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About 202599 results in (6) seconds
Freight Forwarding Customer Service Manager Bne New at People Group
Brisbane QLD 4000, Queensland, Australia - Full Time
Skills Needed
good communication skills
Specialization
The logistics industry or equivalent experience (10 years
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Research Associate / Wissenschaftliche*R Mitarbeiter*In At The Institute Of at Technische Universitt Hamburg
21073 Hamburg, Harburg, Germany - Full Time
Skills Needed
german, c++, java, optimization, python, computer science
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Manager, Applied Research Legal Tech at Thomson Reuters
London E14 5AQ, England, United Kingdom - Full Time
Skills Needed
model development, python, document review, git, document drafting, publications, azure, search, aws, technical qualifications, rapid prototyping
Specialization
N/A
Qualification
Phd
Experience Required
N/A
Legal Public Sector Consultant | Roma at Kpmg
Roma, Lazio, Italy - Full Time
Skills Needed
good communication skills
Specialization
Law
Qualification
Graduate
Experience Required
N/A
Traffic Office Officer at Dhl
Nijmegen, Gelderland, Netherlands - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Ingeniero/A Ambiental Environmental Engineer at Bechtel
Yanacocha, Puno, Peru - Full Time
Skills Needed
technical standards, it, geography, mentoring, field execution, leadership, work processes, mining, geology, writing, management system, environmental science, environmental monitoring, forestry
Specialization
The construction industry mining and other related
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Consultant Deal Advisory Real Estate at Kpmg
8004 Zürich, ZH, Switzerland - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Service Now Developer at Epam Systems Inc
Magyarország, , Hungary - Full Time
Skills Needed
javascript, servicenow, scripting languages, html, css
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Director New Mount Barker Hospital Development at Sa Government Sa Health
MBS5, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Technical Lead at Amach
Dublin, County Dublin, Ireland - Full Time
Skills Needed
amazon web services, mongodb, java, groovy, spring framework, design patterns, maintenance, aws, operations, software development, spring boot, architecture
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Clinical Research Project Coordinator at Medpace Inc
Buenos Aires, Buenos Aires, Argentina - Full Time
Skills Needed
windows, english, word processing, databases, pharmaceutical industry, communication skills, excel
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Wind Turbine Technician For Offshore Wind Farms at Orsted
Grimsby, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Audit Senior Associate Rotterdam / Den Haag at Kpmg
Rotterdam, Zuid-Holland, Netherlands - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Hr Advisor at The Keystone Group Uk
SD9, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Cx Operations Manager at Domain Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Administrative Officer Casual Pool 2025 at Sa Government Sa Health
Glenside SA 5065, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
User Experience Junior Consultant at Kpmg
20124 Milano, Lombardia, Italy - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Driver 7.5 Tonne at Dhl
Motherwell, Scotland, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Immunologist Medical Director at Medpace Inc
20123 Milano, Lombardia, Italy - Full Time
Skills Needed
clinical research, immunology
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Highway Engineer at M Group Services
Ipswich IP10 0BF, , United Kingdom - Full Time
Skills Needed
highways, design standards, construction, commercial awareness, chartered engineer, design, ceng, drainage, project delivery
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Freight Forwarding - Customer Service Manager- BNE- new at People Group
Brisbane QLD 4000, Queensland, Australia -
Full Time

Start Date

Immediate

Expiry Date

27 Apr, 25

Salary

140000.0

Posted On

28 Jan, 25

Experience

5 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description
  • Fantastic prospect as a Customer Service Manager
  • A transformational business leader in Freight forwarding
  • Salary package up to $140,000 + Super

WHAT YOU WILL NEED TO SUCCEED

  • Bachelor’s Degree in Logistics with 5+ years’ experience in the Logistics Industry or Equivalent experience (10 years)
  • Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
  • Customer Service Manager experience
  • Meticulous and vigilant, with a high level of attention to detail
  • Excellent communicator
  • Problem solver; always looking for creative solutions
  • Drivers licence with the ability to travel domestically frequently
Responsibilities

YOUR NEW ROLE - CUSTOMER SERVICE MANAGER

As a Customer Service Manager, you’ll focus on guiding the team to deliver outstanding customer service throughout the acquisition, onboarding, and retention phases.

