Hospitality Jobs in United Kingdom

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Guest Service Agent at Hilton Hotels & Resorts
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Organization, Multitasking, Hospitality, Teamwork, It Proficiency, Cash Handling, Conflict Resolution
Specialization
Candidates must possess previous experience in a customer-focused industry, demonstrating a positive attitude, excellent communication skills, and a commitment to high-level customer service. Essential attributes include being calm, organized, detail-oriented, capable of multitasking, and possessing professional hospitality mannerisms.
Fine Dining Waiter/Waitress at Sige Relais Chateaux
, Wales, United Kingdom - Full Time
Skills Needed
Fine Dining Etiquette, Table Service, Hospitality, Guest Experience, Presentation, Attention To Detail
Specialization
Candidates must be professional, attentive, and capable of working varied shift patterns including evenings, weekends, and bank holidays. Previous experience in a high-end restaurant and a passion for outstanding service are highly desirable, though full training is provided.
Receptionist - Soho Farmhouse at Soho House & Co.
Chipping Norton, England, United Kingdom - Full Time
Skills Needed
Front Desk, Hospitality, Discretion, Efficiency, Elegance, Phone Etiquette, Reservation Systems, Problem Solving, Guest Relations, Team Coordination, Communication, Leadership, Professionalism, Training
Specialization
Candidates must possess 2–3 years of experience in a front desk role, preferably within luxury hospitality or private members clubs. Essential requirements include strong leadership, excellent communication skills, proficiency in reservation systems, and the ability to remain calm under pressure while maintaining a guest-first mindset.
Experience Required
Minimum 2 year(s)
Food and Beverage Team Member at Accor
Bristol, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Menu Knowledge, Beverage Knowledge, Safety And Sanitation, Communication, Teamwork, Hospitality
Specialization
Candidates must have knowledge of menu items, beverage lists, and preparation methods. Weekend availability and the ability to work shifts between 6am and midnight are required.
Ground Floor Team Member at Whitbread
Bournemouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Cocktail Making, Teamwork, Hospitality
Specialization
No prior experience is needed for this role, which requires a fun personality and passion for customer service. The position involves working 16 hours per week, including evenings and weekends, on a fixed-term contract.
Nights Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Communication, Hospitality, Safety Monitoring
Specialization
No prior experience is required for this role. Candidates must be over 18 years of age.
Restaurant & Bar Team Members at Mad Swans
East Hampshire, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Order Taking, Upselling, Table Setting, Beverage Preparation, Stock Rotation, Communication, Attention To Detail, Organization, Multitasking, Problem Solving, Teamwork, Padel Tennis Enthusiast, Cocktail Making
Specialization
Candidates must be 18 years of age or older and have previous experience in a Restaurant, Café, or Bar role, demonstrating a passion for excellent guest experiences. Essential qualities include being an excellent communicator with an eye for detail, being organized, confident, self-driven, and resilient in a fast-paced environment.
Senior Waiter at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Section Leadership, Service Delivery, Guest Journey Enhancement, Collaboration, Etiquette, Presentation, Communication, Organization, Food Knowledge, Wine Knowledge, Service Protocol, Hospitality
Specialization
Candidates must possess prior experience in Michelin-starred or fine dining environments, coupled with a deep understanding of food, wine, and service protocol. Essential qualities include maintaining a calm, charismatic presence and demonstrating a genuine passion for hospitality, supported by strong organizational skills.
Experience Required
Minimum 2 year(s)
Front of House at Whitbread
Plymouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Cocktail Making, Teamwork
Specialization
The primary requirement is a fun personality and strong customer service skills to act as the welcoming face of the hotel. No prior experience is needed for this role.
Ground Floor Team Member at Whitbread
Thirsk, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests at the Premier Inn in Thirsk. No prior experience is needed for this position.
Ground Floor Team Member at Whitbread
Oxford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and manage various front-of-house duties. No prior experience is needed for this position.
