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Hospitality Jobs in United Kingdom

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Operations Manager London at Unicorn Facility Services GmbH Unicorn Hospitality Group
Greater London, England, United Kingdom - Full Time
Skills Needed
Housekeeping Management, Operational Excellence, Team Coaching, Kpi Tracking, Unit Economics, Recruiting, Onboarding, Sla Management, Compliance, Health & Safety, Labor Cost Management, Quality Auditing, Digital Rota Management, Hospitality Operations, People Leadership, English Fluency
Specialization
Requires several years of hands-on housekeeping experience in hotels or serviced apartments and a business-minded approach to operations. Must be tech-savvy with digital tools and business-fluent in English.
Experience Required
Minimum 5 year(s)
Chef de Partie at BaxterStorey Ireland Ltd
Bushey, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Allergen Management, Menu Presentation, Organizational Skills, Communication Skills, Budget Management, Health & Safety Knowledge, Hospitality, Pastry, Deli Bar Management
Specialization
Requires an experienced Chef de Partie with a passion for food, creativity, and strong organizational skills. Must have up to-date knowledge of food trends, health and safety regulations, and the right to work in the UK.
Experience Required
Minimum 2 year(s)
Commercial Host at Moco Museum London Ltd.
London, England, United Kingdom - Full Time
Skills Needed
Sales Conversion, Customer Service, Hospitality, Upselling, Communication Skills, Public Engagement, Promotional Marketing, Visitor Experience Management, Multilingualism, Interpersonal Skills
Specialization
Candidates must be fluent in English, have previous customer service or hospitality experience, and be eligible to work in the UK. Reliability and the ability to work evenings and weekends are essential.
Drinks Excellence Manager (Hybrid 50/50) at Greene King
Burton Upon Trent, England, United Kingdom - Full Time
Skills Needed
Drinks Quality, Customer Experience, Training, Stakeholder Management, Commercial Awareness, Bar Management, Hospitality, Influencing Skills, Audit, Feedback Analysis, Beverage Categories, Quality Standards, Cross Functional Collaboration, Innovation, Engagement, Perfect Serve
Specialization
The role requires strong knowledge across various drink categories and experience in multi-site hospitality, ideally with a background in bar or pub management. A passion for drinks quality and strong influencing and presentation skills are essential.
Experience Required
Minimum 5 year(s)
General Assistant at BaxterStorey Ireland Ltd
Bracknell, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Teamwork, Health And Safety Compliance, Hygiene Standards, Communication, Hospitality, Problem Solving
Specialization
Candidates should have a passion for hospitality and the ability to work collaboratively within an inclusive team. Previous experience in food service and knowledge of food safety practices are preferred but not mandatory.
General Assistant at BaxterStorey Ireland Ltd
Winkfield Street, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Teamwork, Health And Safety Compliance, Hygiene Standards, Hospitality, Communication, Problem Solving
Specialization
Candidates should have a passion for food and customer service and the ability to work collaboratively in a team. Previous experience in food service and knowledge of food safety practices are preferred.
General Catering Assistant - Term Time at BaxterStorey Ireland Ltd
Sevenoaks, England, United Kingdom - Full Time
Skills Needed
Food Production, Lunch Service, Hospitality, Catering, Child Nutrition
Specialization
Applicants must be experienced General Catering Assistants who are able to drive to the location in Sevenoaks. A satisfactory Enhanced DBS check and professional references are required for the role.
Experience Required
Minimum 2 year(s)
Night Food Service Assistant at BaxterStorey Ireland Ltd
Wakefield, England, United Kingdom - Full Time
Skills Needed
Catering, Food Safety, Health And Safety, Allergen Requirements, Hospitality, Customer Service, Teamwork, Time Management
Specialization
Candidates must have a solid background in catering and possess strong knowledge of food safety and allergen regulations. Due to the night shift hours, access to a personal vehicle is recommended.
Experience Required
Minimum 2 year(s)
Café Team Member 20h at HM Group
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Preparation, Beverage Service, Communication Skills, Adaptability, Hospitality, Active Listening, Time Management
Specialization
Candidates should be customer-focused, adaptable, and possess strong communication skills with a passion for food and beverages. Previous experience in hospitality is a plus but not essential, though English language proficiency is required.
