Leadership, Service Delivery, Guest Journey Enhancement, Collaboration, Etiquette, Presentation, Food Knowledge, Wine Knowledge, Service Protocol, Communication, Organization, Hospitality
Specialization
Candidates must possess experience working in Michelin-starred or fine dining establishments, coupled with a deep understanding of food, wine, and service protocol. Essential qualities include maintaining a calm, charismatic presence and demonstrating a genuine passion for hospitality and professional growth.
Experience Required
Minimum 2 year(s)
Restaurant Team Member at Whitbread
Glastonbury, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is needed for this role, making it accessible for those new to the hospitality industry. A friendly personality and a passion for customer service are essential.
Waiter at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Customer Service, Fine Dining Service, Communication, Organization, Menu Knowledge, Hospitality, Team Collaboration, Presentation, Etiquette, Professionalism
Specialization
Candidates must have experience in fast-paced and fine dining environments. A charismatic presence, strong communication skills, and a genuine passion for hospitality are essential.
Experience Required
Minimum 2 year(s)
Head Housekeeper at Whitbread
, England, United Kingdom - Full Time
Skills Needed
Shift Leadership, Management, Cleaning, Team Leadership, Hospitality
Specialization
Candidates must have experience in shift leadership to take the next step in their managerial career. The role requires a passion for cleaning and the ability to lead a team effectively to achieve greater guest satisfaction.
Experience Required
Minimum 2 year(s)
Waiter/ Waitress at Soho House & Co.
Frome, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Hospitality, Flexibility, Communication, Time Management
Specialization
Candidates should have 2-3 years of experience in a high-end dining environment and must demonstrate a passion for customer service. Flexibility to work various shifts, including weekends and holidays, is also required.
Experience Required
Minimum 2 year(s)
F&B Assistant - Casual at Radisson Hotel Group
Liverpool, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Management, Cost Control, It Systems Proficiency, Problem Solving, Teamwork, Attention To Detail
Specialization
Previous experience in food and beverage service is beneficial but not essential for this role. Candidates must possess a hands-on approach, strong communication skills, and a genuine passion for the hospitality industry.
ZIP - Team Member at Whitbread
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Multitasking, Food Preparation, Reception Duties
Specialization
No prior experience is required for this role. Candidates should possess a fun personality and a strong passion for customer service.
Front Office Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Teamwork, Flexibility, Numerical Skills, Analytical Skills, Proactive Approach, Hospitality, Guest Experience, Service Driven, Training, Office Software, Hotel Management Systems, Opera Pms
Specialization
Previous experience as a receptionist or in a similar role is preferred, along with strong numerical and analytical skills. Excellent customer service and communication skills are essential, along with the ability to work independently and adapt to changing priorities.
Ground Floor - Team Member at Whitbread
Seaton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Teamwork
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and support hotel operations. No prior experience is needed for this position.
Bar Host at Red Hotels Limited
, , United Kingdom - Full Time
Skills Needed
Mixology, Wine Knowledge, Hospitality, Service Delivery, Organization, Self Motivation, Cleanliness, Teamwork, Guest Service, Attention To Detail, Sustainability Awareness, Energy, Professionalism
Specialization
The ideal candidate is a passionate professional skilled in mixology and wine (or eager to learn), possessing a genuine sense of hospitality and attention to detail. Applicants must be organized, self-motivated, tidy, and excited to work with sustainable, locally sourced ingredients while maintaining high standards in a relaxed setting.
Porter at Relais & Châteaux Park-Hotel Egerner Höfe
Bala, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Local Area Knowledge, Valet Parking, Hospitality, Teamwork, Adaptability, Professionalism, Guest Relations
Specialization
Candidates must possess a full driving licence and be able to commute independently to the hotel. While previous hospitality experience is not required, applicants should be personable, flexible, and have strong local knowledge.
Host - Soho House Manchester at Soho House & Co.
Manchester, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Table Booking Systems Management, Opera, Opentable, Problem Solving, Communication, Teamwork, Menu Knowledge, Complaint Resolution, Discretion, Professionalism, Attention To Detail, Time Management, Flexibility
Specialization
Candidates must possess 2 to 3 years of experience in a similar role and thrive in fast-paced, high-volume environments while maintaining composure under pressure. Essential qualities include being hospitable, approachable, passionate about customer service, and able to work flexible shifts including weekends and holidays.
Experience Required
Minimum 2 year(s)
Kitchen Team Member at Whitbread
Coventry, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as training and user-friendly equipment will be provided upon joining. The position requires availability for weekend breakfast shifts only.
Host - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Reservations, Cash Handling, Card Payments, Front Of House, Hospitality, Teamwork, Problem Solving
Specialization
Candidates must have previous experience in a busy Front of House role and possess a genuine desire to make guests feel welcome and looked after. The ideal applicant should be passionate about hospitality, positive in interactions, and willing to be a flexible, ego-free team player.
