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Hospitality Jobs in United Kingdom

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Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
Consultant, Owner Services at Travel Leisure Co
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Phone Manner, Verbal Communication, Written Communication, Customer Interaction, Financial Understanding, Telesales, Flexibility, Organization, Time Management, Attention To Detail, Accuracy, Team Player, Hospitality, Innovation, Integrity
Specialization
Candidates must possess excellent communication skills, including phone etiquette, and a strong understanding of finances, preferably with previous experience in a Telesales environment. Key attributes include flexibility, good organizational and time management skills, proven attention to detail, and the ability to be a supportive team player.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Newcastle upon Tyne, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and assist them throughout their stay. No prior experience is needed for this position.
Receptionist - UK Template at Soho House & Co.
, England, United Kingdom - Full Time
Skills Needed
Front Desk Operations, Hospitality, Discretion, Efficiency, Elegance, Phone Etiquette, Reservation Systems, Problem Solving, Guest Relations, Team Coordination, Communication, Training, Attention To Detail, Professionalism, Time Management, Conflict Resolution
Specialization
Candidates must possess 2–3 years of experience in a front desk role, preferably within luxury hospitality or private members clubs, demonstrating strong leadership and team coordination skills. Proficiency in reservation systems and excellent verbal/written communication are essential, alongside the ability to remain calm under pressure with a guest-first mindset.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Guest Relations, Hospitality, Food And Beverage Service, Housekeeping, Communication Skills
Specialization
No previous experience is required for this role. Candidates should possess a fun personality and a passion for providing excellent customer service.
Retail and Golf Operations Team Member at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
East Hertfordshire, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Retail Operations, Stock Control, Merchandising, Booking Systems, Fleet Management, Course Marshalling, Event Support, Handicap Maintenance
Specialization
Candidates should be highly motivated with a focus on excellent customer service and the ability to work under pressure. Flexibility to work weekends, bank holidays, and seasonal hours is required, with previous golf retail experience being a benefit.
Head Housekeeper at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Operational Responsibility, Quality Control, Stock Monitoring, Training, Coaching, Team Development, Rotas Management, Productivity Monitoring, Communication, Problem Solving, Attention To Detail, Hospitality, Microsoft Office
Specialization
Candidates must possess proven experience managing a housekeeping department, ideally in a quality hotel setting, coupled with strong visible leadership skills to motivate and develop staff. A meticulous eye for detail, a solutions-focused approach, and excellent communication skills are essential for success in this fast-paced role.
Experience Required
Minimum 5 year(s)
Restaurant Team Member at Whitbread
Dover, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Teamwork, Interpersonal Skills
Specialization
No previous experience is required for this role. You must be able to work at the Marine Court Table Table location in Dover.
F&B Assistant - eighteen at x+why
Birmingham, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Bar Assistance, Event Coordination, Hospitality, Customer Service, Teamwork, Positive Outlook, Presentation
Specialization
The ideal candidate should have an energetic positive outlook and enjoy assisting the team with whatever is needed, ideally possessing experience in a busy restaurant floor team within a premium hospitality setting. Applicants must be well-presented natural people persons who exude warmth and charm and understand exceptional service.
Kitchen Team Member at Whitbread
Coventry, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as training and user-friendly equipment will be provided upon joining. The position requires availability for weekend breakfast shifts only.
Guest Service Agent - Casual at Radisson Hotel Group
Sheffield, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Flexibility, Empathy, Patience, Teamwork, Hospitality
Specialization
Candidates should possess a positive, flexible attitude and strong verbal communication skills. A passion for hospitality and the ability to work effectively within a team are essential.
Bartender - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Creativity, Attention To Detail, Time Management, Adaptability, Interpersonal Skills, Multitasking, Product Knowledge, Positive Attitude, Work Ethic
Specialization
Candidates should have previous bartending experience, particularly in cocktail making, and possess strong interpersonal skills. A passion for hospitality and a willingness to work as part of a supportive team are essential.
