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Customer Success (B2B SaaS Startup) at traide AI
Berlin, , Germany - Full Time
Skills Needed
Customer Success, Project Management, Client Relationship Management, Training, Problem Solving, Digital Tools, Saas, Ai, Erp Systems, Sap Systems
Specialization
Fluency in German and strong English skills are required, along with an interest in SaaS software and AI models. The ideal candidate should be a team player who enjoys solving problems and helping others succeed.
Sicherheitsmitarbeiter (m/w/d) im Dong Xuan Center in Berlin at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Responsibility, Service Orientation, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management
Specialization
Candidates must possess a certificate of competence according to §34a GewO and an extended police clearance certificate without entries. Very good German language skills are required, and foreign language skills are an advantage.
Personalsachbearbeiter (m/w/d) at tandem BTL gGmbH
Berlin, , Germany - Full Time
Skills Needed
Human Resources, Payroll Processing, Employment Law, Teamwork, Reliability, Attention To Detail, Communication Skills, Problem Solving
Specialization
A degree or training in human resources is required along with initial experience in the field. Knowledge of labor, wage tax, and social security law is also necessary.
Bereichsleitung Offene Kinder- und Jugendarbeit, Familienförderung und St at FiPP e.V. Fortbildungsinstitut für pädagogische Praxis
Berlin, , Germany - Full Time
Skills Needed
Leadership, Strategic Thinking, Empathy, Conflict Management, Quality Management, Organizational Development, Communication, Team Collaboration, Project Management, Social Work, Community Engagement, Personnel Development, Legal Compliance, Networking, Crisis Management, Inclusivity
Specialization
Candidates must have a completed degree in social pedagogy, social management, or a related field, along with several years of leadership experience in youth or community work. Strong communication skills and a commitment to the organization's values are essential.
Experience Required
Minimum 5 year(s)
Senior Downstream Planning Manager - (x/f/m) at HelloFresh
Berlin, , Germany - Full Time
Skills Needed
Data Analytics, Project Management, Collaboration, Communication, Resource Planning, Operations Planning, Sql, Google Workspace, Data Visualization, Continuous Improvement
Specialization
A university degree in a relevant field and at least 3 years of professional experience in resource or operations planning are required. Strong data analytics skills and excellent project management abilities are essential.
Experience Required
Minimum 2 year(s)
Director, Product Management (Consumer, Content) at Delivery Hero
Berlin, , Germany - Full Time
Skills Needed
Product Management, Machine Learning, Artificial Intelligence, Cross Functional Leadership, Data Driven Decision Making, Analytical Skills, Technical Proficiency, Communication Skills, Problem Solving, Customer Experience, Roadmap Development, Kpi Management, Team Leadership, Strategic Planning, Content Strategy, User Experience
Specialization
Candidates should have over 10 years of product management experience, including a focus on ML/AI solutions. A strong analytical mindset and superb communication skills in English are essential.
Experience Required
Minimum 10 year(s)
Sicherheitsmitarbeiter (m/w/d) im Hotel at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Certification, First Aid Certification, Fire Safety Certification, Customer Service, Safety Awareness, English Proficiency
Specialization
You should possess a security certification according to §34a GewO, a first aid certificate, and a fire safety helper certificate. Previous experience in the security industry is preferred, along with a willingness to work 12-hour shifts.
Director, Restructuring at Interpath Advisory
Berlin, , Germany - Full Time
Skills Needed
Restructuring, Turnaround Management, Financial Analysis, Liquidity Analysis, Stakeholder Negotiation, Team Management, Coaching, Client Communication, Market Assessment, Capital Structure Analysis, Independent Business Reviews, Cash Flow Forecasting, Cost Saving Initiatives, Profit Improvement, Distressed M&A, Business Planning
Specialization
The successful candidate should have a strong academic background with extensive experience in a Restructuring team at a leading consultancy or Big Four. Fluency in German and English is essential, along with well-developed financial analysis and team management skills.
