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Client Success Manager Account Services (m/w/d) German Speaking at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Customer Service, Account Management, Problem Solving, Finance Knowledge, Attention To Detail, Communication Skills, Team Collaboration, Technical Support, Time Management, Adaptability
Specialization
Candidates should have a completed vocational training and ideally experience in finance, banking, or insurance. A strong affinity for capital market products and digital solutions, along with excellent German and good English skills, are essential.
Client Success Manager - Wealth / B2B2C (m/w/d) at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Client Success, Investment Strategies, Customer Support, Financial Knowledge, Problem Solving, Communication Skills, Attention To Detail, Team Collaboration
Specialization
A completed bachelor's or master's degree in finance or a completed banking apprenticeship is preferred. Relevant work experience and strong German (C1) and good English language skills are required.
Experience Required
Minimum 2 year(s)
Customer Service Associate - Account Services (m/w/d) German Speaking at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Customer Service, Problem Solving, Teamwork, Communication, German Language, English Language, Client Success, Account Management
Specialization
Experience in customer contact is required, and candidates from other fields are welcome. Strong customer orientation and teamwork skills are essential, along with proficiency in German and good English skills.
Anti-Financial Crime Expert (m/f/x) - German speaking at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Transaction Monitoring, Compliance Requirements, Case Investigations, Money Laundering Detection, Risk Based Decision Making, Task Prioritization, German Language, English Language, Attention To Detail, Proactive Mindset, Diligence, Documentation Skills, Financial Sector Experience, Neo Bank Experience, Suspicious Activity Identification
Specialization
The role requires hands-on experience in an operational AML/AFC role within the banking or financial sector. Fluency in German and English, along with strong documentation and decision-making skills, is essential.
Experience Required
Minimum 2 year(s)
Junior Client Success Associate (m/f/d) at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Customer Orientation, Teamwork, Problem Solving, Communication, Financial Knowledge, Feedback Utilization
Specialization
You should have initial experience in customer contact, with a focus on customer orientation and teamwork. Strong German and good English language skills are required, along with a friendly demeanor and solution-oriented thinking.
Junior Backend Software Engineer (Kotlin / Java) - Banking Platform (m/f/x) at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Java, Kotlin, Data Structures, Algorithms, Clean Code, Problem Solving, Microservices, Event Based Architecture, Docker, Spring Boot, Aws, Terraform, Python, Financial Services
Specialization
Candidates should have a university degree in computer science or a related field, with a good understanding of programming concepts. Knowledge of Java and/or Kotlin is required, along with a passion for clean code and excellent communication skills.
Junior Community Manager (m/w/d) at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Community Management, Social Media, Communication, Interpersonal Skills, Problem Solving, Attention To Detail, Digital Technologies, Feedback Analysis, Team Collaboration, Writing Skills, Social Media Trends, Customer Needs Understanding, Software Tools, English Proficiency, German Proficiency
Specialization
Candidates should have prior experience in community management, fluency in both German and English, and strong interpersonal skills. A passion for social media, finance, and digital products is essential, along with the ability to work in a fast-paced environment.
Team Lead Quality Assurance* (m/w/d) at LGC Group
Berlin, Berlin, Germany - Full Time
Skills Needed
Quality Management Systems, Gmp Compliance, Team Leadership, Risk Assessment, Supplier Qualification, Process Optimization, Analytical Methods, Communication Skills, It Skills, Biotechnology, Pharmaceutical Manufacturing, Molecular Biology, Bioinformatics, Oligonucleotide Chemistry, Regulatory Support
Specialization
Candidates should have a completed scientific degree in biology, chemistry, biotechnology, or a related field, along with several years of experience in quality management systems in the pharmaceutical industry. Strong IT skills and proficiency in both German and English are also required.
Experience Required
Minimum 5 year(s)
Trainee / Werkstudent (m/w/d) Sicherheitsmanagement & Geschäftsentwicklung at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Analytical Thinking, Structured Work Approach, German Language Proficiency, Ms Office Proficiency, Initiative, Reliability, Professional Appearance
Specialization
Candidates should be studying in fields related to security management or business administration and have a genuine interest in security structures and management. Strong analytical skills and proficiency in German are essential.
Initiativbewerbung bei GLOBAL PROTECT at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Reliability, Self Confidence, Interpersonal Skills, Professionalism, Empathy
Specialization
Candidates must have a certification in accordance with §34a GewO and a clean extended criminal record. Additional qualifications like first aid and fire safety certifications are preferred but can be submitted later.
