Experience

2 - 8 Years

Monthly Salary

AED 4,000 - 5,000 (₹98,182 - ₹122,728)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Diploma(Computers), Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers, Electronics/Telecomunication)

Nationality

Indian, Sri Lankan

Gender

Male

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are looking for an IT Support professional with hands-on experience in IT hardware, basic networking, CCTV systems, audio/sound systems, printers, asset management, and end-user support.

The candidate should have good troubleshooting skills, be a quick learner, and be willing to provide IT support across different company locations when required.

Key Responsibilities

• Provide day-to-day IT support for hardware, software, network, printer, and system-related issues.
• Install, configure, troubleshoot, and maintain desktops, laptops, monitors, and other IT equipment.
• Perform basic network troubleshooting, including IP addressing, LAN/Wi-Fi connectivity, network cabling, patching, and RJ45 crimping.
• Perform basic troubleshooting of switches, routers, Wi-Fi, and access points.
• Support and maintain CCTV systems, including camera monitoring, NVR/DVR troubleshooting, cabling, connectivity, and checking recording/backup status.
• Support store audio/sound systems, including basic installation, speaker connectivity, cabling, configuration, and troubleshooting.
• Install, configure, and troubleshoot network/local printers and scanners.
• Install and configure Windows, Microsoft Office/Microsoft 365, and other basic applications.
• Maintain and update IT asset inventory, including laptops, desktops, monitors, printers, CCTV, network, and other IT equipment.
• Assist with new user setup, workstation setup, and IT equipment deployment.
• Perform basic preventive maintenance of IT equipment.
• Coordinate with IT vendors/service providers when required.
• Maintain basic documentation of IT equipment and support activities.
• Assist the IT team with other infrastructure and technical support activities.

Desired Candidate Profile

• 2–5 years of hands-on IT support experience.
• Good knowledge of desktop and laptop hardware troubleshooting.
• Basic knowledge of networking, IP addressing, LAN, Wi-Fi, switches, and network cabling.
• Experience with RJ45 crimping and cable testing.
• Basic knowledge of CCTV cameras, NVR/DVR, cabling, monitoring, and backups.
• Basic knowledge of audio/sound systems, speakers, amplifiers, cabling, and troubleshooting will be an advantage.
• Experience with printer installation and troubleshooting.
• Basic knowledge of Windows and Microsoft Office/Microsoft 365.
• Understanding of IT asset management.
• Good troubleshooting, problem-solving, and communication skills.
• Quick learner, responsible, proactive, and willing to learn new technologies.
• Willing to travel between company locations when required.

Employment Type

• Full-time

Company Industry

• Textiles ClothingApparelsFashionAccessories

Department / Functional Area

• IT Hardware SupportIT Hardware Repair & Maintenance

Keywords

• CCTV And Network TechnicianCCTV InstallationIT SupportSystems And Network Support LeadIT Operations Specialist
•