Experience Required
Minimum 10 year(s)
Experiential Marketing Internship - EMEA at Xsolla
Berlin, , Germany - Full Time
Skills Needed
Event Research, Logistics Coordination, Marketing, Communication, Organization, Detail Orientation, Proactivity, Team Collaboration, Google Workspace, Event Production, Project Management, Creativity, Curiosity, Initiative, Interest In Gaming, Interest In Tech
Specialization
Strong interest in events and marketing is essential, along with excellent communication skills in English. The ideal candidate should be organized, detail-oriented, and eager to learn while managing multiple tasks.
German Customer Advisor for Appliances Company - Work In Greece - Relocatio at Mercier Consultancy MD
Berlin, , Germany - Full Time
Skills Needed
Customer Support, German Language, Communication Skills, Interpersonal Skills, Problem Solving, Crm Systems, Home Appliances Knowledge, Customer Service Experience
Specialization
Candidates must be fluent in German and have a passion for customer service, preferably with experience in the appliances sector. Strong communication and problem-solving skills are essential.
Lohn- und Gehaltsbuchhalter (d/w/m) at AUTO1 Group
Berlin, , Germany - Full Time
Skills Needed
Payroll Management, Data Analysis, Process Optimization, Communication, Social Security Law, Labor Law, Tax Law, Ms Office, Excel, Payroll Software, German Language, English Language
Specialization
A successful completion of a commercial training with a focus on payroll or a relevant business degree is required. You should have over 3 years of solid experience in payroll, ideally in an international corporate environment.
Experience Required
Minimum 2 year(s)
Operations & Process Business Analyst (w/m/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Data Structuring, Analytical Thinking, Process Analysis, Organizational Skills, Ownership Mindset, Stakeholder Management, Problem Solving, Operational Efficiency
Specialization
Candidates should be able to structure and prepare data quickly, work analytically, and manage various stakeholders effectively. A strong ownership mindset and the ability to work independently in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Founders Associate - Intern (m/f/d) at AnyTax
Berlin, , Germany - Full Time
Skills Needed
Generalist, Gtm Strategy, Market Research, Product Management, Technical Communication, Operational Efficiency, Strategic Partnerships, Problem Solving, Ai Tools, Entrepreneurial Mindset, Critical Thinking, Collaboration, Data Driven Decision Making, Communication, Workflow Automation, Investor Reporting
Specialization
The ideal candidate should have hands-on experience in high-growth startups or similar fast-paced environments and possess an entrepreneurial mindset. Fluency in German is essential for interacting with German financial institutions, and a tech-savvy approach is necessary for utilizing AI tools.
Security (m/w/d) für City-Streife in Berlin-Hohenschönhausen at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Surveillance, Control Rounds, Entry Control, Emergency Response, Service Orientation, Driving, Technical Troubleshooting
Specialization
Candidates must possess a security certificate according to §34a GewO and a Class B driver's license. They should also be willing to work in shifts and have a service-oriented mindset.
Call Center Agent (d/m/w) at AUTO1 Group
Berlin, , Germany - Full Time
Skills Needed
Customer Service, Sales Support, Communication, Problem Solving, Teamwork, Reliability, Structured Work, German Language, English Language, Google Workspace
Specialization
Candidates should have initial experience in dialog marketing or customer service and enjoy phone communication. A structured, reliable, and solution-oriented work style, along with fluent German and preferably English skills, is required.
Initiativbewerbung bei COMPACT WACH- & SICHERHEITSDIENST GmbH at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Surveillance, Customer Service, Documentation, Teamwork, Responsibility, Reliability, Communication
Specialization
Candidates must have a valid security certification and a clean criminal record. A customer-oriented attitude and the ability to work in shifts are essential.
