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Female Customer Service Representative at Ogold Precious Metals Trading LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Conflict Resolution, Malayalam, Customer Base, Facebook, Adherence, Salesforce, Finance, Hindi, Customer Service, Communications, Financial Services, Fintech, Time Management, Whatsapp
Specialization
Finance business communications or a related field
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Commissioning Engineer ( ICSS) at McDermott
Dubai, , United Arab Emirates - Full Time
Skills Needed
Powerpoint, Visio, English, Operations, Maintenance, Commissioning, Training, Construction, Gas, Excel
Specialization
Engineering
Qualification
Diploma
Experience Required
Minimum 2 year(s)
HR INTERN 6 MONTHS at Kyoto
Dubai, , United Arab Emirates - Full Time
Skills Needed
Communication Skills, Psychology, Communications
Qualification
Graduate
HR with Construction Experience - Walk in Interview 28 August 2025 at Sarmad Group
Dubai, , United Arab Emirates - Full Time
Skills Needed
English, Hindi, Applicant Tracking Systems, Platforms, Interpersonal Skills, Recruitment Tools, Regulations
Specialization
Recruitment or human resources management is a plus
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Technical Service Manager: Scentroid Middle East at Scentroid Middle East
Dubai, , United Arab Emirates - Full Time
Skills Needed
Maintenance, Customer Service Skills, Air Quality, Municipalities, Training, Distributors, Environmental Services, Team Leadership, Iso, Environmental Science, Training Programs, Instrumentation, Iec
Specialization
Environmental science mechanical engineering instrumentation or related technical field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Admin cum Accounts Assistant (Tagalog) at GHNEEM WA EKHWANAHOO GENERAL TRADING LLC CO
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Site Engineer at ALC CONTRACTING LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Coordinator - Delivery Operations at Wesource HR Consultancy
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Accounts Receivable Accountant at Major Development
Dubai, , United Arab Emirates - Full Time
Skills Needed
Accounting Software, Aging Reports, Financial Reporting, Real Estate Development, Coordination Skills, Finance, Revenue Recognition
Specialization
Accounting finance or a related field
Qualification
Graduate
Experience Required
Minimum 1 year(s)
F&B Supervisor - Mina's Kitchen at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Access, It
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Telesales Executive at North Pointe Real Estate LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Office Hostess - Russian/Arabic Speaker at Object 1 Real Estate
Dubai, , United Arab Emirates - Full Time
Skills Needed
English, Retail
Qualification
Graduate
Travel Booker - temporary (1 month) (m/f/d) at BeWunder
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Front Office Associate at The First Group
Dubai, , United Arab Emirates - Full Time
Skills Needed
Computer Literacy, English
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Architectural Draftsman at Venetian Enrico DMCC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Architecture
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Junior Travel Consultant at Arabiers Travel Tourism
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Property Consultant at Patriot Real Estate
Dubai, , United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, English, Access
Qualification
Graduate
Interior Draftsman at IDST
Dubai, , United Arab Emirates - Full Time
Skills Needed
Autocad, Time Management, Sketchup, Mep Coordination, Materials, Architectural Drawings, Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Business Development Officer at Al Husseini Medical Solutions Ltd
Dubai, , United Arab Emirates - Full Time
Skills Needed
English, Lead Generation, Communication Skills, Data Analysis, Market Research, Presentation Skills, Arabic, Presentations
Specialization
Business sales marketing or a relevant field
Qualification
Graduate
Housekeeping Supervisor at Eco Drive Driving Institute
Dubai, , United Arab Emirates - Full Time
Skills Needed
Reliability, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Female Customer Service Representative at Ogold Precious Metals Trading LLC
Dubai, , United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

12 Nov, 25

Salary

0.0

Posted On

12 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Conflict Resolution, Malayalam, Customer Base, Facebook, Adherence, Salesforce, Finance, Hindi, Customer Service, Communications, Financial Services, Fintech, Time Management, Whatsapp

Industry

Outsourcing/Offshoring

Description

We are seeking a young and energetic Female Customer Service Representative to join our team and deliver exceptional service across various digital and voice-based platforms.
If you are passionate about customer care and thrive in a fast-paced environment, we’d love to hear from you!

REQUIREMENTS

  • Bachelor’s degree in finance, Business, Communications, or a related field.
  • Fluency in English and Tagalog languages depending on customer base.
  • CRM experience (Zendesk, Salesforce); familiarity with mobile/digital banking platforms.
  • Willingness to work shifts, including weekends and holidays.
  • Clean criminal record; adherence to NDA and compliance standards.
  • 1–2 years in inbound/outbound environments; experience handling high-volume queues
  • Prior experience in banking, fintech, or financial services customer support, Live chat, email, and social media support (WhatsApp, Facebook, etc.).
  • Empathy, patience, time management, conflict resolution, and multitasking abilities.
    Please share your resume at Hr@ogold.app
    Job Type: Full-time

Application Question(s):

  • Are you comfortable explaining work-related matters in Malayalam & Hindi ?

