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Complaints Team Manager at Remitly Canada Operations Inc.
, , Philippines - Full Time
Skills Needed
People Management, Dispute Resolution, Executive Escalation Support, Conflict Resolution, Data Analysis, Coaching, Communication, Customer Advocacy, Regulatory Compliance, Critical Thinking, Decision Making, Continuous Improvement, Operational Strategy, Cross Functional Collaboration, Quality Assurance, Productivity Management
Specialization
Candidates should have experience in people management, dispute resolution, or executive escalation support within a regulated financial services environment. Strong communication skills and the ability to analyze information and make data-driven decisions are essential.
Experience Required
Minimum 5 year(s)
Accounting Analyst II at Remitly Canada Operations Inc.
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Accounting, Excel, Oracle, Sap, Peoplesoft, Budgeting, Forecasting, Financial Analysis, Statutory Accounts, Financial Statements, Compliance, Problem Solving, Communication, Documentation, Business Control, Multinational Experience
Specialization
Candidates must hold a Bachelor's degree in Accountancy and have 2-5 years of work experience. Proficiency in Excel and experience with major enterprise accounting systems like Oracle, SAP, or PeopleSoft are required.
Experience Required
Minimum 2 year(s)
Customer Support Representative at Remitly Canada Operations Inc.
Minato, , Japan - Full Time
Skills Needed
Customer Service, Trilingual Communication, Order Processing, Fulfillment Management, Collaboration, Problem Solving, Customer Feedback, Adaptability, Teamwork, Cultural Understanding, Digital Book Services, Time Management, Communication, Flexibility, Resilience
Specialization
Candidates must be trilingual in Traditional Chinese, Japanese, and English, and demonstrate a commitment to ongoing learning and professional development. A collaborative team culture focused on continuous improvement and customer-centric service is essential.
Business Sales Representative at ADT Canada Security System Inc
Augusta, Georgia, United States - Full Time
Skills Needed
Self Motivated, Tech Savvy, Customer Experience, Relationship Building, Empathy, Communication, Creative Skills, Business Insight, Technology Trends, Time Management, Adaptability, Problem Solving
Specialization
Candidates should possess strong business insight and general knowledge of key small business industries and technology trends. A curiosity for the newest tech and the ability to adapt quickly to competitive and customer needs is essential.
District Sales Manager at ADT Canada Security System Inc
Kentwood, Michigan, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Problem Solving, Analytical Ability, Managerial Skills, Customer Focus, Sales Techniques, Training, Coaching, Flexibility, Consultative Sales Approach
Specialization
A college degree in Sales and Marketing or a related field is preferred. Candidates should have 3 to 5 years of proven sales or supervisory experience.
Experience Required
Minimum 2 year(s)
Small Business Sales Manager at ADT Canada Security System Inc
Fishers, Indiana, United States - Full Time
Skills Needed
Sales Management, Team Leadership, Customer Focus, Consultative Selling, Performance Metrics, Recruiting, Mentoring, Conflict Resolution, Market Growth, Sales Programs, Customer Satisfaction, Communication, Problem Solving, Self Generated Leads, Training, Entrepreneurial Spirit
Specialization
Candidates should have a bachelor's degree and 3 to 5 years of proven sales or supervisory experience. A successful track record in consumer sales and the ability to educate customers on products is essential.
Experience Required
Minimum 2 year(s)
Analyst, Information System at Whirlpool Corporation - Canada
, , Brazil - Full Time
Skills Needed
Information Systems, Business Analysis, Architecture Development, System Documentation, Technical Solutions, Application Development, It Environment Maintenance, Innovation
Experience Required
Minimum 2 year(s)
Product Designer Pleno (UX/UI) at Whirlpool Corporation - Canada
, , Brazil - Full Time
Skills Needed
Product Design, Ux, Ui, Prototyping, Design System, Usability Testing, A/B Testing, User Research, Data Analysis, E Commerce, Retail, Sketch, Adobe Xd, Systemic Thinking, Continuous Improvement
Specialization
Candidates should have experience in contributing to or maintaining a Design System and working in large-scale organizations, particularly in e-commerce or retail sectors. Familiarity with design and prototyping tools like Sketch and Adobe XD, as well as conducting user research, is also important.
