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Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Program, Teamwork, Time Management, Attention To Detail, Professionalism
Specialization
Previous customer service experience in a hotel environment is required. Strong knowledge of computer systems and the ability to work under pressure while maintaining a genuine customer service focus is essential.
Box Office Attd, PT at Marcus Corporation
Saint Peters, Missouri, United States - Full Time
Skills Needed
Interpersonal Skills, Verbal Communication, Written Communication, Customer Service, Cash Handling, Point Of Sale Operation, Sales, Teamwork, Problem Solving, Flexibility, Hospitality, Sanitation Practices
Specialization
Candidates should possess strong communication skills and be motivated to learn new tasks. A flexible work schedule is required, including late evenings, weekends, and holidays.
Multi-Property Reservations Supervisor at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Guest Experience, Operational Excellence, Leadership, Training, Communication, Analytical Skills, Problem Solving, Multitasking, Time Management, Group Bookings, Rate Management, Billing Processes, Team Player, Professionalism, Empathy
Specialization
Previous experience in Reservations or Front Office within a luxury hotel environment is required. Strong understanding of hotel systems and excellent leadership skills are essential.
Experience Required
Minimum 2 year(s)
Expression of Interest- Food and Beverage Attendants at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Exceptional Guest Experiences, Hospitality, Strong Communication Skills, Professional Approach, Flexibility
Specialization
Candidates should be passionate about hospitality and delivering memorable guest experiences. They must bring positivity, energy, and have strong communication skills.
Box Office Attd, PT at Marcus Corporation
Lincoln, Nebraska, United States - Full Time
Skills Needed
Interpersonal Skills, Verbal Communication, Written Communication, Customer Service, Sales, Teamwork, Flexibility, Hospitality, Sanitation Practices
Specialization
Candidates should possess strong interpersonal and communication skills and be willing to learn new tasks. A flexible work schedule is required, including late evenings, weekends, and holidays.
Part Time Executive Lounge Attendant at Marcus Corporation
Madison, Wisconsin, United States - Full Time
Skills Needed
Guest Service, Hospitality, Food & Beverage Service, Communication Skills, Multitasking, Attention To Detail, Team Collaboration, Organizational Skills
Specialization
The ideal candidate should have previous hospitality or food & beverage experience, strong communication skills, and the ability to multitask in a fast-paced environment. A warm, helpful approach to service with attention to detail is essential.
Barista - Winter Season at Madeline Hotel and Residences Auberge Resorts Collection
Aspen, Colorado, United States - Full Time
Skills Needed
Customer Service, Coffee Preparation, Point Of Sale (Pos) Systems, Order Accuracy, Cash Handling, Food Safety, Teamwork, Communication, Manual Dexterity, Inventory Management, Cleaning, Flexibility, Hospitality, Attention To Detail, Time Management, Problem Solving
Specialization
A minimum of one year of barista experience is preferred, along with a high school diploma. Candidates should possess a flexible schedule and the ability to lift up to 30 pounds.
Conference & Events Coordinator at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Event Planning, Sales, Communication, Attention To Detail, Time Management, Problem Solving, Collaboration, Professional Presentation, Flexibility, Hospitality
Specialization
Candidates should have at least 6 months of experience in a similar role within tourism or hospitality. Strong sales skills, excellent communication, and a genuine passion for hospitality are essential.
Night Guest Service Agent at Minor International
Nelson Bay, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Proactive Approach, Guest Experience
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a commitment to maintaining a professional presentation.
Executive Chef at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Food Quality, Inventory Management, Menu Development, Training, Communication, Guest Satisfaction, Kitchen Practices, Stock Management, Hospitality, Problem Solving, Adaptability, Team Building, Motivation, Trend Identification, Professionalism
Specialization
Candidates should have over 3 years of experience in a similar role and a passion for the food and beverage industry. Strong leadership skills and the ability to adapt to changing operational needs are essential.
Experience Required
Minimum 5 year(s)
Porter at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Luggage Handling, Communication, Local Knowledge, Teamwork, Time Management, Attention To Detail
Specialization
Previous experience in a hotel or serviced apartments is preferred, along with good English communication skills. A strong focus on hotel operations and the ability to work various shifts is essential.
