Hospitality Jobs in United Kingdom

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W Insider (Concierge) at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Easter Howgate, Scotland, United Kingdom - Full Time
Skills Needed
Guest Service, Communication, Problem Solving, Anticipation, Organization, Multitasking, Local Area Knowledge, Attention To Detail, Hospitality
Specialization
The ideal candidate thrives in personalizing memorable guest stays, possesses strong organizational skills to multitask under pressure, and is an expert in the local area with a passion for current happenings. A keen eye for detail is necessary to effectively communicate exciting recommendations and information about the property and local attractions.
Front Office Supervisor at Radisson Hotel Group
York, England, United Kingdom - Full Time
Skills Needed
Front Office Management, Guest Service, Leadership, Problem Solving, Communication, Attention To Detail, Empathy, Patience, Team Supervision, Hospitality
Specialization
The ideal candidate should have a positive, 'Yes I Can!' attitude and strong verbal communication skills. While experience in a similar position is beneficial, it is not essential for this role.
Bar Team Member at Potters Resorts
Larne, Northern Ireland, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Drink Preparation, Communication, Attention To Detail, Teamwork, Fast Paced Environment Management, Bar Maintenance
Specialization
Candidates must be at least 18 years old to serve alcohol and possess a passion for hospitality. Strong interpersonal skills and the ability to work in a fast-paced, energetic environment are required.
Hotel Receptionist at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Multitasking, Time Management, Hospitality, Sales, Administration, Reservation Management, Food And Beverage Service, Upselling, Banking Transactions, Guest Relations, Training
Specialization
Candidates should be passionate individuals dedicated to improving the quality of hotel services. They must be competent in taking reservations and upselling to maximize room rates.
Golf & Membership Executive at Accor
St Andrews, Scotland, United Kingdom - Full Time
Skills Needed
Sales, Revenue Driving, Event Management, Membership Management, Prospecting, Cold Calling, Direct Mail, Trade Shows, Telemarketing, Account Management, Sales Goal Achievement, Membership Sales Process, Client Relations, Hospitality, Golf Knowledge
Specialization
Candidates must have prior experience in a similar role and possess deep knowledge and passion for all aspects of Golf. Eligibility to work in the UK is an essential requirement for this position.
Experience Required
Minimum 2 year(s)
Costa Team Member at Whitbread
Horley, England, United Kingdom - Full Time
Skills Needed
Barista, Customer Service, Coffee Preparation, Teamwork, Hospitality
Specialization
No prior Barista experience is needed for this role. The position offers training and support to help you succeed.
Doorperson at Brown's Hotel
London, England, United Kingdom - Full Time
Skills Needed
Guest Service, Communication Skills, Teamwork, Local Area Knowledge, Proactive, Professional Appearance, Adaptability, Hospitality, Customer Relations, Problem Solving
Specialization
We are looking for an enthusiastic individual with experience in a similar luxury hospitality role and a strong passion for guest service. You must possess excellent communication skills, a professional appearance, and a deep knowledge of the local area to share with our guests.
Head Housekeeper at Accor
London, England, United Kingdom - Full Time
Skills Needed
Team Management, Budget Management, Stock Control, Standard Operating Procedures (Sops), Training, Interdepartmental Collaboration, Hospitality, Leadership, Detail Orientation, Motivation, Problem Solving, Customer Experience
Specialization
Candidates must have previous housekeeping management experience, preferably within a lifestyle brand, coupled with an exceptional eye for detail regarding cleanliness standards. Essential qualities include natural leadership, the ability to motivate a team to high standards, and a genuine passion for delivering positive hospitality experiences.
Experience Required
Minimum 5 year(s)
Linen Porter - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Attention To Detail, Stock Control, Organization, Teamwork, Reliability, Flexibility, Hospitality
Specialization
The ideal candidate should have a friendly, professional approach and a passion for delivering excellent guest experiences. While previous experience is preferred, it is not essential as full training will be provided.
Reception Team Member at Accor
Leeds, England, United Kingdom - Full Time
Skills Needed
Customer Service, Check In Procedures, Guest Relations, Up Selling, Communication, Opera System, Problem Solving, Hospitality
Specialization
Candidates must have at least one year of experience in a customer-facing role and a service-focused personality. Fluency in English is required, and experience with the Opera system is considered an asset.
Reservations Coordinator at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Reservations Management, Customer Service, Communication, Problem Solving, Organisational Skills, Opera Cloud, Hospitality, Front Office Operations
Specialization
Candidates should have previous experience in reservations or hospitality office roles and possess strong communication and organizational skills. Familiarity with Opera Cloud or similar systems is considered an advantage for this position.