Bauleiter (m/w/d) at SWARCO Sverige AB
Berlin, Berlin, Germany - Full Time
Skills Needed
Project Management, Team Leadership, Electrotechnical Knowledge, Resource Management, Communication, Documentation, Construction Coordination, Initiative, Team Spirit, Stress Resistance, Mobility, Flexibility
Specialization
A further qualification in electrical engineering is required for this position, along with a Class B driver's license. Strong leadership skills and the ability to motivate a team are essential, along with resilience and initiative.
Experience Required
Minimum 2 year(s)
People Operations Specialist at Heimstaden
Berlin, Berlin, Germany - Full Time
Skills Needed
Employee Lifecycle Management, Hr Software, Problem Solving, Service Orientation, German Language, English Language
Specialization
Candidates should have a minimum of three years of relevant experience in HR and familiarity with HR software, preferably Workday and Smart Recruiters. Strong communication skills in German and English, along with a friendly demeanor and problem-solving abilities, are essential.
Experience Required
Minimum 2 year(s)
Initiativbewerbung bei DelPro GmbH at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Teamwork, Empathy, Pc Proficiency, Ms Office, Communication Skills, German Language Skills, Independent Work, Prioritization
Specialization
Candidates should preferably have completed training in office management or possess comparable qualifications. Strong teamwork, empathy, and proficiency in German are essential, along with the ability to work independently.
Junior Client Success Manager (m/f/d) at emarsys eMarketing Systems
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Qualification
Graduate
Minijob als Barmann/Barkeeper (m/w/d) im Strandbad Grünau at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Bartending, Customer Service, Teamwork, Reliability, Stress Management, German Language Skills, Inventory Management, Cash Handling
Specialization
Experience as a bartender is advantageous but not required. Candidates should have strong customer service skills and be able to work under pressure.
Minijob Servicemitarbeiter / Eventmitarbeiter (m/w/d) at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Customer Service, Event Support, Teamwork, Reliability, Hygiene Standards, Food Knowledge, Communication Skills
Specialization
Experience in gastronomy or event sectors is advantageous but not mandatory. Candidates should have a friendly demeanor, be reliable, and possess strong German language skills at C1 level.
Vertriebsberater (m/w/d) im Forderungsmanagement – Parkraumbewirtschaftung at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
B2b Sales, Networking, Customer Relationship Management, Presentation Skills, Marketing Collaboration, Acquisition Strategies
Specialization
Candidates should have professional experience in a similar B2B position and possess a polished appearance along with a positive attitude towards sales work. Engagement and determination are also essential qualities for this role.
Experience Required
Minimum 2 year(s)
Sicherheitsmitarbeiter (m/w/d) für Wohnheim in Treptow at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Security, Surveillance, Access Control, Reliability, Interpersonal Skills, German Language Proficiency, Emergency Response, Fire Safety, Professionalism, Self Confidence
Specialization
Candidates must have an IHK certificate of competence according to §34a GewO and a clean extended criminal record. Additional qualifications such as first aid and fire safety certificates are preferred but can be submitted later.
Initiativbewerbung bei DelPro GmbH at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Teamfähigkeit, Einfühlungsvermögen, Pc Skills, Ms Office, Kommunikationsmedien, Deutschkenntnisse, Selbstständigkeit, Prioritäten Setzen
Specialization
Preferably, candidates should have completed training in office management or comparable qualifications. They should possess good teamwork skills, empathy, and proficiency in German, along with the ability to work independently.
Oberkellner | Chef de Rang (m/w/d) im Pirates Restaurant at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Team Leadership, Customer Service, German Language, English Language, Time Management, Coordination, Hospitality, Service Standards
Specialization
Candidates should have completed training or relevant experience in hospitality and be willing to work evenings and weekends. Good German and English language skills are also required.
