This is a full-time, on-site role based in Ras Al Khaimah for a Customer Service Representative. The Customer Service Representative will be responsible for answering phone calls, scheduling appointments, assisting patients with inquiries, maintaining patient records, and ensuring an exceptional patient experience. The role involves managing patient interactions with professionalism and care while supporting the clinical team in their daily tasks.

QUALIFICATIONS

• Customer Service, Customer Support, and Customer Satisfaction skills
• Russian Speaking
• Experience in enhancing Customer Experience
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment and handle multiple tasks efficiently
• Proficiency in using dental practice management software and basic computer skills
• Previous experience in a dental or medical office is a plus
• High school diploma or equivalent; additional qualifications or certifications in customer service or related fields are a plus
  Job Type: Full-time
  Pay: AED4,000.00 - AED6,000.00 per month

Ability to commute/relocate:

• Ras al-Khaimah: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• CUSTOMER SERVICES: 2 years (Preferred)

Language:

• Russian (Preferred)

Please refer the Job description for details