YOUR JOB DUTIES & RESPONSIBILITY INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Assist the State Director to Provide leadership to the branches Sales Representative (yet to be appointed) and Customer Services (Portfolio Managers) Team by mentoring and training the branch staff to deliver excellent customer service levels
  • Guide the Customer Service Team to reach their Annual GP & Margin targets for their allocated clients
  • Drive the implementation of the branch Client Contact Plan (CCP) including Phone Calls, Zoom Calls & Client Visits ensuring that agreed targets are met individually and collectively
  • Achieve the State’s agreed speed of invoicing targets and WIPs and Accruals are maintained at agreed levels
  • Ensure that the implementation of MyHub+ and Cyberfreight is supported by all Customer Service staff and adequate time provision is made to ensure a successful transition is made
  • Assist the State Director in Working with the Sales Team on onboarding of new clients for a seamless transition from the sales team to the customer services team
  • Join the Customer Service Team on Existing Client Calls to provide review and oversight of our service levels and act on any issues
  • Provide timely advice to the State Director on any company or client issues, as relevant
  • Work towards a 95% score on Customer Satisfaction Index for the State’s client base
  • Maintain a high standard of service to any Clients for which you remain the Portfolio Manager, as applicable
  • Ensure all Brokerage (B) Jobs are managed by the Branch Customer Service Team within the CCP.
  • Assist the State Director, and/or conduct annual staff reviews for your team
  • Assist with AR Collections as and when required
  • Participate in the development of a safe and healthy workplace.
  • Comply with instructions given for your safety and health and that of others, in adhering to safe work procedures.

WHAT YOU NEED TO DO NOW

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your resume, or call Thomas Hunter now at 0437 537 710.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussio
Freight Forwarding Customer Service Manager Bne New at People Group
Brisbane QLD 4000, Queensland, Australia - Full Time
Skills Needed
good communication skills
Specialization
The logistics industry or equivalent experience (10 years
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Research Associate / Wissenschaftliche*R Mitarbeiter*In At The Institute Of at Technische Universitt Hamburg
21073 Hamburg, Harburg, Germany - Full Time
Skills Needed
german, c++, java, optimization, python, computer science
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Manager, Applied Research Legal Tech at Thomson Reuters
London E14 5AQ, England, United Kingdom - Full Time
Skills Needed
model development, python, document review, git, document drafting, publications, azure, search, aws, technical qualifications, rapid prototyping
Specialization
N/A
Qualification
Phd
Experience Required
N/A
Legal Public Sector Consultant | Roma at Kpmg
Roma, Lazio, Italy - Full Time
Skills Needed
good communication skills
Specialization
Law
Qualification
Graduate
Experience Required
N/A
Traffic Office Officer at Dhl
Nijmegen, Gelderland, Netherlands - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Ingeniero/A Ambiental Environmental Engineer at Bechtel
Yanacocha, Puno, Peru - Full Time
Skills Needed
technical standards, it, geography, mentoring, field execution, leadership, work processes, mining, geology, writing, management system, environmental science, environmental monitoring, forestry
Specialization
The construction industry mining and other related
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Consultant Deal Advisory Real Estate at Kpmg
8004 Zürich, ZH, Switzerland - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Service Now Developer at Epam Systems Inc
Magyarország, , Hungary - Full Time
Skills Needed
javascript, servicenow, scripting languages, html, css
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Director New Mount Barker Hospital Development at Sa Government Sa Health
MBS5, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Technical Lead at Amach
Dublin, County Dublin, Ireland - Full Time
Skills Needed
amazon web services, mongodb, java, groovy, spring framework, design patterns, maintenance, aws, operations, software development, spring boot, architecture
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Clinical Research Project Coordinator at Medpace Inc
Buenos Aires, Buenos Aires, Argentina - Full Time
Skills Needed
windows, english, word processing, databases, pharmaceutical industry, communication skills, excel
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Wind Turbine Technician For Offshore Wind Farms at Orsted
Grimsby, England, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Audit Senior Associate Rotterdam / Den Haag at Kpmg
Rotterdam, Zuid-Holland, Netherlands - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Hr Advisor at The Keystone Group Uk
SD9, , United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Cx Operations Manager at Domain Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Administrative Officer Casual Pool 2025 at Sa Government Sa Health
Glenside SA 5065, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
User Experience Junior Consultant at Kpmg
20124 Milano, Lombardia, Italy - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Driver 7.5 Tonne at Dhl
Motherwell, Scotland, United Kingdom - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Immunologist Medical Director at Medpace Inc
20123 Milano, Lombardia, Italy - Full Time
Skills Needed
clinical research, immunology
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Highway Engineer at M Group Services
Ipswich IP10 0BF, , United Kingdom - Full Time
Skills Needed
highways, design standards, construction, commercial awareness, chartered engineer, design, ceng, drainage, project delivery
Specialization
N/A
Qualification
Graduate
Experience Required
N/A