Experience Required
Minimum 2 year(s)
Reservations Coordinator at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Reservations Management, Customer Service, Communication, Problem Solving, Organisational Skills, Opera Cloud, Hospitality, Front Office Operations
Specialization
Candidates should have previous experience in reservations or hospitality office roles and possess strong communication and organizational skills. Familiarity with Opera Cloud or similar systems is considered an advantage for this position.
Food & Beverage Assistant at Radisson Hotel Group
Manchester, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Control, Teamwork, Problem Solving, It Systems, Attention To Detail, Professionalism
Specialization
Previous experience in food and beverage service is beneficial but not essential for this role. Candidates must possess a hands-on approach, strong communication skills, and a commitment to delivering exceptional guest experiences.
Breakfast Team Member at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Food Safety, Stock Management, Communication, Problem Solving, Shift Management, Organization
Specialization
Requires a warm personality, strong communication skills, and flexibility to work weekdays and weekends. Fluency in English is mandatory, and previous supervisory experience in hospitality is a plus.
Kitchen - Team Member at Whitbread
Grantham, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and support will be provided upon joining. The position requires working 37.5 hours per week on a permanent contract.
Hotel Kitchen - Team Member at Whitbread
Cambridge, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this position, as comprehensive training and user-friendly equipment will be provided. The role requires working 20 hours per week on a permanent contract.
Spa Attendant at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Luxury Service Standards, Guest Relations, Facility Maintenance, Attention To Detail, Health And Safety Compliance, Communication Skills, Teamwork, Professionalism, Hospitality, Problem Solving
Specialization
Candidates should have 6–12 months of experience in a luxury hospitality or leisure environment and a strong understanding of high-end service standards. Excellent attention to detail, a warm demeanor, and a basic knowledge of health and safety protocols are essential.
Guest Experience Expert Receptionist at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
East Hertfordshire, England, United Kingdom - Full Time
Skills Needed
Customer Service, Reception, Communication, Problem Solving, Multi Tasking, Check In Procedures, Check Out Procedures, Payment Processing, Reservation Management, Hospitality, Teamwork, Guest Relations
Specialization
The ideal candidate should possess a warm, people-oriented demeanor and a positive, outgoing personality. They must be able to work effectively in a team, demonstrate flexibility, and be capable of standing or walking for extended periods.
Food and Beverage Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Food And Beverage Service, Guest Relations, Communication, Stakeholder Management, Organization, Time Management, Pressure Handling, Teamwork, Detail Oriented
Specialization
Candidates should be passionate about hospitality with previous similar experience and a detail-oriented approach. Flexibility to work a varied roster including weekends and public holidays is required.
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality

Industry

Hospitality

Description
The London EDITION is looking for its next Guest Relations Agent! Would you like a job that gives you… * 28 Holiday days (including bank holidays) * Food in shift – Meal on us! * Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000! * Discounted food & drink in all our restaurants and bars * Discounts for your friends and family * £5 breakfast when staying in most of our European hotels * Wellness and mental health programmes * World class training and development * Unlimited career opportunities (internationally and locally) * Half price cinema tickets * Specially curated discounts in thousands of shops * Amazing staff parties * …and much more Are you looking for a place to work that inspires you, challenges you and makes you proud to come to work? A place where service comes from the heart, not from a handbook? A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests?  We are looking for a driven, diligent and friendly Guest Relations Agent to join the team at The London EDITION hotel. As our Guest Relations Agent you will have a natural ability to connect with people and have a creative flair to deliver personalised tailored service to our guests. As a Guest Relations Agent you will: * Creating and arranging amenities to surprise and delight our guests. * Having presence in the lobby, meeting, greeting and providing assistance to ensure maximum guest satisfaction. * Liaising with all departments to ensure all guests needs and expectations are met. * Liaising with guests, finding out their preferences and updating their Opera profiles. * Managing and swiftly resolving guest complaints. * Being the main point of contact for VIP guests and ensuring all departments are fully briefed on their requirements. * Serving as a main point of contact for long-stay guests to ensure consistency. Our most successful Guest Relations Agent is someone who: * Anticipate our guests needs and be able to thing outside the box to create tailored experiences that leave our guests with lasting memories. * Someone who is creative! * Previous experience in a Guest facing role within a luxury hotel. * Someone who is naturally engaging and attentive with an eye for detail * A self-starter who is intuitive and dependable. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar. If this sounds like the perfect place for you, apply to be our next Guest Relations Agent today! EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.   But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.   We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global  team, and become the best version of you.
