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Estágio Profissional – Account Middle Officer at COFACE NORTH AMERICA
Lisbon, , Portugal - Full Time
Skills Needed
Commercial Spirit, Attention To Detail, Customer Service, Communication, Organization, Microsoft Office, Kyc, Crm Familiarity
Specialization
A bachelor's degree, master's degree, or enrollment in a master's program in Management, Economics, or Law is required. Fluency in Portuguese and English is essential, with Spanish as a plus, along with strong organizational skills and proficiency in Microsoft Office.
Slovak Speaking Customer Service jobs In Bulgaria - Paid Relocation Package at Mercier Consultancy MD
, , Portugal - Full Time
Skills Needed
Fluency In Slovak, Customer Service, Communication Skills, Problem Solving, Computer Systems, Crm Applications, Positive Attitude, Flexibility
Specialization
Fluency in Slovak (both written and spoken) is essential, with previous experience in customer service preferred. Strong communication skills and effective problem-solving abilities are necessary.
Nurse Practitioner- PRN at Medical Network
Trofa, California, Portugal - Full Time
Skills Needed
Nurse Practitioner, Patient Assessment, Medical History, Diagnosis, Treatment, Health Education, Case Management, Collaboration, Documentation, Communication, Bls Certification, Acls Certification, Cpr Certification, Computer Skills, Prescription Authority, Geriatric Care
Specialization
Candidates must have a Master's Degree or equivalent experience, current NP licensure, and board certification in relevant specialties. Strong communication skills and a valid driver's license are also required.
Assistente de Passageiros com Mobilidade Reduzida at Job&Talent powered by Multitempo
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Teamwork, Physical Endurance, Mobility Assistance, Regulatory Compliance, English Proficiency
Specialization
Candidates must have at least a high school diploma and a driver's license. Fluency in Portuguese and good English skills are required, along with a preference for experience in healthcare.
Extracurricular Internship - HR Assistant (f/m/div.) at Bosch Group
Lisbon, , Portugal - Full Time
Skills Needed
Hr Administration, It Skills, Communication Skills, Attention To Detail, Organizational Skills, Proficiency In Outlook, Proficiency In Word, Proficiency In Excel, Proficiency In Powerpoint, Fluency In English
Specialization
A high school graduation or university degree is required, with experience in HR administration being a plus. Strong communication skills and good IT skills, particularly in Microsoft Office, are also important.
Automation and DevOps Engineer at Vodafone United States
Lisbon, , Portugal - Full Time
Skills Needed
Iot, Observability, Monitoring, Devops, Ci/Cd, Microservices, Dashboards, Reporting, Devsecops, Business Continuity, Disaster Recovery, Grafana, Prometheus, Jenkins, Agile, Security
Specialization
Candidates should have a BSc degree in Software Engineering or a related discipline and proven experience with system monitoring toolchains. Strong grasp of DevOps principles and hands-on experience in observability practices are essential.
Experience Required
Minimum 5 year(s)
Finance Analyst at TripleTen
Lisbon, , Portugal - Full Time
Skills Needed
Financial Reporting, Data Analysis, Revenue Recognition, Automation, Python, Sql, Tableau, Pyspark, Airflow, Excel
Specialization
Candidates should have at least 2 years of experience as a financial analyst and a strong understanding of financial metrics. Proficiency in Python and SQL for analytics and automation is required, along with experience in analytics tools.
Experience Required
Minimum 2 year(s)
Técnica/o de Agência (M/F) – Carglass Montijo at AMETEK O'Brien
Montijo, , Portugal - Full Time
Skills Needed
Dynamic, Detail Oriented, Collaborative, Communicative, Customer Service, Technical Skills
Specialization
Candidates should be dynamic and detail-oriented, with or without experience. A driving license is required, and a willingness to learn and grow is essential.
Software Engineer (Go & Containers) at SUSE
Emea, Central Sulawesi, Portugal - Full Time
Skills Needed
Software Engineering, Go, Containers, Linux, Relational Databases, Postgresql, Code Reviews, Open Source, Algorithms, Distributed Systems, Debugging, Teamwork, Mentoring, Front End Technologies, React, Java
Specialization
The ideal candidate will have solid software engineering skills, very good knowledge of Go and its ecosystem, and advanced experience with containers. Familiarity with Linux operating systems and relational databases, particularly PostgreSQL, is also preferred.