Night Team Member at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Hospitality, Night Audit, Property Management System, Opera Cloud, Microsoft Office, Word, Excel, Customer Service, Communication, Problem Solving, Safety And Security, Food And Beverage Service, Attention To Detail, Financial Security Procedures, Guest Confidentiality
Specialization
Candidates should have a friendly, guest-focused personality and the ability to work night shifts independently. Proficiency in Microsoft Office and Property Management Systems like OPERA Cloud is preferred, along with strong communication skills.
Head Bartender at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Cocktail Knowledge, Creativity, Team Leadership, Customer Service, Stock Management, Hospitality, Communication, Problem Solving
Specialization
Candidates should have previous experience as a Head Bartender or Bartender with great cocktail knowledge. A passion for hospitality and the ability to inspire and lead a team are essential.
Experience Required
Minimum 2 year(s)
Head Housekeeper at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Operational Responsibility, Quality Control, Stock Monitoring, Training, Coaching, Team Development, Rotas Management, Productivity Monitoring, Communication, Problem Solving, Attention To Detail, Hospitality, Microsoft Office
Specialization
Candidates must possess proven experience managing a housekeeping department, ideally in a quality hotel setting, coupled with strong visible leadership skills to motivate and develop staff. A meticulous eye for detail, a solutions-focused approach, and excellent communication skills are essential for success in this fast-paced role.
Experience Required
Minimum 5 year(s)
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Bartender at Open House London
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Preparation, Customer Service, Stock Rotation, Keg Management, Communication, Teamwork, Coffee Preparation, Hospitality, Event Support, Cash Handling, Hygiene Standards
Specialization
The ideal candidate has previous bartending experience and a passion for hospitality. You must be adaptable, able to work under pressure, and possess strong communication and teamwork skills.
Night Team Member - Part time at Accor
Birmingham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cashiering, Communication, Problem Solving, Attention To Detail, Teamwork, Time Management, Safety Awareness, Grooming Standards, Training Participation, Guest Relations, Record Keeping, Event Coordination, Complaint Handling, Security Procedures
Specialization
Previous hospitality or customer service experience is required for this position. The role demands attention to detail and the ability to handle guest inquiries and complaints efficiently.
Ground Floor Team Member at Whitbread
Wrexham, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Cocktail Making, Meal Serving, Housekeeping Support, Hospitality
Specialization
No prior experience is needed for this role, which requires a fun personality and strong customer service skills to excel as the front-of-house representative. Candidates should be passionate about customer service and ready to join the UK's leading hospitality business.
Reception Team Member at Accor
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Multi Tasking, Customer Service, Flexibility, Communication, Teamwork, Problem Solving, Attention To Detail, Hospitality
Specialization
Candidates should have a service-focused personality and the ability to multi-task in a fast-paced environment. Fluency in English is required to effectively communicate with guests.
F&B Assistant - Casual at Radisson Hotel Group
Leeds, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication, Inventory Management, Cost Control, Problem Solving, Teamwork, It Systems, Professionalism
Specialization
Previous experience in food and beverage service is beneficial but not essential for this role. Candidates should possess a hands-on approach, strong communication skills, and a genuine passion for the hospitality industry.
W Insider (Concierge) at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Easter Howgate, Scotland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service, Communication, Problem Solving, Anticipation, Organization, Multitasking, Local Area Knowledge, Attention To Detail, Hospitality

Industry

Hospitality

Description
W Edinburgh is hiring a W Insider (Concierge) to join the team! We invite you to play an integral part in bringing to life this award-winning hotel, situated in the heart of Edinburgh. With W Edinburgh winning the coveted “Scottish Hotel of the Year 2025” award, now is the perfect time to join the team and take your career to the next level. ABOUT THE BRAND Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.  ABOUT THE ROLE As W Insider (Concierge), you will play a key role in connecting, differentiating and elevating the guest experience with extraordinary experiences. As a W Insider you will create an Insider Culture at the hotel - with guests, the team and the community As W Insider (Concierge), key aspects of your role will include: * Actively listen and respond positively to guest questions, concerns, and requests to resolve issues, delight, and build trust. * Address guests' service needs in a professional, positive, and timely manner. * Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. * Assist other employees to ensure proper coverage and prompt guest service. * Thank guests with genuine appreciation and provide a fond farewell. * Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. * Stay up to date on the local area so that you are prepared to provide specific recommendations for guests. * Communicate recommendations in a way that builds excitement and interest among guests and associates. * Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. * …to name a few! Our ideal W Insider (Concierge) is someone who has: * Thrives in an environment where making the guests stay personalized and memorable * Has organizational skills and can multitask under pressure * Is an expert in the surrounding area and enjoys trying the newest hot spots * Has an eye for detail and a passion for all things happening in and around Edinburgh In return for your hard work, we give you: * World class training and development, including leadership development * Unlimited career opportunities (internationally and locally) * Wellness and mental health programmes * Discounted accommodation, food and beverage in over 9,000 hotels all over the world! * Discounts for your friends and family * Specially curated discounts in thousands of shops   ABOUT THE PROPERTY W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure is the centerpiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.  This W hotel helps redefine the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture. Built in 2023, this new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites.  While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy. A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space. If this sounds like the perfect place for you, apply to be a Concierge with us today! At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global  team, and become the best version of you.