Responsibilities
As a Guest Relations Agent, you will create and arrange amenities to surprise and delight guests while ensuring maximum guest satisfaction through presence in the lobby. You will also manage guest complaints and serve as the main point of contact for VIP and long-stay guests.
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
Consultant, Owner Services at Travel Leisure Co
London, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Phone Manner, Verbal Communication, Written Communication, Customer Interaction, Financial Understanding, Telesales, Flexibility, Organization, Time Management, Attention To Detail, Accuracy, Team Player, Hospitality, Innovation, Integrity
Specialization
Candidates must possess excellent communication skills, including phone etiquette, and a strong understanding of finances, preferably with previous experience in a Telesales environment. Key attributes include flexibility, good organizational and time management skills, proven attention to detail, and the ability to be a supportive team player.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Newcastle upon Tyne, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and assist them throughout their stay. No prior experience is needed for this position.
Receptionist - UK Template at Soho House & Co.
, England, United Kingdom - Full Time
Skills Needed
Front Desk Operations, Hospitality, Discretion, Efficiency, Elegance, Phone Etiquette, Reservation Systems, Problem Solving, Guest Relations, Team Coordination, Communication, Training, Attention To Detail, Professionalism, Time Management, Conflict Resolution
Specialization
Candidates must possess 2–3 years of experience in a front desk role, preferably within luxury hospitality or private members clubs, demonstrating strong leadership and team coordination skills. Proficiency in reservation systems and excellent verbal/written communication are essential, alongside the ability to remain calm under pressure with a guest-first mindset.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Guest Relations, Hospitality, Food And Beverage Service, Housekeeping, Communication Skills
Specialization
No previous experience is required for this role. Candidates should possess a fun personality and a passion for providing excellent customer service.
Retail and Golf Operations Team Member at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
East Hertfordshire, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Retail Operations, Stock Control, Merchandising, Booking Systems, Fleet Management, Course Marshalling, Event Support, Handicap Maintenance
Specialization
Candidates should be highly motivated with a focus on excellent customer service and the ability to work under pressure. Flexibility to work weekends, bank holidays, and seasonal hours is required, with previous golf retail experience being a benefit.
Head Housekeeper at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Leadership, Team Management, Operational Responsibility, Quality Control, Stock Monitoring, Training, Coaching, Team Development, Rotas Management, Productivity Monitoring, Communication, Problem Solving, Attention To Detail, Hospitality, Microsoft Office
Specialization
Candidates must possess proven experience managing a housekeeping department, ideally in a quality hotel setting, coupled with strong visible leadership skills to motivate and develop staff. A meticulous eye for detail, a solutions-focused approach, and excellent communication skills are essential for success in this fast-paced role.
Experience Required
Minimum 5 year(s)
Restaurant Team Member at Whitbread
Dover, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Teamwork, Interpersonal Skills
Specialization
No previous experience is required for this role. You must be able to work at the Marine Court Table Table location in Dover.
F&B Assistant - eighteen at x+why
Birmingham, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Bar Assistance, Event Coordination, Hospitality, Customer Service, Teamwork, Positive Outlook, Presentation
Specialization
The ideal candidate should have an energetic positive outlook and enjoy assisting the team with whatever is needed, ideally possessing experience in a busy restaurant floor team within a premium hospitality setting. Applicants must be well-presented natural people persons who exude warmth and charm and understand exceptional service.