Digital Editor / CvD (m/w/d) at Berliner Verlag GmbH
Berlin, , Germany - Full Time
Skills Needed
Journalistic Background, Digital Journalism, Editorial Decision Making, Seo Optimization, Analytical Thinking, Communication Skills, German Language Proficiency, Traffic Optimization Tools, Technical Understanding, Content Management, Real Time Data Analysis, Audience Engagement, Newsletter Creation, Trend Prioritization, Content Quality Assurance, Collaboration
Specialization
Candidates should have a journalistic background with experience in digital journalism and editorial management. Strong analytical skills, excellent German language proficiency, and familiarity with traffic optimization tools are essential.
Experience Required
Minimum 2 year(s)
Technischer Immobilienmanager (m/w/d) at Heimstaden
Berlin, , Germany - Full Time
Skills Needed
Technical Property Management, Facility Management, Budget Management, Technical Documentation, Insurance Management, Quality Control, Maintenance Planning, Communication Skills, Problem Solving, Team Collaboration, Office 365, German Language, English Language, Self Management, Time Management, Project Management
Specialization
Candidates should have a completed technical education in construction or real estate management and 3-5 years of experience in technical property management. Fluency in German and knowledge of Office 365 are essential, along with the ability to work independently and manage multiple tasks.
Experience Required
Minimum 2 year(s)
Sicherheitsmitarbeiter (m/w/d) für Wohnheim in Bohnsdorf auf Minijobbasis at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Sicherheit, Objektschutz, Zutrittskontrollen, Kontrollgänge, Zuverlässigkeit, Selbstbewusstsein, Zwischenmenschliche Fähigkeiten, Deutschkenntnisse
Specialization
Candidates must have an IHK certificate of competence and a clean extended background check. Additional certifications like First Aid and Fire Safety are preferred but can be submitted later.
VP Product B2B (f/m/x) at AUTO1 Group
Berlin, , Germany - Full Time
Skills Needed
Product Management, B2b Marketplace, E Commerce, Data Driven Decision Making, Usability Optimization, Personalization, Inventory Management, Voice Ai Strategy, Sales Collaboration, P&L Management, Team Leadership, Lean Experimentation, Communication, Coaching, Cross Functional Collaboration, Growth Strategy
Specialization
Candidates should have over 5 years of experience in Product Management, particularly in B2B marketplaces or high-frequency E-Commerce. A strong commercial mindset and proven success in driving retention and lifetime value are essential.
Experience Required
Minimum 5 year(s)
Customer Success (B2B SaaS Startup) at traide AI
Berlin, , Germany -
Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

0.0

Posted On

02 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Project Management, Client Relationship Management, Training, Problem Solving, Digital Tools, SaaS, AI, ERP Systems, SAP Systems

Industry

Software Development

Description
🚀Join us in reshaping global trade in a fast-growing startup! We are traide AI - a VC-backed, B2B deep tech startup based in Berlin, using AI to solve one of the most overlooked yet critical challenges in international trade: customs compliance. Our software automates product classification, reduces regulatory errors, and helps customers save up to 83% of their time. Trusted by leading brands like Siemens Healthineers, Koro, and Jack Wolfskin, we’ve achieved 4x growth over the past 12 months – and we’re just getting started. Tasks At traide AI, we take pride in delivering exceptional customer experiences—our clients aren’t just users, they’re true partners. We’ve built strong, trust-based relationships with them, and we genuinely believe we work with some of the best customers out there. Every day in Customer Success is different: you'll face new challenges, solve real problems, and act as the vital bridge between our customers and the rest of the team. Their feedback drives how we improve, and their success is our success. The Customer Success role at traide AI is fundamentally different from traditional Customer Success functions. The focus is not on sales or basic support, but on strategic project management, long-term customer activation, and product adoption. As a Customer Success Manager, you'll: Build and maintain strong relationships with our clients, guiding them through onboarding and ongoing success. Conduct trainings, checkins and troubleshoots to support the customers needs. Give them feedback on their processes and data management to ensure the best AI- results. Work with a diverse range of clients. From small businesses to large enterprises, our client portfolio spans industries and regions, giving you exposure to different challenges and opportunities. Collaborate with cross-functional teams to enhance the customer experience. Develop strategies to improve client satisfaction and retention. Analyze customer feedback to inform product improvements. 