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Business Analyst | LATAM at Sofka
Mexico City, RAP (Especial) Central, Mexico - Full Time
Skills Needed
Business Analysis, Agile Methodologies, Process Documentation, User Stories, Functional Requirements, Testing Support, Microsoft Project, Mockup Tools, Flowcharting Tools, Bilingual Communication, Azure Devops
Specialization
Candidates should have at least 4 years of experience as a Service or Business Analyst, with strong knowledge of Agile methodologies and an understanding of business processes. Proficiency in Microsoft Project and familiarity with mockup and flowcharting tools are also required, along with bilingual communication skills in Spanish and English.
Experience Required
Minimum 5 year(s)
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Network Administration, Software Installation, Hardware Installation, Communication, Problem Solving, User Support, Ticketing System, Office Requirements
Specialization
Candidates should have basic troubleshooting skills and a fundamental understanding of network and desktop administration. Effective communication and customer service techniques are essential for addressing user problems.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Communication, Network Administration, Software Installation, Hardware Support, Ticketing System, Office Requirements, Problem Solving, Adaptability
Specialization
Candidates should have basic troubleshooting skills and an understanding of network and desktop administration. Effective communication and customer service techniques are essential for addressing user problems.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Problem Solving, Communication, Documentation
Specialization
Candidates must have availability to work 45 hours per week and an interest in working on afternoon or night shifts. Advanced English and 6 months of experience in customer service are also required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, In House Applications, Advanced English, It Environment
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. A minimum of 6 months of experience in customer service and advanced English proficiency is required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Hardware Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation
Specialization
Candidates must have 6 months of experience in customer service and advanced English skills. Availability to work 45 hours per week and interest in an IT environment is also required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, In House Applications, Advanced English, It Environment
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. A minimum of 6 months of experience in customer service and advanced English proficiency are required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, Problem Investigation, Solution Recommendation, Afternoon Shift, Night Shift, Advanced English, It Environment
Specialization
Candidates must have 6 months of experience in customer service and an interest in working in an IT environment. Advanced English proficiency and availability for afternoon or night shifts are also required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Hardware Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation
Specialization
Candidates must have 6 months of experience in customer service and advanced English skills. Availability to work 45 hours per week, including afternoon or night shifts, is also required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Hardware Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. Advanced English proficiency and 6 months of customer service experience are required.
Colaborador de Atención a clientes 3-4 días a la semana (Por temporada) at Ikano-Retail
Ciudad de México, , Mexico - Full Time
Skills Needed
Communication Skills, Problem Solving, Attention To Detail, Customer Service, Empathy, Knowledge Of Ikea Products, Retail Knowledge
Specialization
Good communication skills and the ability to find solutions to operational and customer problems are essential. Attention to detail and knowledge of IKEA's brand, culture, and values are also important.
Key Account Manager - Logistics at Charger Logistics Inc
Juriquilla, Querétaro, Mexico - Full Time
Skills Needed
Account Management, Customer Service, Sales, Negotiation, Presentation Skills, Interpersonal Skills, Problem Solving, Market Analysis, Pricing, B2b Sales, Communication, Team Collaboration, Analytical Skills, Relationship Building, Strategic Thinking, Administrative Skills
Specialization
Candidates should have 4+ years of sales and account management experience in the transportation and logistics field, along with a recent degree in Marketing or a Business-related field. Previous experience in an analyst role or pricing function is an asset.
Experience Required
Minimum 5 year(s)
Project Manager MEP - Industrial Construction Project at Turner Townsend
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Project Management, Mep Coordination, Hvac Systems, Plumbing, Fire Protection, Automation Systems, Commissioning, Leed Projects, Microsoft Project, Primavera P6, Autocad, Bim, Construction Scheduling, Risk Analysis, Quality Assurance, Safety Standards
Specialization
Candidates must have a minimum of 5 years of experience in MEP design and construction management, along with a Bachelor's Degree in Electrical or Mechanical Engineering. Fluency in English and Spanish is required, along with knowledge of relevant software tools.
