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Responsable de Soporte – SaaS Hospitality at Septeo
Barcelona, Catalonia, Spain - Full Time
Skills Needed
Team Leadership, Technical Support, Saas, Customer Experience, Sla Management, Kpi Tracking, Ticketing Systems, Crm, Process Optimization, Communication Skills, Hospitality Industry Knowledge, Documentation, Staff Training, Incident Management
Specialization
Requires previous experience in technical support within SaaS environments and proven leadership or technical lead experience. Candidates should possess strong analytical skills, proficiency with ticketing and CRM tools, and excellent communication abilities.
Experience Required
Minimum 2 year(s)
Housekeeping Hospitality Services Associate at NYU Langone Health
Mineola, New York, United States - Full Time
Skills Needed
Cleaning, Sanitation, Safety Compliance, Communication, Radio Etiquette, Equipment Maintenance, Hazardous Materials Handling, Documentation
Specialization
Candidates must be able to communicate and understand simple directions in English and read chemical labels. A high school diploma or equivalent experience is preferred.
Hospitality Center Welcome Desk Associate at Open Door Mission
Omaha, Nebraska, United States - Full Time
Skills Needed
Communication Skills, De Escalation, Crisis Management, Organizational Skills, Microsoft Office, Customer Service, Interpersonal Skills, Self Starter, Teamwork
Specialization
Candidates must have a visible relationship with Christ, the ability to share the Gospel, and a high school diploma or equivalent. Proficiency in Microsoft Office products and strong interpersonal skills are also required.
Housekeeping Hospitality Services Associate at NYU Langone Health
Mineola, New York, United States - Full Time
Skills Needed
Cleaning, Sanitation, Safety Compliance, Communication, Radio Etiquette, Equipment Maintenance, Hazardous Materials Handling, Documentation
Specialization
Candidates must be able to communicate and understand simple directions in English and read chemical labels. A high school diploma or equivalent experience is preferred.
Hospitality Hero 27 horas/semana (temporal) at Líbere Hospitality Group
Pamplona, Navarre, Spain - Full Time
Skills Needed
Hospitality Management, Cleaning Supervision, Maintenance Coordination, Customer Service, Check In Management, Inventory Management, Procurement, Budgeting, Communication, Google Docs, Digital Tools, Problem Solving
Specialization
Candidates must hold a higher degree or diploma and have at least one year of experience in the hospitality or serviced apartment sector. Proficiency in English and familiarity with digital tools like Google Docs are essential requirements.
Strategic Account Executive (Hospitality) at Flatiron Construction Corp
, , - Full Time
Skills Needed
New Business Sales, Strategic Account Management, Telecommunications, Connectivity Solutions, Hospitality Technology, Sales Cycle Management, Executive Relationship Building, Pipeline Development, Solution Selling, Crm, Hubspot, Salesforce, Internet Services, Wifi, Iptv, Sd Wan
Specialization
Candidates must have 5-10+ years of new business sales experience, specifically within telecom, MSP, or hospitality technology sectors. A proven track record of successful new logo acquisition and strong executive presence is required.
Experience Required
Minimum 5 year(s)
Construction Superintendent - Hospitality at Aecom USA
New Orleans, Louisiana, United States - Full Time
Skills Needed
Construction Management, Field Leadership, Safety Management, Trade Coordination, Project Scheduling, Risk Mitigation, Quality Control, Procore, Plangrid, Bluebeam, Bim Coordination, Primavera P6, Osha Compliance, Logistics Planning, Budget Management, Drawing Interpretation
Specialization
Candidates must possess a minimum of 6 to 10 years of relevant construction experience depending on their educational background. Proficiency in construction management software, strong field leadership skills, and a solid understanding of safety protocols and complex commercial project execution are required.
Experience Required
Minimum 5 year(s)
Hospitality Hero Night Shift (24h/semana) at Líbere Hospitality Group
Alacant / Alicante, Valencian Community, Spain - Full Time
Skills Needed
Customer Service, Incident Management, Communication, Problem Solving, Backoffice Management, Security, Guest Relations, Technology Focus, Design Focus, Experience Focus
Specialization
The ideal candidate should be motivated to disrupt an obsolete sector by focusing on technology, design, and customer experience within alternative accommodations. Responsibilities require strong communication skills for handling various customer contact channels and the ability to respond physically to emergencies and act as the primary on-site contact for incident resolution.