🚀 Why this role is unique Informed customers: They already know the product and the problem space – you start where others still have to lay the groundwork. High engagement: Customers are highly motivated and ready to get started right away. Tailored project work: Onboarding isn’t a standard process – it requires active project management and a high degree of adaptability. Requirements You don’t need to come in knowing all the technical details—we’ll teach you that. What really matters is your ability to connect with people, stay organized, and bring a thoughtful, can-do attitude to everything you do. Fluency in German (C1 or native) and strong English skills (B2 or better). An interest in SaaS-softwares, AI-models and a willingness to learn. A team player who enjoys solving problems and helping others succeed. Interest and experience in using digital tools and platforms Ideally you are familiar with ERP and SAP- systems, but that is not a must have Benefits 🌟 What you can expect Varied day-to-day: Every customer comes with unique needs – no two projects are the same. Visible impact: You’ll see the direct results of your work – for both our customers and traide AI. Customer proximity & appreciation: Clients meet you with genuine interest and recognition. Team culture: You’ll be part of a team that communicates transparently, values humor, and supports each other with respect and sincerity. Flexible working: We enjoy working together in our office at Rosenthaler Platz in Berlin Mitte. Home office is also an option for two days per week. Be part of of our regular Team events (boot trips, bowling etc). Enjoy benefits like an Urban Sports Club membership. We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about making a difference and eager to learn, we'd love to hear from you - even if you don't meet every requirement. And one more thing: We’re not just building an AI product, we’re building an AI company. From the way we think about processes to how we grow teams and shape our culture – AI is at the core of how we operate.
Responsibilities
As a Customer Success Manager, you'll build and maintain strong relationships with clients, guiding them through onboarding and ongoing success. You'll also analyze customer feedback to inform product improvements and collaborate with cross-functional teams to enhance the customer experience.
Customer Success (B2B SaaS Startup) at traide AI
Berlin, , Germany - Full Time
Skills Needed
Customer Success, Project Management, Client Relationship Management, Training, Problem Solving, Digital Tools, Saas, Ai, Erp Systems, Sap Systems
Specialization
Fluency in German and strong English skills are required, along with an interest in SaaS software and AI models. The ideal candidate should be a team player who enjoys solving problems and helping others succeed.
Sicherheitsmitarbeiter (m/w/d) im Dong Xuan Center in Berlin at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Responsibility, Service Orientation, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management
Specialization
Candidates must possess a certificate of competence according to §34a GewO and an extended police clearance certificate without entries. Very good German language skills are required, and foreign language skills are an advantage.
Personalsachbearbeiter (m/w/d) at tandem BTL gGmbH
Berlin, , Germany - Full Time
Skills Needed
Human Resources, Payroll Processing, Employment Law, Teamwork, Reliability, Attention To Detail, Communication Skills, Problem Solving
Specialization
A degree or training in human resources is required along with initial experience in the field. Knowledge of labor, wage tax, and social security law is also necessary.
Bereichsleitung Offene Kinder- und Jugendarbeit, Familienförderung und St at FiPP e.V. Fortbildungsinstitut für pädagogische Praxis
Berlin, , Germany - Full Time
Skills Needed
Leadership, Strategic Thinking, Empathy, Conflict Management, Quality Management, Organizational Development, Communication, Team Collaboration, Project Management, Social Work, Community Engagement, Personnel Development, Legal Compliance, Networking, Crisis Management, Inclusivity
Specialization
Candidates must have a completed degree in social pedagogy, social management, or a related field, along with several years of leadership experience in youth or community work. Strong communication skills and a commitment to the organization's values are essential.
Experience Required
Minimum 5 year(s)
Senior Downstream Planning Manager - (x/f/m) at HelloFresh
Berlin, , Germany - Full Time
Skills Needed
Data Analytics, Project Management, Collaboration, Communication, Resource Planning, Operations Planning, Sql, Google Workspace, Data Visualization, Continuous Improvement
Specialization
A university degree in a relevant field and at least 3 years of professional experience in resource or operations planning are required. Strong data analytics skills and excellent project management abilities are essential.