Experience Required
Minimum 2 year(s)
Swedish Speaking Jobs In Greece - Work In Greece - Fully Paid Relocation Pa at Mercier Consultancy MD
Lisbon, , Portugal - Full Time
Skills Needed
Fluency In Swedish, Customer Support, Communication Skills, Empathy, Customer Engagement, Problem Solving, Crm Systems, Customer Support Software, Multi Tasking, Proactive Attitude
Specialization
Fluency in Swedish is essential, and prior experience in customer service is preferred. Strong communication skills and the ability to manage multiple tasks in a fast-paced environment are also important.
Médico(a) ao domicílio - Distrito de Coimbra at knok
Coimbra, , Portugal - Full Time
Skills Needed
Clinical Autonomy, Communication Skills, Responsibility, Digital Platform Proficiency, Flexibility, Driving License, Own Vehicle, Teamwork Experience
Specialization
Candidates should have clinical autonomy, excellent communication skills, and experience working in a multidisciplinary team. A driving license and own vehicle are required, along with flexibility in scheduling.
IAM Engineer at Vodafone United States
Lisbon, , Portugal - Full Time
Skills Needed
Ldap, Oud, Wso2 Identity Server, Identity Federation, Saml, Oidc, Oauth 2.0, Scripting, Automation, Rbac, Scim, Multi Factor Authentication, Sso, Security Compliance, Apis, Microservices
Specialization
Candidates should have solid experience with LDAP protocols and IAM platforms like WSO2 Identity Server. Familiarity with identity federation protocols and scripting for automation is also required.
Experience Required
Minimum 2 year(s)
Fund Accountant Associate - Private Capital at iCapital
Lisbon, , Portugal - Full Time
Skills Needed
Accounting, Fund Accounting, Financial Statements, Audit Support, Investor Reporting, Cash Management, Vendor Management, Project Management, Communication, Process Improvement, Organizational Skills, Interpersonal Skills, Integrity, Technology Application, Time Management, Creativity
Specialization
Candidates should have a Bachelor’s degree in Accounting and at least 2 years of relevant experience. Strong organizational, communication, and project management skills are essential.
Experience Required
Minimum 2 year(s)
Team Leader GL (RTR) at Eurofins
Braga, , Portugal - Full Time
Skills Needed
Team Management, General Ledger, Performance Management, Coaching, Process Improvement, Stakeholder Management, Continuous Improvement, Communication, Problem Solving, Flexibility, Microsoft Dynamics, Business Acumen, Employee Development, Customer Relations, Analytical Skills, Leadership
Specialization
Candidates should have experience managing teams in a BPO/SSC environment, preferably in general ledger. A Master's degree in Business, Finance, or Accounting is required, along with fluency in English and strong communication skills.
Experience Required
Minimum 5 year(s)
IT Incident Manager at Eurofins
Lisbon, , Portugal - Full Time
Skills Needed
Itil V3/4 Foundation, Servicenow, Bmc Helix, Service Reporting, Escalations Handling, Change Management, Written Communication, Oral Communication, Collaboration, Problem Solving, Attention To Detail, Quality Reporting, Flexibility, Adaptability, Critical Thinking, Interpersonal Skills
Specialization
Candidates should have a background in ITIL and experience with ServiceNow and BMC Helix. Strong communication skills, problem-solving abilities, and a willingness to work in a 24x7 environment are essential.
Experience Required
Minimum 5 year(s)
Team Leader GL (RTR) at Eurofins
Braga, , Portugal - Full Time
Skills Needed
Team Management, General Ledger, Performance Management, Coaching, Process Improvement, Stakeholder Management, Continuous Improvement, Communication Skills, Problem Solving, Flexibility, Microsoft Dynamics, Business Acumen, Employee Development, Service Level Agreements, Customer Relations, Energy
Specialization
Candidates should have experience managing teams in a BPO/SSC environment, preferably in general ledger. A Master's degree in Business, Finance, or Accounting is required, along with fluency in English and strong communication skills.