Restaurant Team Member at Whitbread
High Wycombe, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Interpersonal Skills
Specialization
No previous experience is required for this role. You should have a friendly personality and a passion for customer service.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Check In, Administration, Teamwork
Specialization
The role requires a passion for customer service to be utilized fully while working as a Receptionist at the Premier Inn. Candidates should be ready to join the UK's leading hospitality business, Whitbread.
General Manager at Accor
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Leadership, Hospitality, Operations Management, Financial Results, Brand Standards, Culture Building, Sales Drive, Cost Control, Revenue Maximization, Stakeholder Relationship Building, Commercial Acumen, Organizational Skills, People Skills, Guest Experiences
Specialization
The ideal candidate is an established leader within the Midscale hotel segment, possessing strong commercial acumen, organizational capabilities, and excellent people skills. They must be energetic, hands-on, and passionate about creating memorable experiences for guests.
Experience Required
Minimum 5 year(s)
Food and Beverage Service Expert Part-Time Grosvenor Square at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Food Service, Beverage Service, Guest Service, Table Setting, Kitchen Communication, Serving Guests, Cleaning Work Areas, Transaction Handling, Customer Experience, Initiative, Teamwork, Hospitality
Specialization
Applicants must be eligible to work in the UK under the points-based immigration system introduced in January 2022, with specific mention of Irish citizenship or existing leave to remain being qualifying factors. The position seeks a dynamic and passionate individual to join an award-winning team in a five-star luxury hotel setting.
Ground Floor Team Member at Whitbread
Wells, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Communication, Friendliness
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and ensure they rest easy upon arrival. No prior experience is needed for this position.
Senior Waiter at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Section Leadership, Service Delivery, Guest Journey Enhancement, Collaboration, Etiquette, Presentation, Food Knowledge, Wine Knowledge, Service Protocol, Communication, Organization, Hospitality
Specialization
Candidates must possess experience working in Michelin-starred or fine dining environments, coupled with a deep understanding of food, wine, and service protocol. Essential qualities include maintaining a calm, charismatic presence and demonstrating a genuine passion for hospitality and a desire for professional growth.
Experience Required
Minimum 2 year(s)
F&B Assistant - Casual at Radisson Hotel Group
Liverpool, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Management, Cost Control, It Systems Proficiency, Problem Solving, Teamwork, Attention To Detail
Specialization
Previous experience in food and beverage service is beneficial but not essential for this role. Candidates must possess a hands-on approach, strong communication skills, and a genuine passion for the hospitality industry.
Nights Team Member at Whitbread
Bradford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Communication, Time Management, Hospitality
Specialization
No prior experience is required for this role, though candidates must be over 18 years of age. You should possess strong problem-solving skills and a basic understanding of health and safety protocols.
General Manager at Accor
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Leadership, Hospitality, Operations Management, Financial Results, Brand Standards, Culture Building, Sales Drive, Cost Control, Revenue Maximization, Stakeholder Relationship Building, Commercial Acumen, Organizational Skills, People Skills, Guest Experience Creation
Specialization
The ideal candidate is an established leader within the Midscale hotel segment, possessing strong commercial awareness, organizational capabilities, and excellent people skills. They must be energetic, hands-on, and passionate about delivering memorable guest experiences.
Experience Required
Minimum 5 year(s)
Guest Service Agent at Hilton Hotels & Resorts
City of Edinburgh, Scotland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

12.91

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Attention To Detail, Organization, Multitasking, Hospitality, Teamwork, IT Proficiency, Cash Handling, Conflict Resolution

Industry

Hospitality

Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days are the same at Hampton by Hilton Edinburgh Airport. There is a ‘buzz’ about the hotel with the various types of guests that we welcome and extend our personality to. Our diverse team is characterised by a genuine desire to want to constantly help and support one another. We promote an inclusive atmosphere where people are encouraged to develop and thrive in the workplace. Hourly Rate of £12.91 per hour A WORLD OF REWARDS Smart uniform provided Free and healthy meals when on duty Grow your Career ! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Free Parking Guest Experience Day 1 night stay with dinner and breakfast after successfully passing probation Short Term accommodation to support your relocation from other area of the UK Modern and inclusive Team Member’s areas A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As a Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Guest Service Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Calm, efficient, and organized with great attention to detail Ability to multi-task while maintaining a positive attitude when working with a Guest Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors Conflict resolution experience EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Responsibilities
The Guest Service Agent serves on the Front Office Team, providing reception services from guest check-in through check-out to ensure an exceptional experience and completing required audits. Key tasks include efficiently handling guest queries, maintaining high customer service standards, and maximizing room occupancy through up-selling.