Client Success Manager Account Services (m/w/d) German Speaking at Scalable GmbH
Berlin, Berlin, Germany -
Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Account Management, Problem Solving, Finance Knowledge, Attention to Detail, Communication Skills, Team Collaboration, Technical Support, Time Management, Adaptability

Industry

Financial Services

Description
Unternehmensbeschreibung Scalable Capital ist eine führende digitale Investment- und Banking-Plattform mit Vollbanklizenz und ermöglicht Menschen in Europa ihre Finanzen selbst zu gestalten. Mit dem Scalable Broker können Kundinnen und Kunden günstig, einfach und professionell in Aktien, ETFs, Kryptowährungen und Derivate investieren und Sparpläne anlegen. Die digitale Vermögensverwaltung Scalable Wealth bietet eine professionelle Geldanlage in ETF-Portfolios, die auch von Banken und weiteren B2B-Partnern als White-Label-Lösung eingesetzt wird. Attraktive Zinsen, Kredite sowie Private Equity runden das Angebot ab. Mit der European Investor Exchange bietet Scalable Capital eine Börse speziell für Privatanleger an. Bereits über eine Million Kunden haben zusammen mehr als 30 Milliarden Euro auf der Plattform. Scalable Capital wurde im Jahr 2014 gegründet und beschäftigt heute in München, Berlin, Wien, Mailand und London mehr als 700 Mitarbeitende. Gemeinsam mit dem Gründer- und Führungsteam um Erik Podzuweit und Florian Prucker arbeiten sie an einer neuen Generation von Finanzservices. Starte durch in unserem Kundenservice! Aktuell besteht unser Kundenservice aus dem 1st-, 2nd- & 3rd-Level Support, hier unterscheiden sich die zu bearbeitenden Kundenanfragen je Level ebenfalls in Ihrer Komplexität. Diese Stelle ist dem 2nd-Level-Support zugeordnet. Zusätzlich ist unser Client Service in 2 Teams, die unterschiedliche Topics betreuen, aufgeteilt. Bei dieser Position geht es um den Themenbereich Account Service. Solltest du dich für diese Stelle bewerben und wir feststellen, dass deine Qualifikationen besser für eine andere Position bei uns im Kundenservice passt, ziehen wir dich gerne auch dafür in Betracht. Wir freuen uns auf Deine Bewerbung und darauf, Dich vielleicht bald bei uns im Client Success zu begrüßen. Stellenbeschreibung Diese Position wird in München als auch in Berlin angeboten. Du bist zuverlässiger Ansprechpartner sowohl für unsere bestehende Kundschaft, als auch für Interessenten unserer Dienstleistungen via Telefon und Email Bei komplexeren Fragen vernetzt Du dich mit den anderen Fachbereichen, um rasch eine Lösung zu finden Du verantwortest eigenständig die Zufriedenheit und Bindung zu unserer Kundschaft bei Themen wie Accountmanagement, Zahlungsverkehr, Erstattungen sowie zu technischen Fragen Du erweiterst Dein Fachwissen im Finanzbereich kontinuierlich durch interne Schulungen sowie Eigeninteresse Du nutzt das Feedback unserer Kund:innen und erkennst Verbesserungspotentiale unseres Produkts sowie interner Prozesse. Dabei arbeitest Du eng mit den Bereichen Product und Operations zusammen → Diese Stelle ist zunächst auf zwei Jahre befristet Qualifikationen Du kannst eine abgeschlossene Ausbildung vorweisen Erfahrungen in Finance/Banking/Versicherung ist ein Plus Du besitzt Affinität zu Kapitalmarktprodukten und digitalen Lösungen Du überzeugst mit Deiner freundlichen und lösungsorientierten Arbeitsweise Du kannst unter Zeitdruck gewissenhaft und detailorientiert arbeiten Du verfügst über sehr gute Deutsch (C1) - sowie gute Englischkenntnisse in Wort und Schrift Zusätzliche Informationen Werde Teil eines der am schnellsten wachsenden und sichtbarsten Fintech-Startups in Europa und schaffe einen innovativen Service, der einen wesentlichen Einfluss auf das Leben unserer Kunden hat Scalable Capital bietet eine abwechslungsreiche Arbeit über alle Kanäle, in der unsere Kunden stets im Mittelpunkt stehen sowie die Möglichkeit der Zusammenarbeit mit einem internationalen, vielfältigen, integrativen und wachsenden Team, das es liebt, die besten Produkte für unsere Kunden zu entwickeln Arbeite in unserem zentralen Office mitten in München oder Berlin Produktives Arbeiten mit modernster Hardware und Tools Interne Knowledge Sharing Sessions über die Grenzen Deines Teams hinaus sowie interne Career Development Trainings und ein persönliches Bildungsbudget für externe Veranstaltungen Flexibles Urlaubstage-Modell und die Möglichkeit, im Ausland zu arbeiten Profitiere von einem attraktiven Vergütungspaket und von der betrieblichen Altersvorsorge Monatlicher Beitrag von 50% zum ‘Deutschland Ticket’ Kostenlose Subscription für den PRIME+ Broker Mit Urban Sports Club kannst du als Teil unseres Teams flexibel und vergünstigt sporteln Schichtenmodell mit Einsatzzeiten Mo-Fr zwischen 8-20h Wenn Deine Qualifikationen besser zu einer anderen Position passen, ziehen wir Dich gerne auch dafür in Betracht. Wir freuen uns auf Deine Bewerbung und darauf, Dich vielleicht bald in unserem Client Success Team zu begrüßen. Unsere Unternehmenswerte bilden den Grundstein für einen ausgezeichneten Kundenservice und das gemeinsame Miteinander. Tipp: Um dich bestmöglich auf Dein Cultural Interview vorzubereiten, lies Dir vorab unsere Werte (hier) durch. Wir freuen uns auf Deine Bewerbung!
