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Communication Project Manager (Transformation) at The Travel Corporation
Toronto, ON, Canada - Full Time
Skills Needed
Metrics, Communication Skills, Salesforce, Cross Functional Alignment, Crm, Dashboards
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Consultant Salesforce Technical Lead at TMX Group Inc
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Computer Science, Software Engineering, Engineering
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Ops Excellence Project Manager at StandardAero
Winnipeg, MB, Canada - Full Time
Skills Needed
Teams, Communication Skills, Decision Making, Lean Six Sigma, Business Transformation, Lean Manufacturing, Production Equipment, Commerce
Specialization
Engineering business administration commerce or a related field or equivalent
Qualification
Graduate
Data Center Technician Manager at Microsoft
Toronto, ON, Canada - Full Time
Skills Needed
Cad, Color, Computer Science, Ordinances, Citizenship, Consideration, Ethnicity, Components, Green Belt, Microsoft, Inventory Control, Comptia, Foundation, Regulations, Ged
Specialization
IT, Technology
Qualification
Diploma
Experience Required
Minimum 2 year(s)
ANALYSTE D'AFFAIRES - VOLET PORTEFEUILLE at Gravity Conseil
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Digital Project Manager at LPi Group
Calgary, AB T2H 0C8, Canada - Full Time
Skills Needed
Stakeholder Engagement, Digital Marketing, Web Development, Media Trends, Mobile Apps, Teams, Open Source Platforms, Seo
Qualification
Graduate
Night Crew Manager at No Frills
Bridgewater, NS B4V 2G7, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior IPM Scout at Crop Defenders Ltd
Leamington, ON, Canada - Full Time
Skills Needed
Entomology, Horticulture, Analytical Skills
Qualification
Graduate
Sous-chef.fe-cuisinier.ère at Rsidences des Btisseurs
La Pocatiere, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Delivery Manager 3 (MSD) at Behavox
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sr Program Manager, Amazon Community-Based Delivery Initiatives at Amazon Canada Fulfillment Services ULC
Toronto, ON, Canada - Full Time
Skills Needed
Excel, Sql, Stakeholder Management, Amazon, Pivot Tables, Metrics, Schedules
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Digital Consulting Manager – Oracle Cloud HCM Payroll at Huron Consulting Group Inc
Toronto, ON M5H 3V5, Canada - Full Time
Skills Needed
Testing, Project Teams, Interpersonal Skills, Collaboration, Communication Skills, Leadership, Value Creation, Crm
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Mobile Applications QA Analyst at OTT Financial Group
Toronto, ON M3C 2K5, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Computer science information systems or related disciplines
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Purchase Clerk at Big way Hot pot
Richmond, BC V6V 3B6, Canada - Full Time
Skills Needed
Mandarin, Office Administration
Qualification
Graduate
Analog Intern - Bachelor's Degree (PEY / Full-Year) [Canada] at Marvell
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Ee or related technical field(s when joining marvell
Qualification
Graduate
Machine Learning Developer - AI/ML at Ubisoft
Montréal, QC, Canada - Full Time
Skills Needed
Data Science, Model Validation, Software, Computer Science, Scala, Computer Engineering, Data Engineering, Java, Machine Learning, Communication Skills, Data Quality, Scikit Learn, Python
Specialization
Computer Science, Engineering
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Senior Purchaser at The State Group
Mississauga, ON L4V 1R5, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Agent / Agente de la gestion du personnel (remplacement 1 an) Recrutement e at Centre universitaire de sant McGill
Montréal, QC H4A 3J1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Technicien informatique – Réparation et entretien du matériel informatique at LGM Solution
Quebec City, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chirurgien(ne) dentiste - Remplacement de congé de maternité at Centre dentaire Virtuo
Sainte-Thérèse, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Communication Project Manager (Transformation) at The Travel Corporation
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

22 Oct, 25

Salary

0.0

Posted On

22 Jul, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Metrics, Communication Skills, Salesforce, Cross Functional Alignment, Crm, Dashboards

Industry

Information Technology/IT

Description

2.5 Year Fixed-Term Contract
About Us
Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travelers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’ ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference.
The Opportunity
As our Communications Lead, you’ll be the business voice guiding the design, build and rollout of our omnichannel commerce (shopping cart) and Salesforce CRM platforms. Partner closely with Sales, Marketing, Contact Center and Technology to translate real world needs into user stories, validate solutions through UAT, and drive adoption, ensuring our tools truly support frontline workflows and guest experiences.

Key Responsibilities

  • Act as primary liaison for all user facing requirements during the design, development and launch of omnichannel and Salesforce systems.
  • Collaborate on user stories, wireframe reviews and demos; lead User Acceptance Testing with SMEs to confirm readiness for go live.
  • Coordinate with training and internal comms to produce role specific materials (job aids, quick start guides, FAQs) and monitor uptake across contact center and sales teams.
  • Propose and implement automations, dashboards and data quality improvements that boost agent performance, conversion and customer satisfaction.
  • Define success metrics for each release, track post launch adoption and impact, and surface enhancement opportunities to maximize ROI.