Experience Required
Minimum 2 year(s)
Director, Product Management (Consumer, Content) at Delivery Hero
Berlin, , Germany - Full Time
Skills Needed
Product Management, Machine Learning, Artificial Intelligence, Cross Functional Leadership, Data Driven Decision Making, Analytical Skills, Technical Proficiency, Communication Skills, Problem Solving, Customer Experience, Roadmap Development, Kpi Management, Team Leadership, Strategic Planning, Content Strategy, User Experience
Specialization
Candidates should have over 10 years of product management experience, including a focus on ML/AI solutions. A strong analytical mindset and superb communication skills in English are essential.
Experience Required
Minimum 10 year(s)
Sicherheitsmitarbeiter (m/w/d) im Hotel at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Certification, First Aid Certification, Fire Safety Certification, Customer Service, Safety Awareness, English Proficiency
Specialization
You should possess a security certification according to §34a GewO, a first aid certificate, and a fire safety helper certificate. Previous experience in the security industry is preferred, along with a willingness to work 12-hour shifts.
Director, Restructuring at Interpath Advisory
Berlin, , Germany - Full Time
Skills Needed
Restructuring, Turnaround Management, Financial Analysis, Liquidity Analysis, Stakeholder Negotiation, Team Management, Coaching, Client Communication, Market Assessment, Capital Structure Analysis, Independent Business Reviews, Cash Flow Forecasting, Cost Saving Initiatives, Profit Improvement, Distressed M&A, Business Planning
Specialization
The successful candidate should have a strong academic background with extensive experience in a Restructuring team at a leading consultancy or Big Four. Fluency in German and English is essential, along with well-developed financial analysis and team management skills.
Experience Required
Minimum 10 year(s)
Experiential Marketing Internship - EMEA at Xsolla
Berlin, , Germany - Full Time
Skills Needed
Event Research, Logistics Coordination, Marketing, Communication, Organization, Detail Orientation, Proactivity, Team Collaboration, Google Workspace, Event Production, Project Management, Creativity, Curiosity, Initiative, Interest In Gaming, Interest In Tech
Specialization
Strong interest in events and marketing is essential, along with excellent communication skills in English. The ideal candidate should be organized, detail-oriented, and eager to learn while managing multiple tasks.
German Customer Advisor for Appliances Company - Work In Greece - Relocatio at Mercier Consultancy MD
Berlin, , Germany - Full Time
Skills Needed
Customer Support, German Language, Communication Skills, Interpersonal Skills, Problem Solving, Crm Systems, Home Appliances Knowledge, Customer Service Experience
Specialization
Candidates must be fluent in German and have a passion for customer service, preferably with experience in the appliances sector. Strong communication and problem-solving skills are essential.
Lohn- und Gehaltsbuchhalter (d/w/m) at AUTO1 Group
Berlin, , Germany - Full Time
Skills Needed
Payroll Management, Data Analysis, Process Optimization, Communication, Social Security Law, Labor Law, Tax Law, Ms Office, Excel, Payroll Software, German Language, English Language
Specialization
A successful completion of a commercial training with a focus on payroll or a relevant business degree is required. You should have over 3 years of solid experience in payroll, ideally in an international corporate environment.
Experience Required
Minimum 2 year(s)
Operations & Process Business Analyst (w/m/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Data Structuring, Analytical Thinking, Process Analysis, Organizational Skills, Ownership Mindset, Stakeholder Management, Problem Solving, Operational Efficiency
Specialization
Candidates should be able to structure and prepare data quickly, work analytically, and manage various stakeholders effectively. A strong ownership mindset and the ability to work independently in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Founders Associate - Intern (m/f/d) at AnyTax
Berlin, , Germany - Full Time
Skills Needed
Generalist, Gtm Strategy, Market Research, Product Management, Technical Communication, Operational Efficiency, Strategic Partnerships, Problem Solving, Ai Tools, Entrepreneurial Mindset, Critical Thinking, Collaboration, Data Driven Decision Making, Communication, Workflow Automation, Investor Reporting
Specialization
The ideal candidate should have hands-on experience in high-growth startups or similar fast-paced environments and possess an entrepreneurial mindset. Fluency in German is essential for interacting with German financial institutions, and a tech-savvy approach is necessary for utilizing AI tools.
