Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium

Jobs in New South Wales

About 6975 results in (3) seconds Clear Filters

Jobs Search

About 6975 results in (3) seconds
Sr Manager, Business Operations at PayPal
Sydney, New South Wales, Australia - Full Time
Skills Needed
Business Operations, Project Management, Stakeholder Engagement, Data Driven Decision Making, Analytical Skills, Problem Solving, Communication Skills, Operational Rigor, Program Management, Cross Functional Leadership, Financial Management, Market Strategy, Global Process Improvements, Influencing Skills, Consulting, Technology
Specialization
Candidates should have 10+ years of experience in strategy, operations, or management consulting, with a proven ability to lead cross-functional programs. A Bachelor's degree or equivalent combination of education and experience is required.
Experience Required
Minimum 10 year(s)
Senior Advisor – Assurance at GHD - China
Sydney, New South Wales, Australia - Full Time
Skills Needed
Governance Frameworks, Business Control Processes, Non Financial Audits, Compliance Assessment, Technical Analysis, Stakeholder Collaboration, Risk Management, Strategic Planning, Project Management, Interpersonal Skills, Communication Skills, Teamwork, Business Acumen, Relationship Development
Specialization
Candidates should have a degree in Business, Accounting, Finance, or Engineering with a postgraduate qualification, along with 7+ years of industry experience. Experience in audit, governance, or compliance frameworks is essential.
Experience Required
Minimum 5 year(s)
Digital and Data Coordinator at Cerebral Palsy Alliance
Sydney, New South Wales, Australia - Full Time
Skills Needed
Digital Tools, Data Analysis, Ai Exploration, Email Platforms, Cms, Analytics, Project Work, Problem Solving, Communication, Stakeholder Skills, Implementation, Execution, Testing, Iteration, Personalization, Automation
Specialization
The ideal candidate is a new graduate or early in their career, with a degree in relevant fields and some exposure to digital tools. They should be mission-driven, eager to learn, and capable of clear communication across various teams.
Customer Banking Specialist Relief - Kingsgrove at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Financial Advice, Home Loans, Business Banking, Financial Health Checks, Digital Banking, Integrity, Holistic Solutions, Retail Environment, Education, Demonstration, Risk Management, Teamwork, Community Support
Specialization
Candidates should have proven experience in delivering exceptional customer service, ideally in financial services, retail, or hospitality. Excellent communication skills and a genuine interest in building a career with CommBank are also essential.
Digital Commerce Business Manager at Diageo
Sydney, New South Wales, Australia - Full Time
Skills Needed
Digital Commerce, Fmcg, Leadership, Customer Collaboration, Digital Strategies, P&L Ownership, Omnichannel Retail, Marketplace, Kpi Tracking, Product Content Syndication, Retail Media, Connected Commerce, Performance Optimization, Strategic Partnerships, Emerging Digital Channels, Consumer Engagement
Specialization
Candidates must have over 7 years of experience in the FMCG/Liquor industry with a strong background in digital commerce strategies. They should also demonstrate leadership skills and a successful track record in building digital commerce capabilities.
Experience Required
Minimum 5 year(s)
Assistant Manager(08881) - Building 25722 at Domino's Pizza LLC
Sydney, New South Wales, Australia - Full Time
Skills Needed
Communication, Team Management, Problem Solving, Time Management, Customer Service, Inventory Management, Training, Safety Standards, Cash Handling, Marketing Tools, Leadership, Multi Tasking, Positive Attitude, Equipment Operation, Store Cleanliness, Labor Management
Specialization
Candidates must be at least 18 years old and pass a criminal background check. Strong communication skills and a positive attitude are essential, along with the ability to perform physical tasks.
Director, Solution Consulting- Financial Services at ServiceNow
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Ai Integration, Presales, Technical Consulting, Commercial Acumen, Communication, Customer Relationships, Matrix Leadership, Employee Engagement, Coaching, Financial Services, Recruiting, Strategic Relationships, Collaboration, Operational Management, Community Building
Specialization
Candidates should have experience integrating AI into work processes and leading presales or technical consulting teams in complex environments. Strong commercial acumen and the ability to build relationships at the executive level are essential.