Responsibilities
The W Insider (Concierge) will be responsible for connecting, differentiating, and elevating the guest experience by creating an Insider Culture through proactive service and local expertise. Key duties involve actively listening to and resolving guest concerns, anticipating needs, and providing professional, timely service while ensuring proper coverage by assisting other employees.
W Insider (Concierge) at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Easter Howgate, Scotland, United Kingdom - Full Time
Skills Needed
Guest Service, Communication, Problem Solving, Anticipation, Organization, Multitasking, Local Area Knowledge, Attention To Detail, Hospitality
Specialization
The ideal candidate thrives in personalizing memorable guest stays, possesses strong organizational skills to multitask under pressure, and is an expert in the local area with a passion for current happenings. A keen eye for detail is necessary to effectively communicate exciting recommendations and information about the property and local attractions.
Front Office Supervisor at Radisson Hotel Group
York, England, United Kingdom - Full Time
Skills Needed
Front Office Management, Guest Service, Leadership, Problem Solving, Communication, Attention To Detail, Empathy, Patience, Team Supervision, Hospitality
Specialization
The ideal candidate should have a positive, 'Yes I Can!' attitude and strong verbal communication skills. While experience in a similar position is beneficial, it is not essential for this role.
Bar Team Member at Potters Resorts
Larne, Northern Ireland, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Drink Preparation, Communication, Attention To Detail, Teamwork, Fast Paced Environment Management, Bar Maintenance
Specialization
Candidates must be at least 18 years old to serve alcohol and possess a passion for hospitality. Strong interpersonal skills and the ability to work in a fast-paced, energetic environment are required.
Hotel Receptionist at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, Multitasking, Time Management, Hospitality, Sales, Administration, Reservation Management, Food And Beverage Service, Upselling, Banking Transactions, Guest Relations, Training
Specialization
Candidates should be passionate individuals dedicated to improving the quality of hotel services. They must be competent in taking reservations and upselling to maximize room rates.
Golf & Membership Executive at Accor
St Andrews, Scotland, United Kingdom - Full Time
Skills Needed
Sales, Revenue Driving, Event Management, Membership Management, Prospecting, Cold Calling, Direct Mail, Trade Shows, Telemarketing, Account Management, Sales Goal Achievement, Membership Sales Process, Client Relations, Hospitality, Golf Knowledge
Specialization
Candidates must have prior experience in a similar role and possess deep knowledge and passion for all aspects of Golf. Eligibility to work in the UK is an essential requirement for this position.
Experience Required
Minimum 2 year(s)
Costa Team Member at Whitbread
Horley, England, United Kingdom - Full Time
Skills Needed
Barista, Customer Service, Coffee Preparation, Teamwork, Hospitality
Specialization
No prior Barista experience is needed for this role. The position offers training and support to help you succeed.
Doorperson at Brown's Hotel
London, England, United Kingdom - Full Time
Skills Needed
Guest Service, Communication Skills, Teamwork, Local Area Knowledge, Proactive, Professional Appearance, Adaptability, Hospitality, Customer Relations, Problem Solving
Specialization
We are looking for an enthusiastic individual with experience in a similar luxury hospitality role and a strong passion for guest service. You must possess excellent communication skills, a professional appearance, and a deep knowledge of the local area to share with our guests.
Head Housekeeper at Accor
London, England, United Kingdom - Full Time
Skills Needed
Team Management, Budget Management, Stock Control, Standard Operating Procedures (Sops), Training, Interdepartmental Collaboration, Hospitality, Leadership, Detail Orientation, Motivation, Problem Solving, Customer Experience
Specialization
Candidates must have previous housekeeping management experience, preferably within a lifestyle brand, coupled with an exceptional eye for detail regarding cleanliness standards. Essential qualities include natural leadership, the ability to motivate a team to high standards, and a genuine passion for delivering positive hospitality experiences.
