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Human Resources Manager Jobs in Canada

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URGENT: Part-Time Operations & SOP Manager (operations management experienc at WorkStaff360
Toronto, Ontario, Canada - Full Time
Skills Needed
Operations Management, Sop Documentation, Process Improvement, Kpi Tracking, Google Workspace, Asana, Customer Service Operations, Project Management, Analytical Skills, Written Communication, Organizational Skills, Attention To Detail, Version Control, Documentation Accuracy, Operational Improvements, Task Monitoring
Specialization
Candidates must have 3-5 years of experience in operations management and proven experience in creating and optimizing SOPs. Strong analytical skills and proficiency in Google Workspace and project management tools are also required.
Experience Required
Minimum 5 year(s)
Global On-balance Sheet Deposit & Investments Product Manager, Vice Preside at Citi
Toronto, Ontario, Canada - Full Time
Skills Needed
Product Management, Market Research, Client Experience, Product Development, Analytical Skills, Problem Solving, Decision Making, Communication, Negotiation, Strategic Planning, Team Leadership, Client Management, Financial Performance, Product Marketing, Acquisitions, Analytics
Specialization
Candidates should have 6-10 years of relevant experience and a strong knowledge of marketing, product development, and analytics. A bachelor's degree is required, with a master's degree preferred.
Experience Required
Minimum 5 year(s)
Social Worker - Case Manager (MSW) - Assertive Community Treatment (ACT) at Vancouver Coastal Health
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Case Management, Mental Health, Addiction Treatment, Crisis Intervention, Counseling, Community Resources, Interdisciplinary Teamwork, Cultural Competence, Biopsychosocial Assessment, Conflict Resolution, Project Management, Communication, Problem Solving, Health Care Ethics, Trauma Informed Care, Evidence Based Practice
Specialization
Candidates must have a Master's degree in Social Work and two years of recent experience in case management with complex health issues. Current registration with the British Columbia College of Social Workers and a valid BC Driver's License are also required.
Experience Required
Minimum 2 year(s)
Sales Strategy and Operations Manager - Fully remote (Canada, APAC, Europe) at Jobgether
, , Canada - Full Time
Skills Needed
Sales Strategy, Operations Management, Crm Optimization, Data Quality, Sales Analytics, Forecasting, Sales Enablement, Cross Functional Collaboration, Team Mentoring, Analytical Skills, Dashboard Development, Workflow Automation, Process Improvement, Crypto Ecosystem Knowledge, Communication Skills, Stakeholder Alignment
Specialization
Candidates should have hands-on experience with Salesforce or HubSpot and strong analytical skills for building dashboards. A proven track record in streamlining sales workflows and managing small teams is also required.
Experience Required
Minimum 5 year(s)
URGENT: Part-Time Operations & SOP Manager (operations management experienc at WorkStaff360
Toronto, Ontario, Canada -
Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

6.0

Posted On

15 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Operations Management, SOP Documentation, Process Improvement, KPI Tracking, Google Workspace, Asana, Customer Service Operations, Project Management, Analytical Skills, Written Communication, Organizational Skills, Attention To Detail, Version Control, Documentation Accuracy, Operational Improvements, Task Monitoring

