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Hospitality Jobs in United Kingdom

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Front Office Agent at Relais & Châteaux Park-Hotel Egerner Höfe
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Front Office Operations, Check In And Check Out, Reservation Management, Concierge Services, Communication, Attention To Detail, Multitasking, Hospitality, Professionalism, Etiquette, Teamwork, Booking Systems
Specialization
Candidates should have previous front office or guest service experience and be comfortable using booking systems. A proactive mindset, strong communication skills, and the ability to work effectively in a fast-paced environment are essential.
Ground Floor Team Member at Whitbread
Newcastle upon Tyne, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and assist them throughout their stay. No prior experience is needed for this position.
Guest Service Agent - Casual at Four Seasons Hotels Limited - Turkey
, England, United Kingdom - Full Time
Skills Needed
Guest Service, Front Office Operations, Customer Facing, Hospitality, Communication, Multitasking, Problem Solving, Teamwork, Accuracy, Proactive, Check In/Check Out, Handling Payments, Guest Enquiries, Liaison, Brand Standards
Specialization
Candidates must have previous experience in a Front Office, Guest Services, or customer-facing role, preferably in hospitality, demonstrating a genuine passion for service. Essential requirements include excellent communication skills, strong organizational abilities for multitasking, confidence in handling systems, and a proactive, solution-driven mindset.
General Manager (m/f/d) - Colbert Collection at Minor International
London, England, United Kingdom - Full Time
Skills Needed
Leadership, Vision, Hospitality, Pre Opening Management, Strategic Management, Financial Management, Operational Management, Brand Standards, Guest Experiences, Team Culture, Commercial Instinct, Collaboration, Accountability, Time Management, Resilience, Results Driven
Specialization
High-performing leaders must demonstrate strong collaboration, personal integrity, and accountability, proactively anticipating and exceeding guest and colleague needs while working calmly and independently. Candidates must be driven by results, take full responsibility for their work through ethical conduct, and consistently deliver exceptional guest experiences while adhering to established standards.
Experience Required
Minimum 5 year(s)
Hotel Kitchen - Team Member at Whitbread
Cambridge, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this position, as comprehensive training and user-friendly equipment will be provided. The role requires working 20 hours per week on a permanent contract.
Ground Floor Team Member at Whitbread
Liverpool, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Teamwork, Communication
Specialization
The role requires a passion for customer service and a fun personality to welcome guests at the Premier Inn in Liverpool City Centre (Albert Dock). No prior experience is needed for this position.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Administration, Hospitality, Interpersonal Skills, Teamwork, Problem Solving
Specialization
The role requires a friendly personality and strong customer service skills. Candidates must be able to work 24 hours per week in a fixed-term capacity.
Senior Waiter at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Section Leadership, Service Delivery, Guest Journey Enhancement, Collaboration, Etiquette, Presentation, Communication, Organization, Food Knowledge, Wine Knowledge, Service Protocol, Hospitality
Specialization
Candidates must possess prior experience in Michelin-starred or fine dining environments, coupled with a deep understanding of food, wine, and service protocol. Essential qualities include maintaining a calm, charismatic presence and demonstrating a genuine passion for hospitality, supported by strong organizational skills.
Experience Required
Minimum 2 year(s)
Host - Soho House Manchester at Soho House & Co.
Manchester, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Table Booking Systems Management, Opera, Opentable, Problem Solving, Communication, Teamwork, Menu Knowledge, Complaint Resolution, Discretion, Professionalism, Attention To Detail, Time Management, Flexibility
Specialization
Candidates must possess 2 to 3 years of experience in a similar role and thrive in fast-paced, high-volume environments while maintaining composure under pressure. Essential qualities include being hospitable, approachable, passionate about customer service, and able to work flexible shifts including weekends and holidays.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Oxford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and manage various front-of-house duties. No prior experience is needed for this position.
Kitchen Team Member at Whitbread
Tewkesbury, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Cooking, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and user-friendly equipment will be provided. The position is permanent and offers a set number of hours per week.
Kitchen Team Member at Whitbread
Skegness, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving Guests, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and support will be provided upon joining. The position requires working 25 hours per week, including evenings and weekends.
Voyage-Rooms Operations at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Operations Management, Communication, Teamwork, Problem Solving, Adaptability, Interpersonal Skills
Specialization
The role is part of a university relations program, suggesting a focus on early-career candidates. Candidates should demonstrate a passion for hospitality and the ability to work effectively within a luxury hotel setting.
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Food and Beverage Team Member at Accor
Bristol, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Menu Knowledge, Beverage Knowledge, Safety And Sanitation, Communication, Teamwork, Hospitality
Specialization
Candidates must have knowledge of menu items, beverage lists, and preparation methods. Weekend availability and the ability to work shifts between 6am and midnight are required.
Ground Floor Team Member at Whitbread
Bournemouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Cocktail Making, Teamwork, Hospitality
Specialization
No prior experience is needed for this role, which requires a fun personality and passion for customer service. The position involves working 16 hours per week, including evenings and weekends, on a fixed-term contract.
Restaurant & Bar Team Members at Mad Swans
East Hampshire, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Order Taking, Upselling, Table Setting, Beverage Preparation, Stock Rotation, Communication, Attention To Detail, Organization, Multitasking, Problem Solving, Teamwork, Padel Tennis Enthusiast, Cocktail Making
Specialization
Candidates must be 18 years of age or older and have previous experience in a Restaurant, Café, or Bar role, demonstrating a passion for excellent guest experiences. Essential qualities include being an excellent communicator with an eye for detail, being organized, confident, self-driven, and resilient in a fast-paced environment.
General Manager at Accor
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Leadership, Hospitality, Operations Management, Financial Results, Brand Standards, Culture Building, Sales Drive, Cost Control, Revenue Maximization, Stakeholder Relationship Building, Commercial Acumen, Organizational Skills, People Skills, Guest Experiences
Specialization
The ideal candidate is an established leader within the Midscale hotel segment, possessing strong commercial acumen, organizational capabilities, and excellent people skills. They must be energetic, hands-on, and passionate about creating memorable experiences for guests.
Experience Required
Minimum 5 year(s)
Food & Beverage Multi Skilled General Assistant at Accor
Wolverhampton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Cash Handling, Card Transactions, Time Management, Food Safety, Hygiene Standards, Teamwork, Communication, Hospitality
Specialization
Previous restaurant or bar experience is preferred but not essential. Candidates must possess strong hospitality skills and the ability to work collaboratively in a team environment.
W Insider (Concierge) at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Easter Howgate, Scotland, United Kingdom - Full Time
Skills Needed
Guest Service, Communication, Problem Solving, Anticipation, Organization, Multitasking, Local Area Knowledge, Attention To Detail, Hospitality
Specialization
The ideal candidate thrives in personalizing memorable guest stays, possesses strong organizational skills to multitask under pressure, and is an expert in the local area with a passion for current happenings. A keen eye for detail is necessary to effectively communicate exciting recommendations and information about the property and local attractions.
Front Office Agent at Relais & Châteaux Park-Hotel Egerner Höfe
Bowness-on-Windermere, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

