Hospitality Jobs in United Kingdom

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Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
Linen Porter - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Attention To Detail, Stock Control, Organization, Teamwork, Reliability, Flexibility, Hospitality
Specialization
The ideal candidate should have a friendly, professional approach and a passion for delivering excellent guest experiences. While previous experience is preferred, it is not essential as full training will be provided.
Consultant, Owner Services at Travel Leisure Co
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Phone Manner, Verbal Communication, Written Communication, Customer Interaction, Financial Understanding, Telesales, Flexibility, Organization, Time Management, Attention To Detail, Accuracy, Team Player, Hospitality, Innovation, Integrity
Specialization
Candidates must possess excellent communication skills, including phone etiquette, and a strong understanding of finances, preferably with previous experience in a Telesales environment. Key attributes include flexibility, good organizational and time management skills, proven attention to detail, and the ability to be a supportive team player.
Experience Required
Minimum 2 year(s)
Front Office Team Leader at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Guidance, Support, Front Office Operations, Guest Relations, Communication, Problem Solving, Supervisory, Team Leadership, Shift Management, Organization, Hospitality, Opera Cloud, Pms Knowledge, English Fluency
Specialization
Previous experience in a similar Front Office leadership role is preferred, along with supervisory or team leader experience within hospitality. Candidates must possess strong communication skills, be natural problem-solvers, and demonstrate flexibility to work weekdays and weekends.
Experience Required
Minimum 2 year(s)
Reservations Coordinator at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Reservations Management, Customer Service, Communication, Problem Solving, Organisational Skills, Opera Cloud, Hospitality, Front Office Operations
Specialization
Candidates should have previous experience in reservations or hospitality office roles and possess strong communication and organizational skills. Familiarity with Opera Cloud or similar systems is considered an advantage for this position.
Restaurant Team Member at Whitbread
Carnon Downs, England, United Kingdom - Full Time
Skills Needed
Customer Service, Guest Relations, Hospitality, Communication Skills
Specialization
No previous experience is needed for this role. Candidates should have a fun personality and a passion for customer service.
Nights Team Member at Whitbread
Liverpool, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Calm Personality, Hospitality
Specialization
The role requires an individual over 18 years old, and no prior experience is needed for this position. Applicants should possess problem-solving skills and health and safety knowledge.
Nights Team Member at Whitbread
Bradford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Communication, Time Management, Hospitality
Specialization
No prior experience is required for this role, though candidates must be over 18 years of age. You should possess strong problem-solving skills and a basic understanding of health and safety protocols.
Bartender - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Creativity, Attention To Detail, Time Management
Specialization
Candidates should have previous bartending experience, particularly in cocktail making. A passion for hospitality and a natural ability to connect with guests are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Assistant at Radisson Hotel Group
Manchester, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Control, Teamwork, Problem Solving, It Systems, Attention To Detail, Professionalism
Specialization
Previous experience in food and beverage service is beneficial but not essential for this role. Candidates must possess a hands-on approach, strong communication skills, and a commitment to delivering exceptional guest experiences.
Barback - Electric House, West London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Bar Operations, Customer Service, Stock Rotation, Hygiene Standards, Glassware Polishing, Teamwork, Time Management, Hospitality
Specialization
Requires 2-3 years of experience in a similar capacity with a basic understanding of bar operations and hygiene. Must be hospitable, flexible with scheduling, and able to work effectively both autonomously and within a team.
Experience Required
Minimum 2 year(s)
Cafe Team Member at Bamford Collection
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Communication, Teamwork, Food Hygiene, Attention To Detail, Cleaning, Hospitality, Time Management
Specialization
Candidates should have a passion for customer service and the ability to work effectively in a fast-paced team environment. While previous hospitality experience is desirable, it is not essential as full training is provided.
Food & Beverage Assistant - Casual at Radisson Hotel Group
Manchester, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Management, Cost Control, Teamwork, Problem Solving, It Systems, Attention To Detail
Specialization
Previous experience in food and beverage service is beneficial but not essential. Candidates must possess a hands-on approach, strong communication skills, and a commitment to delivering exceptional guest service.
Food & Beverage Team Leader at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Team Leadership, Relationship Skills, Service Management
Specialization
Candidates must possess a passion for customer service and hospitality, along with great communication and customer relationship skills. Weekend availability is essential, and full flexibility across the week is required for this full-time evening role.
Head Housekeeper at Whitbread
, England, United Kingdom - Full Time
Skills Needed
Shift Leadership, Management, Cleaning, Team Leadership, Hospitality
Specialization
Candidates must have experience in shift leadership to take the next step in their managerial career. The role requires a passion for cleaning and the ability to lead a team effectively to achieve greater guest satisfaction.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Pickering, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Teamwork, Food And Beverage Service, Housekeeping Support
Specialization
No prior experience is required for this role. You should possess a fun personality and a strong passion for providing excellent customer service.