Special Events Executive – Sixteen Antlers at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Hospitality, Sales, Customer Service, Communication, Negotiation, Relationship Building, Organizational Skills, Time Management, Microsoft Office, Sales Management Software
Specialization
The ideal candidate should have experience in the hospitality service industry and a proven track record in sales. Excellent communication and negotiation skills, along with strong customer service orientation, are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant-2 at Travel Leisure Co
Airlie Beach, Queensland, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Problem Solving
Specialization
Candidates should possess a strong commitment to hospitality and customer service. Previous experience in a food and beverage setting is preferred but not mandatory.
Food & Beverage Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Collaboration, Attention To Detail, Time Management, Multi Tasking, Product Knowledge
Specialization
Previous hospitality or customer service experience is required along with a strong passion for delivering memorable guest experiences. Candidates must possess excellent communication skills and a valid Responsible Service of Alcohol (RSA) certificate.
Portfolio Director of People & Culture at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
People Strategy, Leadership Coaching, Talent Planning, Employee Advocacy, Diversity, Equity, Inclusion, Esg Leadership, Relationship Building, Coaching, Development, Hospitality, Workforce Planning, Industrial Relations, Workers' Compensation, High Performing Cultures
Specialization
Candidates should have proven experience in multi-site or regional roles, ideally within hospitality or service industries, along with deep knowledge of Australian employment law. A passion for people development and experience in ESG and DEI implementation are highly regarded.
Experience Required
Minimum 5 year(s)
Casual Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Food & Beverage Attendant at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Reliability, Positive Attitude, Menu Expertise, Food And Beverage Service, Rsa Certification
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Casual Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Casual Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential.
Guest Service Agent at Accor
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Hospitality, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Program, Teamwork, Time Management, Attention To Detail, Professionalism

Industry

Hospitality

Description
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Are you passionate about hospitality and delivering unforgettable guest experiences? Look no further! Mercure Sydney Bankstown is seeking a dynamic and enthusiastic full-time Guest Service Agent to be the face of our hotel and create lasting impressions for our guests. What will you be doing? Deliver service excellence, from check in to check out and everywhere in between Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts Provide passionate, knowledgeable and friendly service to external and internal guests at all times Answer all telephone calls in a professional manner according to brand standard Reconcile cashier floats at the completion of each shift. Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program Qualifications Your skills and experience include: Previous customer service experience in a Hotel environment Strong knowledge of computer systems including Microsoft Office and preferably in Opera Cloud The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required Strong communication skills and pride in personal presentation A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay Available to work 38 hours per week on a rotating roster including mornings, afternoons and overnight shifts (as requested) Valid Australian working rights Additional Information What’s in it for you An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation Work alongside passionate industry professionals Be mentored by experienced Accor Hospitality professionals who want to see you succeed! Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

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Responsibilities
Deliver service excellence from check-in to check-out, ensuring a positive experience for guests. Complete a variety of front office tasks, including selling hotel facilities, taking reservations, and maintaining guest accounts.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Program, Teamwork, Time Management, Attention To Detail, Professionalism
Specialization
Previous customer service experience in a hotel environment is required. Strong knowledge of computer systems and the ability to work under pressure while maintaining a genuine customer service focus is essential.
Box Office Attd, PT at Marcus Corporation
Saint Peters, Missouri, United States - Full Time
Skills Needed
Interpersonal Skills, Verbal Communication, Written Communication, Customer Service, Cash Handling, Point Of Sale Operation, Sales, Teamwork, Problem Solving, Flexibility, Hospitality, Sanitation Practices
Specialization
Candidates should possess strong communication skills and be motivated to learn new tasks. A flexible work schedule is required, including late evenings, weekends, and holidays.
Multi-Property Reservations Supervisor at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Guest Experience, Operational Excellence, Leadership, Training, Communication, Analytical Skills, Problem Solving, Multitasking, Time Management, Group Bookings, Rate Management, Billing Processes, Team Player, Professionalism, Empathy
Specialization
Previous experience in Reservations or Front Office within a luxury hotel environment is required. Strong understanding of hotel systems and excellent leadership skills are essential.
Experience Required
Minimum 2 year(s)
Expression of Interest- Food and Beverage Attendants at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Exceptional Guest Experiences, Hospitality, Strong Communication Skills, Professional Approach, Flexibility
Specialization
Candidates should be passionate about hospitality and delivering memorable guest experiences. They must bring positivity, energy, and have strong communication skills.