Guest Service Agent (Nights) at Radisson Hotel Group
Sheffield, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Attention To Detail, Empathy, Patience, Teamwork, Front Office Operations, Hospitality
Specialization
Candidates should possess a positive attitude, strong verbal communication skills, and a creative approach to problem-solving. Previous experience in a similar hospitality role is considered beneficial but is not strictly required.
General Manager at Accor
Liverpool, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Hospitality, Operational Performance, Guest Experience, Revenue Management, Community Engagement, Inclusivity, Motivation, Commercial Focus, Problem Solving, Communication, Relationship Building, Cultural Awareness, Service Excellence, Performance Improvement
Specialization
Candidates must have a minimum of 5 years' experience as a General Manager in a comparable hotel environment. A strong commercial focus and a passion for creating memorable guest experiences are essential.
Experience Required
Minimum 5 year(s)
Food & Beverage Assistant - Casual at Radisson Hotel Group
Manchester, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Management, Cost Control, Teamwork, Problem Solving, It Systems, Attention To Detail
Specialization
Previous experience in food and beverage service is beneficial but not essential. Candidates must possess a hands-on approach, strong communication skills, and a commitment to delivering exceptional guest service.
Ground Floor Team Member at Whitbread
Bournemouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Cocktail Making, Teamwork, Hospitality
Specialization
No prior experience is needed for this role, which requires a fun personality and passion for customer service. The position involves working 16 hours per week, including evenings and weekends, on a fixed-term contract.
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality

Industry

Hospitality

Description
The London EDITION is looking for its next Guest Relations Agent! Would you like a job that gives you… * 28 Holiday days (including bank holidays) * Food in shift – Meal on us! * Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000! * Discounted food & drink in all our restaurants and bars * Discounts for your friends and family * £5 breakfast when staying in most of our European hotels * Wellness and mental health programmes * World class training and development * Unlimited career opportunities (internationally and locally) * Half price cinema tickets * Specially curated discounts in thousands of shops * Amazing staff parties * …and much more Are you looking for a place to work that inspires you, challenges you and makes you proud to come to work? A place where service comes from the heart, not from a handbook? A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests?  We are looking for a driven, diligent and friendly Guest Relations Agent to join the team at The London EDITION hotel. As our Guest Relations Agent you will have a natural ability to connect with people and have a creative flair to deliver personalised tailored service to our guests. As a Guest Relations Agent you will: * Creating and arranging amenities to surprise and delight our guests. * Having presence in the lobby, meeting, greeting and providing assistance to ensure maximum guest satisfaction. * Liaising with all departments to ensure all guests needs and expectations are met. * Liaising with guests, finding out their preferences and updating their Opera profiles. * Managing and swiftly resolving guest complaints. * Being the main point of contact for VIP guests and ensuring all departments are fully briefed on their requirements. * Serving as a main point of contact for long-stay guests to ensure consistency. Our most successful Guest Relations Agent is someone who: * Anticipate our guests needs and be able to thing outside the box to create tailored experiences that leave our guests with lasting memories. * Someone who is creative! * Previous experience in a Guest facing role within a luxury hotel. * Someone who is naturally engaging and attentive with an eye for detail * A self-starter who is intuitive and dependable. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar. If this sounds like the perfect place for you, apply to be our next Guest Relations Agent today! EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.   But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.   We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global  team, and become the best version of you.
Responsibilities
As a Guest Relations Agent, you will create and arrange amenities to surprise and delight guests while ensuring maximum guest satisfaction through presence in the lobby. You will also manage guest complaints and serve as the main point of contact for VIP and long-stay guests.
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
Ground Floor - Team Member at Whitbread
Merton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Food Serving, Teamwork, Communication
Specialization
No prior experience is needed for this role, which requires a fun personality and strong customer service skills. The candidate must be passionate about customer service and willing to join the UK's leading hospitality business, Whitbread.
Senior Waiter at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Section Leadership, Service Delivery, Guest Journey Enhancement, Collaboration, Etiquette, Presentation, Food Knowledge, Wine Knowledge, Service Protocol, Communication, Organization, Hospitality
Specialization
Candidates must possess experience working in Michelin-starred or fine dining establishments, coupled with a deep understanding of food, wine, and service protocol. Essential qualities include maintaining a calm, charismatic presence and demonstrating a genuine passion for hospitality and professional growth.
Experience Required
Minimum 2 year(s)
Restaurant Team Member at Whitbread
Glastonbury, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Time Management
Specialization
No prior experience is needed for this role, making it accessible for those new to the hospitality industry. A friendly personality and a passion for customer service are essential.
Waiter at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Customer Service, Fine Dining Service, Communication, Organization, Menu Knowledge, Hospitality, Team Collaboration, Presentation, Etiquette, Professionalism
Specialization
Candidates must have experience in fast-paced and fine dining environments. A charismatic presence, strong communication skills, and a genuine passion for hospitality are essential.
Experience Required
Minimum 2 year(s)
Head Housekeeper at Whitbread
, England, United Kingdom - Full Time
Skills Needed
Shift Leadership, Management, Cleaning, Team Leadership, Hospitality
Specialization
Candidates must have experience in shift leadership to take the next step in their managerial career. The role requires a passion for cleaning and the ability to lead a team effectively to achieve greater guest satisfaction.