32292.0

Posted On

10 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest relations, Front office operations, Check-in and check-out, Reservation management, Concierge services, Communication, Attention to detail, Multitasking, Hospitality, Professionalism, Etiquette, Teamwork, Booking systems

Industry

Hospitality

Description
Company Description At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious. Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners. Job Description Join the outstanding team at Gilpin Hotel & Lake House, a five-star retreat in the heart of the Lake District. Proudly recognised with Two Michelin Keys, Gilpin offers an exceptional standard of hospitality, blending heartfelt service with refined elegance. We’re looking for a passionate and professional Front Office Agent to be the face of our guest experience - delivering seamless bookings, arrivals, genuine warmth, and memorable moments from check-in to farewell. 🌟 Your Role as Front Office Agent: Greets guests with warmth, efficiency, and genuine care. Manages check-ins, check-outs, and reservations with precision. Coordinates guest requests and concierge services with flair Liaises with housekeeping, spa, and restaurant teams to ensure smooth operations. Upholds Gilpin’s standards of luxury, discretion, and personalised service. Contributes to a culture of excellence, learning, and genuine care. Promotes the highest standards of etiquette, presentation, and professionalism. Qualifications 🌿 What You Bring: A confident communicator with a natural sense of hospitality. Impeccable attention to detail and a positive, proactive mindset. Previous front office or guest service experience (luxury preferred). Comfortable with booking systems and multitasking under pressure. A team player who thrives in a fast-paced, guest-focused environment. Additional Information 🌈 What We Offer: The chance to work alongside a team of passionate professionals. A supportive, dynamic and creative environment. Opportunities for growth and development within the Gilpin family. Meals on shift, uniform, and generous gratuities. A stunning Lake District setting that inspires every day. The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys. The prestige of working within Relais & Châteaux and Pride of Britain Hotels. You will become part of the Relais & Châteaux community, a global association of 580 exceptional hotels and restaurants united by a passion for the profession, the authenticity of human relations and the promotion of local traditions. If you’re ready to bring your personality, professionalism, and passion to our front desk, we’d love to hear from you. Salary: from £29,952 to £32,292 (pro rated to hours worked) Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £234 to £526 per month (again pro rated to hours worked). Hours: 45 hours per week for full time, or part-time available. Canteen Company events Company pension Discounted or free food Employee discount Free or subsidised travel Gym membership On-site parking Relocation assistance may be available Staff transport provided free between staff houses and hotel Department: Reception Staff

How To Apply:

