About the job

Ihre Rolle

The role is to manage and develop the customer service team in an international environment.

Planning

• Customer Demand planning
• Capacity Planning
• Material/MRP Planning
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Demand and Forecast Management

• Annual budget fulfillment and 12 months rolling forecast
• Improve forecast accuracy
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Inventory Management

• Define inventory trategies ( safety stock, stocking policies)
• Optimize inventory levels, turnover and obsolescence risk
• Reduce inventory capital
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Process Standardization & Optimization

• Implement best practices and continuous improvement initiatives
• Eliminate inefficiencies and manuel work
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Team Leadership & Development

• Lead and develop planning teams ( demand, supply, material planners)
• Foster a high-performance and collaborative culture
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Performance Management (KPIs)

Define, monitor, and improve key KPIs:

• Service Level / OTIF (On-Time In-Full)
• Forecast Accuracy
• Inventory Turns / Days Inventory Outstanding
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Drive performance reviews and corrective actions

Ihr Stärken

• Completed training / studies in business administration or comparable
• At least three years of professional experience as a department manager in the field of logistics
• Business fluent in German and English (written and spoken)
• Knowledge in building up internal sales team
• Experience in coordinating and organizing multi level teams
• Extensive understanding of the request management from customers of the industry
• Hands-on mentality
• Ability to work in a team, intercultural competence, presentation and management skills
• Dynamic, independent personality
• Motivational and leadership skills
• Strong interpersonal skills
• Strong communication and conflict management skills
• Customer-oriented with negotiation skills
• Results-oriented, analytical, strategic thinking and planning skills
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Darauf können Sie sich freuen

Become part of an internationally active organization and make an active contribution to the development of the company with your ideas and experience. We offer a corporate culture in which it is a pleasure to contribute ideas, energy and initiative. You can expect exciting tasks, performance-related pay, regulated working hours/flexitime and a pleasant working atmosphere. In addition, well-equipped workplaces with the appropriate technical equipment are a matter of course for us.

What we offer:

• Company bonus (voluntary)
• 40 hours per week
• 30 days’ annual leave
• 1 day’s special leave for every 5 years’ service
• Opportunities for further training
• Celebration of work anniversaries, birthdays, etc. (including vouchers)
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In addition to our general conditions

• A corporate culture where it’s enjoyable to contribute ideas, energy and initiative
• A rapidly growing company offering scope for creativity
• Exciting roles and performance-related pay
• An international working environment with exciting projects
• A pleasant working atmosphere and supportive teams
• Company events
• Structured, role-specific and tailor-made onboarding plans
• Well-equipped workstations with modern technical equipment
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Let’s talk - Ihr Ansprechpartner

Jason Rogowski - HR Business Partner

Über uns

Die Hongfa Europe GmbH ist das europäische Vertriebs- und Servicezentrum der international führenden Hongfa-Gruppe – dem Weltmarktführer für Relais. Seit unserer Gründung 2003 sind wir auf ein 130-köpfiges, internationales und engagiertes Team in Maintal gewachsen.

• Wir schaffen Verbindungen, die die Welt voranbringen – und dieselben Verbindungen geben unseren Mitarbeitenden Halt, Perspektive und Raum für Wachstum. Deine Zukunft beginnt hier – werde Teil der HongFamily und gestalte sie mit uns!