Experience Required
Minimum 2 year(s)
Waiter/ Waitress at Soho House & Co.
Frome, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Hospitality, Flexibility, Communication, Time Management
Specialization
Candidates should have 2-3 years of experience in a high-end dining environment and must demonstrate a passion for customer service. Flexibility to work various shifts, including weekends and holidays, is also required.
Experience Required
Minimum 2 year(s)
F&B Assistant - Casual at Radisson Hotel Group
Liverpool, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Management, Cost Control, It Systems Proficiency, Problem Solving, Teamwork, Attention To Detail
Specialization
Previous experience in food and beverage service is beneficial but not essential for this role. Candidates must possess a hands-on approach, strong communication skills, and a genuine passion for the hospitality industry.
ZIP - Team Member at Whitbread
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Multitasking, Food Preparation, Reception Duties
Specialization
No prior experience is required for this role. Candidates should possess a fun personality and a strong passion for customer service.
Front Office Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Teamwork, Flexibility, Numerical Skills, Analytical Skills, Proactive Approach, Hospitality, Guest Experience, Service Driven, Training, Office Software, Hotel Management Systems, Opera Pms
Specialization
Previous experience as a receptionist or in a similar role is preferred, along with strong numerical and analytical skills. Excellent customer service and communication skills are essential, along with the ability to work independently and adapt to changing priorities.
Ground Floor - Team Member at Whitbread
Seaton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Teamwork
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and support hotel operations. No prior experience is needed for this position.
Bar Host at Red Hotels Limited
, , United Kingdom - Full Time
Skills Needed
Mixology, Wine Knowledge, Hospitality, Service Delivery, Organization, Self Motivation, Cleanliness, Teamwork, Guest Service, Attention To Detail, Sustainability Awareness, Energy, Professionalism
Specialization
The ideal candidate is a passionate professional skilled in mixology and wine (or eager to learn), possessing a genuine sense of hospitality and attention to detail. Applicants must be organized, self-motivated, tidy, and excited to work with sustainable, locally sourced ingredients while maintaining high standards in a relaxed setting.
Porter at Relais & Châteaux Park-Hotel Egerner Höfe
Bala, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Local Area Knowledge, Valet Parking, Hospitality, Teamwork, Adaptability, Professionalism, Guest Relations
Specialization
Candidates must possess a full driving licence and be able to commute independently to the hotel. While previous hospitality experience is not required, applicants should be personable, flexible, and have strong local knowledge.
Host - Soho House Manchester at Soho House & Co.
Manchester, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Table Booking Systems Management, Opera, Opentable, Problem Solving, Communication, Teamwork, Menu Knowledge, Complaint Resolution, Discretion, Professionalism, Attention To Detail, Time Management, Flexibility
Specialization
Candidates must possess 2 to 3 years of experience in a similar role and thrive in fast-paced, high-volume environments while maintaining composure under pressure. Essential qualities include being hospitable, approachable, passionate about customer service, and able to work flexible shifts including weekends and holidays.
Experience Required
Minimum 2 year(s)
Kitchen Team Member at Whitbread
Coventry, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as training and user-friendly equipment will be provided upon joining. The position requires availability for weekend breakfast shifts only.
Host - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Reservations, Cash Handling, Card Payments, Front Of House, Hospitality, Teamwork, Problem Solving
Specialization
Candidates must have previous experience in a busy Front of House role and possess a genuine desire to make guests feel welcome and looked after. The ideal applicant should be passionate about hospitality, positive in interactions, and willing to be a flexible, ego-free team player.
Guest Service Agent (Nights) at Radisson Hotel Group
Sheffield, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Attention To Detail, Empathy, Patience, Teamwork, Front Office Operations, Hospitality
Specialization
Candidates should possess a positive attitude, strong verbal communication skills, and a creative approach to problem-solving. Previous experience in a similar hospitality role is considered beneficial but is not strictly required.
General Manager at Accor
Liverpool, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Hospitality, Operational Performance, Guest Experience, Revenue Management, Community Engagement, Inclusivity, Motivation, Commercial Focus, Problem Solving, Communication, Relationship Building, Cultural Awareness, Service Excellence, Performance Improvement
Specialization
Candidates must have a minimum of 5 years' experience as a General Manager in a comparable hotel environment. A strong commercial focus and a passion for creating memorable guest experiences are essential.
Experience Required
Minimum 5 year(s)
Food & Beverage Assistant - Casual at Radisson Hotel Group
Manchester, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Management, Cost Control, Teamwork, Problem Solving, It Systems, Attention To Detail
Specialization
Previous experience in food and beverage service is beneficial but not essential. Candidates must possess a hands-on approach, strong communication skills, and a commitment to delivering exceptional guest service.
Ground Floor Team Member at Whitbread
Bournemouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Cocktail Making, Teamwork, Hospitality
Specialization
No prior experience is needed for this role, which requires a fun personality and passion for customer service. The position involves working 16 hours per week, including evenings and weekends, on a fixed-term contract.