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PA Level 6 - Client Solutions Technician - Information Technology Systems a at University of Prince Edward Island
Charlottetown, PE C1A 4P3, Canada - Full Time
Skills Needed
Self Directed Learning, Operating Systems, Windows, Active Directory, Microsoft Office, Android, Communication Skills, Microsoft Teams
Specialization
A client support role or an equivalent combination of education and related work experience is required
Qualification
Diploma
Experience Required
Minimum 2 year(s)
PA Level 9 - Solutions Analyst - Information Technology Systems and Service at University of Prince Edward Island
Charlottetown, PE C1A 4P3, Canada - Full Time
Skills Needed
Information Systems, Computer Science, Programming Languages, Mysql, Crm, Report Writing, Etl Tools, Vue.Js, Customer Service Skills, Platforms, Crystal Reports, Sql Server, Azure, Active Directory, Python, Javascript
Specialization
Computer science or information systems
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Manager, Business Information Security Officer(BISO) at Johnson Johnson
Singapore, , Singapore - Full Time
Skills Needed
Enterprise, Computer Science, Design, Azure, Regulations, Cloud Security, Relocation, Technology, Issap, Information Technology, Cissp, Ccsp, Middleware, Enterprise Architecture, Infrastructure, Interpersonal Skills
Specialization
The field of computer science information technology business administration or another rigorous discipline is required
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Webmaster (Information Systems Analyst II, Option W) at State of Illinois
Springfield, IL 62702, USA - Full Time
Skills Needed
Participation, Microsoft Azure, Adobe Creative Suite, Sql Server, Relational Databases, Portals, Security, Css, It, Adobe Experience Manager, Public Health, Power Bi, Web Applications, Information Technology, Technology, Feasibility Studies, Sharepoint Online
Qualification
Graduate
Information Security Tech Lead Analyst, VP at Information Technology Senior Management Forum
Irving, Texas, USA - Full Time
Skills Needed
Computer Science, Cissp, Firewall, Problem Management, Analytical Skills, Traffic Analysis, Management Skills, Active Directory, Communication Skills, Checkpoint, Software, Intrusion Detection, Servicenow, Customer Requirements, Information Systems
Qualification
Graduate
Experience Required
Minimum 6 year(s)
Senior Technology and Policy Advisor at IPC Information and Privacy Commissioner of Ontario
Toronto, ON, Canada - Full Time
Skills Needed
Management Skills, Consultation, Communication Skills, Spreadsheets, Materials, Barriers, Children, Data Access, Writing, Presentation Skills, Government, Organizational Leadership, Privacy Issues, Word Processing, Technology, Access, Data Analytics, French
Qualification
Graduate
VP, Emerging Technology at Berkshire Hathaway Specialty Insurance
Boston, MA 02110, USA - Full Time
Skills Needed
Machine Learning, Financial Services, Model Development, Underwriting, Capability Development
Qualification
Graduate
Technology Risk Manager at SP Global
London E14 5LH, , United Kingdom - Full Time
Skills Needed
Information Security, Change Management, Interpersonal Skills, Completion, Financial Services, Risk Frameworks, Technology, Continuous Improvement, Leadership Skills, Ratings, Trusting Relationships, Independence, Analytical Skills, Communication Skills, Collaboration
Specialization
Business, Management, Relevant Field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Digital Technology Lead at LiveWire EV LLC
United States, North Carolina, USA - Full Time
Skills Needed
Ms Project, Devops, Color, Coaching, Leadership Skills, Interpersonal Skills, Contractors, Digital Asset Management, Jira, Cloud Computing, Nosql, Middleware, Mentoring, Accessories, Distributed Teams, Ecommerce, Crm, Suppliers, Development Tools, Mqtt, Sql, Livewire
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Process Technology Lead at Kerry
Menstrie, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
INFORMATION SYSTEMS OFFICER at United Nations
New York, New York, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Information Systems Manager at Landmark Excavating
American Fork, UT 84003, USA - Full Time
Skills Needed
Onedrive, Business Operations, Microsoft, Excel, Power Bi, Documentation, Sharepoint, Sql, Teams
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Information Analyst, Band 4 at Gloucestershire Hospitals NHS Foundation Trust
CG7, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Information Designer at Financial Times
London, England, United Kingdom - Full Time
Skills Needed
Information Design, Graphic Design, Photoshop, Visual Direction, Figma, Voices, Visual Storytelling, Project Delivery, Professional Services, Shorthand, Developers, Indesign, B2b, Typography, Infographics, Wireframing, Adobe Creative Suite, Ux Design, Acrobat
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Student Information Officer at The University of Law Ltd
Manchester M1 4HJ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Student Information Officer at University of Greenwich
Medway, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sports Information Director at Ohio Wesleyan University
Delaware, OH 43015, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Information Governance Lead at South East Coast Ambulance Service NHS Foundation Trust
Crawley RH10 9BG, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Information Insight Analyst at Imperial College London
White City, England, United Kingdom - Full Time
Skills Needed
Requirements Gathering, Power Bi
Qualification
Graduate
Information Management Team at United Nations
Bonn, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
PA Level 6 - Client Solutions Technician - Information Technology Systems a at University of Prince Edward Island
Charlottetown, PE C1A 4P3, Canada -
Full Time

