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French Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Payment Processing, Gdpr Compliance, Multi Channel Communication, Issue Diagnostics, Data Security, Empathy, Multitasking, Digital Tool Adoption
Specialization
Requires native or bilingual mastery of French (C1/C2) and professional proficiency in English (B2). Candidates must be based in or willing to relocate to Lisbon and possess strong technical agility and empathy.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Cidade da Maia, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Crm Tools, Written Communication, Analytical Thinking, Administrative Support, Account Management, Document Verification
Specialization
Requires native or bilingual written French (C1/C2) and technical English proficiency (B2). Candidates must be comfortable with CRM tools and possess strong analytical skills and professional writing etiquette.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Santa Maria da Feira, , Portugal - Full Time
Skills Needed
French C1/C2, English B2, Crm Tools, Written Communication, Analytical Thinking, Data Compliance Verification, Administrative Account Management, Live Chat Support, Email Management
Specialization
Requires native or near-native written French (C1/C2) and operational English (B2). Candidates must be proficient with CRM tools and possess strong analytical skills for administrative accuracy.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Vila Nova de Gaia, , Portugal - Full Time
Skills Needed
French Proficiency (C1/C2), English Proficiency (B2), Crm Software, Written Communication, Data Analysis, Live Chat Management, Email Management, Attention To Detail, Customer Relationship Management, Administrative Processing
Specialization
Requires advanced written French (C1/C2) and professional English (B2) for internal documentation. Candidates must be proficient in CRM tools and possess high attention to detail for detecting data anomalies.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Amadora, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Media Verification, Risk Prevention, Incident Resolution, Digital Safety, Attention To Detail, Kpi Management
Specialization
Requires native or near-native Ukrainian fluency, B2 English level, and the legal right to work in the EU or Portugal. Candidates must be comfortable viewing sensitive media and working rotating shifts.
Dutch Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Dutch Proficiency, English Proficiency, Content Moderation, Data Analysis, Attention To Detail, Emotional Resilience, Digital Platform Navigation, Social Media Savvy, Office Software
Specialization
Candidates must be native or fluent in Dutch (C1/C2) with professional English (B2) and possess a valid EU passport or Portuguese work permit. No prior experience is required, but a tech-savvy mindset and emotional resilience are essential.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Matosinhos, , Portugal - Full Time
Skills Needed
French Fluency (C1/C2), Professional English (B2), Crm Tools, Written Communication, Data Analysis, Customer Satisfaction, Administrative Management, Multitasking
Specialization
Requires native or fluent written French (C1/C2) and professional English (B2) for internal software and communication. Candidates must be skilled in CRM tools and possess strong analytical abilities to detect data anomalies.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Valongo, , Portugal - Full Time
Skills Needed
French Written Communication, English Proficiency, Crm Platforms, Administrative Management, Analytical Rigor, Diplomacy, Case Processing, Regulatory Validation
Specialization
Requires C1/C2 level written French and at least B2 professional English. Candidates must be comfortable with CRM tools and possess strong attention to detail and diplomatic communication skills.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Valongo, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Crm Software, Written Communication, Analytical Thinking, Administrative Management, Customer Support, Attention To Detail
Specialization
Requires native or bilingual written French (C1/C2) and technical English proficiency (B2). Candidates must be agile with CRM tools and currently reside in the Porto region.
Italian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Digital Safety, Trend Monitoring, Case Escalation, Social Media Familiarity, Psychological Resilience, Cultural Awareness
Specialization
Candidates must have native or near-native Italian (C1/C2) and operational English (B2) skills. A valid EU passport or legal work permit for Portugal is required for this on-site role in Lisbon.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Threat Mitigation, Case Resolution, Kpi Management, Attention To Detail, Objective Analysis, Digital Safety
Specialization
Candidates must be fluent in Ukrainian with at least B2 level English and possess a valid right to work in the EU or Portugal. The role requires the mental resilience to review sensitive content and the flexibility to work rotating shifts.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Case Management, Media Assessment, Digital Safety, Resilience, Adaptability, Customer Care
Specialization
Candidates must have native or near-native Ukrainian fluency, intermediate English (B2), and legal authorization to work in the EU or Portugal. Resilience in reviewing sensitive material and flexibility with rotating shifts are required.
