The People Officer is a key role within the wider People Partnering Team. The role is accountable for providing a customer focussed, rapid response advisory service on people procedure, policy and cyclical people process. The role holder supports line managers with process and policy implementation through the promotion of self service and through supporting and coaching leaders.

KEY ACCOUNTABILITIES

• To provide rapid advice, support and guidance to people leaders on people related matters, in line with the University’s policy, process and procedure, including signposting to self-serve sources of information and support and where appropriate People Services and Centres of Excellence.
• To manage assigned caseload related to sickness absence, health, welfare and performance management as required and in line with University policy and procedures and through support, advice and coaching to people leaders. Where necessary to liaise with the Employee Relations Team for the transfer of casework and documentation to the team in readiness for formal disciplinary, grievance, and dignity at work processes.
• Using various reports, dashboards, KPI metrics and survey insights, to create regular and ad hoc people data packs for the wider People Partnering team to use at faculty and Professional Service leadership team people discussions, including summary analysis and narrative from the data, highlighting key issues, trends or opportunities.
• To co-ordinate employee lifecycle processes, including Academic Promotions, Professorial Salary Review (PSR) and Rewarding Exceptional Performance (REP), including overseeing the consolidation of paper work and data insight to enable People Partners and Lead People Partners to facilitate informed and constructive discussions on the recognition and development of high performance.
• To support the delivery of People Directorate initiatives (e.g. talent framework and talent development, quarterly people discussion, engagement analytics, workforce planning, performance culture or change management initiatives), either by providing process support, or coaching support to people leaders
• To actively contribute to the continuous improvement of employee lifecycle processes and procedures as well as sources of line manager and employee information and guidance. This includes liaising with colleagues within internal communications and marketing to maintain up-to-date information and materials on the People pages of faculty intranets.
  This is an excellent opportunity for a motivated individual looking to advance their career in a collaborative and forward-thinking environment.

DESIRABLE SKILLS

• Some working knowledge of People / HR delivery within the Higher Education Sector is preferred but not essential.
• Experience working within People / HR function in a higher education or similar setting is preferred.
• Degree and / or Chartered Membership of the Chartered Institute of Personnel and Development is preferred but not essential.
• ILM 5 Qualification in Coaching and Mentoring is preferred.

Please refer the Job description for details