Experience Required
Minimum 5 year(s)
Swedish Speaking Automotive Customer Advisor -Remote in Greece at Patrique Mercier Recruitment
, , Portugal - Full Time
Skills Needed
Fluency In Swedish, Fluency In English, Customer Service, Automotive Knowledge, Communication Skills, Interpersonal Skills, Problem Solving, Dynamic Environment, Microsoft Office Proficiency, Customer Service Tools
Specialization
Fluency in Swedish and English is required, along with previous customer service experience, ideally in the automotive industry. Strong communication skills and a passion for automotive products are essential.
Italian Speaking Customer Service Position - Remote In Greece at Mercier Consultancy MD
, , Portugal - Full Time
Skills Needed
Fluency In Italian, Customer Service, Strong Communication Skills, Problem Solving Skills, Time Management, Crm Systems, Self Motivated, Positive Attitude
Specialization
Fluency in Italian is essential, along with experience in customer service. Strong communication skills and the ability to handle challenges with a positive attitude are also required.
Swedish Speaking Airline Customer Service Agent -Remote in Greece at Patrique Mercier Recruitment
, , Portugal - Full Time
Skills Needed
Fluency In Swedish, Fluency In English, Customer Service, Interpersonal Skills, Troubleshooting, Problem Solving, Attention To Detail, Microsoft Office, Customer Service Software
Specialization
Fluency in Swedish and English is required, along with previous customer service experience, ideally in the airline or travel sector. Strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment are essential.
Norwegian Speaking Online Platform Support Agent -Remote in Greece at Patrique Mercier Recruitment
, , Portugal - Full Time
Skills Needed
Fluent In Norwegian, Fluent In English, Customer Service, Problem Solving, Communication Skills, Interpersonal Abilities, Technical Assistance, Online Platforms, Crm Software, Support Tools
Specialization
Fluency in Norwegian and English is required, along with previous experience in customer support. A solid understanding of online platforms and proven problem-solving skills are essential.
Estágio Profissional – Account Middle Officer at COFACE NORTH AMERICA
Lisbon, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Commercial Spirit, Attention to Detail, Customer Service, Communication, Organization, Microsoft Office, KYC, CRM Familiarity

Industry

Insurance

Description
Descrição da empresa Na Coface, todos os dias, impulsionamos o comércio. Os nossos 5.200 especialistas, representando mais de 80 nacionalidadese presentes em 58 países, estão unidos por um propósito comum: ajudar as empresas a navegar na incerteza, capacitando-as a tomar as decisões certas e a desenvolver a sua atividade comercial da forma mais inteligente num mundo complexo. Com quase 80 anos de experiência internacional, oferecemos às empresas uma gama completa de soluções: Seguro de Crédito Comercial, Informação Comercial e Recuperação de Dívidas— tudo impulsionado por uma base única de dados, tecnologia de ponta, inovação e uma profunda compreensão da economia global. Juntar-se à Coface significa fazer parte de uma organização internacional coesa, onde as suas ideias contam. Promovemos uma cultura de aprendizagem, colaboração e inclusão, onde assumirá responsabilidades e poderá ver o impacto das suas ações. Dê forma ao futuro do comércio internacional connosco. Junte-se aos nossos Happeners! Descrição do emprego Estás à procura de um estágio que combine contacto com clientes, gestão comercial e organização interna? Queres desenvolver competências chave numa função estratégica entre equipas comerciais e operacionais? Esta é a tua oportunidade! Na Coface, procuramos um/a estagiário/a profissional com espírito comercial, atenção ao detalhe e vontade de aprender para apoiar as nossas atividades de Account Officer. Esta função atua como essencial para garantir a fluidez dos processos e a excelência no serviço ao cliente. Se tens ambição e queres fazer parte de uma equipa que valoriza o teu potencial, esta vaga é para ti! No âmbito do seu crescimento, a Coface pretende admitir um/a Account Middle Officer para o seu escritório em Lisboa. Integrando a Equipa Comercial, terás a responsabilidade de desempenhar com máxima proatividade, diligência e profissionalismo todas as tarefas necessárias para o cumprimento da missão da função, incluindo, mas não se limitando a: Apoiar a equipa comercial na prospecção e onboarding de novos clientes, assegurando uma