Danish Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Danish Fluency, English Proficiency, Content Moderation, Policy Enforcement, Digital Literacy, Mental Resilience, Cultural Awareness, Data Protection, Media Screening, Analytical Thinking
Specialization
Candidates must have native or near-native Danish fluency and a strong intermediate level of English. Psychological maturity and a willingness to work fully on-site in Lisbon are required.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Matosinhos, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Customer Relationship Management, Data Analysis, Compliance Control, Live Chat Management, Email Management, Attention To Detail, Diplomacy
Specialization
Requires native or near-native written French (C1/C2) and professional English (B2) for tool navigation. Candidates must be comfortable using multiple CRM tools simultaneously and possess strong analytical skills.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Customer Relationship Management, Data Analysis, Live Chat Management, Administrative Management, Compliance Checking, Digital Tool Proficiency, Attention To Detail
Specialization
Requires native or near-native French writing skills (C1/C2) and professional English (B2) for internal tools. Candidates must be agile with CRM software and currently reside in Portugal.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Santa Maria da Feira, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Digital Communication, Analytical Thinking, Attention To Detail, Administrative Management, Customer Support
Specialization
Requires native or near-native written French (C1/C2) and professional English (B2). Candidates must be agile with CRM tools and possess strong analytical skills for administrative accuracy.
Dutch Speaking Customer Experience Advisor (Hybrid) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Experience, Technical Troubleshooting, Crm Data Entry, Multi Channel Support, Communication Skills, Computer Literacy, Problem Solving, Emotional Intelligence
Specialization
Requires native or near-native fluency in Dutch (C1/C2) and professional English (B2). Candidates must already reside in or be legally permitted to relocate to Lisbon independently.
Ukrainian Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Media Assessment, Case Management, Policy Enforcement, Digital Safety, Resilience
Specialization
Requires native or near-native Ukrainian fluency and intermediate English (B2). Candidates must have legal eligibility to work in Portugal, such as EU citizenship or a valid residence permit.
Dutch Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Support, Fintech Knowledge, Troubleshooting, Omnichannel Communication, Fraud Identification, Database Management, Time Management, Analytical Problem Solving
Specialization
Requires native or near-native Dutch (C1) and business-level English (B2) proficiency. Candidates must be legal residents of Portugal with the unrestricted right to work in the EU.
Czech Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Czech Fluency, English Proficiency, Technical Troubleshooting, Customer Experience, Crm Documentation, Case Management, Hardware Configuration, Software Troubleshooting, Emotional Intelligence, Multi Channel Communication
Specialization
Candidates must be fluent in Czech and proficient in English, with a strong ability to navigate various operating systems. Must currently reside in Portugal with full legal authorization to work and a suitable home office setup.
French Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
Mafra, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

930.0

Posted On

20 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Payment Processing, GDPR Compliance, Multi-Channel Communication, Issue Diagnostics, Data Security, Empathy, Multitasking, Digital Tool Adoption

Industry

Business Consulting and Services

Description
Location: On-site (Lisbon City Center) Sector: Fintech, Global Payment Systems & Premium Support Do you have exceptional communication talents and a passion for vibrant city life? We are looking for motivated French-Speaking Customer Support Consultants to join our collaborative, high-energy team situated right in the heart of Lisbon. In this role, you will elevate the traditional customer service experience. Serving as a key representative for a world-renowned payment solutions leader, you will assist corporate clients and individual consumers with digital transactions, ensuring every financial interaction is smooth, protected, and efficient. Your core objective is to turn technical inquiries and troubleshooting into seamless, stress-free interactions. Your Everyday Responsibilities Your daily workflow will focus on delivering elite service and maintaining high operational standards: Multi-Channel Care: Support French-speaking clients via telephone, live chat, and email regarding account setups, platform navigation, and payment processing. Issue Diagnostics: Investigate and rectify payment errors, billing questions, and profile security concerns with a detail-oriented, consumer-centric focus. Data Security & Compliance: Strictly adhere to international privacy mandates (such as GDPR) and anti-fraud protocols to ensure total transaction safety. Cross-Functional Communication: Act as the vital link between end-users and our technical departments, relaying feedback to drive software improvements. Dynamic Workflow Management: Multitask effectively in a lively, fast-paced setting while remaining poised, welcoming, and professional. Ideal Candidate Profile & Qualifications We prioritize your mindset, communication capacity, and analytical skills over past industry experience. A background in finance or call centers is not mandatory; our comprehensive, fully compensated onboarding program will provide all the knowledge you need to succeed. Minimum Requirements: Language Skills: Native or bilingual mastery of French (C1/C2 level), combined with professional working proficiency in English (B2 level) for training modules and corporate communications. Technical Agility: High comfort level adopting new digital tools and navigating multiple software systems simultaneously. Soft Skills: True empathy, a passion for helping others, and the resilience to stay calm during high-volume periods. Geographical Location: Currently based in Lisbon, or fully prepared to move to the Portuguese capital (independently or via our corporate mobility program). Compensation, Perks & Benefits We provide a dependable and competitive rewards package to honor your language capabilities and hard work: Base Salary: €930 gross per month, distributed 14 times per year (inclusive of standard Portuguese summer and Christmas bonuses). Attendance Reward: An additional €65 monthly bonus for outstanding punctuality and reliability. Food Benefit: €7.63 per working day, loaded tax-free onto a meal voucher card (approximating an extra €150 net monthly). Professional Development: Clear, internal promotion pathways to transition into Quality Assurance, Corporate Training, or Team Leadership. Seamless International Relocation Program Moving abroad is a major milestone, so our internal relocation specialists manage the logistical heavy lifting to provide a stress-free transition: Company-Provided Housing: Step directly into a private room within a fully furnished, premium corporate apartment, with all rent and monthly utilities completely covered by the company. Travel Reimbursement: Your flight to Lisbon will be fully refunded, and we will arrange a personal greeting and pickup straight from the airport. Bureaucratic Support: Receive dedicated assistance from local HR specialists to obtain your Portuguese tax ID (NIF), social security, and health system registration. Life in Beautiful Lisbon Lisbon seamlessly blends incredible historic architecture, a bustling social scene, and a booming technological ecosystem. Whether your days off involve surfing Atlantic waves, wandering through historic stone streets, or enjoying world-class dining along the coast, your lifestyle outside of work will be incredibly fulfilling. Ready to Apply? If you are prepared to launch your career in the financial technology sector while living in an iconic European capital, select Apply Now and upload your current CV in English today!