Box Office Attd, PT at Marcus Corporation
Lincoln, Nebraska, United States - Full Time
Skills Needed
Interpersonal Skills, Verbal Communication, Written Communication, Customer Service, Sales, Teamwork, Flexibility, Hospitality, Sanitation Practices
Specialization
Candidates should possess strong interpersonal and communication skills and be willing to learn new tasks. A flexible work schedule is required, including late evenings, weekends, and holidays.
Part Time Executive Lounge Attendant at Marcus Corporation
Madison, Wisconsin, United States - Full Time
Skills Needed
Guest Service, Hospitality, Food & Beverage Service, Communication Skills, Multitasking, Attention To Detail, Team Collaboration, Organizational Skills
Specialization
The ideal candidate should have previous hospitality or food & beverage experience, strong communication skills, and the ability to multitask in a fast-paced environment. A warm, helpful approach to service with attention to detail is essential.
Barista - Winter Season at Madeline Hotel and Residences Auberge Resorts Collection
Aspen, Colorado, United States - Full Time
Skills Needed
Customer Service, Coffee Preparation, Point Of Sale (Pos) Systems, Order Accuracy, Cash Handling, Food Safety, Teamwork, Communication, Manual Dexterity, Inventory Management, Cleaning, Flexibility, Hospitality, Attention To Detail, Time Management, Problem Solving
Specialization
A minimum of one year of barista experience is preferred, along with a high school diploma. Candidates should possess a flexible schedule and the ability to lift up to 30 pounds.
Conference & Events Coordinator at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Event Planning, Sales, Communication, Attention To Detail, Time Management, Problem Solving, Collaboration, Professional Presentation, Flexibility, Hospitality
Specialization
Candidates should have at least 6 months of experience in a similar role within tourism or hospitality. Strong sales skills, excellent communication, and a genuine passion for hospitality are essential.
Night Guest Service Agent at Minor International
Nelson Bay, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Proactive Approach, Guest Experience
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a commitment to maintaining a professional presentation.
Executive Chef at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Food Quality, Inventory Management, Menu Development, Training, Communication, Guest Satisfaction, Kitchen Practices, Stock Management, Hospitality, Problem Solving, Adaptability, Team Building, Motivation, Trend Identification, Professionalism
Specialization
Candidates should have over 3 years of experience in a similar role and a passion for the food and beverage industry. Strong leadership skills and the ability to adapt to changing operational needs are essential.
Experience Required
Minimum 5 year(s)
Porter at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Luggage Handling, Communication, Local Knowledge, Teamwork, Time Management, Attention To Detail
Specialization
Previous experience in a hotel or serviced apartments is preferred, along with good English communication skills. A strong focus on hotel operations and the ability to work various shifts is essential.
Special Events Executive – Sixteen Antlers at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Hospitality, Sales, Customer Service, Communication, Negotiation, Relationship Building, Organizational Skills, Time Management, Microsoft Office, Sales Management Software
Specialization
The ideal candidate should have experience in the hospitality service industry and a proven track record in sales. Excellent communication and negotiation skills, along with strong customer service orientation, are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant-2 at Travel Leisure Co
Airlie Beach, Queensland, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Communication, Problem Solving
Specialization
Candidates should possess a strong commitment to hospitality and customer service. Previous experience in a food and beverage setting is preferred but not mandatory.
Food & Beverage Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Collaboration, Attention To Detail, Time Management, Multi Tasking, Product Knowledge
Specialization
Previous hospitality or customer service experience is required along with a strong passion for delivering memorable guest experiences. Candidates must possess excellent communication skills and a valid Responsible Service of Alcohol (RSA) certificate.
Portfolio Director of People & Culture at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
People Strategy, Leadership Coaching, Talent Planning, Employee Advocacy, Diversity, Equity, Inclusion, Esg Leadership, Relationship Building, Coaching, Development, Hospitality, Workforce Planning, Industrial Relations, Workers' Compensation, High Performing Cultures
Specialization
Candidates should have proven experience in multi-site or regional roles, ideally within hospitality or service industries, along with deep knowledge of Australian employment law. A passion for people development and experience in ESG and DEI implementation are highly regarded.
Experience Required
Minimum 5 year(s)
Casual Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Food & Beverage Attendant at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Reliability, Positive Attitude, Menu Expertise, Food And Beverage Service, Rsa Certification
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Casual Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Casual Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential.
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