Start Date

Immediate

Expiry Date

30 Oct, 25

Salary

0.0

Posted On

30 Jul, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Self Directed Learning, Operating Systems, Windows, Active Directory, Microsoft Office, Android, Communication Skills, Microsoft Teams

Industry

Information Technology/IT

Description

IT Systems & Services is seeking a Client Solutions Service Desk Technician for our Client Solutions team. This individual will work closely with others on the team and the department in supporting the IT needs of the campus community and providing excellent customer service.

QUALIFICATIONS:

  • A post-secondary degree or a minimum of a two-year College diploma in an IT related field along with two year’s work experience in a client support role or an equivalent combination of education and related work experience is required
  • Experience as a member of an IT helpdesk/service desk
  • Experience supporting enterprise IT systems in a large-scale environment
  • Experience with the installation, configuration, and use of the latest computer hardware, peripherals, audio/visual technologies and converging technologies
  • Experience supporting all current versions of Microsoft Windows, Apple macOS, iOS, ChromeOS and Android operating systems
  • Experience supporting Windows and Apple operating systems via Microsoft Intune and/or another MDM solution would be considered an asset
  • Experience supporting local area network equipment and TCP/IP protocols
  • Internet technologies and standards
  • Experience supporting a Microsoft Active Directory and Microsoft 365 environment
  • Experience with the installation, configuration, and use of microcomputer software including Microsoft Office, and other desktop applications
  • Experience with the identification and removal of malicious software
  • Experience with supporting web-video conferencing technologies, including Microsoft Teams
  • Experience supporting distance learning technologies
  • Experience with various classroom teaching technologies such Moodle and other LMS systems, desktop or cloud presentation software and remote presentation solutions
  • A strong commitment to excellent client service is a fundamental requirement for this position
  • Strong communication skills, both oral and written
  • A commitment to continuous, self-directed learning is required
Responsibilities

Support the ITSS service desk, use of computer hardware/software, enterprise IT systems and audio-visual systems by members of the University community, including such activities as:

  • Providing excellent customer service as a member our IT service desk
  • Providing assistance with the use of a wide variety of computer and network- based software, hardware, and services in-person, remotely, telephone, e-mail and collaboration tools through our Service Desk
  • Diagnosing and correcting a wide variety of software, hardware, and network problems
  • Triaging requests and assigning work orders/tickets to the appropriate technical support person(s)
  • Documenting work performed using established departmental methods
  • Demonstrating excellent customer service skills through active listening skills and leading by serving
  • Recommending appropriate IT solutions to stakeholders as needed including classroom/conference room audio visual and multimedia solutions
  • Installing and configuring new or replacement desktop computers, mobile devices, audio/ visual systems, and components using established departmental standards including imaging and configuration tools
  • Installing, configuring, and supporting new technologies in areas such as web conferencing, distance learning environments, teaching supports, and new administrative and academic systems
  • Installing and configuring endpoint computer software using established departmental standards
  • Other duties as assigned
PA Level 6 - Client Solutions Technician - Information Technology Systems a at University of Prince Edward Island
Charlottetown, PE C1A 4P3, Canada - Full Time
Skills Needed
Self Directed Learning, Operating Systems, Windows, Active Directory, Microsoft Office, Android, Communication Skills, Microsoft Teams
Specialization
A client support role or an equivalent combination of education and related work experience is required
Qualification
Diploma
Experience Required
Minimum 2 year(s)
PA Level 9 - Solutions Analyst - Information Technology Systems and Service at University of Prince Edward Island
Charlottetown, PE C1A 4P3, Canada - Full Time
Skills Needed
Information Systems, Computer Science, Programming Languages, Mysql, Crm, Report Writing, Etl Tools, Vue.Js, Customer Service Skills, Platforms, Crystal Reports, Sql Server, Azure, Active Directory, Python, Javascript
Specialization
Computer science or information systems
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Manager, Business Information Security Officer(BISO) at Johnson Johnson
Singapore, , Singapore - Full Time
Skills Needed
Enterprise, Computer Science, Design, Azure, Regulations, Cloud Security, Relocation, Technology, Issap, Information Technology, Cissp, Ccsp, Middleware, Enterprise Architecture, Infrastructure, Interpersonal Skills
Specialization
The field of computer science information technology business administration or another rigorous discipline is required
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Webmaster (Information Systems Analyst II, Option W) at State of Illinois
Springfield, IL 62702, USA - Full Time
Skills Needed
Participation, Microsoft Azure, Adobe Creative Suite, Sql Server, Relational Databases, Portals, Security, Css, It, Adobe Experience Manager, Public Health, Power Bi, Web Applications, Information Technology, Technology, Feasibility Studies, Sharepoint Online
Qualification
Graduate
Information Security Tech Lead Analyst, VP at Information Technology Senior Management Forum
Irving, Texas, USA - Full Time
Skills Needed
Computer Science, Cissp, Firewall, Problem Management, Analytical Skills, Traffic Analysis, Management Skills, Active Directory, Communication Skills, Checkpoint, Software, Intrusion Detection, Servicenow, Customer Requirements, Information Systems
Qualification
Graduate
Experience Required
Minimum 6 year(s)
Senior Technology and Policy Advisor at IPC Information and Privacy Commissioner of Ontario
Toronto, ON, Canada - Full Time
Skills Needed
Management Skills, Consultation, Communication Skills, Spreadsheets, Materials, Barriers, Children, Data Access, Writing, Presentation Skills, Government, Organizational Leadership, Privacy Issues, Word Processing, Technology, Access, Data Analytics, French
Qualification
Graduate
VP, Emerging Technology at Berkshire Hathaway Specialty Insurance
Boston, MA 02110, USA - Full Time
Skills Needed
Machine Learning, Financial Services, Model Development, Underwriting, Capability Development
Qualification
Graduate
Technology Risk Manager at SP Global
London E14 5LH, , United Kingdom - Full Time
Skills Needed
Information Security, Change Management, Interpersonal Skills, Completion, Financial Services, Risk Frameworks, Technology, Continuous Improvement, Leadership Skills, Ratings, Trusting Relationships, Independence, Analytical Skills, Communication Skills, Collaboration
Specialization
Business, Management, Relevant Field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Digital Technology Lead at LiveWire EV LLC
United States, North Carolina, USA - Full Time
Skills Needed
Ms Project, Devops, Color, Coaching, Leadership Skills, Interpersonal Skills, Contractors, Digital Asset Management, Jira, Cloud Computing, Nosql, Middleware, Mentoring, Accessories, Distributed Teams, Ecommerce, Crm, Suppliers, Development Tools, Mqtt, Sql, Livewire
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Process Technology Lead at Kerry
Menstrie, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
INFORMATION SYSTEMS OFFICER at United Nations
New York, New York, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Information Systems Manager at Landmark Excavating
American Fork, UT 84003, USA - Full Time
Skills Needed
Onedrive, Business Operations, Microsoft, Excel, Power Bi, Documentation, Sharepoint, Sql, Teams
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Information Analyst, Band 4 at Gloucestershire Hospitals NHS Foundation Trust
CG7, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Information Designer at Financial Times
London, England, United Kingdom - Full Time
Skills Needed
Information Design, Graphic Design, Photoshop, Visual Direction, Figma, Voices, Visual Storytelling, Project Delivery, Professional Services, Shorthand, Developers, Indesign, B2b, Typography, Infographics, Wireframing, Adobe Creative Suite, Ux Design, Acrobat
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Student Information Officer at The University of Law Ltd
Manchester M1 4HJ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Student Information Officer at University of Greenwich
Medway, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sports Information Director at Ohio Wesleyan University
Delaware, OH 43015, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Information Governance Lead at South East Coast Ambulance Service NHS Foundation Trust
Crawley RH10 9BG, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Information Insight Analyst at Imperial College London
White City, England, United Kingdom - Full Time
Skills Needed
Requirements Gathering, Power Bi
Qualification
Graduate
Information Management Team at United Nations
Bonn, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate