Part time front desk
Required either one Saturday or Sunday shift per weekend minimum 8:30 to 5:45
Or both shifts if you prefer. Plus one evening shift to 9:30 pm.

POSITION SUMMARY

An integral member of the Massage Addict team, Guest Service Administrators (GSAs for short!) thrive on consistently providing an exceptional experience from the moment a client walks through our doors. Embracing our fast-paced clinic environment, GSAs are motivated, initiative-taking, outstanding communicators, highly organized and true multi-taskers. With a ‘can-do’ and ‘no task too small’ mindset, a GSA can manage both administrative and clinic responsibilities with care while also ensuring the safety of our clients and therapists.

REQUIREMENTS & QUALIFICATIONS

• One year of experience within a service-oriented environment, with a focus on administration
• Superior verbal communication and telephone skills
• Professional, good energy, calm, patient and friendly with great people skills
• Excellent organization and multitasking skills and the ability to work in a fast-paced environment.
• Proficient in Microsoft Office applications; spreadsheets, word processing and calendar management
• Access to reliable transportation.

• Provide outstanding client service, answering telephone calls, and booking appointments.
• Welcome clients by greeting and familiarising them to the clinic upon arrival.
• Maintain a working knowledge of all Massage Addict services.
• Provide administrative support to the clinic including preparation of forms, and documentation for new and existing clients.
• Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.