Experience:

  • Customer Service : 1 year (Required)

Language:

  • Hindi (Required)
Responsibilities
  • Handle incoming and outgoing customer communications through phone, email, live chat, and social media.
  • Assist customers with account-related queries, transaction details, and mobile/digital banking platform navigation.
  • Guide customers through KYC processes, digital onboarding, and verification procedures.
  • Educate customers on available services, products, promotions, and platform updates.
  • Accurately identify customer problems and resolve basic issues independently.
  • Track open issues and ensure timely follow-up until resolution.
  • Utilize CRM tools like Zendesk or Salesforce to log and track customer interactions and maintain accurate data.
  • Provide 24/7 support coverage, including rotational shifts, weekends, and public holidays as required.
  • Adhere strictly to company policies, including customer data protection, privacy laws, and financial compliance protocols.
Female Customer Service Representative at Ogold Precious Metals Trading LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Conflict Resolution, Malayalam, Customer Base, Facebook, Adherence, Salesforce, Finance, Hindi, Customer Service, Communications, Financial Services, Fintech, Time Management, Whatsapp
Specialization
Finance business communications or a related field
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Commissioning Engineer ( ICSS) at McDermott
Dubai, , United Arab Emirates - Full Time
Skills Needed
Powerpoint, Visio, English, Operations, Maintenance, Commissioning, Training, Construction, Gas, Excel
Specialization
Engineering
Qualification
Diploma
Experience Required
Minimum 2 year(s)
HR INTERN 6 MONTHS at Kyoto
Dubai, , United Arab Emirates - Full Time
Skills Needed
Communication Skills, Psychology, Communications
Qualification
Graduate
HR with Construction Experience - Walk in Interview 28 August 2025 at Sarmad Group
Dubai, , United Arab Emirates - Full Time
Skills Needed
English, Hindi, Applicant Tracking Systems, Platforms, Interpersonal Skills, Recruitment Tools, Regulations
Specialization
Recruitment or human resources management is a plus
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Technical Service Manager: Scentroid Middle East at Scentroid Middle East
Dubai, , United Arab Emirates - Full Time
Skills Needed
Maintenance, Customer Service Skills, Air Quality, Municipalities, Training, Distributors, Environmental Services, Team Leadership, Iso, Environmental Science, Training Programs, Instrumentation, Iec
Specialization
Environmental science mechanical engineering instrumentation or related technical field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Admin cum Accounts Assistant (Tagalog) at GHNEEM WA EKHWANAHOO GENERAL TRADING LLC CO
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Site Engineer at ALC CONTRACTING LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Coordinator - Delivery Operations at Wesource HR Consultancy
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Accounts Receivable Accountant at Major Development
Dubai, , United Arab Emirates - Full Time
Skills Needed
Accounting Software, Aging Reports, Financial Reporting, Real Estate Development, Coordination Skills, Finance, Revenue Recognition
Specialization
Accounting finance or a related field
Qualification
Graduate
Experience Required
Minimum 1 year(s)
F&B Supervisor - Mina's Kitchen at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Access, It
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Telesales Executive at North Pointe Real Estate LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Office Hostess - Russian/Arabic Speaker at Object 1 Real Estate
Dubai, , United Arab Emirates - Full Time
Skills Needed
English, Retail
Qualification
Graduate
Travel Booker - temporary (1 month) (m/f/d) at BeWunder
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Front Office Associate at The First Group
Dubai, , United Arab Emirates - Full Time
Skills Needed
Computer Literacy, English
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Architectural Draftsman at Venetian Enrico DMCC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Architecture
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Junior Travel Consultant at Arabiers Travel Tourism
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Property Consultant at Patriot Real Estate
Dubai, , United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, English, Access
Qualification
Graduate
Interior Draftsman at IDST
Dubai, , United Arab Emirates - Full Time
Skills Needed
Autocad, Time Management, Sketchup, Mep Coordination, Materials, Architectural Drawings, Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Business Development Officer at Al Husseini Medical Solutions Ltd
Dubai, , United Arab Emirates - Full Time
Skills Needed
English, Lead Generation, Communication Skills, Data Analysis, Market Research, Presentation Skills, Arabic, Presentations
Specialization
Business sales marketing or a relevant field
Qualification
Graduate
Housekeeping Supervisor at Eco Drive Driving Institute
Dubai, , United Arab Emirates - Full Time
Skills Needed
Reliability, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)