Guest Service Agent at Hilton Hotels & Resorts
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Organization, Multitasking, Hospitality, Teamwork, It Proficiency, Cash Handling, Conflict Resolution
Specialization
Candidates must possess previous experience in a customer-focused industry, demonstrating a positive attitude, excellent communication skills, and a commitment to high-level customer service. Essential attributes include being calm, organized, detail-oriented, capable of multitasking, and possessing professional hospitality mannerisms.
Fine Dining Waiter/Waitress at Sige Relais Chateaux
, Wales, United Kingdom - Full Time
Skills Needed
Fine Dining Etiquette, Table Service, Hospitality, Guest Experience, Presentation, Attention To Detail
Specialization
Candidates must be professional, attentive, and capable of working varied shift patterns including evenings, weekends, and bank holidays. Previous experience in a high-end restaurant and a passion for outstanding service are highly desirable, though full training is provided.
Receptionist - Soho Farmhouse at Soho House & Co.
Chipping Norton, England, United Kingdom - Full Time
Skills Needed
Front Desk, Hospitality, Discretion, Efficiency, Elegance, Phone Etiquette, Reservation Systems, Problem Solving, Guest Relations, Team Coordination, Communication, Leadership, Professionalism, Training
Specialization
Candidates must possess 2–3 years of experience in a front desk role, preferably within luxury hospitality or private members clubs. Essential requirements include strong leadership, excellent communication skills, proficiency in reservation systems, and the ability to remain calm under pressure while maintaining a guest-first mindset.
Experience Required
Minimum 2 year(s)
Food and Beverage Team Member at Accor
Bristol, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Menu Knowledge, Beverage Knowledge, Safety And Sanitation, Communication, Teamwork, Hospitality
Specialization
Candidates must have knowledge of menu items, beverage lists, and preparation methods. Weekend availability and the ability to work shifts between 6am and midnight are required.
Ground Floor Team Member at Whitbread
Bournemouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Cocktail Making, Teamwork, Hospitality
Specialization
No prior experience is needed for this role, which requires a fun personality and passion for customer service. The position involves working 16 hours per week, including evenings and weekends, on a fixed-term contract.
Nights Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Communication, Hospitality, Safety Monitoring
Specialization
No prior experience is required for this role. Candidates must be over 18 years of age.
Restaurant & Bar Team Members at Mad Swans
East Hampshire, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Order Taking, Upselling, Table Setting, Beverage Preparation, Stock Rotation, Communication, Attention To Detail, Organization, Multitasking, Problem Solving, Teamwork, Padel Tennis Enthusiast, Cocktail Making
Specialization
Candidates must be 18 years of age or older and have previous experience in a Restaurant, Café, or Bar role, demonstrating a passion for excellent guest experiences. Essential qualities include being an excellent communicator with an eye for detail, being organized, confident, self-driven, and resilient in a fast-paced environment.
Senior Waiter at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Section Leadership, Service Delivery, Guest Journey Enhancement, Collaboration, Etiquette, Presentation, Communication, Organization, Food Knowledge, Wine Knowledge, Service Protocol, Hospitality
Specialization
Candidates must possess prior experience in Michelin-starred or fine dining environments, coupled with a deep understanding of food, wine, and service protocol. Essential qualities include maintaining a calm, charismatic presence and demonstrating a genuine passion for hospitality, supported by strong organizational skills.