Experience Required
Minimum 5 year(s)
Interpreter/Creole - UNOPS - LICA 4 at UNHCR, the UN Refugee Agency
Tapachula, Chiapas, Mexico - Full Time
Skills Needed
Interpretation, Translation, Communication, Counseling, Case Management, Cultural Sensitivity, Professionalism, Documentation, Information Dissemination, Follow Up, Bilingual Skills, Social Services, Asylum Process Knowledge, Integration Support, Crisis Management, Team Collaboration
Specialization
Candidates should have a perfect command of Creole and Spanish, with at least one year of relevant experience in interpretation. A background in social sciences or related fields is preferred, along with certification in interpretation.
Canada Payroll Analyst at HP Law
Tlaquepaque, jalisco, Mexico - Full Time
Skills Needed
Payroll Processing, Canadian Payroll Legislation, Hris Systems, Excel, Analytical Skills, Attention To Detail, Organizational Skills, Time Management, Confidentiality, Communication Skills, Collaboration Skills
Specialization
Candidates should have 3-5 years of Canadian payroll experience with strong knowledge of payroll legislation and HRIS/payroll systems. Proficiency in Excel and strong analytical skills are also required.
Experience Required
Minimum 2 year(s)
Senior Software Engineer, Security at Lyft, Inc.
Ciudad de México, , Mexico - Full Time
Skills Needed
Software Engineering, Security, Python, Go Lang, Shell Scripts, Computer Security, Network Security, Tcp/Ip, Http, Tls, Dns, Aws, Kubernetes, Container Security, Distributed Applications, Automation
Specialization
Candidates should have 5+ years of software engineering experience and 3+ years in computer security or a strong interest in it. Strong communication skills and the ability to prioritize security work effectively are essential.
Experience Required
Minimum 5 year(s)
Desarrollador Jr. Flutter at Inetum
Ciudad de México, , Mexico - Full Time
Skills Needed
Flutter, Dart, Software Development, Ui Design, Ux Design, Version Control, Agile Methodologies, Problem Solving, Teamwork, Communication, Attention To Detail, Organization
Specialization
Candidates should be final semester students or recent graduates in fields like Systems Engineering or Computer Science, or have technical training with basic knowledge in Flutter. 0 to 1 year of software development experience is recommended, including internships or personal projects.
Business Analyst | LATAM at Sofka
Mexico City, RAP (Especial) Central, Mexico -
Full Time


Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Analysis, Agile Methodologies, Process Documentation, User Stories, Functional Requirements, Testing Support, Microsoft Project, Mockup Tools, Flowcharting Tools, Bilingual Communication, Azure DevOps

Industry

IT Services and IT Consulting

Description
✨ Are you looking for new challenges and a place where you can enjoy a close, supportive environment while constantly learning? Welcome to a team with a clear purpose: “TRANSFORM people’s lives by being the most reliable TECHNOLOGICAL ally!” 🚀 What will you find? *Technical and personal challenges that will keep you in constant growth. *A connected team focused on your physical and mental well-being. 🌱 *A culture of continuous improvement — fresh, collaborative, and full of learning opportunities with people always willing to support you. *KaizenHub, a program designed to boost your talents through feedback, mentoring, and coaching with Sofka U. It’ll be both a challenge and a game! 🧠 *Programs like Happy Kaizen and WeSofka that take care of your physical and emotional well-being. What are we looking for? A Business Analyst with solid experience in the health insurance sector. This role is key to bridging business needs with technology delivery — ensuring alignment, clarity, and value creation across projects. Your mission will be to act as the connection point between business stakeholders and technical teams, translating requirements into meaningful, high-impact deliverables. You’ll analyze and document processes, user stories and functional requirements, while collaborating closely with Agile teams to drive efficiency and continuous improvement. Responsibilities -Act as liaison between business stakeholders and technical teams, ensuring requirements are accurately captured and translated into deliverables. -Analyze and document processes, user stories, and functional requirements to support business objectives. -Support testing activities, including test case review, execution, and defect tracking. -Prepare and maintain project status reports using Microsoft Project and other reporting tools. -Collaborate in Agile ceremonies (planning, refinement, reviews, retrospectives) within a Scrum Team. -Design process flows, wireframes, and mockups using appropriate tools to communicate requirements and proposed solutions. -Contribute to continuous improvement of processes, ensuring alignment with best practices in service analysis and project delivery. Requirements *At least 4 years of experience as a Service or Business Analyst. *Strong knowledge of Agile methodologies. *Understanding of business processes and testing support. *Proficiency with Microsoft Project for project progress reporting. *Familiarity with mockup and flowcharting tools (e.g., Figma, Balsamiq, Lucidchart, Visio). *Bilingual (Spanish–English) communication skills. *Knowledge of Azure DevOps. Conditions Permanent contract — we want long-term relationships and for you to be part of our family for years to come! 💚 Looking for professional growth? At Sofka, we offer a complete learning ecosystem with multiple tools to help you close skill gaps and boost your career. You decide how you want to grow! 🌟
Responsibilities
The Business Analyst will act as a liaison between business stakeholders and technical teams, ensuring that requirements are accurately captured and translated into deliverables. They will analyze and document processes, user stories, and functional requirements while collaborating closely with Agile teams to drive efficiency and continuous improvement.
Business Analyst | LATAM at Sofka
Mexico City, RAP (Especial) Central, Mexico - Full Time
Skills Needed
Business Analysis, Agile Methodologies, Process Documentation, User Stories, Functional Requirements, Testing Support, Microsoft Project, Mockup Tools, Flowcharting Tools, Bilingual Communication, Azure Devops
Specialization
Candidates should have at least 4 years of experience as a Service or Business Analyst, with strong knowledge of Agile methodologies and an understanding of business processes. Proficiency in Microsoft Project and familiarity with mockup and flowcharting tools are also required, along with bilingual communication skills in Spanish and English.
Experience Required
Minimum 5 year(s)
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Network Administration, Software Installation, Hardware Installation, Communication, Problem Solving, User Support, Ticketing System, Office Requirements
Specialization
Candidates should have basic troubleshooting skills and a fundamental understanding of network and desktop administration. Effective communication and customer service techniques are essential for addressing user problems.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Troubleshooting, Customer Service, Technical Support, Remote Support, Documentation, Service Level Agreements, Communication, Network Administration, Software Installation, Hardware Support, Ticketing System, Office Requirements, Problem Solving, Adaptability
Specialization
Candidates should have basic troubleshooting skills and an understanding of network and desktop administration. Effective communication and customer service techniques are essential for addressing user problems.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Problem Solving, Communication, Documentation
Specialization
Candidates must have availability to work 45 hours per week and an interest in working on afternoon or night shifts. Advanced English and 6 months of experience in customer service are also required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, In House Applications, Advanced English, It Environment
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. A minimum of 6 months of experience in customer service and advanced English proficiency is required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Hardware Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation
Specialization
Candidates must have 6 months of experience in customer service and advanced English skills. Availability to work 45 hours per week and interest in an IT environment is also required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, In House Applications, Advanced English, It Environment
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. A minimum of 6 months of experience in customer service and advanced English proficiency are required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Desktop Support, Helpdesk, Customer Service, Technical Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation, Problem Investigation, Solution Recommendation, Afternoon Shift, Night Shift, Advanced English, It Environment
Specialization
Candidates must have 6 months of experience in customer service and an interest in working in an IT environment. Advanced English proficiency and availability for afternoon or night shifts are also required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Hardware Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation
Specialization
Candidates must have 6 months of experience in customer service and advanced English skills. Availability to work 45 hours per week, including afternoon or night shifts, is also required.
Desktop Support Associate-Helpdesk at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Technical Support, Hardware Support, Ms Office, Troubleshooting, Diagnostic Techniques, Email Support, Incident Documentation
Specialization
Candidates must have availability to work 45 hours per week and an interest in working afternoon or night shifts. Advanced English proficiency and 6 months of customer service experience are required.
