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Senior Claims Service Officer at AustralianSuper
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Claims Management, Coaching, Mentoring, Training, Call Quality Assurance, Communication, Problem Solving, Emotional Intelligence, Resilience, Superannuation Knowledge, Insurance Knowledge, Data Analysis, Stakeholder Engagement, Compliance, Crm Systems
Specialization
Candidates should have experience in customer service roles within insurance or superannuation, along with knowledge of fund structures and claims processes. Strong communication skills and emotional intelligence are essential for handling sensitive topics.
Experience Required
Minimum 5 year(s)
Christmas Casual | BRAS N THINGS | Mt Gambier at Bras N Things Indooroopilly
Mount Gambier, South Australia, Australia - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Sales, Retail, Problem Solving, Time Management, Flexibility
Specialization
No prior experience is necessary as induction and training will be provided. Flexible availability is required during the holiday season.
Casual Educator at Busy Bees Global
, , Australia - Full Time
Skills Needed
Early Childhood Education, Play Based Learning, Flexibility, Team Support, Nurturing Environment, Adaptability, First Aid, Cpr, Asthma Management, Anaphylaxis Management
Specialization
You need a Certificate III or Diploma in Early Childhood Education and Care, along with current certifications in First Aid, CPR, Asthma, and Anaphylaxis. A current Working with Children Check is also required.
Food & Beverage Attendants - Part Time at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Attention To Detail, Hospitality Knowledge, Proactive Approach, Creativity, Upselling, Event Setup, Engagement With Guests
Specialization
A current RSA Certificate is essential, along with a positive attitude and strong communication skills. Candidates should be team players who thrive in a fast-paced environment and have availability to work a rotating 7-day roster.
Front of House Team Member - Camberwell at Chargrill Charlies
CV3, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chef/Cook at Albury spice cafe pty ltd
Albury-Wodonga, Victoria, Australia - Full Time
Skills Needed
Training, Textures, Profit Maximization, Customer Experience, Italian Cuisine, Food Quality
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Food & Beverage Supervisor - Hop & Huddle Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Guest Experience, Leadership, Team Motivation, Service Excellence, Training, Communication, Problem Solving, Flexibility, Rsa Certification, Barista Experience, Cocktail Experience
Specialization
Candidates should have previous supervisory experience in hospitality or food and beverage. A guest-focused attitude and the ability to adapt in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Melbourne, Australia District Manager at Toast
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sales Experience, Leadership, Coaching, Consultative Approach, Relationship Building, Team Management, Crm Utilization, Business Growth, Entrepreneurial Mindset, Flexibility, Motivation, Customer Solutions, Field Work, Local Partnerships, High Growth Environment, Winning Culture
Specialization
Candidates should have at least 3 years of sales experience and 2 years of leadership experience, with a proven track record of success. The ideal candidate is passionate, self-motivated, and able to inspire and motivate their team.
Experience Required
Minimum 5 year(s)
Associate Dispenser | OPSM I Casual I Morley, WA at OPSM
Morley, Western Australia, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Assistant Night Manager at Holiday Inn Express & Suites in Hutchinson
, , Australia - Full Time
Skills Needed
Guest Service, Leadership, Problem Solving, Communication, Tech Savvy, Flexibility
Specialization
The ideal candidate should have at least 2 years of front office or guest service leadership experience in a luxury hotel environment. Strong communication skills and the ability to handle overnight challenges are essential.
Experience Required
Minimum 2 year(s)
Head Barista at Virgin Active
Bondi, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 6 year(s)
Commis Chef at Accor
, Queensland, Australia - Full Time
Skills Needed
Food Preparation, Hygiene Standards, Team Support, Stock Rotation, Food Safety, Communication, Teamwork
Specialization
The ideal candidate should be a passionate and reliable team player eager to learn in a professional kitchen environment. Preferred qualifications include trade qualifications in Commercial Cookery and previous experience in a hotel or high-volume kitchen.
Zambrero Goulburn - Team Members & Shift Supervisor at Zambrero Goulburn
Goulburn NSW 2580, , Australia - Full Time
Skills Needed
Customer Service Skills, Customer Service
Qualification
Graduate
Head Chef at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Head Chef, Mediterranean Cuisine, Leadership, Creativity, Organizational Skills, Financial Management, Food Safety Compliance, Menu Planning, Team Building, Mentoring, Culinary Vision, High Volume Dining, Exceptional Quality, Presentation, Sustainability, Dining Experience
Specialization
Proven experience as a Head Chef in high-volume dining venues is essential. Strong knowledge of Mediterranean cuisine and leadership skills are required.
Experience Required
Minimum 5 year(s)
Senior Marketing Specialist - 6 mth contract - Sydney at Graincorp Operations Ltd
Sydney, New South Wales, Australia - Full Time
Skills Needed
Digital Marketing, B2b Marketing, Brand Management, Seo, Content Development, Social Media, Performance Marketing, Stakeholder Management, Campaign Management, Market Insights, Customer Engagement, Event Management, Budget Management, Communication Skills, Collaboration, Strategic Thinking
Specialization
The ideal candidate is a hands-on marketer with experience in Agribusiness, FMCG, Logistics, or complex B2B environments. They should possess strong digital marketing capabilities, excellent communication skills, and a proactive approach to delivering outcomes.
Experience Required
Minimum 5 year(s)
Support Operations Manager at HEALTHENGINE LIMITED
Perth, Western Australia, Australia - Full Time
Skills Needed
Technical Account Management, Customer Support, Crm Tools, Digital Support Tools, Support Operations, Customer Support Metrics, Leadership, People Management, Client Management, Customer Experience, Service Excellence, Ai Implementation, Automation, Process Improvement, Data Analysis, Cross Functional Collaboration
Specialization
Candidates should have over 3 years of experience in technical account management or customer support, along with current knowledge of industry trends and best practices. Strong leadership skills and expertise in support operations metrics are essential.
Experience Required
Minimum 2 year(s)
Team Member - Fixed Term at Careers Officeworks
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Teamwork, Fast Paced Environment, Responsibility, Customer Experience, Flexibility
Specialization
Candidates should be customer-focused individuals who enjoy working in a team and taking responsibility. Flexibility in availability across weekdays and weekends is also required.
Kitchen Specialist at Bunnings
, , Australia - Full Time
Skills Needed
Customer Experience, Interiors, Design, D.I.Y., Residential Construction, Stock Management, Sales Leads, Teamwork, Communication, Integrity, Safety, Flexibility, Learning, Problem Solving, Project Management, Customer Interaction
Specialization
We are looking for someone passionate about helping others, with an interest in design and construction. Experience is a plus, but we will provide the necessary training.
Senior Client Account Manager at PATTERN INC
Sydney, New South Wales, Australia - Full Time
Skills Needed
Account Management, Seo, Ppc, Social Media Advertising, Communication, Presentation Skills, Analytical Mindset, Project Management, Market Insights, Client Relationships, Digital Marketing, E Commerce, Budget Management, Performance Data, Strategic Recommendations, Collaboration
Specialization
Candidates should have over 3 years of account management experience in a full-service agency, with expertise in SEO, PPC, and social media advertising. Strong communication skills and an analytical mindset are essential for interpreting performance data and driving new business opportunities.
Experience Required
Minimum 2 year(s)
Aussie Mortgage Broker at Lendi Group
Rockhampton Regional, Queensland, Australia - Full Time
Skills Needed
Sales, Customer Service, Finance, Mortgage Broking, Communication, Relationship Management, Problem Solving, Negotiation
Specialization
A Certificate IV in Finance and Mortgage Broking is required or a willingness to obtain it. A background in sales or customer service roles is also necessary.
Senior Claims Service Officer at AustralianSuper
Melbourne, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Claims Management, Coaching, Mentoring, Training, Call Quality Assurance, Communication, Problem Solving, Emotional Intelligence, Resilience, Superannuation Knowledge, Insurance Knowledge, Data Analysis, Stakeholder Engagement, Compliance, CRM Systems

Industry

Financial Services

Description
At AustralianSuper, we truly care about our colleagues.​ We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members. Your New Role The Senior Claims Service Officer plays a crucial role in supporting the Customer Care team by driving continuous improvement and performance, uplifting the quality of calls. This role involves monitoring and evaluating phone interactions, providing constructive feedback, conducting training sessions and collaborating with stakeholders to enhance the overall member experience. The Senior Service Officer will act as a key player in ensuring calls meet compliance standards, align with organisational values and reflect excellence in member service. Key responsibilities will include; Manage sensitive conversations with care and professionalism, only providing factual information. Monitor and evaluate calls to ensure accuracy, professionalism and alignment with compliance regulations. Identify areas of strength and areas for improvement in individual and team performance. Maintain detailed records of call assessments and trends for reporting and tracking purposes. Provide one-on-one coaching sessions, delivering actionable feedback and strategies for improvement. Ensure call quality across the team is maintained at a high standard and appropriate notes captured on the CRM system. Design and facilitate regular training sessions to address skill gaps, enhance communication techniques and share best practices. Engage and work collaboratively with internal and external stakeholders, vendors and service providers such as administrators and insurance providers, to build positive working relationships. Assist in creating and updating call scripts, guidelines and training materials to enhance member interactions. Liaise with relevant stakeholders to stay updated on legislative or procedural changes affecting call handling. Identify trends, patterns and opportunities for improvement using performance data and call insights. What You’ll Need Demonstrated experience in customer service roles within insurance, superannuation or related industries. General knowledge of superannuation fund structures, insurance premiums and benefits. Hands-on experience in call quality assurance or contact centre operations, including workforce and call queue monitoring. Demonstrated experience in a coaching, mentoring or training role, preferably within the claims or customer service industry. Previous exposure to roles involving emotionally sensitive topics, such as bereavement or health-related matters. Excellent written and verbal communication skills, with the ability to communicate complex and technical processes in simple language. Strong problem-solving and decision-making skills to handle escalated inquiries and complex claims scenarios. Advanced use of MS Office products (Word, Excel, Outlook). High levels of emotional intelligence and resilience. Life at AustralianSuper AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you. We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know. What’s Next Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results. Australian or New Zealand citizenship or Australian permanent residency status is required. Progress powered by purpose. https://www.australiansuper.com/careers/candidate-privacy-notice Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.
Responsibilities
The Senior Claims Service Officer supports the Customer Care team by driving continuous improvement and performance, uplifting call quality. Responsibilities include monitoring calls, providing feedback, conducting training, and ensuring compliance with organizational standards.
Senior Claims Service Officer at AustralianSuper
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Claims Management, Coaching, Mentoring, Training, Call Quality Assurance, Communication, Problem Solving, Emotional Intelligence, Resilience, Superannuation Knowledge, Insurance Knowledge, Data Analysis, Stakeholder Engagement, Compliance, Crm Systems
Specialization
Candidates should have experience in customer service roles within insurance or superannuation, along with knowledge of fund structures and claims processes. Strong communication skills and emotional intelligence are essential for handling sensitive topics.
Experience Required
Minimum 5 year(s)
Christmas Casual | BRAS N THINGS | Mt Gambier at Bras N Things Indooroopilly
Mount Gambier, South Australia, Australia - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Sales, Retail, Problem Solving, Time Management, Flexibility
Specialization
No prior experience is necessary as induction and training will be provided. Flexible availability is required during the holiday season.
Casual Educator at Busy Bees Global
, , Australia - Full Time
Skills Needed
Early Childhood Education, Play Based Learning, Flexibility, Team Support, Nurturing Environment, Adaptability, First Aid, Cpr, Asthma Management, Anaphylaxis Management
Specialization
You need a Certificate III or Diploma in Early Childhood Education and Care, along with current certifications in First Aid, CPR, Asthma, and Anaphylaxis. A current Working with Children Check is also required.
Food & Beverage Attendants - Part Time at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Attention To Detail, Hospitality Knowledge, Proactive Approach, Creativity, Upselling, Event Setup, Engagement With Guests
Specialization
A current RSA Certificate is essential, along with a positive attitude and strong communication skills. Candidates should be team players who thrive in a fast-paced environment and have availability to work a rotating 7-day roster.
Front of House Team Member - Camberwell at Chargrill Charlies
CV3, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chef/Cook at Albury spice cafe pty ltd
Albury-Wodonga, Victoria, Australia - Full Time
Skills Needed
Training, Textures, Profit Maximization, Customer Experience, Italian Cuisine, Food Quality
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Food & Beverage Supervisor - Hop & Huddle Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Guest Experience, Leadership, Team Motivation, Service Excellence, Training, Communication, Problem Solving, Flexibility, Rsa Certification, Barista Experience, Cocktail Experience
Specialization
Candidates should have previous supervisory experience in hospitality or food and beverage. A guest-focused attitude and the ability to adapt in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Melbourne, Australia District Manager at Toast
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sales Experience, Leadership, Coaching, Consultative Approach, Relationship Building, Team Management, Crm Utilization, Business Growth, Entrepreneurial Mindset, Flexibility, Motivation, Customer Solutions, Field Work, Local Partnerships, High Growth Environment, Winning Culture
Specialization
Candidates should have at least 3 years of sales experience and 2 years of leadership experience, with a proven track record of success. The ideal candidate is passionate, self-motivated, and able to inspire and motivate their team.
Experience Required
Minimum 5 year(s)
Associate Dispenser | OPSM I Casual I Morley, WA at OPSM
Morley, Western Australia, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Assistant Night Manager at Holiday Inn Express & Suites in Hutchinson
, , Australia - Full Time
Skills Needed
Guest Service, Leadership, Problem Solving, Communication, Tech Savvy, Flexibility
Specialization
The ideal candidate should have at least 2 years of front office or guest service leadership experience in a luxury hotel environment. Strong communication skills and the ability to handle overnight challenges are essential.
Experience Required
Minimum 2 year(s)
Head Barista at Virgin Active
Bondi, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 6 year(s)
Commis Chef at Accor
, Queensland, Australia - Full Time
Skills Needed
Food Preparation, Hygiene Standards, Team Support, Stock Rotation, Food Safety, Communication, Teamwork
Specialization
The ideal candidate should be a passionate and reliable team player eager to learn in a professional kitchen environment. Preferred qualifications include trade qualifications in Commercial Cookery and previous experience in a hotel or high-volume kitchen.
Zambrero Goulburn - Team Members & Shift Supervisor at Zambrero Goulburn
Goulburn NSW 2580, , Australia - Full Time
Skills Needed
Customer Service Skills, Customer Service
Qualification
Graduate
Head Chef at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Head Chef, Mediterranean Cuisine, Leadership, Creativity, Organizational Skills, Financial Management, Food Safety Compliance, Menu Planning, Team Building, Mentoring, Culinary Vision, High Volume Dining, Exceptional Quality, Presentation, Sustainability, Dining Experience
Specialization
Proven experience as a Head Chef in high-volume dining venues is essential. Strong knowledge of Mediterranean cuisine and leadership skills are required.
Experience Required
Minimum 5 year(s)
Senior Marketing Specialist - 6 mth contract - Sydney at Graincorp Operations Ltd
Sydney, New South Wales, Australia - Full Time
Skills Needed
Digital Marketing, B2b Marketing, Brand Management, Seo, Content Development, Social Media, Performance Marketing, Stakeholder Management, Campaign Management, Market Insights, Customer Engagement, Event Management, Budget Management, Communication Skills, Collaboration, Strategic Thinking
Specialization
The ideal candidate is a hands-on marketer with experience in Agribusiness, FMCG, Logistics, or complex B2B environments. They should possess strong digital marketing capabilities, excellent communication skills, and a proactive approach to delivering outcomes.
Experience Required
Minimum 5 year(s)
Support Operations Manager at HEALTHENGINE LIMITED
Perth, Western Australia, Australia - Full Time
Skills Needed
Technical Account Management, Customer Support, Crm Tools, Digital Support Tools, Support Operations, Customer Support Metrics, Leadership, People Management, Client Management, Customer Experience, Service Excellence, Ai Implementation, Automation, Process Improvement, Data Analysis, Cross Functional Collaboration
Specialization
Candidates should have over 3 years of experience in technical account management or customer support, along with current knowledge of industry trends and best practices. Strong leadership skills and expertise in support operations metrics are essential.
Experience Required
Minimum 2 year(s)
Team Member - Fixed Term at Careers Officeworks
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Teamwork, Fast Paced Environment, Responsibility, Customer Experience, Flexibility
Specialization
Candidates should be customer-focused individuals who enjoy working in a team and taking responsibility. Flexibility in availability across weekdays and weekends is also required.
Kitchen Specialist at Bunnings
, , Australia - Full Time
Skills Needed
Customer Experience, Interiors, Design, D.I.Y., Residential Construction, Stock Management, Sales Leads, Teamwork, Communication, Integrity, Safety, Flexibility, Learning, Problem Solving, Project Management, Customer Interaction
Specialization
We are looking for someone passionate about helping others, with an interest in design and construction. Experience is a plus, but we will provide the necessary training.
Senior Client Account Manager at PATTERN INC
Sydney, New South Wales, Australia - Full Time
Skills Needed
Account Management, Seo, Ppc, Social Media Advertising, Communication, Presentation Skills, Analytical Mindset, Project Management, Market Insights, Client Relationships, Digital Marketing, E Commerce, Budget Management, Performance Data, Strategic Recommendations, Collaboration
Specialization
Candidates should have over 3 years of account management experience in a full-service agency, with expertise in SEO, PPC, and social media advertising. Strong communication skills and an analytical mindset are essential for interpreting performance data and driving new business opportunities.
Experience Required
Minimum 2 year(s)
Aussie Mortgage Broker at Lendi Group
Rockhampton Regional, Queensland, Australia - Full Time
Skills Needed
Sales, Customer Service, Finance, Mortgage Broking, Communication, Relationship Management, Problem Solving, Negotiation
Specialization
A Certificate IV in Finance and Mortgage Broking is required or a willingness to obtain it. A background in sales or customer service roles is also necessary.
Jobs in Australia for Indians – Build Your Global Career

Jobs in Australia for Indians – Build Your Global Career

Australia is one of the most sought-after destinations for professionals looking to work abroad. With its thriving economy, multicultural environment, and high living standards, jobs in Australia attract thousands of skilled workers from India each year. Whether you’re in IT, healthcare, engineering, hospitality, or trades, there are plenty of Australia jobs available for qualified candidates.

Why Work in Australia?

Australia’s strong labor market, competitive salaries, and balanced work-life culture make it an excellent choice for career growth. The Australian government actively encourages foreign talent through work visa programs like the Temporary Skill Shortage (TSS) Visa (subclass 482) and the Skilled Independent Visa (subclass 189). These programs allow skilled professionals from India to apply for jobs in Australia and secure long-term employment opportunities.

Top Industries Offering Jobs in Australia

Australia’s economy is diverse, with demand growing across multiple industries. Some of the top sectors hiring international talent include:

These Australia jobs offer competitive pay packages, social benefits, and opportunities to apply for permanent residency (PR).

Eligibility and Requirements

To work in Australia, Indian professionals must meet certain eligibility criteria:

Once these requirements are met, you can explore numerous jobs in Australia through trusted platforms like jobs.y-axis.com, which lists verified Australian employers and visa-linked job opportunities.