At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients.
We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change.

About the Role: We’re looking for an experienced Enterprise Support Specialist to join our team. In this role, you’ll act as a primary technical contact and provide high-touch support to Submittable’s most high-value customers. You’ll play a critical role in customer satisfaction, retention, and success through your deep technical expertise, proactive communication, and collaborative approach.

• This is a full-time position reporting to the Manager of Support Services
• Location: Remote position - East Coast coast time zone preferred
• Base Salary Range: Non-exempt role with a salary range of $53,000–$70,000, depending on experience and location.

• This is a full-time position reporting to the Manager of Support Services
• Location: Remote position - East Coast coast time zone preferred
• Base Salary Range: Non-exempt role with a salary range of $53,000–$70,000, depending on experience and location