Hospitality Attendant/Bed Maker Part Time at Fairfield Inn & Suites Geneva, NY
Town of Geneva, New York, United States - Full Time
Skills Needed
Customer Service, Food Service, Cleaning, Bed Making, Communication, Multitasking, Food Safety, Sanitation, Stock Management, Time Management
Specialization
Candidates must have a high school diploma or equivalent and the ability to work weekends. Applicants should be able to stand for extended periods and lift up to 25 pounds.
Housekeeping Hospitality Services Associate at NYU Langone Health
Mineola, New York, United States - Full Time
Skills Needed
Cleaning, Sanitation, Safety Compliance, Communication, Radio Etiquette, Equipment Maintenance, Hazmat Guidelines, Documentation, Hospitality Services
Specialization
Candidates must be able to communicate and understand simple directions in English and read chemical labels. A high school diploma or equivalent experience is preferred for this position.
Housekeeping Hospitality Services Associate at NYU Langone Health
Mineola, New York, United States - Full Time
Skills Needed
Housekeeping, Cleaning, Safety Compliance, Communication, Radio Etiquette, Hazardous Materials Handling, Equipment Maintenance, Documentation
Specialization
Candidates must be able to communicate and understand simple directions in English and read chemical labels. A high school diploma or equivalent experience is preferred.
Part Time Hospitality Assistant - 27 hours at Radius Limited
Crewe, England, United Kingdom - Full Time
Skills Needed
Hospitality Experience, Stock Control Experience, Multitasking, Teamwork, Working Independently, Fast Paced Environment, Attention To Detail, Customer Service
Specialization
Candidates must possess experience in hospitality and stock control, along with the ability to multitask effectively both independently and as part of a team in a fast-paced setting. Essential attributes include a keen eye for detail and exceptional customer service skills.
Part Time - Security Officer - Grand Ole Opry at Ryman Hospitality Properties
Nashville, Tennessee, United States - Full Time
Skills Needed
Security, Crowd Control, Conflict De Escalation, Emergency Response, First Aid, Communication, Surveillance, Patrol, Customer Service, Policy Enforcement, Incident Reporting, Safety Inspections, Physical Strength, Stamina, Hospitality, Teamwork
Specialization
A high school diploma or equivalent is required, along with a background in law enforcement or security, preferably in an entertainment or hospitality venue. Candidates must possess effective communication skills and the ability to handle physical demands of the job.
Server (Seasonal) ** PLEASE RESPOND WITH A COVER LETTER at One Off Hospitality Group Ltd
Chicago, Illinois, United States - Full Time
Skills Needed
Hospitality, Guest Service, Food Knowledge, Beverage Knowledge, Communication, Attention To Detail, Stress Management, Scheduling Flexibility, Sanitation, Teamwork
Specialization
Candidates must possess a High School Diploma or GED and a Food Handler Certification, demonstrating the ability to handle stress under pressure while maintaining attention to detail. The role requires physical stamina, the ability to work varied hours including nights and weekends, and adherence to all safety and sanitation policies.
Front Desk Supervisor at Banff Hospitality Collective
Charleston, South Carolina, United States - Full Time
Skills Needed
Hospitality, Mentoring, Teamwork, Registration, Check Out, Billing, Cashiering, Complaint Resolution, Concierge Functions, Reporting, Room Blocking, Communication, Multitasking, Attention To Detail, Problem Solving, Property Management Systems
Specialization
Candidates must have a minimum of one year of experience as a Front Desk Agent or in Reservations, preferably at a luxury property, and possess strong knowledge of front and back-of-house operations. Required abilities include proficiency with property management systems, sound judgment under pressure, excellent communication skills, and availability to work overnight shifts, weekends, and holidays.