Responsibilities
Provide multi-channel support to French-speaking clients regarding digital transactions and payment processing. Investigate payment errors and ensure compliance with international privacy mandates and anti-fraud protocols.
French Speaking Customer Support Representative (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Payment Processing, Gdpr Compliance, Multi Channel Communication, Issue Diagnostics, Data Security, Empathy, Multitasking, Digital Tool Adoption
Specialization
Requires native or bilingual mastery of French (C1/C2) and professional proficiency in English (B2). Candidates must be based in or willing to relocate to Lisbon and possess strong technical agility and empathy.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Cidade da Maia, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Crm Tools, Written Communication, Analytical Thinking, Administrative Support, Account Management, Document Verification
Specialization
Requires native or bilingual written French (C1/C2) and technical English proficiency (B2). Candidates must be comfortable with CRM tools and possess strong analytical skills and professional writing etiquette.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Santa Maria da Feira, , Portugal - Full Time
Skills Needed
French C1/C2, English B2, Crm Tools, Written Communication, Analytical Thinking, Data Compliance Verification, Administrative Account Management, Live Chat Support, Email Management
Specialization
Requires native or near-native written French (C1/C2) and operational English (B2). Candidates must be proficient with CRM tools and possess strong analytical skills for administrative accuracy.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Vila Nova de Gaia, , Portugal - Full Time
Skills Needed
French Proficiency (C1/C2), English Proficiency (B2), Crm Software, Written Communication, Data Analysis, Live Chat Management, Email Management, Attention To Detail, Customer Relationship Management, Administrative Processing
Specialization
Requires advanced written French (C1/C2) and professional English (B2) for internal documentation. Candidates must be proficient in CRM tools and possess high attention to detail for detecting data anomalies.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Amadora, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Media Verification, Risk Prevention, Incident Resolution, Digital Safety, Attention To Detail, Kpi Management
Specialization
Requires native or near-native Ukrainian fluency, B2 English level, and the legal right to work in the EU or Portugal. Candidates must be comfortable viewing sensitive media and working rotating shifts.
Dutch Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Dutch Proficiency, English Proficiency, Content Moderation, Data Analysis, Attention To Detail, Emotional Resilience, Digital Platform Navigation, Social Media Savvy, Office Software
Specialization
Candidates must be native or fluent in Dutch (C1/C2) with professional English (B2) and possess a valid EU passport or Portuguese work permit. No prior experience is required, but a tech-savvy mindset and emotional resilience are essential.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Matosinhos, , Portugal - Full Time
Skills Needed
French Fluency (C1/C2), Professional English (B2), Crm Tools, Written Communication, Data Analysis, Customer Satisfaction, Administrative Management, Multitasking
Specialization
Requires native or fluent written French (C1/C2) and professional English (B2) for internal software and communication. Candidates must be skilled in CRM tools and possess strong analytical abilities to detect data anomalies.
Conseiller Back Office Francophone (on-site) at Eco Plus Solutions AB
Valongo, , Portugal - Full Time
Skills Needed
French Written Communication, English Proficiency, Crm Platforms, Administrative Management, Analytical Rigor, Diplomacy, Case Processing, Regulatory Validation
Specialization
Requires C1/C2 level written French and at least B2 professional English. Candidates must be comfortable with CRM tools and possess strong attention to detail and diplomatic communication skills.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Valongo, , Portugal - Full Time
Skills Needed
French Fluency, English Proficiency, Crm Software, Written Communication, Analytical Thinking, Administrative Management, Customer Support, Attention To Detail
Specialization
Requires native or bilingual written French (C1/C2) and technical English proficiency (B2). Candidates must be agile with CRM tools and currently reside in the Porto region.