Responsibilities
The Client Success Manager is responsible for ensuring customer satisfaction and retention by addressing inquiries related to account management, payment transactions, and technical issues. They will also collaborate with other departments to resolve complex questions and identify areas for product and process improvement.
Client Success Manager Account Services (m/w/d) German Speaking at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Customer Service, Account Management, Problem Solving, Finance Knowledge, Attention To Detail, Communication Skills, Team Collaboration, Technical Support, Time Management, Adaptability
Specialization
Candidates should have a completed vocational training and ideally experience in finance, banking, or insurance. A strong affinity for capital market products and digital solutions, along with excellent German and good English skills, are essential.
Client Success Manager - Wealth / B2B2C (m/w/d) at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Client Success, Investment Strategies, Customer Support, Financial Knowledge, Problem Solving, Communication Skills, Attention To Detail, Team Collaboration
Specialization
A completed bachelor's or master's degree in finance or a completed banking apprenticeship is preferred. Relevant work experience and strong German (C1) and good English language skills are required.
Experience Required
Minimum 2 year(s)
Customer Service Associate - Account Services (m/w/d) German Speaking at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Customer Service, Problem Solving, Teamwork, Communication, German Language, English Language, Client Success, Account Management
Specialization
Experience in customer contact is required, and candidates from other fields are welcome. Strong customer orientation and teamwork skills are essential, along with proficiency in German and good English skills.
Anti-Financial Crime Expert (m/f/x) - German speaking at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Transaction Monitoring, Compliance Requirements, Case Investigations, Money Laundering Detection, Risk Based Decision Making, Task Prioritization, German Language, English Language, Attention To Detail, Proactive Mindset, Diligence, Documentation Skills, Financial Sector Experience, Neo Bank Experience, Suspicious Activity Identification
Specialization
The role requires hands-on experience in an operational AML/AFC role within the banking or financial sector. Fluency in German and English, along with strong documentation and decision-making skills, is essential.
Experience Required
Minimum 2 year(s)
Junior Client Success Associate (m/f/d) at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Customer Orientation, Teamwork, Problem Solving, Communication, Financial Knowledge, Feedback Utilization
Specialization
You should have initial experience in customer contact, with a focus on customer orientation and teamwork. Strong German and good English language skills are required, along with a friendly demeanor and solution-oriented thinking.
Junior Backend Software Engineer (Kotlin / Java) - Banking Platform (m/f/x) at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Java, Kotlin, Data Structures, Algorithms, Clean Code, Problem Solving, Microservices, Event Based Architecture, Docker, Spring Boot, Aws, Terraform, Python, Financial Services
Specialization
Candidates should have a university degree in computer science or a related field, with a good understanding of programming concepts. Knowledge of Java and/or Kotlin is required, along with a passion for clean code and excellent communication skills.
Junior Community Manager (m/w/d) at Scalable GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
Community Management, Social Media, Communication, Interpersonal Skills, Problem Solving, Attention To Detail, Digital Technologies, Feedback Analysis, Team Collaboration, Writing Skills, Social Media Trends, Customer Needs Understanding, Software Tools, English Proficiency, German Proficiency
Specialization
Candidates should have prior experience in community management, fluency in both German and English, and strong interpersonal skills. A passion for social media, finance, and digital products is essential, along with the ability to work in a fast-paced environment.
Team Lead Quality Assurance* (m/w/d) at LGC Group
Berlin, Berlin, Germany - Full Time
Skills Needed
Quality Management Systems, Gmp Compliance, Team Leadership, Risk Assessment, Supplier Qualification, Process Optimization, Analytical Methods, Communication Skills, It Skills, Biotechnology, Pharmaceutical Manufacturing, Molecular Biology, Bioinformatics, Oligonucleotide Chemistry, Regulatory Support
Specialization
Candidates should have a completed scientific degree in biology, chemistry, biotechnology, or a related field, along with several years of experience in quality management systems in the pharmaceutical industry. Strong IT skills and proficiency in both German and English are also required.