Experience Required
Minimum 5 year(s)
Change Experience Specialist at EY
Sydney, New South Wales, Australia - Full Time
Skills Needed
Change Management, Stakeholder Analysis, User Journey Mapping, Engagement Strategies, Consulting, Organizational Development, Change Experience Strategies, Design Facilitation, Continuous Improvement, Communication Plans, Project Collaboration, Change Impact Assessments, User Insights, Best Practices, Team Development, Successfactors
Specialization
Candidates should have experience in consulting or change management and knowledge of developing change experience strategies. Familiarity with conducting change impact assessments and developing user journey maps is also desirable.
Experience Required
Minimum 2 year(s)
Process Engineer at BECA Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Chemical Engineering, Environmental Engineering, Water Treatment, Wastewater Treatment, Investigations, Design, Operations Support, Client Relationship Management, Mentoring, Team Collaboration, Communication, Industry Standards, Project Management, Technical Reports, Market Trends
Specialization
Candidates should hold a Bachelor's degree in chemical engineering or a closely related discipline and have a strong understanding of water/wastewater industry standards. Experience in leading investigations and design of municipal treatment plants is essential.
Experience Required
Minimum 2 year(s)
Technical Officer (Anatomy) at University of Wollongong
Wollongong, New South Wales, Australia - Full Time
Skills Needed
Human Anatomy, Human Physiology, Whs Protocols, Manual Handling Techniques, Teamwork, Time Management, Communication Skills, Organizational Skills, Continuous Improvement, Anatomy Lab Experience, Embalming, Equipment Maintenance, Dissection, Laboratory Preparation, Technical Support
Specialization
Candidates should have a degree in a relevant field or equivalent experience, with a solid understanding of human anatomy and physiology. Experience in applying WHS protocols and manual handling techniques is essential, along with strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Associate, Revenue Operations at DoorDash USA
Sydney, New South Wales, Australia - Full Time
Skills Needed
Salesforce, Revenue Operations, Problem Solving, Data Integrity, Communication, Collaboration, Documentation, Process Optimization, Crm, Saas, Looker, Outreach, Zoominfo, Docusign, Ringlead, Salesforce Dataloader
Specialization
Candidates should have 1-3 years of experience in Revenue Operations or related industries, with familiarity in Salesforce and other revenue tools. Strong problem-solving skills and the ability to communicate effectively with various stakeholders are essential.
School-based Traineeship - Plumbing Bathurst at Reece Group
Bathurst, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Team Player, Stock Management, Product Knowledge, Following Instructions, Enthusiasm, Workplace Maintenance
Specialization
Candidates should have good written and verbal communication skills, enthusiasm, and a willingness to learn. A neat and tidy appearance and the ability to work as part of a team are also important.
Senior HV Design Engineer at AirTrunk
Sydney, New South Wales, Australia - Full Time
Skills Needed
Electrical Engineering, Hv Engineering, Transmission, Distribution, Energy Retailing, Hv Systems, Switchgear, Transformers, Protection Systems, Scada, Power System Tools, Etap, Pscad, Analytical Skills, Problem Solving, Stakeholder Engagement, Collaboration
Specialization
Candidates should have qualifications in Electrical Engineering and extensive HV engineering experience delivering 100MW+ projects. Strong technical expertise across HV systems and a collaborative working style are also required.
Experience Required
Minimum 10 year(s)
Demi chef at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Culinary Arts, Menu Preparation, Food Hygiene, Haccp Management, Leadership, Communication, Time Management, Creativity, Organization, Supplier Management
Specialization
Previous experience in a similar role within the hotel industry is required, along with leadership experience in a professional kitchen. Strong knowledge of food hygiene and dietary requirements is essential.
Experience Required
Minimum 2 year(s)
Data Center Critical Facilities III at Equinix
Sydney, New South Wales, Australia - Full Time
Skills Needed
Facility Maintenance, Preventative Maintenance, Building Monitoring System, Vendor Coordination, Site Administration, Incident Support, Troubleshooting, Collaboration
Specialization
A high school diploma and 1-2 years of equivalent work experience are typically required for this position. The candidate should be able to follow established procedures and work under supervision.
Maintenance Technician at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Maintenance, Plant Rounds, Equipment Repair, Water Reticulation Systems, Tool Maintenance, Record Keeping, Preventative Maintenance, Trade Qualification, Self Motivated, Prioritization, Procedure Following, Shift Work, Hand Tools Operation
Specialization
Candidates should possess previous experience in a similar role, preferably within a hotel environment, and ideally hold a trade qualification. The role requires self-motivation, the ability to work unsupervised, prioritize tasks effectively, and experience operating various equipment, including small hand tools.
Experience Required
Minimum 2 year(s)
Enterprise Account Executive - Public Sector at Appian Corporation
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sales Experience, State Government Experience, Presentation Skills, Client Discovery, Roi Communication, Business Value Building, Relationship Management, Strategic Mindset, Industry Trends Understanding, Accountability, Collaboration, Prospecting, Sales Cycle Management, Complex Deal Navigation, Customer Goals Alignment, Stakeholder Engagement
Specialization
Candidates should have 10-15+ years of direct selling experience, with at least 5 years in State Government as an Enterprise Account Executive. A history of consistent quota achievement and strong industry relationships are also required.
Experience Required
Minimum 10 year(s)
Technical Support Engineer at ServiceNow
Sydney, New South Wales, Australia - Full Time
Skills Needed
Technical Support, Customer Service, Problem Solving, Java, Javascript, Ai Integration, Communication, Empathy, Collaboration, Diagnostic Tools, Workflow Automation, Trust Building, Flexibility, Process Improvement, Technical Troubleshooting
Specialization
Candidates should have experience in customer-facing technical support and the ability to troubleshoot complex technical issues. A personal commitment to quality and customer service is essential.
ERP BASIS / Cloud & DevOps Lead at Blackmore_Career_Site_New
, New South Wales, Australia - Full Time
Skills Needed
Sap Basis, Cloud, Devops, Sap Hana, Ci/Cd Pipelines, Automation, Infrastructure As Code, System Architecture, Performance, Reliability, Security, Scalability, Stakeholder Management, Continuous Improvement, Sap Security, Transport Governance
Specialization
Candidates should have 12-15+ years of SAP technical experience with 3-5+ years in a leadership role. SAP BASIS certification and experience with cloud and DevOps practices are preferred.
Experience Required
Minimum 10 year(s)
Remote Work From Home Market Research. Ideal For Customer Service Represent at ApexFocusGroup
Wollongong, New South Wales, Australia - Full Time
Skills Needed
Consumer Feedback, Remote Work, Product Evaluations, Online Interviews, Feedback Sessions, Written Instructions, Thoughtful Opinions, Smartphone, Tablet, Computer, Stable Internet Connection, Flexible Participation, Market Research, Casual Role, Part Time, No Experience Required
Specialization
Participants need a smartphone, tablet, or computer with a working camera and a stable internet connection. No prior customer service experience is required, just a willingness to participate.
Sr Manager, Business Operations at PayPal
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Operations, Project Management, Stakeholder Engagement, Data-Driven Decision-Making, Analytical Skills, Problem-Solving, Communication Skills, Operational Rigor, Program Management, Cross-Functional Leadership, Financial Management, Market Strategy, Global Process Improvements, Influencing Skills, Consulting, Technology

Industry

Software Development

Description
Lead complex projects of diverse scope to optimize operational processes. Participate in complex problem resolution and determine methods and procedures for new assignments. Drive global process improvements within the organization. Provide oversight and support for planning and management of financial, budget, and headcount targets. Act as a liaison between business leadership, staff, and other key partners. Influence the quality, efficiency, and effectiveness of business processes. Utilize internal and external data to provide actionable insights for business growth. 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. This highly visible role is a key member of the Australian leadership team and is responsible for developing mid- and long-term market strategy, steering high-impact initiatives, and ensuring day-to-day operational rigor. You will serve as a strategic advisor to senior leaders, influence decision-making across business units, and act as the primary bridge between global priorities and the Australian market. The ideal candidate is a visionary leader who excels in program management, stakeholder engagement, and driving data-driven operational performance stemming from the payments landscape in Australia. 10+ years of experience in strategy, operations, management consulting, or related fields Proven ability to lead cross-functional programs and build strong senior stakeholder relationships Experience working in fast-paced, matrixed global organizations, ideally within technology or fintech Strong analytical, problem-solving, and communication skills with the ability to translate insights into actionable plans Demonstrated expertise in driving operational rigor, project governance, and data-driven decision-making Ability to influence without authority and navigate complex stakeholder landscapes
Responsibilities
Lead complex projects to optimize operational processes and drive global process improvements. Act as a liaison between business leadership and other key partners while providing oversight for financial and budget management.
Sr Manager, Business Operations at PayPal
Sydney, New South Wales, Australia - Full Time
Skills Needed
Business Operations, Project Management, Stakeholder Engagement, Data Driven Decision Making, Analytical Skills, Problem Solving, Communication Skills, Operational Rigor, Program Management, Cross Functional Leadership, Financial Management, Market Strategy, Global Process Improvements, Influencing Skills, Consulting, Technology
Specialization
Candidates should have 10+ years of experience in strategy, operations, or management consulting, with a proven ability to lead cross-functional programs. A Bachelor's degree or equivalent combination of education and experience is required.
Experience Required
Minimum 10 year(s)
Senior Advisor – Assurance at GHD - China
Sydney, New South Wales, Australia - Full Time
Skills Needed
Governance Frameworks, Business Control Processes, Non Financial Audits, Compliance Assessment, Technical Analysis, Stakeholder Collaboration, Risk Management, Strategic Planning, Project Management, Interpersonal Skills, Communication Skills, Teamwork, Business Acumen, Relationship Development
Specialization
Candidates should have a degree in Business, Accounting, Finance, or Engineering with a postgraduate qualification, along with 7+ years of industry experience. Experience in audit, governance, or compliance frameworks is essential.
Experience Required
Minimum 5 year(s)
Digital and Data Coordinator at Cerebral Palsy Alliance
Sydney, New South Wales, Australia - Full Time
Skills Needed
Digital Tools, Data Analysis, Ai Exploration, Email Platforms, Cms, Analytics, Project Work, Problem Solving, Communication, Stakeholder Skills, Implementation, Execution, Testing, Iteration, Personalization, Automation
Specialization
The ideal candidate is a new graduate or early in their career, with a degree in relevant fields and some exposure to digital tools. They should be mission-driven, eager to learn, and capable of clear communication across various teams.
Customer Banking Specialist Relief - Kingsgrove at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Financial Advice, Home Loans, Business Banking, Financial Health Checks, Digital Banking, Integrity, Holistic Solutions, Retail Environment, Education, Demonstration, Risk Management, Teamwork, Community Support
Specialization
Candidates should have proven experience in delivering exceptional customer service, ideally in financial services, retail, or hospitality. Excellent communication skills and a genuine interest in building a career with CommBank are also essential.
Digital Commerce Business Manager at Diageo
Sydney, New South Wales, Australia - Full Time
Skills Needed
Digital Commerce, Fmcg, Leadership, Customer Collaboration, Digital Strategies, P&L Ownership, Omnichannel Retail, Marketplace, Kpi Tracking, Product Content Syndication, Retail Media, Connected Commerce, Performance Optimization, Strategic Partnerships, Emerging Digital Channels, Consumer Engagement
Specialization
Candidates must have over 7 years of experience in the FMCG/Liquor industry with a strong background in digital commerce strategies. They should also demonstrate leadership skills and a successful track record in building digital commerce capabilities.
Experience Required
Minimum 5 year(s)
Assistant Manager(08881) - Building 25722 at Domino's Pizza LLC
Sydney, New South Wales, Australia - Full Time
Skills Needed
Communication, Team Management, Problem Solving, Time Management, Customer Service, Inventory Management, Training, Safety Standards, Cash Handling, Marketing Tools, Leadership, Multi Tasking, Positive Attitude, Equipment Operation, Store Cleanliness, Labor Management
Specialization
Candidates must be at least 18 years old and pass a criminal background check. Strong communication skills and a positive attitude are essential, along with the ability to perform physical tasks.
Director, Solution Consulting- Financial Services at ServiceNow
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Ai Integration, Presales, Technical Consulting, Commercial Acumen, Communication, Customer Relationships, Matrix Leadership, Employee Engagement, Coaching, Financial Services, Recruiting, Strategic Relationships, Collaboration, Operational Management, Community Building
Specialization
Candidates should have experience integrating AI into work processes and leading presales or technical consulting teams in complex environments. Strong commercial acumen and the ability to build relationships at the executive level are essential.
Experience Required
Minimum 5 year(s)
Change Experience Specialist at EY
Sydney, New South Wales, Australia - Full Time
Skills Needed
Change Management, Stakeholder Analysis, User Journey Mapping, Engagement Strategies, Consulting, Organizational Development, Change Experience Strategies, Design Facilitation, Continuous Improvement, Communication Plans, Project Collaboration, Change Impact Assessments, User Insights, Best Practices, Team Development, Successfactors
Specialization
Candidates should have experience in consulting or change management and knowledge of developing change experience strategies. Familiarity with conducting change impact assessments and developing user journey maps is also desirable.
Experience Required
Minimum 2 year(s)
Process Engineer at BECA Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Chemical Engineering, Environmental Engineering, Water Treatment, Wastewater Treatment, Investigations, Design, Operations Support, Client Relationship Management, Mentoring, Team Collaboration, Communication, Industry Standards, Project Management, Technical Reports, Market Trends
Specialization
Candidates should hold a Bachelor's degree in chemical engineering or a closely related discipline and have a strong understanding of water/wastewater industry standards. Experience in leading investigations and design of municipal treatment plants is essential.
Experience Required
Minimum 2 year(s)
Technical Officer (Anatomy) at University of Wollongong
Wollongong, New South Wales, Australia - Full Time
Skills Needed
Human Anatomy, Human Physiology, Whs Protocols, Manual Handling Techniques, Teamwork, Time Management, Communication Skills, Organizational Skills, Continuous Improvement, Anatomy Lab Experience, Embalming, Equipment Maintenance, Dissection, Laboratory Preparation, Technical Support
Specialization
Candidates should have a degree in a relevant field or equivalent experience, with a solid understanding of human anatomy and physiology. Experience in applying WHS protocols and manual handling techniques is essential, along with strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Associate, Revenue Operations at DoorDash USA
Sydney, New South Wales, Australia - Full Time
Skills Needed
Salesforce, Revenue Operations, Problem Solving, Data Integrity, Communication, Collaboration, Documentation, Process Optimization, Crm, Saas, Looker, Outreach, Zoominfo, Docusign, Ringlead, Salesforce Dataloader
Specialization
Candidates should have 1-3 years of experience in Revenue Operations or related industries, with familiarity in Salesforce and other revenue tools. Strong problem-solving skills and the ability to communicate effectively with various stakeholders are essential.
School-based Traineeship - Plumbing Bathurst at Reece Group
Bathurst, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Team Player, Stock Management, Product Knowledge, Following Instructions, Enthusiasm, Workplace Maintenance
Specialization
Candidates should have good written and verbal communication skills, enthusiasm, and a willingness to learn. A neat and tidy appearance and the ability to work as part of a team are also important.
Senior HV Design Engineer at AirTrunk
Sydney, New South Wales, Australia - Full Time
Skills Needed
Electrical Engineering, Hv Engineering, Transmission, Distribution, Energy Retailing, Hv Systems, Switchgear, Transformers, Protection Systems, Scada, Power System Tools, Etap, Pscad, Analytical Skills, Problem Solving, Stakeholder Engagement, Collaboration
Specialization
Candidates should have qualifications in Electrical Engineering and extensive HV engineering experience delivering 100MW+ projects. Strong technical expertise across HV systems and a collaborative working style are also required.