Security (m/w/d) für City-Streife in Berlin-Hohenschönhausen at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Surveillance, Control Rounds, Entry Control, Emergency Response, Service Orientation, Driving, Technical Troubleshooting
Specialization
Candidates must possess a security certificate according to §34a GewO and a Class B driver's license. They should also be willing to work in shifts and have a service-oriented mindset.
Call Center Agent (d/m/w) at AUTO1 Group
Berlin, , Germany - Full Time
Skills Needed
Customer Service, Sales Support, Communication, Problem Solving, Teamwork, Reliability, Structured Work, German Language, English Language, Google Workspace
Specialization
Candidates should have initial experience in dialog marketing or customer service and enjoy phone communication. A structured, reliable, and solution-oriented work style, along with fluent German and preferably English skills, is required.
Initiativbewerbung bei COMPACT WACH- & SICHERHEITSDIENST GmbH at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Surveillance, Customer Service, Documentation, Teamwork, Responsibility, Reliability, Communication
Specialization
Candidates must have a valid security certification and a clean criminal record. A customer-oriented attitude and the ability to work in shifts are essential.
Digital Editor / CvD (m/w/d) at Berliner Verlag GmbH
Berlin, , Germany - Full Time
Skills Needed
Journalistic Background, Digital Journalism, Editorial Decision Making, Seo Optimization, Analytical Thinking, Communication Skills, German Language Proficiency, Traffic Optimization Tools, Technical Understanding, Content Management, Real Time Data Analysis, Audience Engagement, Newsletter Creation, Trend Prioritization, Content Quality Assurance, Collaboration
Specialization
Candidates should have a journalistic background with experience in digital journalism and editorial management. Strong analytical skills, excellent German language proficiency, and familiarity with traffic optimization tools are essential.
Experience Required
Minimum 2 year(s)
Technischer Immobilienmanager (m/w/d) at Heimstaden
Berlin, , Germany - Full Time
Skills Needed
Technical Property Management, Facility Management, Budget Management, Technical Documentation, Insurance Management, Quality Control, Maintenance Planning, Communication Skills, Problem Solving, Team Collaboration, Office 365, German Language, English Language, Self Management, Time Management, Project Management
Specialization
Candidates should have a completed technical education in construction or real estate management and 3-5 years of experience in technical property management. Fluency in German and knowledge of Office 365 are essential, along with the ability to work independently and manage multiple tasks.
Experience Required
Minimum 2 year(s)
Sicherheitsmitarbeiter (m/w/d) für Wohnheim in Bohnsdorf auf Minijobbasis at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Sicherheit, Objektschutz, Zutrittskontrollen, Kontrollgänge, Zuverlässigkeit, Selbstbewusstsein, Zwischenmenschliche Fähigkeiten, Deutschkenntnisse
Specialization
Candidates must have an IHK certificate of competence and a clean extended background check. Additional certifications like First Aid and Fire Safety are preferred but can be submitted later.
VP Product B2B (f/m/x) at AUTO1 Group
Berlin, , Germany - Full Time
Skills Needed
Product Management, B2b Marketplace, E Commerce, Data Driven Decision Making, Usability Optimization, Personalization, Inventory Management, Voice Ai Strategy, Sales Collaboration, P&L Management, Team Leadership, Lean Experimentation, Communication, Coaching, Cross Functional Collaboration, Growth Strategy
Specialization
Candidates should have over 5 years of experience in Product Management, particularly in B2B marketplaces or high-frequency E-Commerce. A strong commercial mindset and proven success in driving retention and lifetime value are essential.
Experience Required
Minimum 5 year(s)