Experience Required
Minimum 2 year(s)
Lead / Manager, Studio Engineering at Whirlpool Corporation - Canada
Benton Harbor, Michigan, United States - Full Time
Skills Needed
Mechanical Engineering, Studio Engineering, 3d Modeling, Creo, Catia, Solidworks, Class A Surfaces, Steel Fabrication, Plastic Production Processes, Product Design, Change Management, Technical Integrity, Delegation, Project Management, Technical Data Gathering, Industrial Design Support
Specialization
A four-year mechanical engineering degree or equivalent and eight+ years of related experience is required. At least 5 years of experience in studio engineering is preferred, with strong 3D modeling skills and experience in product design activities.
Experience Required
Minimum 10 year(s)
Analista Jr. de CRO (Conversion Rate Optimization) at Whirlpool Corporation - Canada
, , Brazil - Full Time
Skills Needed
Cro, Digital Performance Optimization, A/B Testing, Experimental Methodologies, Google Analytics, Communication, Collaboration, Analytical Curiosity, Proactivity, Structured Thinking, Insight Generation, Multicultural Environment, Intermediate English
Specialization
Previous experience in CRO, funnel analysis, or digital performance optimization is required. Candidates should have a strong command of experimentation tools and methodologies, along with intermediate English skills.
Senior Specialist, Miscellaneous at Whirlpool Corporation - Canada
Apodaca, Nuevo León, Mexico - Full Time
Skills Needed
N/A
Specialization
Candidates must meet certain minimum requirements to be considered for the role. These include specific years of experience and educational qualifications.
Manager, Accounting at Whirlpool Corporation - Canada
, , Brazil - Full Time
Skills Needed
Contabilidade, Demonstrações Financeiras, Fluente Em Inglês, Intermediário Em Espanhol, Sap, Controles Sox, Gerenciamento De Auditoria, Liderança, Análise De Dados, Políticas Financeiras, Reconciliação, Ativos Fixos, Inventário, Transações Intercompany, Conformidade, Colaboração
Specialization
A degree in Accounting is required along with proven experience in preparing financial statements for the open market. Proficiency in English and intermediate Spanish, along with expertise in SAP and SOX controls, is essential.
Experience Required
Minimum 5 year(s)
Analista Pl. de CRO (Conversion Rate Optimization) at Whirlpool Corporation - Canada
, , Brazil - Full Time
Skills Needed
Cro, Funnel Analysis, Digital Performance Optimization, Experimentation Tools, A/B Testing, Experimental Methodologies, Google Analytics, Communication, Collaboration, Analytical Curiosity, Proactivity, Structured Thinking, Results Focus, Multicultural Environment, Data Insights
Specialization
Previous experience in CRO, funnel analysis, or digital performance optimization is required. Intermediate English proficiency and the ability to work in a hybrid and multicultural environment are essential.
Experience Required
Minimum 2 year(s)
Business Analyst II or III at Remitly Canada Operations Inc.
, , Philippines - Full Time
Skills Needed
Analytical Skills, Quantitative Skills, Deductive Reasoning, Project Management, Communication Skills, Presentation Skills, Process Mapping, Workflow Development, Operational Excellence, Data Analysis, Metrics Standardization, Cost Management, Customer Experience, Lean Knowledge, Six Sigma Knowledge, Bpo Industry Knowledge
Specialization
Candidates must hold a Bachelor's Degree and have 2-3 years of relevant experience. Strong analytical skills and familiarity with BPO industry metrics are essential, along with excellent communication and project management abilities.
Experience Required
Minimum 2 year(s)
Electrical Engineer at Whirlpool Corporation - Canada
Clyde, Ohio, United States - Full Time
Skills Needed
N/A
Specialization
Candidates must have specific qualifications that are absolutely required for the role. These may include years of experience, education, language skills, certifications, and technical knowledge.
Experience Required
Minimum 2 year(s)
Desenvolvedor Full Stack Cloud Pleno at Whirlpool Corporation - Canada
, , Brazil - Full Time
Skills Needed
Full Stack Development, Cloud Solutions, Javascript, Node.Js, React.Js, Next.Js, Restful Apis, Graphql, Git, Agile Methodologies, Sql, Nosql, Problem Solving, Teamwork, Communication, Leadership
Specialization
Candidates must have a completed degree, preferably in technology, and solid experience as a Full Stack Developer. Proficiency in JavaScript, Node.js, and frameworks like React.js and Next.js is required, along with experience in cloud platforms such as AWS or GCP.