Operations Assistant - F&B-2 at David Lloyd Clubs
Liverpool, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Collaboration, Listening Skills, Teamwork, Fast Paced Environment
Specialization
Candidates should be team players with previous hospitality experience and a passion for engaging with people. An emergency response qualification is desirable but not essential.
Zero Hour General Catering Assistant at BaxterStorey Ireland Ltd
Fareham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Teamwork, Health And Safety Compliance, Hygiene Standards, Hospitality, Communication, Problem Solving
Specialization
Candidates should have a passion for hospitality and the ability to work collaboratively in a team environment. Previous experience in food service and knowledge of food safety practices are preferred.
Food service assistant at BaxterStorey Ireland Ltd
Northampton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Teamwork, Health And Safety Compliance, Hygiene Standards, Hospitality, Communication, Problem Solving
Specialization
Candidates should have a passion for food and customer service and the ability to work collaboratively in a team. Previous experience in food service and knowledge of food safety practices are preferred but not mandatory.
Team Member- Trafalgar Square at BaxterStorey Ireland Ltd
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Coffee Preparation, Wine Service, Cocktail Making, Craft Beer Knowledge, Communication Skills, Hospitality
Specialization
Ideally requires over one year of hospitality experience and the ability to reliably commute to central London. Candidates must possess strong communication skills, enthusiasm, and a passion for guest service.
Bar & Waiting Staff at Greene King
Greater London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Bar Service, Food Service, Communication, Teamwork, Attention To Detail, Drink Preparation, Safety Compliance, Hospitality
Specialization
The ideal candidate should have a positive, can-do attitude and a strong willingness to learn and develop new skills. You must be a team player with a keen eye for detail and a passion for delivering excellent customer service.
Key Holder Sales Associate at LOccitane Limited
, England, United Kingdom - Full Time
Skills Needed
Customer Experience, Beauty Consultation, Sales, Visual Merchandising, Stock Management, Point Of Sale (Pos), Clienteling, Storytelling, Luxury Retail, Hospitality, Communication, Teamwork
Specialization
Candidates should have a positive, 'can-do' attitude and an affinity for luxury retail, beauty, or hospitality. Experience in guest-centric environments and a commitment to sustainability are highly valued.
Temp General Assistant at BaxterStorey Ireland Ltd
Dunfermline, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Teamwork, Health And Safety Compliance, Hygiene Standards, Hospitality, Communication, Problem Solving, Food Safety, Sanitation Practices
Specialization
Candidates should have a passion for hospitality and the ability to work collaboratively within a team. Previous experience in food service and knowledge of food safety practices are preferred but not mandatory.
Brand Ambassador at REL Field Marketing
Pontycymer, Wales, United Kingdom - Full Time
Skills Needed
Customer Engagement, Product Promotion, Sales Driving, Communication, Retail Sampling, Professionalism, Hospitality
Specialization
Seeking confident, outgoing communicators who are reliable and comfortable sampling alcohol. Previous experience in promotions, retail, hospitality, or customer service is helpful but not essential.
Dream Getaway Consultant at Sweetcarolinatravels
Manchester, England, United Kingdom - Full Time
Skills Needed
Travel Planning, Customer Service, Interpersonal Communication, Itinerary Design, Digital Tool Proficiency, Relationship Building, Organization, Hospitality
Specialization
Candidates must be at least 18 years old with a strong passion for travel and excellent communication skills. Proficiency with online platforms and a self-motivated approach to remote work are required.
Team Member - Westfield Shopping Centre at Pret A Manger - UK
Greater London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Preparation, Teamwork, Communication, Hospitality, Time Management
Specialization
No previous experience is required as best-in-class training is provided. Candidates should be kind, honest, generous, and passionate about spreading joy to customers.
Team Member - Eastcheap, 19 at Pret A Manger - UK
City of London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Preparation, Teamwork, Communication, Hospitality, Time Management, Attention To Detail
Specialization
No prior experience is needed as best-in-class training is provided. Candidates should be kind, honest, generous, and passionate about bringing joy to customers.