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Responsibilities
The Front Office Agent is responsible for managing guest arrivals, departures, and reservations while providing exceptional service. They coordinate with various hotel departments to ensure seamless operations and maintain high standards of luxury and hospitality.
Front Office Agent at Relais & Châteaux Park-Hotel Egerner Höfe
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Front Office Operations, Check In And Check Out, Reservation Management, Concierge Services, Communication, Attention To Detail, Multitasking, Hospitality, Professionalism, Etiquette, Teamwork, Booking Systems
Specialization
Candidates should have previous front office or guest service experience and be comfortable using booking systems. A proactive mindset, strong communication skills, and the ability to work effectively in a fast-paced environment are essential.
Ground Floor Team Member at Whitbread
Newcastle upon Tyne, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and assist them throughout their stay. No prior experience is needed for this position.
Guest Service Agent - Casual at Four Seasons Hotels Limited - Turkey
, England, United Kingdom - Full Time
Skills Needed
Guest Service, Front Office Operations, Customer Facing, Hospitality, Communication, Multitasking, Problem Solving, Teamwork, Accuracy, Proactive, Check In/Check Out, Handling Payments, Guest Enquiries, Liaison, Brand Standards
Specialization
Candidates must have previous experience in a Front Office, Guest Services, or customer-facing role, preferably in hospitality, demonstrating a genuine passion for service. Essential requirements include excellent communication skills, strong organizational abilities for multitasking, confidence in handling systems, and a proactive, solution-driven mindset.
General Manager (m/f/d) - Colbert Collection at Minor International
London, England, United Kingdom - Full Time
Skills Needed
Leadership, Vision, Hospitality, Pre Opening Management, Strategic Management, Financial Management, Operational Management, Brand Standards, Guest Experiences, Team Culture, Commercial Instinct, Collaboration, Accountability, Time Management, Resilience, Results Driven
Specialization
High-performing leaders must demonstrate strong collaboration, personal integrity, and accountability, proactively anticipating and exceeding guest and colleague needs while working calmly and independently. Candidates must be driven by results, take full responsibility for their work through ethical conduct, and consistently deliver exceptional guest experiences while adhering to established standards.
Experience Required
Minimum 5 year(s)
Hotel Kitchen - Team Member at Whitbread
Cambridge, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this position, as comprehensive training and user-friendly equipment will be provided. The role requires working 20 hours per week on a permanent contract.
Ground Floor Team Member at Whitbread
Liverpool, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Teamwork, Communication
Specialization
The role requires a passion for customer service and a fun personality to welcome guests at the Premier Inn in Liverpool City Centre (Albert Dock). No prior experience is needed for this position.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Administration, Hospitality, Interpersonal Skills, Teamwork, Problem Solving
Specialization
The role requires a friendly personality and strong customer service skills. Candidates must be able to work 24 hours per week in a fixed-term capacity.
Senior Waiter at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Section Leadership, Service Delivery, Guest Journey Enhancement, Collaboration, Etiquette, Presentation, Communication, Organization, Food Knowledge, Wine Knowledge, Service Protocol, Hospitality
Specialization
Candidates must possess prior experience in Michelin-starred or fine dining environments, coupled with a deep understanding of food, wine, and service protocol. Essential qualities include maintaining a calm, charismatic presence and demonstrating a genuine passion for hospitality, supported by strong organizational skills.
Experience Required
Minimum 2 year(s)
Host - Soho House Manchester at Soho House & Co.
Manchester, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Table Booking Systems Management, Opera, Opentable, Problem Solving, Communication, Teamwork, Menu Knowledge, Complaint Resolution, Discretion, Professionalism, Attention To Detail, Time Management, Flexibility
Specialization