Experience Required
Minimum 2 year(s)
Customer Support/Ops Coordinator I at Remitly Canada Operations Inc.
Iloilo City, Western Visayas, Philippines - Full Time
Skills Needed
Customer Support, Technical Expertise, Documentation, Problem Solving, Communication, Collaboration, Helpdesk Support, Training, Customer Satisfaction, Product Knowledge, Escalation, Troubleshooting, Feedback, Order Processing, Account Management, Query Resolution
Specialization
Candidates should have a bachelor's degree or at least two years of college education. They must be able to respond to customer inquiries professionally and resolve product or service issues effectively.
Senior Team Manager, Partner Quality Leads at Remitly Canada Operations Inc.
, , Philippines - Full Time
Skills Needed
Performance Management, Scheduling, Training, Incident Response, Workload Distribution, Partner Integration, Cross Functional Coordination, Program Development, Subject Matter Expertise, Escalations, Communication, Project Management, Data Analysis, Operational Excellence, Team Leadership, Quality Assurance
Specialization
Candidates should have 5+ years of experience in financial services, preferably in the remittance industry, along with 2+ years of managerial experience. Strong project management skills and excellent communication abilities are essential.
Experience Required
Minimum 5 year(s)
Lead Engineer, Engineering at Whirlpool Corporation - Canada
Puducherry, Puducherry, India - Full Time
Skills Needed
Noise, Vibration, Harshness, Simulation Models, Design Optimization, Root Cause Analysis, Corrective Action, Dfmea, Dvpr, Validation Documentation
Specialization
Strong understanding of NVH principles and their application in mechanical systems is required. Experience in DFMEA, DVPR, and validation documentation is also necessary.
Experience Required
Minimum 5 year(s)
Senior Engineer, Electrical Engineering at Whirlpool Corporation - Canada
Puducherry, Puducherry, India - Full Time
Skills Needed
Project Management, Cost Analysis, Quality Assurance, Cross Functional Collaboration, Analytical Skills, Self Management
Specialization
Candidates should have a ME/M Tech (Mechanical) or B.E (Mechanical) degree. A minimum of 1-6 years of experience in project management is required.
Experience Required
Minimum 2 year(s)
Complaints Team Manager at Remitly Canada Operations Inc.
, , Philippines -
Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

People Management, Dispute Resolution, Executive Escalation Support, Conflict Resolution, Data Analysis, Coaching, Communication, Customer Advocacy, Regulatory Compliance, Critical Thinking, Decision Making, Continuous Improvement, Operational Strategy, Cross-Functional Collaboration, Quality Assurance, Productivity Management

Industry

Financial Services

Description
Job Description: At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward. We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders. About the Role: As a Complaints Team Manager, you'll lead a high-performing team within our Business CSA operations in Manila. You'll ensure we meet SLA, quality, and productivity goals, while protecting customer trust and regulatory compliance. You'll coach associates and make day-to-day operational decisions, and partner cross-functionally (Ops, QA, Training, Risk/Compliance, Privacy, Legal, and WFM/RTA) to resolve complex issues and continuously improve how we work. You model our values, Bias for Action and Constructively Direct and you communicate with empathy, clarity, and professionalism in every interaction. You Will: Maintain and monitor Complaints SLA performance by ensuring timely and accurate case handling. Drive quality and productivity outcomes by setting clear expectations, monitoring results, and implementing continuous improvement initiatives. Data-driven decisions: review dashboards and case audits; use insights to coach individuals and adjust team strategy. Support operational strategy by executing the direction of the Complaints program and aligning with company-wide priorities. Develop associates by providing coaching, feedback, and growth opportunities, while fostering accountability and engagement. Make key operational decisions that balance customer satisfaction, regulatory requirements, and business needs. Drive case operations: prioritize queues, allocate work, and coordinate with WFM/RTA on staffing, OT holds, and real-time pivots during spikes. Escalation management: guide L2/L3 complaints and executive escalations with clear ownership, timelines, and stakeholder updates. Cross-site collaboration: partner with peer leaders across locations (e.g., MNL) to maintain consistent standards and share best practices. Customer advocacy: ensure every resolution is fair, clear, and aligned with brand and regulatory expectations. You Have: Experience in People Management, dispute resolution, or executive escalation support in a regulated financial services company, specifically in personal payments or remittance. You're comfortable influencing others, being part of cross-functional teams, managing internal and external