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Customer Experience Advisor Wealth at RAKBANK
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Equity Trading Support, Brokerage Operations, Customer Service, U.S. Market Practices, Kyc, Aml, Data Privacy Regulations, Technical Troubleshooting, Portfolio Management, Financial Services
Specialization
Requires a Bachelor's degree and 1 to 3 years of experience in equity trading support or financial customer service. Must possess strong knowledge of U.S. exchanges, trading platforms, and regulatory standards like KYC and AML.
Experience Required
Minimum 2 year(s)
IT Support Specialist at Transmed Holding Limited
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Hardware Configuration, Software Installation, Troubleshooting, Data Backup, Inventory Management, Procurement, Sla Management
Specialization
Requires a Bachelor's degree in Information Technology or a similar field. Candidates should have 0 to 1 years of experience in an IT support role.
Payment Customer Service Supervisor at TAQAR CONSULTING CO. L.L.C
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Customer Relations Officer (Sakina) at Seha medical center
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Customer Service, Patient Relations, Communication, Feedback Management, Quality Assurance
Specialization
A diploma in Accounting, Finance, Business Administration, or a relevant field is required. A bachelor's degree in these fields is desired.
Vice President, Fund Accounting (Abu Dhabi) at BNY
Al Maryah Island, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Fund Accounting, Enterprise Investran, People Management, Nav Calculation, Client Relationship Management, Process Improvement, Audit Coordination, Uk Oeic Knowledge, Luxembourg Sicav Knowledge, Financial Reporting, Performance Management, Stakeholder Management
Specialization
Requires over 9 years of fund accounting experience, including 5+ years with Enterprise Investran and a proven track record in people management. A third-level degree in Accounting or Business is ideally required.
Experience Required
Minimum 10 year(s)
Senior Manager - Customer Experience at Naukrigulf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Team Lead, Customer Analytics, Shipping Services at Marcura
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sql, Excel, Python, R, Power Bi, Data Visualization, Data Modeling, Team Leadership, Data Governance, Business Intelligence, Stakeholder Management, Statistical Analysis, Predictive Modelling, Machine Learning, Data Cleaning, Maritime Analytics
Specialization
Requires a bachelor's degree in a quantitative field and 4-6 years of experience in analytics, including at least one year in a leadership role. Proficiency in SQL, Excel, and data warehousing technologies is essential, with maritime industry knowledge being a strong advantage.
Experience Required
Minimum 5 year(s)
Transformation & BPM Manager at COFACE NORTH AMERICA
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Project Management, Change Management, Business Process Management, Lean Methodology, Process Mapping, Data Analysis, Kpi Monitoring, Stakeholder Management, Risk Management, Agile, Waterfall, Leadership, Strategic Planning, Governance, English Proficiency, Communication
Specialization
Requires a Bachelor's degree in Business Administration or similar with at least 5 years of experience in project or process management. Proficiency in Lean, Agile, and Waterfall methodologies is essential, along with strong leadership and English communication skills.
Experience Required
Minimum 5 year(s)
Assistant Project Manager.Injaz - TECH - Customer Engagement and Lifecycle. at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Project Management, Retail Technology, Stakeholder Coordination, Microsoft Project, Jira, Time Management, Analytical Thinking, Problem Solving, Interpersonal Communication, Multicultural Collaboration
Specialization
Candidates need a Bachelor's degree in Business Administration or Project Management and 2-4 years of relevant experience. Proficiency in tools like Jira and Microsoft Project, along with strong organizational skills, is required.
Experience Required
Minimum 2 year(s)
Legal Support Secretary at Clifford Chance
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Calendar Management, Travel Coordination, Time And Expense Tracking, Document Production, Conflict Checks, Matter Management, Business Development Support, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Typing Speed 60+ Wpm, Professional Correspondence, Client Relationship Management, Proofreading, Formatting, Organization
Specialization
Requires prior experience in professional services, ideally within a law firm, and a typing speed of at least 60 words per minute. Candidates should be proficient in Microsoft Office and possess strong organizational and communication skills.
Experience Required
Minimum 2 year(s)
Business Development Manager at Stonehaven Care Group Support Office
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Beauty Team Leader – Areej | Mall of the Emirates at Mamas and papas altayer group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Team Management, Customer Service, Merchandising, Stock Control, Retail Operations, Sales
Specialization
Requires a high school diploma or 'O' Levels. Candidates must have 2 to 3 years of experience in a sales or customer service environment.
Experience Required
Minimum 2 year(s)
Senior Manager - Retailer Customer Success (Market research, Data analytics at NielsenIQ
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Client Relationship Management, Strategic Planning, Data Analytics, Consumer Insights, Stakeholder Management, Joint Business Planning, Revenue Growth, Consultative Selling, Market Research, Nps Programs, Storytelling, Cross Functional Leadership
Specialization
Requires 8-12 years of experience in CPG, retail, or analytics, with mandatory prior experience at NielsenIQ or GfK. A Master's degree (MBA preferred) and deep expertise in POS, Panel, or SA&I analytics solutions are required.
Experience Required
Minimum 10 year(s)
Retail Banking Executive - Auto Finance-UAEN only at Emirates Islamic Bank
, , United Arab Emirates - Full Time
Skills Needed
Auto Finance, Relationship Management, Sales, Cross Selling, Credit Judgment, Financial Analysis, Credit Proposals, Customer Service, Portfolio Quality Management, Negotiation
Specialization
Candidates must possess a bachelor's degree and the ability to exercise sound credit judgment. The role requires the ability to manage high-volume transactions and maintain strong market relationships.
Experience Required
Minimum 2 year(s)
Warehouse Assistant at Mamas and papas altayer group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Warehousing, Storage Management, Goods Retrieval, Inventory Support
Specialization
Requires a high school diploma or 12th grade pass. Candidates must have 1 to 2 years of experience in warehousing.
Land sport animator at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Activity Facilitation, Event Hosting, First Aid, Cpr, Communication Skills, Adult Recreation, Teamwork, Program Development, Physical Fitness, Multilingualism
Specialization
Requires at least one year of experience in high-volume recreational environments and a current Standard First Aid with CPR certification. Candidates must be physically fit, professional, and capable of hosting various games and activities in any weather.
Electrical Engineer (Infrastructure - Street Lighting and Traffic Signal) at Aecom USA
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Construction Supervision, Quality Control, Street Lighting, Traffic Signal Systems, Lv Cable Networks, Testing And Commissioning, Stakeholder Coordination, Technical Reporting, Hse Compliance, Shop Drawing Review, Project Integration, Infrastructure Engineering
Specialization
Requires a Bachelor's degree in Electrical Engineering and at least 8 years of experience in the UAE. Must have specific experience in roads and infrastructure projects.
Experience Required
Minimum 5 year(s)
Anesthesia Technologist-Clinical Support - Anaesthesia at Sheikh Shakhbout Medical City
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Anesthesia Site Preparation, Clinical Support, Patient Safety Standards, Anesthesia Equipment Management, Clinical Assistance
Specialization
Requires a Bachelor's degree in Anesthesia or a nursing/respiratory technician background with specialized anesthesia training. A minimum of 2 years of experience in an active Anesthesia Department and a current national license are required.
Experience Required
Minimum 2 year(s)
Customer Relationship Officer at ADIB Candidate Experience site
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Retail Banking, Kyc Policies, Cross Selling, Staff Management, Financial Product Sales, Compliance, Customer Relationship Management, Operational Control, Uae Banking Regulations, Training Skills, Management Information Skills, Credit Policies
Specialization
Requires broad knowledge of retail banking products, credit policies, and UAE banking regulations. Candidates must possess strong sales, training, and management information skills.
Experience Required
Minimum 2 year(s)
IT Security Manager at Australian Department of Infrastructure and Regional Development
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Customer Experience Advisor Wealth at RAKBANK
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