Onsite Hiring Event - Ole Red Gatlinburg at Ryman Hospitality Properties
Gatlinburg, Tennessee, United States - Full Time
Skills Needed
Food Preparation, Cooking, Dishwashing, Customer Service, Hospitality, Communication
Specialization
Candidates must attend the onsite hiring event in Gatlinburg or submit a formal application online. No specific educational or experience requirements are explicitly listed for these entry-level positions.
Part Time - Courtesy Cart Driver - Grand Ole Opry at Ryman Hospitality Properties
Nashville, Tennessee, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Team Player, Self Starter, Driving, Safety Adherence, Escorting, Facility Knowledge, Hospitality
Specialization
Candidates must possess a High School Diploma or Equivalent and have at least six months of experience in a customer service role. A valid driver's license with a satisfactory driving record is required, along with passing a pre-employment drug screening.
Restaurant Servers at MERANI HOSPITALITY
City of Niagara Falls, New York, United States - Full Time
Skills Needed
Guest Welcome, Food Recommendation, Drink Recommendation, Service Tracking, Guest Experience Tailoring, Mathematical Calculations, Communication, Safety Procedures, Hygiene Compliance, Cleaning, Wiping Tables, Sweeping, Mopping, Sanitizing Menus, Dish Clearing, Uniform Wearing
Specialization
Candidates must possess a high school degree or equivalent and have the physical ability to lift up to 50 lbs. Availability is required for nights, weekends, and holidays, along with the ability to communicate effectively in English and perform accurate mathematical calculations.
Tax Manager at Target Hospitality
The Woodlands, Texas, United States - Full Time
Skills Needed
Tax Compliance, Tax Reporting, Tax Planning, Asc 740, Internal Controls, Sarbanes Oxley, Financial Reporting, Tax Strategy, Risk Management, Project Management, Analytical Skills, Communication Skills, Cpa, External Advisors Coordination, Tax Legislation Monitoring, Erp Systems
Specialization
Candidates must possess a Bachelor's degree in Accounting or Finance, with a CPA or Master's in Tax preferred, alongside 5 to 7+ years of progressive corporate tax or public accounting experience. Strong technical knowledge of federal/state taxation, ASC 740 exposure, and excellent analytical and communication skills are essential.
Experience Required
Minimum 5 year(s)
Food and Beverage Attendant - Bozeman Courtyard at Level5 Hospitality
Bozeman, Montana, United States - Full Time
Skills Needed
Barista, Customer Service, Menu Knowledge, Time Management, Organizational Skills, Communication, Interpersonal Skills, Punctuality, Health And Safety Protocols, Beverage Preparation, Food Preparation, Guest Satisfaction
Specialization
Candidates must possess a high school diploma or GED and are preferred to have prior food service experience along with proven customer service skills and a guest-focused mentality. Flexibility with scheduling, availability on weekends/holidays, reliable transportation, and stellar attendance are mandatory requirements.
Responsable de Soporte – SaaS Hospitality at Septeo
Barcelona, Catalonia, Spain -
Full Time


Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

0.0

Posted On

29 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team leadership, Technical support, SaaS, Customer experience, SLA management, KPI tracking, Ticketing systems, CRM, Process optimization, Communication skills, Hospitality industry knowledge, Documentation, Staff training, Incident management

Industry

Software Development

Description
Descripción de la empresa ¿Te motiva liderar equipos y mejorar la experiencia de cliente en productos SaaS? Buscamos un/a Responsable de Soporte para liderar el área de atención técnica de nuestras soluciones de gestión para campings. Tendrás un rol clave en la calidad del servicio, la optimización de procesos y la evolución del soporte hacia un modelo más eficiente y escalable. Descripción del empleo 🎯 ¿Cuál será tu misión? Liderar el equipo de soporte garantizando una experiencia excelente al cliente, asegurando la eficiencia operativa y promoviendo la mejora continua de procesos y herramientas. 