Experience Required
Minimum 2 year(s)
Front of House at Whitbread
Plymouth, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Cocktail Making, Teamwork
Specialization
The primary requirement is a fun personality and strong customer service skills to act as the welcoming face of the hotel. No prior experience is needed for this role.
Ground Floor Team Member at Whitbread
Thirsk, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests at the Premier Inn in Thirsk. No prior experience is needed for this position.
Ground Floor Team Member at Whitbread
Oxford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and manage various front-of-house duties. No prior experience is needed for this position.
Restaurant Team Member at Whitbread
High Wycombe, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Interpersonal Skills
Specialization
No previous experience is required for this role. You should have a friendly personality and a passion for customer service.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Check In, Administration, Teamwork
Specialization
The role requires a passion for customer service to be utilized fully while working as a Receptionist at the Premier Inn. Candidates should be ready to join the UK's leading hospitality business, Whitbread.
General Manager at Accor
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Leadership, Hospitality, Operations Management, Financial Results, Brand Standards, Culture Building, Sales Drive, Cost Control, Revenue Maximization, Stakeholder Relationship Building, Commercial Acumen, Organizational Skills, People Skills, Guest Experiences
Specialization
The ideal candidate is an established leader within the Midscale hotel segment, possessing strong commercial acumen, organizational capabilities, and excellent people skills. They must be energetic, hands-on, and passionate about creating memorable experiences for guests.
Experience Required
Minimum 5 year(s)
Food and Beverage Service Expert Part-Time Grosvenor Square at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Food Service, Beverage Service, Guest Service, Table Setting, Kitchen Communication, Serving Guests, Cleaning Work Areas, Transaction Handling, Customer Experience, Initiative, Teamwork, Hospitality
Specialization
Applicants must be eligible to work in the UK under the points-based immigration system introduced in January 2022, with specific mention of Irish citizenship or existing leave to remain being qualifying factors. The position seeks a dynamic and passionate individual to join an award-winning team in a five-star luxury hotel setting.
Ground Floor Team Member at Whitbread
Wells, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Communication, Friendliness
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and ensure they rest easy upon arrival. No prior experience is needed for this position.
Senior Waiter at Sige Relais Chateaux
Bowness-on-Windermere, England, United Kingdom - Full Time
Skills Needed
Section Leadership, Service Delivery, Guest Journey Enhancement, Collaboration, Etiquette, Presentation, Food Knowledge, Wine Knowledge, Service Protocol, Communication, Organization, Hospitality
Specialization
Candidates must possess experience working in Michelin-starred or fine dining environments, coupled with a deep understanding of food, wine, and service protocol. Essential qualities include maintaining a calm, charismatic presence and demonstrating a genuine passion for hospitality and a desire for professional growth.
Experience Required
Minimum 2 year(s)
F&B Assistant - Casual at Radisson Hotel Group
Liverpool, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Management, Cost Control, It Systems Proficiency, Problem Solving, Teamwork, Attention To Detail
Specialization
Previous experience in food and beverage service is beneficial but not essential for this role. Candidates must possess a hands-on approach, strong communication skills, and a genuine passion for the hospitality industry.
Nights Team Member at Whitbread
Bradford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Communication, Time Management, Hospitality
Specialization
No prior experience is required for this role, though candidates must be over 18 years of age. You should possess strong problem-solving skills and a basic understanding of health and safety protocols.
General Manager at Accor
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Leadership, Hospitality, Operations Management, Financial Results, Brand Standards, Culture Building, Sales Drive, Cost Control, Revenue Maximization, Stakeholder Relationship Building, Commercial Acumen, Organizational Skills, People Skills, Guest Experience Creation
Specialization
The ideal candidate is an established leader within the Midscale hotel segment, possessing strong commercial awareness, organizational capabilities, and excellent people skills. They must be energetic, hands-on, and passionate about delivering memorable guest experiences.
Experience Required
Minimum 5 year(s)
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