Colaborador de Atención a clientes 3-4 días a la semana (Por temporada) at Ikano-Retail
Ciudad de México, , Mexico - Full Time
Skills Needed
Communication Skills, Problem Solving, Attention To Detail, Customer Service, Empathy, Knowledge Of Ikea Products, Retail Knowledge
Specialization
Good communication skills and the ability to find solutions to operational and customer problems are essential. Attention to detail and knowledge of IKEA's brand, culture, and values are also important.
Key Account Manager - Logistics at Charger Logistics Inc
Juriquilla, Querétaro, Mexico - Full Time
Skills Needed
Account Management, Customer Service, Sales, Negotiation, Presentation Skills, Interpersonal Skills, Problem Solving, Market Analysis, Pricing, B2b Sales, Communication, Team Collaboration, Analytical Skills, Relationship Building, Strategic Thinking, Administrative Skills
Specialization
Candidates should have 4+ years of sales and account management experience in the transportation and logistics field, along with a recent degree in Marketing or a Business-related field. Previous experience in an analyst role or pricing function is an asset.
Experience Required
Minimum 5 year(s)
Project Manager MEP - Industrial Construction Project at Turner Townsend
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Project Management, Mep Coordination, Hvac Systems, Plumbing, Fire Protection, Automation Systems, Commissioning, Leed Projects, Microsoft Project, Primavera P6, Autocad, Bim, Construction Scheduling, Risk Analysis, Quality Assurance, Safety Standards
Specialization
Candidates must have a minimum of 5 years of experience in MEP design and construction management, along with a Bachelor's Degree in Electrical or Mechanical Engineering. Fluency in English and Spanish is required, along with knowledge of relevant software tools.
Experience Required
Minimum 5 year(s)
Interpreter/Creole - UNOPS - LICA 4 at UNHCR, the UN Refugee Agency
Tapachula, Chiapas, Mexico - Full Time
Skills Needed
Interpretation, Translation, Communication, Counseling, Case Management, Cultural Sensitivity, Professionalism, Documentation, Information Dissemination, Follow Up, Bilingual Skills, Social Services, Asylum Process Knowledge, Integration Support, Crisis Management, Team Collaboration
Specialization
Candidates should have a perfect command of Creole and Spanish, with at least one year of relevant experience in interpretation. A background in social sciences or related fields is preferred, along with certification in interpretation.
Canada Payroll Analyst at HP Law
Tlaquepaque, jalisco, Mexico - Full Time
Skills Needed
Payroll Processing, Canadian Payroll Legislation, Hris Systems, Excel, Analytical Skills, Attention To Detail, Organizational Skills, Time Management, Confidentiality, Communication Skills, Collaboration Skills
Specialization
Candidates should have 3-5 years of Canadian payroll experience with strong knowledge of payroll legislation and HRIS/payroll systems. Proficiency in Excel and strong analytical skills are also required.
Experience Required
Minimum 2 year(s)
Senior Software Engineer, Security at Lyft, Inc.
Ciudad de México, , Mexico - Full Time
Skills Needed
Software Engineering, Security, Python, Go Lang, Shell Scripts, Computer Security, Network Security, Tcp/Ip, Http, Tls, Dns, Aws, Kubernetes, Container Security, Distributed Applications, Automation
Specialization
Candidates should have 5+ years of software engineering experience and 3+ years in computer security or a strong interest in it. Strong communication skills and the ability to prioritize security work effectively are essential.
Experience Required
Minimum 5 year(s)
Desarrollador Jr. Flutter at Inetum
Ciudad de México, , Mexico - Full Time
Skills Needed
Flutter, Dart, Software Development, Ui Design, Ux Design, Version Control, Agile Methodologies, Problem Solving, Teamwork, Communication, Attention To Detail, Organization
Specialization
Candidates should be final semester students or recent graduates in fields like Systems Engineering or Computer Science, or have technical training with basic knowledge in Flutter. 0 to 1 year of software development experience is recommended, including internships or personal projects.
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