Shipping, Receiving and Logistics Coordination

• Receive, process, and distribute inbound shipments, parcels, pallets, and mail, ensuring inventory and tracking systems are updated within established timelines.
• Coordinate Cash on Delivery (COD) shipments with internal and external stakeholders.
• Ensure warehouse tickets are accurately updated and closed within required timelines.
• Manage daily mail metering and distribution, maintaining target accuracy levels.
• Maintain interoffice mail systems and staff distribution lists.
• Coordinate shipment, container loading, pickup, and issue-resolution activities with internal and external stakeholders, including couriers, carriers, vendors, donors, warehouses, 3PL partners, freight forwarders, field officers and consignees, ensuring scheduling, special requests, and documentation requirements are completed accurately.
• Collaborate with the GIK Associate to execute shipment plans and coordinate the distribution of GIK donations to field offices.
• Obtain and evaluate freight quotes based on shipment specifications and timelines.
• Prepare, validate, and maintain complete and accurate customs and shipping documentation, ensuring records are stored in designated systems (e.g., OneDrive, DPMS).
• Prepare outbound shipments and safely load and unload trailers, including palletizing, wrapping, and securing skids in accordance with shipping and safety standards.

Inventory Control/Maintenance

• Maintain accurate inventory records by recording transactions within defined timelines, monitoring and reconciling inventory activity, and verifying item counts, locations, and assigned bin data.
• Review and address order-related inquiries and data gaps in a timely manner.
• Conduct periodic cycle counts and annual inventory audits as directed.
• Proactively inform business owners of low, excess, or obsolete inventory and recommend actions.
• Coordinate the safe and compliant disposal of approved obsolete stock and archives.
• Conduct quality assurance reviews of logistics documentation to ensure compliance and minimize risk.
• Track tasks, workflows, and updates in Jira to ensure visibility and accountability.

Warehouse Safety and Security

• Maintain a safe, clean, secure, and hazard-free warehouse environment, including clear walkways, exits, and workspaces, in accordance with organizational policies and occupational health and safety standards.
• Enforce access controls and safe work practices, including restricting unauthorized access to equipment and storage areas.
• Perform basic equipment checks and maintenance, including battery upkeep.
• Maintain required certifications (e.g., forklift, walkie, and first aid).

Contribute to a Positive & Productive Team Environment

• Foster a collaborative, respectful, and service-oriented team environment by supporting team members and contributing to shared objectives.
• Communicate proactively with leadership regarding operational issues, risks, and progress.
• Participate in team engagement and organizational activities.