🧩 Responsabilidades • Liderar y coordinar el equipo de soporte técnico (asignación, seguimiento y calidad) • Actuar como punto de escalado para incidencias críticas y clientes estratégicos • Asegurar cumplimiento de SLA, tiempos de respuesta y estándares de servicio • Analizar y optimizar procesos (resolución, documentación, flujos, experiencia cliente) • Definir y hacer seguimiento de KPIs (backlog, tiempos, calidad, carga de trabajo) • Colaborar con Producto y Desarrollo para trasladar feedback y mejorar el producto • Impulsar la documentación y el conocimiento interno (FAQs, procesos, guías) • Liderar la formación y desarrollo del equipo • Proponer mejoras continuas en el área de soporte Requisitos ✅ Requisitos • Experiencia en soporte técnico en entornos SaaS • Experiencia previa liderando equipos o como referente técnico • Conocimiento de herramientas de ticketing y CRM • Capacidad analítica y orientación a mejora continua • Excelentes habilidades de comunicación ⭐ Valorable • Experiencia en hospitality (campings, hoteles, turismo) • Experiencia en entornos de alto volumen de incidencias • Mentalidad orientada a producto Información adicional 🚀 Qué ofrecemos • Contrato indefinido • Proyecto estable en empresa tecnológica en crecimiento • Entorno colaborativo y orientado al cliente • Formación en producto y desarrollo profesional Si cumples con los requisitos descritos y estás interesado/a en unirte a nuestro equipo, ofrecemos un ambiente de trabajo gratificante, con aprendizaje continuo y un salario competitivo. ¡Te esperamos! Type of contract: CDI
Responsibilities
Lead and coordinate the technical support team to ensure operational efficiency and high-quality customer service. Define and monitor KPIs while collaborating with product and development teams to improve service standards and internal documentation.
Responsable de Soporte – SaaS Hospitality at Septeo
Barcelona, Catalonia, Spain - Full Time
Skills Needed
Team Leadership, Technical Support, Saas, Customer Experience, Sla Management, Kpi Tracking, Ticketing Systems, Crm, Process Optimization, Communication Skills, Hospitality Industry Knowledge, Documentation, Staff Training, Incident Management
Specialization
Requires previous experience in technical support within SaaS environments and proven leadership or technical lead experience. Candidates should possess strong analytical skills, proficiency with ticketing and CRM tools, and excellent communication abilities.
Experience Required
Minimum 2 year(s)
Housekeeping Hospitality Services Associate at NYU Langone Health
Mineola, New York, United States - Full Time
Skills Needed
Cleaning, Sanitation, Safety Compliance, Communication, Radio Etiquette, Equipment Maintenance, Hazardous Materials Handling, Documentation
Specialization
Candidates must be able to communicate and understand simple directions in English and read chemical labels. A high school diploma or equivalent experience is preferred.
Hospitality Center Welcome Desk Associate at Open Door Mission
Omaha, Nebraska, United States - Full Time
Skills Needed
Communication Skills, De Escalation, Crisis Management, Organizational Skills, Microsoft Office, Customer Service, Interpersonal Skills, Self Starter, Teamwork
Specialization
Candidates must have a visible relationship with Christ, the ability to share the Gospel, and a high school diploma or equivalent. Proficiency in Microsoft Office products and strong interpersonal skills are also required.
Housekeeping Hospitality Services Associate at NYU Langone Health
Mineola, New York, United States - Full Time
Skills Needed
Cleaning, Sanitation, Safety Compliance, Communication, Radio Etiquette, Equipment Maintenance, Hazardous Materials Handling, Documentation
Specialization
Candidates must be able to communicate and understand simple directions in English and read chemical labels. A high school diploma or equivalent experience is preferred.
Hospitality Hero 27 horas/semana (temporal) at Líbere Hospitality Group
Pamplona, Navarre, Spain - Full Time
Skills Needed
Hospitality Management, Cleaning Supervision, Maintenance Coordination, Customer Service, Check In Management, Inventory Management, Procurement, Budgeting, Communication, Google Docs, Digital Tools, Problem Solving
Specialization
Candidates must hold a higher degree or diploma and have at least one year of experience in the hospitality or serviced apartment sector. Proficiency in English and familiarity with digital tools like Google Docs are essential requirements.
Strategic Account Executive (Hospitality) at Flatiron Construction Corp
, , - Full Time
Skills Needed
New Business Sales, Strategic Account Management, Telecommunications, Connectivity Solutions, Hospitality Technology, Sales Cycle Management, Executive Relationship Building, Pipeline Development, Solution Selling, Crm, Hubspot, Salesforce, Internet Services, Wifi, Iptv, Sd Wan
Specialization
Candidates must have 5-10+ years of new business sales experience, specifically within telecom, MSP, or hospitality technology sectors. A proven track record of successful new logo acquisition and strong executive presence is required.
Experience Required
Minimum 5 year(s)
Construction Superintendent - Hospitality at Aecom USA
New Orleans, Louisiana, United States - Full Time
Skills Needed
Construction Management, Field Leadership, Safety Management, Trade Coordination, Project Scheduling, Risk Mitigation, Quality Control, Procore, Plangrid, Bluebeam, Bim Coordination, Primavera P6, Osha Compliance, Logistics Planning, Budget Management, Drawing Interpretation
Specialization
Candidates must possess a minimum of 6 to 10 years of relevant construction experience depending on their educational background. Proficiency in construction management software, strong field leadership skills, and a solid understanding of safety protocols and complex commercial project execution are required.
Experience Required
Minimum 5 year(s)
Hospitality Hero Night Shift (24h/semana) at Líbere Hospitality Group
Alacant / Alicante, Valencian Community, Spain - Full Time
Skills Needed
Customer Service, Incident Management, Communication, Problem Solving, Backoffice Management, Security, Guest Relations, Technology Focus, Design Focus, Experience Focus
Specialization
The ideal candidate should be motivated to disrupt an obsolete sector by focusing on technology, design, and customer experience within alternative accommodations. Responsibilities require strong communication skills for handling various customer contact channels and the ability to respond physically to emergencies and act as the primary on-site contact for incident resolution.
Hospitality Attendant/Bed Maker Part Time at Fairfield Inn & Suites Geneva, NY
Town of Geneva, New York, United States - Full Time
Skills Needed
Customer Service, Food Service, Cleaning, Bed Making, Communication, Multitasking, Food Safety, Sanitation, Stock Management, Time Management
Specialization
Candidates must have a high school diploma or equivalent and the ability to work weekends. Applicants should be able to stand for extended periods and lift up to 25 pounds.
Housekeeping Hospitality Services Associate at NYU Langone Health
Mineola, New York, United States - Full Time
Skills Needed
Cleaning, Sanitation, Safety Compliance, Communication, Radio Etiquette, Equipment Maintenance, Hazmat Guidelines, Documentation, Hospitality Services
Specialization
Candidates must be able to communicate and understand simple directions in English and read chemical labels. A high school diploma or equivalent experience is preferred for this position.
Housekeeping Hospitality Services Associate at NYU Langone Health
Mineola, New York, United States - Full Time
Skills Needed
Housekeeping, Cleaning, Safety Compliance, Communication, Radio Etiquette, Hazardous Materials Handling, Equipment Maintenance, Documentation
Specialization
Candidates must be able to communicate and understand simple directions in English and read chemical labels. A high school diploma or equivalent experience is preferred.
Part Time Hospitality Assistant - 27 hours at Radius Limited
Crewe, England, United Kingdom - Full Time
Skills Needed
Hospitality Experience, Stock Control Experience, Multitasking, Teamwork, Working Independently, Fast Paced Environment, Attention To Detail, Customer Service
Specialization
Candidates must possess experience in hospitality and stock control, along with the ability to multitask effectively both independently and as part of a team in a fast-paced setting. Essential attributes include a keen eye for detail and exceptional customer service skills.
Part Time - Security Officer - Grand Ole Opry at Ryman Hospitality Properties
Nashville, Tennessee, United States - Full Time
Skills Needed
Security, Crowd Control, Conflict De Escalation, Emergency Response, First Aid, Communication, Surveillance, Patrol, Customer Service, Policy Enforcement, Incident Reporting, Safety Inspections, Physical Strength, Stamina, Hospitality, Teamwork
Specialization
A high school diploma or equivalent is required, along with a background in law enforcement or security, preferably in an entertainment or hospitality venue. Candidates must possess effective communication skills and the ability to handle physical demands of the job.