entrada fluida, eficaz e alinhada com os padrões da Coface. Preparar propostas comerciais e KYC, recolher e validar documentação necessária, e colaborar na estruturação de soluções ajustadas às necessidades dos potenciais clientes. Prestar apoio na gestão diária dos contratos, esclarecimento de dúvidas e resolução de questões operacionais, no acompanhamento e fidelização de clientes em carteira, Monitorizar decisões de risco e apoiar na comunicação com clientes, mediadores e parceiros, garantindo que as explicações são claras e alinhadas com a política comercial. Organizar e actualizar bases de dados e ferramentas internas, com foco na identificação de oportunidades comerciais e melhoria contínua dos processos. Rever documentação e verificar dados relevantes para novas propostas, renovações e actualizações contratuais. Elaborar relatórios e análises comerciais, em articulação com outros departamentos, para suportar decisões estratégicas e garantir o bom funcionamento dos processos. Participar em projectos de melhoria de processos, contribuindo com ideias e soluções que aumentem a eficiência e a qualidade do serviço prestado. Habilitações Licenciatura, mestrado ou frequência de mestrado em Gestão, Economia ou Direito Participação em actividades académicas ou extracurriculares que demonstrem competências em organização, comunicação ou suporte a equipas comerciais e administrativas. Domínio das ferramentas Microsoft Office. Português e inglês fluentes — espanhol é uma mais-valia. Familiaridade com CRMs ou ferramentas de gestão comercial (valorizado). Forte capacidade de organização e atenção ao detalhe. Boa comunicação oral e escrita. Informações adicionais Estágio profissional remunerado com possibilidade de integração numa empresa sólida. Duração inicial de 6 meses, com possibilidade de renovação por mais 6 meses. Formação contínua e acompahamento personalizado Ambiente colaborativo, dinâmico e cheio de desafios reiai Oportunidade de deixar a tua marca desde o primeiro dia. Benefícios sociais: subsídio de alimentação e seguro de acidentes Horário: Seguda a Quinta-feira das 9h00-13h00 e das 14h30-17h30, Quinta-Feira das 08h00-13h00 e das 13h30-15h30. Local de estágio: Lisboa
Responsibilities
Support the commercial team in prospecting and onboarding new clients while ensuring smooth processes and excellent customer service. Monitor risk decisions and assist in communication with clients, ensuring clarity and alignment with commercial policies.
Estágio Profissional – Account Middle Officer at COFACE NORTH AMERICA
Lisbon, , Portugal - Full Time
Skills Needed
Commercial Spirit, Attention To Detail, Customer Service, Communication, Organization, Microsoft Office, Kyc, Crm Familiarity
Specialization
A bachelor's degree, master's degree, or enrollment in a master's program in Management, Economics, or Law is required. Fluency in Portuguese and English is essential, with Spanish as a plus, along with strong organizational skills and proficiency in Microsoft Office.
Slovak Speaking Customer Service jobs In Bulgaria - Paid Relocation Package at Mercier Consultancy MD
, , Portugal - Full Time
Skills Needed
Fluency In Slovak, Customer Service, Communication Skills, Problem Solving, Computer Systems, Crm Applications, Positive Attitude, Flexibility
Specialization
Fluency in Slovak (both written and spoken) is essential, with previous experience in customer service preferred. Strong communication skills and effective problem-solving abilities are necessary.
Nurse Practitioner- PRN at Medical Network
Trofa, California, Portugal - Full Time
Skills Needed
Nurse Practitioner, Patient Assessment, Medical History, Diagnosis, Treatment, Health Education, Case Management, Collaboration, Documentation, Communication, Bls Certification, Acls Certification, Cpr Certification, Computer Skills, Prescription Authority, Geriatric Care
Specialization
Candidates must have a Master's Degree or equivalent experience, current NP licensure, and board certification in relevant specialties. Strong communication skills and a valid driver's license are also required.
Assistente de Passageiros com Mobilidade Reduzida at Job&Talent powered by Multitempo
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Teamwork, Physical Endurance, Mobility Assistance, Regulatory Compliance, English Proficiency
Specialization
Candidates must have at least a high school diploma and a driver's license. Fluency in Portuguese and good English skills are required, along with a preference for experience in healthcare.
