As Enterprise Payments Architect, you’ll be responsible for managing and optimizing our billing and payment processing systems. This role requires an in-depth technical understanding of various payment methods and industry-standard bank file formats including, but not limited to, NACHA, ISO 20022, BAI, and XML. You will play a critical role in ensuring the seamless execution of billing and payment technical operations, from invoice through to payment, including refund and chargeback handling.
Ready to get in the driver’s seat? Join us!

What you’ll do

• Develop and maintain expertise in all domestic and international payment methods and standards relevant to our operations.
• Support Engineering teams with the design, implementation, and management of technical solutions for billing and payment systems, ensuring robustness and compliance with global financial regulations.
• Support Insurance teams with the full end-to-end billing and payment processes to support our insurance programs.
• Analyze and optimize payment processes to improve efficiency, reduce errors, and ensure security.
• Collaborate with IT and finance teams to integrate new technologies and systems that enhance payment capabilities.
• Troubleshoot and resolve issues related to payment processing, including transaction failures, discrepancies, and non-compliance issues.
• Provide technical support and training to team members on new payment systems and updates.
• Stay updated with industry trends and technological advancements in global payment rails and billing systems.
• Support annual PCI DSS assessment and compliance initiatives.
• Ongoing evaluation of the existing Hagerty billing and payment ecosystem and maintain source documentation / payment flow diagrams.
• Lead Treasury billing and payment initiatives

This might describe you

• Proven technical expertise with bank file standards such as NACHA, ISO 20022, BAI, and SWIFT.
• Strong experience in technical design and operation of billing and payment systems.
• Comprehensive understanding of the payment lifecycle, including invoicing, payment processing, refunds, and chargebacks.
• Excellent problem-solving skills and ability to work in a fast-paced, dynamic environment.
• Strong interpersonal and communication skills, capable of working effectively with cross-functional teams.
• Information Technology, Computer Science, or Finance Bachelor’s Degree or equivalent experience preferred
• Strong work experience in billing and payment systems with focus on technical integration and system design
• Insurance billing system experience is a plus

Other things to note

• This role can be worked from any U.S. remote location.
• Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

Say hello to Hagerty
Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.
Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member.
At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.
If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Vermont, Washington, British Columbia, Canada please email
recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.

LI-Remote

• Develop and maintain expertise in all domestic and international payment methods and standards relevant to our operations.
• Support Engineering teams with the design, implementation, and management of technical solutions for billing and payment systems, ensuring robustness and compliance with global financial regulations.
• Support Insurance teams with the full end-to-end billing and payment processes to support our insurance programs.
• Analyze and optimize payment processes to improve efficiency, reduce errors, and ensure security.
• Collaborate with IT and finance teams to integrate new technologies and systems that enhance payment capabilities.
• Troubleshoot and resolve issues related to payment processing, including transaction failures, discrepancies, and non-compliance issues.
• Provide technical support and training to team members on new payment systems and updates.
• Stay updated with industry trends and technological advancements in global payment rails and billing systems.
• Support annual PCI DSS assessment and compliance initiatives.
• Ongoing evaluation of the existing Hagerty billing and payment ecosystem and maintain source documentation / payment flow diagrams.
• Lead Treasury billing and payment initiative