Server (Seasonal) ** PLEASE RESPOND WITH A COVER LETTER at One Off Hospitality Group Ltd
Chicago, Illinois, United States - Full Time
Skills Needed
Hospitality, Guest Service, Food Knowledge, Beverage Knowledge, Communication, Attention To Detail, Stress Management, Scheduling Flexibility, Sanitation, Teamwork
Specialization
Candidates must possess a High School Diploma or GED and a Food Handler Certification, demonstrating the ability to handle stress under pressure while maintaining attention to detail. The role requires physical stamina, the ability to work varied hours including nights and weekends, and adherence to all safety and sanitation policies.
Front Desk Supervisor at Banff Hospitality Collective
Charleston, South Carolina, United States - Full Time
Skills Needed
Hospitality, Mentoring, Teamwork, Registration, Check Out, Billing, Cashiering, Complaint Resolution, Concierge Functions, Reporting, Room Blocking, Communication, Multitasking, Attention To Detail, Problem Solving, Property Management Systems
Specialization
Candidates must have a minimum of one year of experience as a Front Desk Agent or in Reservations, preferably at a luxury property, and possess strong knowledge of front and back-of-house operations. Required abilities include proficiency with property management systems, sound judgment under pressure, excellent communication skills, and availability to work overnight shifts, weekends, and holidays.
Onsite Hiring Event - Ole Red Gatlinburg at Ryman Hospitality Properties
Gatlinburg, Tennessee, United States - Full Time
Skills Needed
Food Preparation, Cooking, Dishwashing, Customer Service, Hospitality, Communication
Specialization
Candidates must attend the onsite hiring event in Gatlinburg or submit a formal application online. No specific educational or experience requirements are explicitly listed for these entry-level positions.
Part Time - Courtesy Cart Driver - Grand Ole Opry at Ryman Hospitality Properties
Nashville, Tennessee, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Team Player, Self Starter, Driving, Safety Adherence, Escorting, Facility Knowledge, Hospitality
Specialization
Candidates must possess a High School Diploma or Equivalent and have at least six months of experience in a customer service role. A valid driver's license with a satisfactory driving record is required, along with passing a pre-employment drug screening.
Restaurant Servers at MERANI HOSPITALITY
City of Niagara Falls, New York, United States - Full Time
Skills Needed
Guest Welcome, Food Recommendation, Drink Recommendation, Service Tracking, Guest Experience Tailoring, Mathematical Calculations, Communication, Safety Procedures, Hygiene Compliance, Cleaning, Wiping Tables, Sweeping, Mopping, Sanitizing Menus, Dish Clearing, Uniform Wearing
Specialization
Candidates must possess a high school degree or equivalent and have the physical ability to lift up to 50 lbs. Availability is required for nights, weekends, and holidays, along with the ability to communicate effectively in English and perform accurate mathematical calculations.
Tax Manager at Target Hospitality
The Woodlands, Texas, United States - Full Time
Skills Needed
Tax Compliance, Tax Reporting, Tax Planning, Asc 740, Internal Controls, Sarbanes Oxley, Financial Reporting, Tax Strategy, Risk Management, Project Management, Analytical Skills, Communication Skills, Cpa, External Advisors Coordination, Tax Legislation Monitoring, Erp Systems
Specialization
Candidates must possess a Bachelor's degree in Accounting or Finance, with a CPA or Master's in Tax preferred, alongside 5 to 7+ years of progressive corporate tax or public accounting experience. Strong technical knowledge of federal/state taxation, ASC 740 exposure, and excellent analytical and communication skills are essential.
Experience Required
Minimum 5 year(s)
Food and Beverage Attendant - Bozeman Courtyard at Level5 Hospitality
Bozeman, Montana, United States - Full Time
Skills Needed
Barista, Customer Service, Menu Knowledge, Time Management, Organizational Skills, Communication, Interpersonal Skills, Punctuality, Health And Safety Protocols, Beverage Preparation, Food Preparation, Guest Satisfaction
Specialization
Candidates must possess a high school diploma or GED and are preferred to have prior food service experience along with proven customer service skills and a guest-focused mentality. Flexibility with scheduling, availability on weekends/holidays, reliable transportation, and stellar attendance are mandatory requirements.
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