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Jobs Search
Start Date
Immediate
Expiry Date
09 Dec, 25
Salary
0.0
Posted On
09 Sep, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Javascript, Operations, Typescript, Design Principles, Customer Satisfaction, Customer Service, Sql, Friction, Node.Js
Industry
Information Technology/IT
BE PART OF THE TEAM TRANSFORMING GLOBAL TRAVEL EXPERIENCES!
Luxury Escapes is one of the world’s fastest-growing travel websites, with over 8 million members. We are growing rapidly & seeking a Senior Software Engineer to join our Operational Excellence team.
The Operational Excellence (OperX) team is focused on enhancing the post-purchase travel experience and building self-service capabilities that empower our customers throughout their journey.
We develop intelligent automation solutions, including AI-powered chatbots for customer support, and create seamless integrations with external systems such as banking partners for currency hedging and transport companies for ticketing.
Our work directly impacts customer satisfaction by streamlining operations and reducing friction in the travel experience, while also building tools that increase efficiency across sales, customer service, and other business functions.
ABOUT THE TEAM
Our cross-functional teams include Product Managers, Designers, and Engineers focused on delivering solutions and solving problems rather than simply completing tickets.
The structure is flat, and the process is lean, with a culture of MVP, iteration, and “build, measure, learn” at the heart of everything we do.
We share in-depth experience in Node/Typescript, React, PostgreSQL, AWS SQS, SNS, S3 Lambda, and more.
Job Description
RELEVANT SKILLS:
WHAT YOU’LL DO
IF YOU’RE INTERESTED IN THE ROLE BUT DON’T CHECK EVERY BOX, APPLY ANYWAY, WE’D LOVE TO HEAR FROM YOU!
We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You’ll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview.
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