Industry

Outsourcing and Offshoring Consulting

Description
URGENT: Part-Time Operations & SOP Manager (operations management experience is required) Application Deadline: 27 December 2025 Department: Operations Employment Type: Part Time Location: Toronto Description Prepare, update, and maintain onboarding documentation for all roles. Write, standardize, and continuously improve SOPs across all departments. Manage the Master SOP Library in Google Drive, including version control and update logs. Identify SOP gaps and prioritize documentation needs. Simplify and optimize SOPs based on operational feedback, research, and efficiency opportunities. Send and track weekly staff questionnaires related to SOP clarity and compliance. Define, document, and maintain KPIs for all departments, including: Maintenance Housekeeping Marketing Customer Service Security Financial (coordination and tracking only) Track and analyze KPI performance on a weekly and monthly basis. Maintain the Master Operations Sheet. Monitor task execution and progress using Asana. Identify bottlenecks, delays, risks, or recurring operational issues. Propose operational improvements for leadership review and approval. Produce a weekly executive-level operations dashboard for the CEO. Report on KPI performance, missed or delayed tasks, SOP gaps, risks, and opportunities. Deliver concise summaries focused on exceptions and insights, not raw data. Ensure reporting supports decision-making and strategic oversight. Manage and triage shared operational inboxes. Route communications to the appropriate departments or owners. Track follow-ups and outstanding action items. Ensure communications align with company priorities. Organize design-related emails, files, and assets. Maintain clean, logical Google Drive folder structures. Support customer service operations by monitoring response workflows and identifying recurring issues. Update customer service SOPs based on trends and feedback. Monitor OTA performance, including: Hostaway calendar reviews Identification of unbooked units Flagging availability, pricing, or listing issues Write and maintain Marketing and OTA SOPs (Airbnb, Booking.com, Expedia, etc.). Coordinate operational issues with external specialists when required. Track and organize maintenance tasks and requests. Ensure maintenance issues are properly logged, categorized, and followed up. Produce weekly maintenance summaries. Identify recurring maintenance issues and escalate for operational review. Hard Requirements: Minimum 3–5 years of experience in operations management, process improvement, or SOP documentation. Proven experience creating, managing, and optimizing Standard Operating Procedures at scale. Strong analytical skills with experience defining and tracking KPIs. Advanced proficiency in Google Workspace (Docs, Sheets, Drive). Hands-on experience with Asana or similar project management tools. Ability to produce executive-level reports and dashboards. Experience managing shared inboxes and cross-department communication. Familiarity with customer service operations and workflow monitoring. Experience supporting or documenting OTA platforms (Airbnb, Booking.com, Expedia, Hostaway). Strong attention to detail, version control, and documentation accuracy. Excellent written communication and organizational skills. Ability to work independently, manage priorities, and escalate issues appropriately. Reliable computer, high-speed internet, and ability to work remotely. Schedule: 25 hours per week Monday to Friday 9AM - 2PM US Eastern Standard Time Zone Offer and Benefits: OFFER: $5USD/hour for the first 8 weeks $6USD/hour after the first 8 weeks onwards HMO coverage after 1 year of employment.
Responsibilities
The Operations & SOP Manager will prepare and maintain onboarding documentation, write and improve SOPs, and manage the Master SOP Library. They will also track and analyze KPI performance, monitor task execution, and propose operational improvements.
URGENT: Part-Time Operations & SOP Manager (operations management experienc at WorkStaff360
Toronto, Ontario, Canada - Full Time
Skills Needed
Operations Management, Sop Documentation, Process Improvement, Kpi Tracking, Google Workspace, Asana, Customer Service Operations, Project Management, Analytical Skills, Written Communication, Organizational Skills, Attention To Detail, Version Control, Documentation Accuracy, Operational Improvements, Task Monitoring
Specialization
Candidates must have 3-5 years of experience in operations management and proven experience in creating and optimizing SOPs. Strong analytical skills and proficiency in Google Workspace and project management tools are also required.
Experience Required
Minimum 5 year(s)
Global On-balance Sheet Deposit & Investments Product Manager, Vice Preside at Citi
Toronto, Ontario, Canada - Full Time
Skills Needed
Product Management, Market Research, Client Experience, Product Development, Analytical Skills, Problem Solving, Decision Making, Communication, Negotiation, Strategic Planning, Team Leadership, Client Management, Financial Performance, Product Marketing, Acquisitions, Analytics
Specialization
Candidates should have 6-10 years of relevant experience and a strong knowledge of marketing, product development, and analytics. A bachelor's degree is required, with a master's degree preferred.
Experience Required
Minimum 5 year(s)
Social Worker - Case Manager (MSW) - Assertive Community Treatment (ACT) at Vancouver Coastal Health
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Case Management, Mental Health, Addiction Treatment, Crisis Intervention, Counseling, Community Resources, Interdisciplinary Teamwork, Cultural Competence, Biopsychosocial Assessment, Conflict Resolution, Project Management, Communication, Problem Solving, Health Care Ethics, Trauma Informed Care, Evidence Based Practice
Specialization
Candidates must have a Master's degree in Social Work and two years of recent experience in case management with complex health issues. Current registration with the British Columbia College of Social Workers and a valid BC Driver's License are also required.
Experience Required
Minimum 2 year(s)
Sales Strategy and Operations Manager - Fully remote (Canada, APAC, Europe) at Jobgether
, , Canada - Full Time
Skills Needed
Sales Strategy, Operations Management, Crm Optimization, Data Quality, Sales Analytics, Forecasting, Sales Enablement, Cross Functional Collaboration, Team Mentoring, Analytical Skills, Dashboard Development, Workflow Automation, Process Improvement, Crypto Ecosystem Knowledge, Communication Skills, Stakeholder Alignment
Specialization
Candidates should have hands-on experience with Salesforce or HubSpot and strong analytical skills for building dashboards. A proven track record in streamlining sales workflows and managing small teams is also required.
Experience Required
Minimum 5 year(s)