Experience Required
Minimum 5 year(s)
Linen Porter - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Attention To Detail, Stock Control, Organization, Teamwork, Reliability, Flexibility, Hospitality
Specialization
The ideal candidate should have a friendly, professional approach and a passion for delivering excellent guest experiences. While previous experience is preferred, it is not essential as full training will be provided.
Reception Team Member at Accor
Leeds, England, United Kingdom - Full Time
Skills Needed
Customer Service, Check In Procedures, Guest Relations, Up Selling, Communication, Opera System, Problem Solving, Hospitality
Specialization
Candidates must have at least one year of experience in a customer-facing role and a service-focused personality. Fluency in English is required, and experience with the Opera system is considered an asset.
Reservations Coordinator at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Reservations Management, Customer Service, Communication, Problem Solving, Organisational Skills, Opera Cloud, Hospitality, Front Office Operations
Specialization
Candidates should have previous experience in reservations or hospitality office roles and possess strong communication and organizational skills. Familiarity with Opera Cloud or similar systems is considered an advantage for this position.
Night Team Member at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Hospitality, Night Audit, Property Management System, Opera Cloud, Microsoft Office, Word, Excel, Customer Service, Communication, Problem Solving, Safety And Security, Food And Beverage Service, Attention To Detail, Financial Security Procedures, Guest Confidentiality
Specialization
Candidates should have a friendly, guest-focused personality and the ability to work night shifts independently. Proficiency in Microsoft Office and Property Management Systems like OPERA Cloud is preferred, along with strong communication skills.
Head Bartender at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Cocktail Knowledge, Creativity, Team Leadership, Customer Service, Stock Management, Hospitality, Communication, Problem Solving
Specialization
Candidates should have previous experience as a Head Bartender or Bartender with great cocktail knowledge. A passion for hospitality and the ability to inspire and lead a team are essential.
Experience Required
Minimum 2 year(s)
Head Housekeeper at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Operational Responsibility, Quality Control, Stock Monitoring, Training, Coaching, Team Development, Rotas Management, Productivity Monitoring, Communication, Problem Solving, Attention To Detail, Hospitality, Microsoft Office
Specialization
Candidates must possess proven experience managing a housekeeping department, ideally in a quality hotel setting, coupled with strong visible leadership skills to motivate and develop staff. A meticulous eye for detail, a solutions-focused approach, and excellent communication skills are essential for success in this fast-paced role.
Experience Required
Minimum 5 year(s)
Food & Beverage Team Member Waiter/Waitress at Accor
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Rapport Building, Service Delivery, Hospitality, English Fluency
Specialization
Candidates must possess a sparkling, upbeat personality capable of quickly building rapport in a fast-paced environment and must be fluent in English. Previous customer service experience is preferred.
Bartender at Open House London
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Preparation, Customer Service, Stock Rotation, Keg Management, Communication, Teamwork, Coffee Preparation, Hospitality, Event Support, Cash Handling, Hygiene Standards
Specialization
The ideal candidate has previous bartending experience and a passion for hospitality. You must be adaptable, able to work under pressure, and possess strong communication and teamwork skills.
Night Team Member - Part time at Accor
Birmingham, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cashiering, Communication, Problem Solving, Attention To Detail, Teamwork, Time Management, Safety Awareness, Grooming Standards, Training Participation, Guest Relations, Record Keeping, Event Coordination, Complaint Handling, Security Procedures
Specialization
Previous hospitality or customer service experience is required for this position. The role demands attention to detail and the ability to handle guest inquiries and complaints efficiently.
Ground Floor Team Member at Whitbread
Wrexham, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Cocktail Making, Meal Serving, Housekeeping Support, Hospitality
Specialization
No prior experience is needed for this role, which requires a fun personality and strong customer service skills to excel as the front-of-house representative. Candidates should be passionate about customer service and ready to join the UK's leading hospitality business.
Reception Team Member at Accor
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Multi Tasking, Customer Service, Flexibility, Communication, Teamwork, Problem Solving, Attention To Detail, Hospitality
Specialization
Candidates should have a service-focused personality and the ability to multi-task in a fast-paced environment. Fluency in English is required to effectively communicate with guests.
F&B Assistant - Casual at Radisson Hotel Group
Leeds, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication, Inventory Management, Cost Control, Problem Solving, Teamwork, It Systems, Professionalism
Specialization
Previous experience in food and beverage service is beneficial but not essential for this role. Candidates should possess a hands-on approach, strong communication skills, and a genuine passion for the hospitality industry.
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