Kitchen Team Member at Whitbread
Coventry, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as training and user-friendly equipment will be provided upon joining. The position requires availability for weekend breakfast shifts only.
Guest Service Agent - Casual at Radisson Hotel Group
Sheffield, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Attention To Detail, Flexibility, Empathy, Patience, Teamwork, Hospitality
Specialization
Candidates should possess a positive, flexible attitude and strong verbal communication skills. A passion for hospitality and the ability to work effectively within a team are essential.
Bartender - Llama Inn at Accor
London, England, United Kingdom - Full Time
Skills Needed
Bartending, Cocktail Making, Customer Service, Teamwork, Communication, Hospitality, Problem Solving, Creativity, Attention To Detail, Time Management, Adaptability, Interpersonal Skills, Multitasking, Product Knowledge, Positive Attitude, Work Ethic
Specialization
Candidates should have previous bartending experience, particularly in cocktail making, and possess strong interpersonal skills. A passion for hospitality and a willingness to work as part of a supportive team are essential.
Experience Required
Minimum 2 year(s)
Reservations Coordinator at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Reservations Management, Customer Service, Communication, Problem Solving, Organisational Skills, Opera Cloud, Hospitality, Front Office Operations
Specialization
Candidates should have previous experience in reservations or hospitality office roles and possess strong communication and organizational skills. Familiarity with Opera Cloud or similar systems is considered an advantage for this position.
Food & Beverage Assistant at Radisson Hotel Group
Manchester, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Control, Teamwork, Problem Solving, It Systems, Attention To Detail, Professionalism
Specialization
Previous experience in food and beverage service is beneficial but not essential for this role. Candidates must possess a hands-on approach, strong communication skills, and a commitment to delivering exceptional guest experiences.
Breakfast Team Member at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Hospitality, Customer Service, Food Safety, Stock Management, Communication, Problem Solving, Shift Management, Organization
Specialization
Requires a warm personality, strong communication skills, and flexibility to work weekdays and weekends. Fluency in English is mandatory, and previous supervisory experience in hospitality is a plus.
Kitchen - Team Member at Whitbread
Grantham, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this role, as comprehensive training and support will be provided upon joining. The position requires working 37.5 hours per week on a permanent contract.
Hotel Kitchen - Team Member at Whitbread
Cambridge, England, United Kingdom - Full Time
Skills Needed
Cooking, Food Preparation, Serving, Teamwork, Hospitality
Specialization
No prior chef experience is needed for this position, as comprehensive training and user-friendly equipment will be provided. The role requires working 20 hours per week on a permanent contract.
Spa Attendant at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Luxury Service Standards, Guest Relations, Facility Maintenance, Attention To Detail, Health And Safety Compliance, Communication Skills, Teamwork, Professionalism, Hospitality, Problem Solving
Specialization
Candidates should have 6–12 months of experience in a luxury hospitality or leisure environment and a strong understanding of high-end service standards. Excellent attention to detail, a warm demeanor, and a basic knowledge of health and safety protocols are essential.
Guest Experience Expert Receptionist at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
East Hertfordshire, England, United Kingdom - Full Time
Skills Needed
Customer Service, Reception, Communication, Problem Solving, Multi Tasking, Check In Procedures, Check Out Procedures, Payment Processing, Reservation Management, Hospitality, Teamwork, Guest Relations
Specialization
The ideal candidate should possess a warm, people-oriented demeanor and a positive, outgoing personality. They must be able to work effectively in a team, demonstrate flexibility, and be capable of standing or walking for extended periods.
Food and Beverage Team Member at Accor
London, England, United Kingdom - Full Time
Skills Needed
Hospitality, Food And Beverage Service, Guest Relations, Communication, Stakeholder Management, Organization, Time Management, Pressure Handling, Teamwork, Detail Oriented
Specialization
Candidates should be passionate about hospitality with previous similar experience and a detail-oriented approach. Flexibility to work a varied roster including weekends and public holidays is required.