Breakfast Team Member at Whitbread
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Food And Beverage Service, Teamwork, Interpersonal Skills
Specialization
No prior experience is required for this role, as full training and support will be provided upon starting. You should have a fun personality and a passion for delivering great customer service.
Ground Floor Team Member at Whitbread
Scarborough, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Communication
Specialization
No prior experience is needed for this role; the primary requirement is possessing a fun personality and strong customer service skills to welcome and assist hotel guests. The position requires working 20 hours per week, including evenings and weekends.
Food Services Manager at Red Hotels Limited
Newquay, England, United Kingdom - Full Time
Skills Needed
Hospitality, Leadership, Service Standards Training, Financial Performance Management, Coaching, Mentoring, Quality Control, Hygiene, Health And Safety, Cellar Management, Collaboration, Team Culture Building, Product Knowledge
Specialization
The ideal candidate must demonstrate a genuine passion for hospitality, leading with precision and care for both guests and colleagues. Responsibilities include maintaining high standards of quality control, hygiene, health and safety, and ensuring smooth service flow through collaboration across hotel departments.
Experience Required
Minimum 2 year(s)
Night Auditor at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Financial Reporting, Pms Management, Cooking, Communication, Teamwork, Opera Cloud, Problem Solving, Hospitality, Interpersonal Skills
Specialization
Candidates must be eligible to work in the UK and possess a friendly, team-oriented personality. Proficiency in Opera Cloud and the ability to work night shifts are required.
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality

Industry

Hospitality

Description
The London EDITION is looking for its next Guest Relations Agent! Would you like a job that gives you… * 28 Holiday days (including bank holidays) * Food in shift – Meal on us! * Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000! * Discounted food & drink in all our restaurants and bars * Discounts for your friends and family * £5 breakfast when staying in most of our European hotels * Wellness and mental health programmes * World class training and development * Unlimited career opportunities (internationally and locally) * Half price cinema tickets * Specially curated discounts in thousands of shops * Amazing staff parties * …and much more Are you looking for a place to work that inspires you, challenges you and makes you proud to come to work? A place where service comes from the heart, not from a handbook? A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests?  We are looking for a driven, diligent and friendly Guest Relations Agent to join the team at The London EDITION hotel. As our Guest Relations Agent you will have a natural ability to connect with people and have a creative flair to deliver personalised tailored service to our guests. As a Guest Relations Agent you will: * Creating and arranging amenities to surprise and delight our guests. * Having presence in the lobby, meeting, greeting and providing assistance to ensure maximum guest satisfaction. * Liaising with all departments to ensure all guests needs and expectations are met. * Liaising with guests, finding out their preferences and updating their Opera profiles. * Managing and swiftly resolving guest complaints. * Being the main point of contact for VIP guests and ensuring all departments are fully briefed on their requirements. * Serving as a main point of contact for long-stay guests to ensure consistency. Our most successful Guest Relations Agent is someone who: * Anticipate our guests needs and be able to thing outside the box to create tailored experiences that leave our guests with lasting memories. * Someone who is creative! * Previous experience in a Guest facing role within a luxury hotel. * Someone who is naturally engaging and attentive with an eye for detail * A self-starter who is intuitive and dependable. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar. If this sounds like the perfect place for you, apply to be our next Guest Relations Agent today! EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.   But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.   We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global  team, and become the best version of you.
Responsibilities
As a Guest Relations Agent, you will create and arrange amenities to surprise and delight guests while ensuring maximum guest satisfaction through presence in the lobby. You will also manage guest complaints and serve as the main point of contact for VIP and long-stay guests.
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
Linen Porter - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Attention To Detail, Stock Control, Organization, Teamwork, Reliability, Flexibility, Hospitality
Specialization
The ideal candidate should have a friendly, professional approach and a passion for delivering excellent guest experiences. While previous experience is preferred, it is not essential as full training will be provided.
Consultant, Owner Services at Travel Leisure Co
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Phone Manner, Verbal Communication, Written Communication, Customer Interaction, Financial Understanding, Telesales, Flexibility, Organization, Time Management, Attention To Detail, Accuracy, Team Player, Hospitality, Innovation, Integrity
Specialization
Candidates must possess excellent communication skills, including phone etiquette, and a strong understanding of finances, preferably with previous experience in a Telesales environment. Key attributes include flexibility, good organizational and time management skills, proven attention to detail, and the ability to be a supportive team player.
Experience Required
Minimum 2 year(s)
Front Office Team Leader at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Guidance, Support, Front Office Operations, Guest Relations, Communication, Problem Solving, Supervisory, Team Leadership, Shift Management, Organization, Hospitality, Opera Cloud, Pms Knowledge, English Fluency
Specialization
Previous experience in a similar Front Office leadership role is preferred, along with supervisory or team leader experience within hospitality. Candidates must possess strong communication skills, be natural problem-solvers, and demonstrate flexibility to work weekdays and weekends.