Extracurricular Internship - HR Assistant (f/m/div.) at Bosch Group
Lisbon, , Portugal - Full Time
Skills Needed
Hr Administration, It Skills, Communication Skills, Attention To Detail, Organizational Skills, Proficiency In Outlook, Proficiency In Word, Proficiency In Excel, Proficiency In Powerpoint, Fluency In English
Specialization
A high school graduation or university degree is required, with experience in HR administration being a plus. Strong communication skills and good IT skills, particularly in Microsoft Office, are also important.
Automation and DevOps Engineer at Vodafone United States
Lisbon, , Portugal - Full Time
Skills Needed
Iot, Observability, Monitoring, Devops, Ci/Cd, Microservices, Dashboards, Reporting, Devsecops, Business Continuity, Disaster Recovery, Grafana, Prometheus, Jenkins, Agile, Security
Specialization
Candidates should have a BSc degree in Software Engineering or a related discipline and proven experience with system monitoring toolchains. Strong grasp of DevOps principles and hands-on experience in observability practices are essential.
Experience Required
Minimum 5 year(s)
Finance Analyst at TripleTen
Lisbon, , Portugal - Full Time
Skills Needed
Financial Reporting, Data Analysis, Revenue Recognition, Automation, Python, Sql, Tableau, Pyspark, Airflow, Excel
Specialization
Candidates should have at least 2 years of experience as a financial analyst and a strong understanding of financial metrics. Proficiency in Python and SQL for analytics and automation is required, along with experience in analytics tools.
Experience Required
Minimum 2 year(s)
Técnica/o de Agência (M/F) – Carglass Montijo at AMETEK O'Brien
Montijo, , Portugal - Full Time
Skills Needed
Dynamic, Detail Oriented, Collaborative, Communicative, Customer Service, Technical Skills
Specialization
Candidates should be dynamic and detail-oriented, with or without experience. A driving license is required, and a willingness to learn and grow is essential.
Software Engineer (Go & Containers) at SUSE
Emea, Central Sulawesi, Portugal - Full Time
Skills Needed
Software Engineering, Go, Containers, Linux, Relational Databases, Postgresql, Code Reviews, Open Source, Algorithms, Distributed Systems, Debugging, Teamwork, Mentoring, Front End Technologies, React, Java
Specialization
The ideal candidate will have solid software engineering skills, very good knowledge of Go and its ecosystem, and advanced experience with containers. Familiarity with Linux operating systems and relational databases, particularly PostgreSQL, is also preferred.
Experience Required
Minimum 2 year(s)
Swedish Speaking Jobs In Greece - Work In Greece - Fully Paid Relocation Pa at Mercier Consultancy MD
Lisbon, , Portugal - Full Time
Skills Needed
Fluency In Swedish, Customer Support, Communication Skills, Empathy, Customer Engagement, Problem Solving, Crm Systems, Customer Support Software, Multi Tasking, Proactive Attitude
Specialization
Fluency in Swedish is essential, and prior experience in customer service is preferred. Strong communication skills and the ability to manage multiple tasks in a fast-paced environment are also important.
Médico(a) ao domicílio - Distrito de Coimbra at knok
Coimbra, , Portugal - Full Time
Skills Needed
Clinical Autonomy, Communication Skills, Responsibility, Digital Platform Proficiency, Flexibility, Driving License, Own Vehicle, Teamwork Experience
Specialization
Candidates should have clinical autonomy, excellent communication skills, and experience working in a multidisciplinary team. A driving license and own vehicle are required, along with flexibility in scheduling.
IAM Engineer at Vodafone United States
Lisbon, , Portugal - Full Time
Skills Needed
Ldap, Oud, Wso2 Identity Server, Identity Federation, Saml, Oidc, Oauth 2.0, Scripting, Automation, Rbac, Scim, Multi Factor Authentication, Sso, Security Compliance, Apis, Microservices
Specialization
Candidates should have solid experience with LDAP protocols and IAM platforms like WSO2 Identity Server. Familiarity with identity federation protocols and scripting for automation is also required.
