EDUCATIONAL QUALIFICATIONS – ESSENTIAL:

• You’ll have CIMSPA membership.
• Level 3 Personal Trainer qualification and
• Qualifications in Group Exercise and/or Additional qualifications to show professional development.

EXPERIENCE, KNOWLEDGE & EXPERTISE – ESSENTIAL

• A highly professional, level 3 qualified personal trainer
• Driving awareness of fitness services and proactively implementing new initiatives and fitness trends
• Has a proven experience in effectively designing and managing fitness programmes and studio classes
• Hands on approach and passion for fitness and members
• A proven track record of achieving monthly targets and KPIs.
• Excellent written and oral skills, you will also show you understand needs analysis, and are able to communicate effectively at all levels.
• A proven strong team player who can proactively contribute ideas on a regular basis to improve member satisfaction, performance and client service standards.
• Able to manage their required tasks and work load in relation to deadlines and targets.

EXPERIENCE, KNOWLEDGE & EXPERTISE – DESIRABLE

• Management and development of fitness services
• A strong background in corporate or commercial fitness
• At least 2 years’ experience in Personal Training
• Marketing and experience in digital promotions
• A track record in driving and developing PT Sessions.
• Confident IT skills – Word and Excel; Gym Manager and knowledge of My Wellness Cloud systems are desirable.

ROLE SPECIFIC COMPETENCIES

• Ensure consistent high standards in quality of delivery of all Fitness Services and Memberships (Educate, coach, support and mentor team to ensure Fitness appointments are delivered in line with protocols, best teaching methods and best practice and liaise with APD)
• Lead and drive fitness services to meet KPI’s (From programmes, workshops to outreach engagement and personal training and liaise with APD)
• Ensuring the team deliver a high quality member experience and journey to members (inc. reception, gym floor interaction, gym tidiness, cleaning etc. and liaise with PD)
• Monitor and report group exercise engagement and utilisation (reviewing group exercise timetable and liaising with APD)
• External Class Instructor Management (e.g. Set-up of freelancers inc. agreement of services, set up on workday, qualifications, insurance, source cover, chasing payments and monthly Invoices and liaise with APD)
• One Wellbeing Qualification Matrix (Keep up to date certifications, qualifications on team and freelancers inc. notifying all of qualifications expiring)

ROLE EXPECTATIONS

• To deliver all fitness and wellbeing services (including studio and gym floor classes, body composition appointments, member inductions, programmes, challenges, workshops, MSM appts and technique correction and health and wellbeing advice) to an exceptional professional standard.
• To be aware and understand all Health & Safety policies for the facility inc. Site Induction Training, Risk Assessments, Facility Issue Reporting, Accident Reporting, First Aid (Yearly Course), EAP, Data Protection GDPR and attend in-house quarterly medical scenario training - so risks to members and staff are kept to an absolute minimum.
• To keep on top of qualifications, mandatory training and personal development to make sure up to standard and in date.
• To maintain daily cleanliness of the gym equipment and area to required standards of both the client and Nuffield Health, and complete all administration as required for audit compliance including operational open/close check of the facility and maintenance.
• To ensure members are aware of all the services and facilities and any future events which would benefit them and support them in sustainable behaviour change goals and requirements.
• To keep accurate, up to date administrative records, in accordance with the on-site policies.
• This includes PT session content and times, open and close procedures, maintenance, repairs reporting and cleaning records.
• To attend weekly Catch-Ups, Team Meetings; Monthly 1-1’s and Annual Performance Reviews and overall work to achieve agreed KPI’s and goals AND To complete weekly/monthly Fitness Lead agreed tasks on time and to a high standard
• To support the promotion of the wellbeing facility at all times with an accurate and up to date knowledge of services and future events.
• Able to pick up quickly new IT Systems e.g. Microsoft Teams (Team Updates), Workday (A/L, Pay, Work Time etc.), Microsoft Outlook (Calendars, emails), Gym Manager (Member management system, PT, MSM payments), Microsoft Excel (Service Stats, and Site Service Financials) and XPanel & Soundtrack (Music)