Experience Required
Minimum 5 year(s)
Trainee / Werkstudent (m/w/d) Sicherheitsmanagement & Geschäftsentwicklung at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Analytical Thinking, Structured Work Approach, German Language Proficiency, Ms Office Proficiency, Initiative, Reliability, Professional Appearance
Specialization
Candidates should be studying in fields related to security management or business administration and have a genuine interest in security structures and management. Strong analytical skills and proficiency in German are essential.
Initiativbewerbung bei GLOBAL PROTECT at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Reliability, Self Confidence, Interpersonal Skills, Professionalism, Empathy
Specialization
Candidates must have a certification in accordance with §34a GewO and a clean extended criminal record. Additional qualifications like first aid and fire safety certifications are preferred but can be submitted later.
Bauleiter (m/w/d) at SWARCO Sverige AB
Berlin, Berlin, Germany - Full Time
Skills Needed
Project Management, Team Leadership, Electrotechnical Knowledge, Resource Management, Communication, Documentation, Construction Coordination, Initiative, Team Spirit, Stress Resistance, Mobility, Flexibility
Specialization
A further qualification in electrical engineering is required for this position, along with a Class B driver's license. Strong leadership skills and the ability to motivate a team are essential, along with resilience and initiative.
Experience Required
Minimum 2 year(s)
People Operations Specialist at Heimstaden
Berlin, Berlin, Germany - Full Time
Skills Needed
Employee Lifecycle Management, Hr Software, Problem Solving, Service Orientation, German Language, English Language
Specialization
Candidates should have a minimum of three years of relevant experience in HR and familiarity with HR software, preferably Workday and Smart Recruiters. Strong communication skills in German and English, along with a friendly demeanor and problem-solving abilities, are essential.
Experience Required
Minimum 2 year(s)
Initiativbewerbung bei DelPro GmbH at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Teamwork, Empathy, Pc Proficiency, Ms Office, Communication Skills, German Language Skills, Independent Work, Prioritization
Specialization
Candidates should preferably have completed training in office management or possess comparable qualifications. Strong teamwork, empathy, and proficiency in German are essential, along with the ability to work independently.
Junior Client Success Manager (m/f/d) at emarsys eMarketing Systems
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Qualification
Graduate
Minijob als Barmann/Barkeeper (m/w/d) im Strandbad Grünau at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Bartending, Customer Service, Teamwork, Reliability, Stress Management, German Language Skills, Inventory Management, Cash Handling
Specialization
Experience as a bartender is advantageous but not required. Candidates should have strong customer service skills and be able to work under pressure.
Minijob Servicemitarbeiter / Eventmitarbeiter (m/w/d) at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Customer Service, Event Support, Teamwork, Reliability, Hygiene Standards, Food Knowledge, Communication Skills
Specialization
Experience in gastronomy or event sectors is advantageous but not mandatory. Candidates should have a friendly demeanor, be reliable, and possess strong German language skills at C1 level.
Vertriebsberater (m/w/d) im Forderungsmanagement – Parkraumbewirtschaftung at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
B2b Sales, Networking, Customer Relationship Management, Presentation Skills, Marketing Collaboration, Acquisition Strategies
Specialization
Candidates should have professional experience in a similar B2B position and possess a polished appearance along with a positive attitude towards sales work. Engagement and determination are also essential qualities for this role.
Experience Required
Minimum 2 year(s)
Sicherheitsmitarbeiter (m/w/d) für Wohnheim in Treptow at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Security, Surveillance, Access Control, Reliability, Interpersonal Skills, German Language Proficiency, Emergency Response, Fire Safety, Professionalism, Self Confidence
Specialization
Candidates must have an IHK certificate of competence according to §34a GewO and a clean extended criminal record. Additional qualifications such as first aid and fire safety certificates are preferred but can be submitted later.
Initiativbewerbung bei DelPro GmbH at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Teamfähigkeit, Einfühlungsvermögen, Pc Skills, Ms Office, Kommunikationsmedien, Deutschkenntnisse, Selbstständigkeit, Prioritäten Setzen
Specialization
Preferably, candidates should have completed training in office management or comparable qualifications. They should possess good teamwork skills, empathy, and proficiency in German, along with the ability to work independently.
Oberkellner | Chef de Rang (m/w/d) im Pirates Restaurant at HR Dpt.
Berlin, Berlin, Germany - Full Time
Skills Needed
Team Leadership, Customer Service, German Language, English Language, Time Management, Coordination, Hospitality, Service Standards
Specialization
Candidates should have completed training or relevant experience in hospitality and be willing to work evenings and weekends. Good German and English language skills are also required.