Experience Required
Minimum 2 year(s)
Fund Accountant Associate - Private Capital at iCapital
Lisbon, , Portugal - Full Time
Skills Needed
Accounting, Fund Accounting, Financial Statements, Audit Support, Investor Reporting, Cash Management, Vendor Management, Project Management, Communication, Process Improvement, Organizational Skills, Interpersonal Skills, Integrity, Technology Application, Time Management, Creativity
Specialization
Candidates should have a Bachelor’s degree in Accounting and at least 2 years of relevant experience. Strong organizational, communication, and project management skills are essential.
Experience Required
Minimum 2 year(s)
Team Leader GL (RTR) at Eurofins
Braga, , Portugal - Full Time
Skills Needed
Team Management, General Ledger, Performance Management, Coaching, Process Improvement, Stakeholder Management, Continuous Improvement, Communication, Problem Solving, Flexibility, Microsoft Dynamics, Business Acumen, Employee Development, Customer Relations, Analytical Skills, Leadership
Specialization
Candidates should have experience managing teams in a BPO/SSC environment, preferably in general ledger. A Master's degree in Business, Finance, or Accounting is required, along with fluency in English and strong communication skills.
Experience Required
Minimum 5 year(s)
IT Incident Manager at Eurofins
Lisbon, , Portugal - Full Time
Skills Needed
Itil V3/4 Foundation, Servicenow, Bmc Helix, Service Reporting, Escalations Handling, Change Management, Written Communication, Oral Communication, Collaboration, Problem Solving, Attention To Detail, Quality Reporting, Flexibility, Adaptability, Critical Thinking, Interpersonal Skills
Specialization
Candidates should have a background in ITIL and experience with ServiceNow and BMC Helix. Strong communication skills, problem-solving abilities, and a willingness to work in a 24x7 environment are essential.
Experience Required
Minimum 5 year(s)
Team Leader GL (RTR) at Eurofins
Braga, , Portugal - Full Time
Skills Needed
Team Management, General Ledger, Performance Management, Coaching, Process Improvement, Stakeholder Management, Continuous Improvement, Communication Skills, Problem Solving, Flexibility, Microsoft Dynamics, Business Acumen, Employee Development, Service Level Agreements, Customer Relations, Energy
Specialization
Candidates should have experience managing teams in a BPO/SSC environment, preferably in general ledger. A Master's degree in Business, Finance, or Accounting is required, along with fluency in English and strong communication skills.
Experience Required
Minimum 5 year(s)
Swedish Speaking Automotive Customer Advisor -Remote in Greece at Patrique Mercier Recruitment
, , Portugal - Full Time
Skills Needed
Fluency In Swedish, Fluency In English, Customer Service, Automotive Knowledge, Communication Skills, Interpersonal Skills, Problem Solving, Dynamic Environment, Microsoft Office Proficiency, Customer Service Tools
Specialization
Fluency in Swedish and English is required, along with previous customer service experience, ideally in the automotive industry. Strong communication skills and a passion for automotive products are essential.
Italian Speaking Customer Service Position - Remote In Greece at Mercier Consultancy MD
, , Portugal - Full Time
Skills Needed
Fluency In Italian, Customer Service, Strong Communication Skills, Problem Solving Skills, Time Management, Crm Systems, Self Motivated, Positive Attitude
Specialization
Fluency in Italian is essential, along with experience in customer service. Strong communication skills and the ability to handle challenges with a positive attitude are also required.
Swedish Speaking Airline Customer Service Agent -Remote in Greece at Patrique Mercier Recruitment
, , Portugal - Full Time
Skills Needed
Fluency In Swedish, Fluency In English, Customer Service, Interpersonal Skills, Troubleshooting, Problem Solving, Attention To Detail, Microsoft Office, Customer Service Software
Specialization
Fluency in Swedish and English is required, along with previous customer service experience, ideally in the airline or travel sector. Strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment are essential.
Norwegian Speaking Online Platform Support Agent -Remote in Greece at Patrique Mercier Recruitment
, , Portugal - Full Time
Skills Needed
Fluent In Norwegian, Fluent In English, Customer Service, Problem Solving, Communication Skills, Interpersonal Abilities, Technical Assistance, Online Platforms, Crm Software, Support Tools
Specialization
Fluency in Norwegian and English is required, along with previous experience in customer support. A solid understanding of online platforms and proven problem-solving skills are essential.