Candidates must possess 2 to 3 years of experience in a similar role and thrive in fast-paced, high-volume environments while maintaining composure under pressure. Essential qualities include being hospitable, approachable, passionate about customer service, and able to work flexible shifts including weekends and holidays.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Oxford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and manage various front-of-house duties. No prior experience is needed for this position.
Kitchen Team Member at Whitbread
Tewkesbury, England, United Kingdom - Full Time
Skills Needed
Food Preparation, Cooking, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and user-friendly equipment will be provided. The position is permanent and offers a set number of hours per week.
Kitchen Team Member at Whitbread
Skegness, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving Guests, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and support will be provided upon joining. The position requires working 25 hours per week, including evenings and weekends.
Voyage-Rooms Operations at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Operations Management, Communication, Teamwork, Problem Solving, Adaptability, Interpersonal Skills
Specialization
The role is part of a university relations program, suggesting a focus on early-career candidates. Candidates should demonstrate a passion for hospitality and the ability to work effectively within a luxury hotel setting.
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Food and Beverage Team Member at Accor
Bristol, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Menu Knowledge, Beverage Knowledge, Safety And Sanitation, Communication, Teamwork, Hospitality
Specialization
Candidates must have knowledge of menu items, beverage lists, and preparation methods. Weekend availability and the ability to work shifts between 6am and midnight are required.
Ground Floor Team Member at Whitbread
Bournemouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Cocktail Making, Teamwork, Hospitality
Specialization
No prior experience is needed for this role, which requires a fun personality and passion for customer service. The position involves working 16 hours per week, including evenings and weekends, on a fixed-term contract.
Restaurant & Bar Team Members at Mad Swans
East Hampshire, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Order Taking, Upselling, Table Setting, Beverage Preparation, Stock Rotation, Communication, Attention To Detail, Organization, Multitasking, Problem Solving, Teamwork, Padel Tennis Enthusiast, Cocktail Making
Specialization
Candidates must be 18 years of age or older and have previous experience in a Restaurant, Café, or Bar role, demonstrating a passion for excellent guest experiences. Essential qualities include being an excellent communicator with an eye for detail, being organized, confident, self-driven, and resilient in a fast-paced environment.
General Manager at Accor
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Leadership, Hospitality, Operations Management, Financial Results, Brand Standards, Culture Building, Sales Drive, Cost Control, Revenue Maximization, Stakeholder Relationship Building, Commercial Acumen, Organizational Skills, People Skills, Guest Experiences
Specialization
The ideal candidate is an established leader within the Midscale hotel segment, possessing strong commercial acumen, organizational capabilities, and excellent people skills. They must be energetic, hands-on, and passionate about creating memorable experiences for guests.
Experience Required
Minimum 5 year(s)
Food & Beverage Multi Skilled General Assistant at Accor
Wolverhampton, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Cash Handling, Card Transactions, Time Management, Food Safety, Hygiene Standards, Teamwork, Communication, Hospitality
Specialization
Previous restaurant or bar experience is preferred but not essential. Candidates must possess strong hospitality skills and the ability to work collaboratively in a team environment.
W Insider (Concierge) at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Easter Howgate, Scotland, United Kingdom - Full Time
Skills Needed
Guest Service, Communication, Problem Solving, Anticipation, Organization, Multitasking, Local Area Knowledge, Attention To Detail, Hospitality
Specialization
The ideal candidate thrives in personalizing memorable guest stays, possesses strong organizational skills to multitask under pressure, and is an expert in the local area with a passion for current happenings. A keen eye for detail is necessary to effectively communicate exciting recommendations and information about the property and local attractions.