Italian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Italian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Digital Safety, Trend Monitoring, Case Escalation, Social Media Familiarity, Psychological Resilience, Cultural Awareness
Specialization
Candidates must have native or near-native Italian (C1/C2) and operational English (B2) skills. A valid EU passport or legal work permit for Portugal is required for this on-site role in Lisbon.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Loures, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Threat Mitigation, Case Resolution, Kpi Management, Attention To Detail, Objective Analysis, Digital Safety
Specialization
Candidates must be fluent in Ukrainian with at least B2 level English and possess a valid right to work in the EU or Portugal. The role requires the mental resilience to review sensitive content and the flexibility to work rotating shifts.
Ukrainian Speaking Content Moderator (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Case Management, Media Assessment, Digital Safety, Resilience, Adaptability, Customer Care
Specialization
Candidates must have native or near-native Ukrainian fluency, intermediate English (B2), and legal authorization to work in the EU or Portugal. Resilience in reviewing sensitive material and flexibility with rotating shifts are required.
Danish Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Danish Fluency, English Proficiency, Content Moderation, Policy Enforcement, Digital Literacy, Mental Resilience, Cultural Awareness, Data Protection, Media Screening, Analytical Thinking
Specialization
Candidates must have native or near-native Danish fluency and a strong intermediate level of English. Psychological maturity and a willingness to work fully on-site in Lisbon are required.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Matosinhos, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Customer Relationship Management, Data Analysis, Compliance Control, Live Chat Management, Email Management, Attention To Detail, Diplomacy
Specialization
Requires native or near-native written French (C1/C2) and professional English (B2) for tool navigation. Candidates must be comfortable using multiple CRM tools simultaneously and possess strong analytical skills.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Customer Relationship Management, Data Analysis, Live Chat Management, Administrative Management, Compliance Checking, Digital Tool Proficiency, Attention To Detail
Specialization
Requires native or near-native French writing skills (C1/C2) and professional English (B2) for internal tools. Candidates must be agile with CRM software and currently reside in Portugal.
Téléconseiller Back Office (on-site) at Eco Plus Solutions AB
Santa Maria da Feira, , Portugal - Full Time
Skills Needed
French Writing, English Proficiency, Crm Software, Digital Communication, Analytical Thinking, Attention To Detail, Administrative Management, Customer Support
Specialization
Requires native or near-native written French (C1/C2) and professional English (B2). Candidates must be agile with CRM tools and possess strong analytical skills for administrative accuracy.
Dutch Speaking Customer Experience Advisor (Hybrid) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Experience, Technical Troubleshooting, Crm Data Entry, Multi Channel Support, Communication Skills, Computer Literacy, Problem Solving, Emotional Intelligence
Specialization
Requires native or near-native fluency in Dutch (C1/C2) and professional English (B2). Candidates must already reside in or be legally permitted to relocate to Lisbon independently.
Ukrainian Speaking Content Reviewer (on-site) at Eco Plus Solutions AB
Mafra, , Portugal - Full Time
Skills Needed
Ukrainian Fluency, English Proficiency, Content Moderation, Media Assessment, Case Management, Policy Enforcement, Digital Safety, Resilience
Specialization
Requires native or near-native Ukrainian fluency and intermediate English (B2). Candidates must have legal eligibility to work in Portugal, such as EU citizenship or a valid residence permit.
Dutch Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Porto, , Portugal - Full Time
Skills Needed
Dutch Fluency, English Proficiency, Customer Support, Fintech Knowledge, Troubleshooting, Omnichannel Communication, Fraud Identification, Database Management, Time Management, Analytical Problem Solving
Specialization
Requires native or near-native Dutch (C1) and business-level English (B2) proficiency. Candidates must be legal residents of Portugal with the unrestricted right to work in the EU.
Czech Speaking Customer Support Representative (Remote in Portugal) at Eco Plus Solutions AB
Lisbon, , Portugal - Full Time
Skills Needed
Czech Fluency, English Proficiency, Technical Troubleshooting, Customer Experience, Crm Documentation, Case Management, Hardware Configuration, Software Troubleshooting, Emotional Intelligence, Multi Channel Communication
Specialization
Candidates must be fluent in Czech and proficient in English, with a strong ability to navigate various operating systems. Must currently reside in Portugal with full legal authorization to work and a suitable home office setup.