Heavy Duty Truck Service Manager
We are looking for a talented individual to lead our service team!
Heavy Duty Truck Service Manager position available for busy International Truck & Doepker Trailer dealership. Gear-O-Rama Supply has been in business 65+ years & is recognized as a leader in sales and service in North Eastern BC.

We Offer:

• Competitive wages
• Group insurance; including extended health, life insurance and disability
• Challenging, motivating, positive work environment
• Career-growth opportunities

The Service Manager is responsible for overseeing and managing the day-to-day operations of the Service Department. The Service Manager will be working in a fast-paced environment, which at times can be physically demanding. Duties include, but are not limited to:

• Oversee, and at times assist, service technicians in a 10-bay mechanic shop. Coordinate and delegate incoming/outgoing current and pending workflow in an organized and efficient manner.
• Provide oversight and management to the service department by staying up to date on trucking industry standards and any new innovations, materials, tools and/or processes that can benefit the company. As well as, help coordinate and oversee technician training and development.
• Build and maintain good customer relations by addressing customer needs in a timely and professional manner.

Requirements:

• Basic computer skills and understanding of computer systems, or ability to learn new skills quickly
• Previous heavy-duty technician and/or management experience, particularly in a truck dealership or truck aftermarket environment an asset.
• Excellent aptitude for communication, coaching, leadership, professional integrity and a passion for customer service!
• Ability to diagnose and troubleshoot electrical and mechanical systems

Work Remotely

• No

Job Type: Full-time
Pay: $90,000.00-$115,000.00 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Experience:

• mechanical: 5 years (required)

Licence/Certification:

• Class 1 Licence (preferred)

Work Location: In perso

• Oversee, and at times assist, service technicians in a 10-bay mechanic shop. Coordinate and delegate incoming/outgoing current and pending workflow in an organized and efficient manner.
• Provide oversight and management to the service department by staying up to date on trucking industry standards and any new innovations, materials, tools and/or processes that can benefit the company. As well as, help coordinate and oversee technician training and development.
• Build and maintain good customer relations by addressing customer needs in a timely and professional manner