Experience Required
Minimum 2 year(s)
Reservations Coordinator at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Reservations Management, Customer Service, Communication, Problem Solving, Organisational Skills, Opera Cloud, Hospitality, Front Office Operations
Specialization
Candidates should have previous experience in reservations or hospitality office roles and possess strong communication and organizational skills. Familiarity with Opera Cloud or similar systems is considered an advantage for this position.
Restaurant Team Member at Whitbread
Carnon Downs, England, United Kingdom - Full Time
Skills Needed
Customer Service, Guest Relations, Hospitality, Communication Skills
Specialization
No previous experience is needed for this role. Candidates should have a fun personality and a passion for customer service.
Nights Team Member at Whitbread
Liverpool, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Calm Personality, Hospitality
Specialization
The role requires an individual over 18 years old, and no prior experience is needed for this position. Applicants should possess problem-solving skills and health and safety knowledge.
Nights Team Member at Whitbread
Bradford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Communication, Time Management, Hospitality
Specialization
No prior experience is required for this role, though candidates must be over 18 years of age. You should possess strong problem-solving skills and a basic understanding of health and safety protocols.
Bartender - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Creativity, Attention To Detail, Time Management
Specialization
Candidates should have previous bartending experience, particularly in cocktail making. A passion for hospitality and a natural ability to connect with guests are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Assistant at Radisson Hotel Group
Manchester, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Control, Teamwork, Problem Solving, It Systems, Attention To Detail, Professionalism
Specialization
Previous experience in food and beverage service is beneficial but not essential for this role. Candidates must possess a hands-on approach, strong communication skills, and a commitment to delivering exceptional guest experiences.
Barback - Electric House, West London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Bar Operations, Customer Service, Stock Rotation, Hygiene Standards, Glassware Polishing, Teamwork, Time Management, Hospitality
Specialization
Requires 2-3 years of experience in a similar capacity with a basic understanding of bar operations and hygiene. Must be hospitable, flexible with scheduling, and able to work effectively both autonomously and within a team.
Experience Required
Minimum 2 year(s)
Cafe Team Member at Bamford Collection
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Communication, Teamwork, Food Hygiene, Attention To Detail, Cleaning, Hospitality, Time Management
Specialization
Candidates should have a passion for customer service and the ability to work effectively in a fast-paced team environment. While previous hospitality experience is desirable, it is not essential as full training is provided.
Food & Beverage Assistant - Casual at Radisson Hotel Group
Manchester, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Management, Cost Control, Teamwork, Problem Solving, It Systems, Attention To Detail
Specialization
Previous experience in food and beverage service is beneficial but not essential. Candidates must possess a hands-on approach, strong communication skills, and a commitment to delivering exceptional guest service.
Food & Beverage Team Leader at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Team Leadership, Relationship Skills, Service Management
Specialization
Candidates must possess a passion for customer service and hospitality, along with great communication and customer relationship skills. Weekend availability is essential, and full flexibility across the week is required for this full-time evening role.
Head Housekeeper at Whitbread
, England, United Kingdom - Full Time
Skills Needed
Shift Leadership, Management, Cleaning, Team Leadership, Hospitality
Specialization
Candidates must have experience in shift leadership to take the next step in their managerial career. The role requires a passion for cleaning and the ability to lead a team effectively to achieve greater guest satisfaction.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Pickering, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Teamwork, Food And Beverage Service, Housekeeping Support
Specialization
No prior experience is required for this role. You should possess a fun personality and a strong passion for providing excellent customer service.
Breakfast Team Member at Whitbread
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Food And Beverage Service, Teamwork, Interpersonal Skills
Specialization
No prior experience is required for this role, as full training and support will be provided upon starting. You should have a fun personality and a passion for delivering great customer service.
Ground Floor Team Member at Whitbread
Scarborough, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Communication
Specialization
No prior experience is needed for this role; the primary requirement is possessing a fun personality and strong customer service skills to welcome and assist hotel guests. The position requires working 20 hours per week, including evenings and weekends.
Food Services Manager at Red Hotels Limited
Newquay, England, United Kingdom - Full Time
Skills Needed
Hospitality, Leadership, Service Standards Training, Financial Performance Management, Coaching, Mentoring, Quality Control, Hygiene, Health And Safety, Cellar Management, Collaboration, Team Culture Building, Product Knowledge
Specialization
The ideal candidate must demonstrate a genuine passion for hospitality, leading with precision and care for both guests and colleagues. Responsibilities include maintaining high standards of quality control, hygiene, health and safety, and ensuring smooth service flow through collaboration across hotel departments.
Experience Required
Minimum 2 year(s)
Night Auditor at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Financial Reporting, Pms Management, Cooking, Communication, Teamwork, Opera Cloud, Problem Solving, Hospitality, Interpersonal Skills
Specialization
Candidates must be eligible to work in the UK and possess a friendly, team-oriented personality. Proficiency in Opera Cloud and the ability to work night shifts are required.
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