MOUNT JULIET ESTATE, A MARRIOTT AUTOGRAPH COLLECTION PROPERTY, HAVE A FANTASTIC VACANCY FOR A SEASONAL GOLF OPERATIONS ASSISTANT TO JOIN THE AWARD WINNING GOLF TEAM.

The Seasonal Golf Operations Assistant plays a vital role in ensuring smooth day-to-day operations within the Golf Department. This role requires exceptional customer service skills, an in-depth knowledge of the golf course and its offerings, and the ability to handle bookings, guest inquiries, and event coordination efficiently. The ideal candidate will have strong organizational abilities and a proactive approach to enhancing the golfer experience.

OPERATIONAL DUTIES:

• Ensure administrative procedures do not take precedence over guest relations.
• Maintain security of all property and stock when closing the area.
• Ensure the cleanliness and hygiene of the department, including fixtures, fittings, and equipment.
• Forecast golf groups for the upcoming two weeks and communicate this to relevant teams.
• Provide coverage for golf shop duties and shifts as required during holidays or staff absences.
• Relay information between departments to ensure smooth event execution.

GENERAL RESPONSIBILITIES:

• Adhere to company policies and procedures as outlined in the Employee Handbook.
• Maintain a high standard of personal appearance, always wearing the full and correct uniform.
• Participate in training sessions and staff development programs.
• Attend staff meetings and contribute to discussions aimed at improving service delivery.
• Be flexible and willing to take on additional responsibilities as requested by management.

HEALTH & SAFETY RESPONSIBILITIES:

• Comply with all safety regulations and policies in accordance with the Safety, Health, and Welfare at Work Act.
• Maintain a tidy and hazard-free work environment, reporting any safety concerns promptly.
• Ensure the responsible handling of all equipment to prevent damage or breakages.
• Participate in fire, safety, and emergency drills as required.
• Report all incidents, accidents, or hazards to management immediately.
• Be aware of first-aid personnel on-site and the location of emergency equipment.