Qualifications

  • 3 years + in a business facing or product owner role on CRM, e commerce or technology transformation projects.
  • Deep working knowledge of Salesforce (case management, lead tracking, dashboards) and omnichannel commerce concepts.
  • Proven ability to translate stakeholder needs into clear requirements and UAT scripts.
  • Strong facilitation and communication skills, with experience driving cross functional alignment and user readiness.
  • Highly organized and metrics driven, adept at balancing multiple priorities in a fast paced environment.

The Travel Corporation is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview.
We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
  • Act as primary liaison for all user facing requirements during the design, development and launch of omnichannel and Salesforce systems.
  • Collaborate on user stories, wireframe reviews and demos; lead User Acceptance Testing with SMEs to confirm readiness for go live.
  • Coordinate with training and internal comms to produce role specific materials (job aids, quick start guides, FAQs) and monitor uptake across contact center and sales teams.
  • Propose and implement automations, dashboards and data quality improvements that boost agent performance, conversion and customer satisfaction.
  • Define success metrics for each release, track post launch adoption and impact, and surface enhancement opportunities to maximize ROI
Communication Project Manager (Transformation) at The Travel Corporation
Toronto, ON, Canada - Full Time
Skills Needed
Metrics, Communication Skills, Salesforce, Cross Functional Alignment, Crm, Dashboards
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Consultant Salesforce Technical Lead at TMX Group Inc
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Computer Science, Software Engineering, Engineering
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Ops Excellence Project Manager at StandardAero
Winnipeg, MB, Canada - Full Time
Skills Needed
Teams, Communication Skills, Decision Making, Lean Six Sigma, Business Transformation, Lean Manufacturing, Production Equipment, Commerce
Specialization
Engineering business administration commerce or a related field or equivalent
Qualification
Graduate
Data Center Technician Manager at Microsoft
Toronto, ON, Canada - Full Time
Skills Needed
Cad, Color, Computer Science, Ordinances, Citizenship, Consideration, Ethnicity, Components, Green Belt, Microsoft, Inventory Control, Comptia, Foundation, Regulations, Ged
Specialization
IT, Technology
Qualification
Diploma
Experience Required
Minimum 2 year(s)
ANALYSTE D'AFFAIRES - VOLET PORTEFEUILLE at Gravity Conseil
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Digital Project Manager at LPi Group
Calgary, AB T2H 0C8, Canada - Full Time
Skills Needed
Stakeholder Engagement, Digital Marketing, Web Development, Media Trends, Mobile Apps, Teams, Open Source Platforms, Seo
Qualification
Graduate
Night Crew Manager at No Frills
Bridgewater, NS B4V 2G7, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior IPM Scout at Crop Defenders Ltd
Leamington, ON, Canada - Full Time
Skills Needed
Entomology, Horticulture, Analytical Skills
Qualification
Graduate
Sous-chef.fe-cuisinier.ère at Rsidences des Btisseurs
La Pocatiere, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Delivery Manager 3 (MSD) at Behavox
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sr Program Manager, Amazon Community-Based Delivery Initiatives at Amazon Canada Fulfillment Services ULC
Toronto, ON, Canada - Full Time
Skills Needed
Excel, Sql, Stakeholder Management, Amazon, Pivot Tables, Metrics, Schedules
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Digital Consulting Manager – Oracle Cloud HCM Payroll at Huron Consulting Group Inc
Toronto, ON M5H 3V5, Canada - Full Time
Skills Needed
Testing, Project Teams, Interpersonal Skills, Collaboration, Communication Skills, Leadership, Value Creation, Crm
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Mobile Applications QA Analyst at OTT Financial Group
Toronto, ON M3C 2K5, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Computer science information systems or related disciplines
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Purchase Clerk at Big way Hot pot
Richmond, BC V6V 3B6, Canada - Full Time
Skills Needed
Mandarin, Office Administration
Qualification
Graduate
Analog Intern - Bachelor's Degree (PEY / Full-Year) [Canada] at Marvell
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Ee or related technical field(s when joining marvell
Qualification
Graduate
Machine Learning Developer - AI/ML at Ubisoft
Montréal, QC, Canada - Full Time
Skills Needed
Data Science, Model Validation, Software, Computer Science, Scala, Computer Engineering, Data Engineering, Java, Machine Learning, Communication Skills, Data Quality, Scikit Learn, Python
Specialization
Computer Science, Engineering
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Senior Purchaser at The State Group
Mississauga, ON L4V 1R5, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Agent / Agente de la gestion du personnel (remplacement 1 an) Recrutement e at Centre universitaire de sant McGill
Montréal, QC H4A 3J1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Technicien informatique – Réparation et entretien du matériel informatique at LGM Solution
Quebec City, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chirurgien(ne) dentiste - Remplacement de congé de maternité at Centre dentaire Virtuo
Sainte-Thérèse, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
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