stakeholders, and communicating project or case status. Ability to analyze information, interrogate a range of systems, review documentation and evidence, to decide on the outcome of complaints in a way that is fair, clear, and in line with regulatory requirements Proficient in conflict resolution techniques to resolve complaints satisfactorily. Strong alignment with our mission and values. Excellent verbal and written communication to engage with team members and global stakeholders. Understanding of Remitly's mission, values, and brand guidelines Enthusiastic about staying updated with the latest trends, news, and advancements in the regulated complaints space. Strong understanding of complaints and errors management. Proof your critical thinking and decision-making in your current role at Remitly. These skills are essential for navigating challenges, analyzing situations effectively, and making informed choices that align with our company values and objectives. Nice to have (preferred): exposure to regulatory bodies/ADR processes, privacy/DSAR handling, and experience coaching to metrics. Our Benefits: Rice Allowance Transportation Allowance Paid Vacation Medical, Dental & Vision Accident and Life Insurance Employee Stock Purchase Plan (ESPP) Mental Health & Family Forming Benefits Our Connected Work Culture: Driving Innovation, Together At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most. Remitly is an E-Verify Employer At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations. Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Remitly is a leading digital financial services provider for immigrants and their families in over 170 countries around the world. Remitly helps immigrants send money home in a safe, reliable and transparent manner. Its digitally-native, cross-border remittance app eliminates the long wait times, complexities and fees typical of traditional remittance processes. Building on its strong foundation, Remitly is expanding its suite of products to further its mission and transform financial services for immigrants all around the world. Search For Jobs Click here to find additional opportunities at Remitly!

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Responsibilities
As a Complaints Team Manager, you'll lead a high-performing team to meet SLA, quality, and productivity goals while ensuring customer trust and regulatory compliance. You will coach associates, make operational decisions, and collaborate cross-functionally to resolve complex issues and improve processes.
Complaints Team Manager at Remitly Canada Operations Inc.
, , Philippines - Full Time
Skills Needed
People Management, Dispute Resolution, Executive Escalation Support, Conflict Resolution, Data Analysis, Coaching, Communication, Customer Advocacy, Regulatory Compliance, Critical Thinking, Decision Making, Continuous Improvement, Operational Strategy, Cross Functional Collaboration, Quality Assurance, Productivity Management
Specialization
Candidates should have experience in people management, dispute resolution, or executive escalation support within a regulated financial services environment. Strong communication skills and the ability to analyze information and make data-driven decisions are essential.
Experience Required
Minimum 5 year(s)
Accounting Analyst II at Remitly Canada Operations Inc.
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Accounting, Excel, Oracle, Sap, Peoplesoft, Budgeting, Forecasting, Financial Analysis, Statutory Accounts, Financial Statements, Compliance, Problem Solving, Communication, Documentation, Business Control, Multinational Experience
Specialization
Candidates must hold a Bachelor's degree in Accountancy and have 2-5 years of work experience. Proficiency in Excel and experience with major enterprise accounting systems like Oracle, SAP, or PeopleSoft are required.
Experience Required
Minimum 2 year(s)
Customer Support Representative at Remitly Canada Operations Inc.
Minato, , Japan - Full Time
Skills Needed
Customer Service, Trilingual Communication, Order Processing, Fulfillment Management, Collaboration, Problem Solving, Customer Feedback, Adaptability, Teamwork, Cultural Understanding, Digital Book Services, Time Management, Communication, Flexibility, Resilience
Specialization
Candidates must be trilingual in Traditional Chinese, Japanese, and English, and demonstrate a commitment to ongoing learning and professional development. A collaborative team culture focused on continuous improvement and customer-centric service is essential.
Business Sales Representative at ADT Canada Security System Inc
Augusta, Georgia, United States - Full Time
Skills Needed
Self Motivated, Tech Savvy, Customer Experience, Relationship Building, Empathy, Communication, Creative Skills, Business Insight, Technology Trends, Time Management, Adaptability, Problem Solving
Specialization
Candidates should possess strong business insight and general knowledge of key small business industries and technology trends. A curiosity for the newest tech and the ability to adapt quickly to competitive and customer needs is essential.