Experience Required
Minimum 10 year(s)
Demi chef at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Culinary Arts, Menu Preparation, Food Hygiene, Haccp Management, Leadership, Communication, Time Management, Creativity, Organization, Supplier Management
Specialization
Previous experience in a similar role within the hotel industry is required, along with leadership experience in a professional kitchen. Strong knowledge of food hygiene and dietary requirements is essential.
Experience Required
Minimum 2 year(s)
Data Center Critical Facilities III at Equinix
Sydney, New South Wales, Australia - Full Time
Skills Needed
Facility Maintenance, Preventative Maintenance, Building Monitoring System, Vendor Coordination, Site Administration, Incident Support, Troubleshooting, Collaboration
Specialization
A high school diploma and 1-2 years of equivalent work experience are typically required for this position. The candidate should be able to follow established procedures and work under supervision.
Maintenance Technician at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Maintenance, Plant Rounds, Equipment Repair, Water Reticulation Systems, Tool Maintenance, Record Keeping, Preventative Maintenance, Trade Qualification, Self Motivated, Prioritization, Procedure Following, Shift Work, Hand Tools Operation
Specialization
Candidates should possess previous experience in a similar role, preferably within a hotel environment, and ideally hold a trade qualification. The role requires self-motivation, the ability to work unsupervised, prioritize tasks effectively, and experience operating various equipment, including small hand tools.
Experience Required
Minimum 2 year(s)
Enterprise Account Executive - Public Sector at Appian Corporation
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sales Experience, State Government Experience, Presentation Skills, Client Discovery, Roi Communication, Business Value Building, Relationship Management, Strategic Mindset, Industry Trends Understanding, Accountability, Collaboration, Prospecting, Sales Cycle Management, Complex Deal Navigation, Customer Goals Alignment, Stakeholder Engagement
Specialization
Candidates should have 10-15+ years of direct selling experience, with at least 5 years in State Government as an Enterprise Account Executive. A history of consistent quota achievement and strong industry relationships are also required.
Experience Required
Minimum 10 year(s)
Technical Support Engineer at ServiceNow
Sydney, New South Wales, Australia - Full Time
Skills Needed
Technical Support, Customer Service, Problem Solving, Java, Javascript, Ai Integration, Communication, Empathy, Collaboration, Diagnostic Tools, Workflow Automation, Trust Building, Flexibility, Process Improvement, Technical Troubleshooting
Specialization
Candidates should have experience in customer-facing technical support and the ability to troubleshoot complex technical issues. A personal commitment to quality and customer service is essential.
ERP BASIS / Cloud & DevOps Lead at Blackmore_Career_Site_New
, New South Wales, Australia - Full Time
Skills Needed
Sap Basis, Cloud, Devops, Sap Hana, Ci/Cd Pipelines, Automation, Infrastructure As Code, System Architecture, Performance, Reliability, Security, Scalability, Stakeholder Management, Continuous Improvement, Sap Security, Transport Governance
Specialization
Candidates should have 12-15+ years of SAP technical experience with 3-5+ years in a leadership role. SAP BASIS certification and experience with cloud and DevOps practices are preferred.
Experience Required
Minimum 10 year(s)
Remote Work From Home Market Research. Ideal For Customer Service Represent at ApexFocusGroup
Wollongong, New South Wales, Australia - Full Time
Skills Needed
Consumer Feedback, Remote Work, Product Evaluations, Online Interviews, Feedback Sessions, Written Instructions, Thoughtful Opinions, Smartphone, Tablet, Computer, Stable Internet Connection, Flexible Participation, Market Research, Casual Role, Part Time, No Experience Required
Specialization
Participants need a smartphone, tablet, or computer with a working camera and a stable internet connection. No prior customer service experience is required, just a willingness to participate.