An exciting opportunity to join the UCLH Electronic Health Record (EHR) team has arisen within our Patient Access & Flow team. We are looking to recruit four enthusiastic individuals on a fixed-term, two-year contract to form a new team of Senior Analysts supporting the delivery of Patient Appointment Self-Scheduling via MyCareUCLH (MyChart).
We seek individuals with a strong interest and experience in digital healthcare within an outpatient setting. Applicants should hold Epic Cadence and/or Ambulatory/MyChart certification or proficiency.
This is a unique and challenging initiative aimed at delivering significant benefits for both patients and the organisation. Using agile methodology, we will collaborate with key stakeholders to design, release, and iterate at pace—ensuring that we deliver value to the organisation as early as possible.
Digital healthcare is an evolving and dynamic field that enhances patient care and staff experiences through innovative technology and streamlined digital pathways. The demand for skilled professionals in Digital Health is growing rapidly, offering exciting opportunities for those individuals.
If you are passionate about digital transformation in healthcare and want to make a meaningful impact, we encourage you to join our team and help shape the future of patient care at UCLH.
The post holders will be part of a dedicated scrum team responsible for the design, configuration, build, and testing of the Patient Self-Scheduling programme and the pre-requisite build of transitioning from DEP to SER-based clinic code structure. Working alongside the EHR Deputy Delivery Manager and Training & Adoption colleagues, they will establish strong relationships with departmental leads, super-users, and subject matter experts to assess current-state booking and MyCare workflows and contribute to shaping the future-state design and successful programme delivery.
They will support the Deputy Delivery Manager in executing project plans, ensuring timely delivery while adhering to governance frameworks, quality standards, and agile methodologies. Regular engagement with clinicians and operational managers will be key to analysing service needs, defining clinical best practices, optimising workflows, and aligning system enhancements with Trust strategic objectives.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology .
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
At UCLH, patients are at the heart of everything we do. Our Epic EHR system plays a crucial role in improving care by providing staff and patients with seamless access to information, ensuring that services and treatment plans are built around patient needs. Patient Self Scheduling is key to our transformation programme, driving forward our vision as a digitally enabled organisation that supports efficient, effective, and most importantly patient-centred care.
Candidates who only hold one of the desired Certifications but lack the other will be provided with training and are expected to achieve certification or proficiency within their six-month probation period.
EPIC certification is essential, and all shortlisted applicants will be required to provide their certificates before being invited to interview.
Proposed interview dates, TBC, week commencing 10th March 2025.
This is a hybrid role, requiring a minimum of one on-site day per fortnight, with flexibility for additional on-site presence based on business needs.
It is anticipated that post holders will need to spend at minimum one day on site per fortnight with the capacity to attend more frequently depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities.
Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust

• In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.

UCLH top trust to work at in England – for the second year running ! : University College London Hospitals NHS Foundation Trust .
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work

Please refer the Job description for details