Operations Manager London at Unicorn Facility Services GmbH Unicorn Hospitality Group
Greater London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Housekeeping Management, Operational Excellence, Team Coaching, KPI Tracking, Unit Economics, Recruiting, Onboarding, SLA Management, Compliance, Health & Safety, Labor Cost Management, Quality Auditing, Digital Rota Management, Hospitality Operations, People Leadership, English Fluency

Industry

Hospitality

Description
OUR MISSION At Unicorn, we believe that hospitality is more than just a service — it's a promise. We are the operational backbone of some of Europe's most forward-thinking hotel brands: the partner guests never see, but always feel. From immaculate rooms to seamless remote check-ins, we deliver Hotel Operations-as-a-Service — housekeeping, maintenance, and guest operations — white-labelled under our partners' brands. This is a hands-on, on-site role. Your office is our hotels. You will spend your days in the properties — walking the floors, checking the rooms, and standing shoulder to shoulder with your team leaders and housekeepers. You will own the numbers too, but you'll earn them on the ground, not from behind a desk. If you lead best from a screen, this is not the role for you. WHAT YOU OWN — AND ARE ACCOUNTABLE FOR Operational excellence at the property level: You will be responsible for the day-to-day operations across our partner hotels in London. You'll ensure that housekeeping, maintenance, and service standards not only meet but exceed the expectations of our clients and guests — through daily quality audits and zero compromise on standards. Team & coaching: You lead, coach, and develop site managers and frontline crews. You build a team that takes pride in its work, is clearly led, and where talent can grow from cleaning staff to site management. Costs & KPIs: You think in terms of unit economics and make decisions based on data. You track cost-per-room and labour cost ratios weekly and report monthly to the General Manager UK — you spot discrepancies before they become a problem. Recruiting & onboarding: You build and maintain a talent pipeline in London's highly competitive job market, leveraging job boards, referral programmes, and local networks. You handle onboarding and training in close collaboration with People & Culture. Customer partnership: You build trust through reliability and ensure that every SLA is not only met but exceeded. After all, our partners' reputation is our reputation. Compliance & standards: You ensure compliance with UK employment law, health & safety regulations, and all Unicorn templates and framework agreements. No special local agreements may be made without the written approval of the General Manager UK. Standards and safety are non-negotiable — we measure, we audit, and we hold the line. WHO YOU ARE Hands-on housekeeping experience is non-negotiable — you have done the work yourself, not just managed it. You bring several years of it, in hotels, serviced apartments, or hospitality, and you can clearly demonstrate which decisions have driven your success in this field. Hands-on and present: You lead from the floor, not from a screen. You're at your best in the rooms and corridors with your crews, and you'd rather catch a quality issue with your own eyes than read about it in a report. Most of your week is spent at the properties. Business-minded: You understand labour cost ratios and break-even points, and you translate financial goals into day-to-day operations. People-first leader: You lead with empathy and clarity. You know that in a people-intensive business, your team's well-being directly determines guest satisfaction. Resilient and calm: You stay composed when things get hectic — and in hospitality, things do get hectic. You solve problems without drama and keep your team leaders and housekeepers on board. Versatile day to day: a quality audit at a hotel in the morning, a feedback session at noon, and a rota review in the evening — you switch between these seamlessly. Tech-savvy: You use digital rotas, live dashboards, and KPI tracking as naturally as others use email. 100% digital operations are the norm for you. Languages: Business-fluent English (C1+). Additional languages are a real plus — our frontline teams are international, and you will move from morning crew briefings to English-language reporting in the afternoon. WHY UNICORN We're building the next generation of hospitality services — with both feet firmly on the ground. We're founder-led and profitable, which means we focus on margins, quality, and efficiency, not headlines. You'll find a team that takes pride in getting the details right, treats every guest interaction as a promise kept, and believes that the best companies are built by people who truly care. And because we are growing fast across Europe, this role is a starting point, not a ceiling — for someone who delivers, there is a clear path into regional and leadership positions
Responsibilities
Oversee day-to-day housekeeping, maintenance, and guest operations across partner hotels in London to ensure high quality standards. Manage site managers and frontline crews while tracking unit economics and labor cost ratios.
Operations Manager London at Unicorn Facility Services GmbH Unicorn Hospitality Group
Greater London, England, United Kingdom - Full Time
Skills Needed
Housekeeping Management, Operational Excellence, Team Coaching, Kpi Tracking, Unit Economics, Recruiting, Onboarding, Sla Management, Compliance, Health & Safety, Labor Cost Management, Quality Auditing, Digital Rota Management, Hospitality Operations, People Leadership, English Fluency
Specialization
Requires several years of hands-on housekeeping experience in hotels or serviced apartments and a business-minded approach to operations. Must be tech-savvy with digital tools and business-fluent in English.
Experience Required
Minimum 5 year(s)
Chef de Partie at BaxterStorey Ireland Ltd
Bushey, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Allergen Management, Menu Presentation, Organizational Skills, Communication Skills, Budget Management, Health & Safety Knowledge, Hospitality, Pastry, Deli Bar Management
Specialization
Requires an experienced Chef de Partie with a passion for food, creativity, and strong organizational skills. Must have up to-date knowledge of food trends, health and safety regulations, and the right to work in the UK.
Experience Required
Minimum 2 year(s)
Commercial Host at Moco Museum London Ltd.
London, England, United Kingdom - Full Time
Skills Needed
Sales Conversion, Customer Service, Hospitality, Upselling, Communication Skills, Public Engagement, Promotional Marketing, Visitor Experience Management, Multilingualism, Interpersonal Skills
Specialization
Candidates must be fluent in English, have previous customer service or hospitality experience, and be eligible to work in the UK. Reliability and the ability to work evenings and weekends are essential.
Drinks Excellence Manager (Hybrid 50/50) at Greene King
Burton Upon Trent, England, United Kingdom - Full Time
Skills Needed
Drinks Quality, Customer Experience, Training, Stakeholder Management, Commercial Awareness, Bar Management, Hospitality, Influencing Skills, Audit, Feedback Analysis, Beverage Categories, Quality Standards, Cross Functional Collaboration, Innovation, Engagement, Perfect Serve
Specialization
The role requires strong knowledge across various drink categories and experience in multi-site hospitality, ideally with a background in bar or pub management. A passion for drinks quality and strong influencing and presentation skills are essential.
Experience Required
Minimum 5 year(s)
General Assistant at BaxterStorey Ireland Ltd
Bracknell, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Teamwork, Health And Safety Compliance, Hygiene Standards, Communication, Hospitality, Problem Solving
Specialization
Candidates should have a passion for hospitality and the ability to work collaboratively within an inclusive team. Previous experience in food service and knowledge of food safety practices are preferred but not mandatory.
General Assistant at BaxterStorey Ireland Ltd
Winkfield Street, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Teamwork, Health And Safety Compliance, Hygiene Standards, Hospitality, Communication, Problem Solving
Specialization
Candidates should have a passion for food and customer service and the ability to work collaboratively in a team. Previous experience in food service and knowledge of food safety practices are preferred.
General Catering Assistant - Term Time at BaxterStorey Ireland Ltd
Sevenoaks, England, United Kingdom - Full Time
Skills Needed
Food Production, Lunch Service, Hospitality, Catering, Child Nutrition
Specialization
Applicants must be experienced General Catering Assistants who are able to drive to the location in Sevenoaks. A satisfactory Enhanced DBS check and professional references are required for the role.
Experience Required
Minimum 2 year(s)
Night Food Service Assistant at BaxterStorey Ireland Ltd
Wakefield, England, United Kingdom - Full Time
Skills Needed
Catering, Food Safety, Health And Safety, Allergen Requirements, Hospitality, Customer Service, Teamwork, Time Management
Specialization
Candidates must have a solid background in catering and possess strong knowledge of food safety and allergen regulations. Due to the night shift hours, access to a personal vehicle is recommended.
Experience Required
Minimum 2 year(s)
Café Team Member 20h at HM Group
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Preparation, Beverage Service, Communication Skills, Adaptability, Hospitality, Active Listening, Time Management
Specialization
Candidates should be customer-focused, adaptable, and possess strong communication skills with a passion for food and beverages. Previous experience in hospitality is a plus but not essential, though English language proficiency is required.
Operations Assistant - F&B-2 at David Lloyd Clubs
Liverpool, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Collaboration, Listening Skills, Teamwork, Fast Paced Environment
Specialization
Candidates should be team players with previous hospitality experience and a passion for engaging with people. An emergency response qualification is desirable but not essential.
Zero Hour General Catering Assistant at BaxterStorey Ireland Ltd
Fareham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Teamwork, Health And Safety Compliance, Hygiene Standards, Hospitality, Communication, Problem Solving
Specialization
Candidates should have a passion for hospitality and the ability to work collaboratively in a team environment. Previous experience in food service and knowledge of food safety practices are preferred.
Food service assistant at BaxterStorey Ireland Ltd
Northampton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Teamwork, Health And Safety Compliance, Hygiene Standards, Hospitality, Communication, Problem Solving
Specialization
Candidates should have a passion for food and customer service and the ability to work collaboratively in a team. Previous experience in food service and knowledge of food safety practices are preferred but not mandatory.
Team Member- Trafalgar Square at BaxterStorey Ireland Ltd
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Coffee Preparation, Wine Service, Cocktail Making, Craft Beer Knowledge, Communication Skills, Hospitality
Specialization
Ideally requires over one year of hospitality experience and the ability to reliably commute to central London. Candidates must possess strong communication skills, enthusiasm, and a passion for guest service.
Bar & Waiting Staff at Greene King
Greater London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Bar Service, Food Service, Communication, Teamwork, Attention To Detail, Drink Preparation, Safety Compliance, Hospitality
Specialization
The ideal candidate should have a positive, can-do attitude and a strong willingness to learn and develop new skills. You must be a team player with a keen eye for detail and a passion for delivering excellent customer service.
Key Holder Sales Associate at LOccitane Limited
, England, United Kingdom - Full Time
Skills Needed
Customer Experience, Beauty Consultation, Sales, Visual Merchandising, Stock Management, Point Of Sale (Pos), Clienteling, Storytelling, Luxury Retail, Hospitality, Communication, Teamwork
Specialization
Candidates should have a positive, 'can-do' attitude and an affinity for luxury retail, beauty, or hospitality. Experience in guest-centric environments and a commitment to sustainability are highly valued.
Temp General Assistant at BaxterStorey Ireland Ltd
Dunfermline, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Teamwork, Health And Safety Compliance, Hygiene Standards, Hospitality, Communication, Problem Solving, Food Safety, Sanitation Practices
Specialization
Candidates should have a passion for hospitality and the ability to work collaboratively within a team. Previous experience in food service and knowledge of food safety practices are preferred but not mandatory.
Brand Ambassador at REL Field Marketing
Pontycymer, Wales, United Kingdom - Full Time
Skills Needed
Customer Engagement, Product Promotion, Sales Driving, Communication, Retail Sampling, Professionalism, Hospitality
Specialization
Seeking confident, outgoing communicators who are reliable and comfortable sampling alcohol. Previous experience in promotions, retail, hospitality, or customer service is helpful but not essential.
Dream Getaway Consultant at Sweetcarolinatravels
Manchester, England, United Kingdom - Full Time
Skills Needed
Travel Planning, Customer Service, Interpersonal Communication, Itinerary Design, Digital Tool Proficiency, Relationship Building, Organization, Hospitality
Specialization
Candidates must be at least 18 years old with a strong passion for travel and excellent communication skills. Proficiency with online platforms and a self-motivated approach to remote work are required.
Team Member - Westfield Shopping Centre at Pret A Manger - UK
Greater London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Preparation, Teamwork, Communication, Hospitality, Time Management
Specialization
No previous experience is required as best-in-class training is provided. Candidates should be kind, honest, generous, and passionate about spreading joy to customers.
Team Member - Eastcheap, 19 at Pret A Manger - UK
City of London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Preparation, Teamwork, Communication, Hospitality, Time Management, Attention To Detail
Specialization
No prior experience is needed as best-in-class training is provided. Candidates should be kind, honest, generous, and passionate about bringing joy to customers.