District Sales Manager at ADT Canada Security System Inc
Kentwood, Michigan, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Problem Solving, Analytical Ability, Managerial Skills, Customer Focus, Sales Techniques, Training, Coaching, Flexibility, Consultative Sales Approach
Specialization
A college degree in Sales and Marketing or a related field is preferred. Candidates should have 3 to 5 years of proven sales or supervisory experience.
Experience Required
Minimum 2 year(s)
Small Business Sales Manager at ADT Canada Security System Inc
Fishers, Indiana, United States - Full Time
Skills Needed
Sales Management, Team Leadership, Customer Focus, Consultative Selling, Performance Metrics, Recruiting, Mentoring, Conflict Resolution, Market Growth, Sales Programs, Customer Satisfaction, Communication, Problem Solving, Self Generated Leads, Training, Entrepreneurial Spirit
Specialization
Candidates should have a bachelor's degree and 3 to 5 years of proven sales or supervisory experience. A successful track record in consumer sales and the ability to educate customers on products is essential.
Experience Required
Minimum 2 year(s)
Analyst, Information System at Whirlpool Corporation - Canada
, , Brazil - Full Time
Skills Needed
Information Systems, Business Analysis, Architecture Development, System Documentation, Technical Solutions, Application Development, It Environment Maintenance, Innovation
Experience Required
Minimum 2 year(s)
Product Designer Pleno (UX/UI) at Whirlpool Corporation - Canada
, , Brazil - Full Time
Skills Needed
Product Design, Ux, Ui, Prototyping, Design System, Usability Testing, A/B Testing, User Research, Data Analysis, E Commerce, Retail, Sketch, Adobe Xd, Systemic Thinking, Continuous Improvement
Specialization
Candidates should have experience in contributing to or maintaining a Design System and working in large-scale organizations, particularly in e-commerce or retail sectors. Familiarity with design and prototyping tools like Sketch and Adobe XD, as well as conducting user research, is also important.
Experience Required
Minimum 2 year(s)
Lead / Manager, Studio Engineering at Whirlpool Corporation - Canada
Benton Harbor, Michigan, United States - Full Time
Skills Needed
Mechanical Engineering, Studio Engineering, 3d Modeling, Creo, Catia, Solidworks, Class A Surfaces, Steel Fabrication, Plastic Production Processes, Product Design, Change Management, Technical Integrity, Delegation, Project Management, Technical Data Gathering, Industrial Design Support
Specialization
A four-year mechanical engineering degree or equivalent and eight+ years of related experience is required. At least 5 years of experience in studio engineering is preferred, with strong 3D modeling skills and experience in product design activities.
Experience Required
Minimum 10 year(s)
Analista Jr. de CRO (Conversion Rate Optimization) at Whirlpool Corporation - Canada
, , Brazil - Full Time
Skills Needed
Cro, Digital Performance Optimization, A/B Testing, Experimental Methodologies, Google Analytics, Communication, Collaboration, Analytical Curiosity, Proactivity, Structured Thinking, Insight Generation, Multicultural Environment, Intermediate English
Specialization
Previous experience in CRO, funnel analysis, or digital performance optimization is required. Candidates should have a strong command of experimentation tools and methodologies, along with intermediate English skills.
Senior Specialist, Miscellaneous at Whirlpool Corporation - Canada
Apodaca, Nuevo León, Mexico - Full Time
Skills Needed
N/A
Specialization
Candidates must meet certain minimum requirements to be considered for the role. These include specific years of experience and educational qualifications.
Manager, Accounting at Whirlpool Corporation - Canada
, , Brazil - Full Time
Skills Needed
Contabilidade, Demonstrações Financeiras, Fluente Em Inglês, Intermediário Em Espanhol, Sap, Controles Sox, Gerenciamento De Auditoria, Liderança, Análise De Dados, Políticas Financeiras, Reconciliação, Ativos Fixos, Inventário, Transações Intercompany, Conformidade, Colaboração
Specialization
A degree in Accounting is required along with proven experience in preparing financial statements for the open market. Proficiency in English and intermediate Spanish, along with expertise in SAP and SOX controls, is essential.
Experience Required
Minimum 5 year(s)
Analista Pl. de CRO (Conversion Rate Optimization) at Whirlpool Corporation - Canada
, , Brazil - Full Time
Skills Needed
Cro, Funnel Analysis, Digital Performance Optimization, Experimentation Tools, A/B Testing, Experimental Methodologies, Google Analytics, Communication, Collaboration, Analytical Curiosity, Proactivity, Structured Thinking, Results Focus, Multicultural Environment, Data Insights
Specialization
Previous experience in CRO, funnel analysis, or digital performance optimization is required. Intermediate English proficiency and the ability to work in a hybrid and multicultural environment are essential.
Experience Required
Minimum 2 year(s)
Business Analyst II or III at Remitly Canada Operations Inc.
, , Philippines - Full Time
Skills Needed
Analytical Skills, Quantitative Skills, Deductive Reasoning, Project Management, Communication Skills, Presentation Skills, Process Mapping, Workflow Development, Operational Excellence, Data Analysis, Metrics Standardization, Cost Management, Customer Experience, Lean Knowledge, Six Sigma Knowledge, Bpo Industry Knowledge
Specialization
Candidates must hold a Bachelor's Degree and have 2-3 years of relevant experience. Strong analytical skills and familiarity with BPO industry metrics are essential, along with excellent communication and project management abilities.
Experience Required
Minimum 2 year(s)
Electrical Engineer at Whirlpool Corporation - Canada
Clyde, Ohio, United States - Full Time
Skills Needed
N/A
Specialization
Candidates must have specific qualifications that are absolutely required for the role. These may include years of experience, education, language skills, certifications, and technical knowledge.
Experience Required
Minimum 2 year(s)
Desenvolvedor Full Stack Cloud Pleno at Whirlpool Corporation - Canada
, , Brazil - Full Time
Skills Needed
Full Stack Development, Cloud Solutions, Javascript, Node.Js, React.Js, Next.Js, Restful Apis, Graphql, Git, Agile Methodologies, Sql, Nosql, Problem Solving, Teamwork, Communication, Leadership
Specialization
Candidates must have a completed degree, preferably in technology, and solid experience as a Full Stack Developer. Proficiency in JavaScript, Node.js, and frameworks like React.js and Next.js is required, along with experience in cloud platforms such as AWS or GCP.
Experience Required
Minimum 2 year(s)
Customer Support/Ops Coordinator I at Remitly Canada Operations Inc.
Iloilo City, Western Visayas, Philippines - Full Time
Skills Needed
Customer Support, Technical Expertise, Documentation, Problem Solving, Communication, Collaboration, Helpdesk Support, Training, Customer Satisfaction, Product Knowledge, Escalation, Troubleshooting, Feedback, Order Processing, Account Management, Query Resolution
Specialization
Candidates should have a bachelor's degree or at least two years of college education. They must be able to respond to customer inquiries professionally and resolve product or service issues effectively.
Senior Team Manager, Partner Quality Leads at Remitly Canada Operations Inc.
, , Philippines - Full Time
Skills Needed
Performance Management, Scheduling, Training, Incident Response, Workload Distribution, Partner Integration, Cross Functional Coordination, Program Development, Subject Matter Expertise, Escalations, Communication, Project Management, Data Analysis, Operational Excellence, Team Leadership, Quality Assurance
Specialization
Candidates should have 5+ years of experience in financial services, preferably in the remittance industry, along with 2+ years of managerial experience. Strong project management skills and excellent communication abilities are essential.
Experience Required
Minimum 5 year(s)
Lead Engineer, Engineering at Whirlpool Corporation - Canada
Puducherry, Puducherry, India - Full Time
Skills Needed
Noise, Vibration, Harshness, Simulation Models, Design Optimization, Root Cause Analysis, Corrective Action, Dfmea, Dvpr, Validation Documentation
Specialization
Strong understanding of NVH principles and their application in mechanical systems is required. Experience in DFMEA, DVPR, and validation documentation is also necessary.
Experience Required
Minimum 5 year(s)
Senior Engineer, Electrical Engineering at Whirlpool Corporation - Canada
Puducherry, Puducherry, India - Full Time
Skills Needed
Project Management, Cost Analysis, Quality Assurance, Cross Functional Collaboration, Analytical Skills, Self Management
Specialization
Candidates should have a ME/M Tech (Mechanical) or B.E (Mechanical) degree. A minimum of 1-6 years of experience in project management is required.
Experience Required
Minimum 2 year(s)