0.0

Posted On

14 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Equity Trading Support, Brokerage Operations, Customer Service, U.S. Market Practices, KYC, AML, Data Privacy Regulations, Technical Troubleshooting, Portfolio Management, Financial Services

Industry

Banking

Description
  At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance. About the Role We are looking for a skilled and service driven Customer Experience Advisor - Wealth to join our Customer Experience Hub. In this role, you will be the first point of contact for customers seeking support related to equity trading and U.S. market practices. You will provide expert guidance, resolve technical and trading related queries, and ensure a seamless and compliant experience for every customer interaction. This role reports to Team Leader - Customer Experience and is pivotal in strengthening customer confidence, enhancing service quality, and supporting operational excellence within a fast-growing trading environment. What you will be doing:  * Assist customers with key trading concepts (stocks, forex, crypto, derivatives. * Explain common order types including market, limit, stop, and stop limit * Provide guidance on margin, leverage, portfolio basics, and corporate actions * Troubleshoot technical issues such as login errors, failed orders, or navigation challenges * Use the GTNME Admin Portal to review accounts, trades, and backend data * Escalate unresolved cases to technical teams when required * Follow KYC, AML, and data privacy regulations consistently * Apply verification and documentation procedures accurately * Safeguard customer information and maintain confidentiality * Educate customers on U.S. market sessions (premarket, regular, after hours) * Provide guidance on major U.S. exchanges (NYSE, NASDAQ, AMEX) * Handle inbound calls and chats with professionalism and empathy. * Aim for first call resolution while maintaining accuracy and clarity * Document interactions for audits and compliance * Stay updated on market developments, platform enhancements, and regulatory changes. * Support cross functional teams during peak periods   What We Are Looking For * Bachelor’s degree or equivalent qualification. * 1 to 3 years of professional experience in areas related to equity trading support, brokerage operations, or customer service within the financial services sector * The role requires a solid working knowledge of U.S. market practices, including trading hours, major exchanges, and settlement processes * Candidates must be familiar with trading platforms and backend systems, enabling them to navigate systems effectively and support customers with technical or transactional issues. * Additionally, a sound understanding of KYC, AML, and data privacy regulations is essential, as the role involves handling sensitive customer information in compliance with regulatory standards
Responsibilities
Act as the first point of contact for customers seeking support on equity trading and U.S. market practices. Resolve technical queries, manage account data via the GTNME Admin Portal, and ensure compliance with financial regulations.
Customer Experience Advisor Wealth at RAKBANK
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Equity Trading Support, Brokerage Operations, Customer Service, U.S. Market Practices, Kyc, Aml, Data Privacy Regulations, Technical Troubleshooting, Portfolio Management, Financial Services
Specialization
Requires a Bachelor's degree and 1 to 3 years of experience in equity trading support or financial customer service. Must possess strong knowledge of U.S. exchanges, trading platforms, and regulatory standards like KYC and AML.
Experience Required
Minimum 2 year(s)
IT Support Specialist at Transmed Holding Limited
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Technical Support, Hardware Configuration, Software Installation, Troubleshooting, Data Backup, Inventory Management, Procurement, Sla Management
Specialization
Requires a Bachelor's degree in Information Technology or a similar field. Candidates should have 0 to 1 years of experience in an IT support role.
Payment Customer Service Supervisor at TAQAR CONSULTING CO. L.L.C
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Customer Relations Officer (Sakina) at Seha medical center
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Customer Service, Patient Relations, Communication, Feedback Management, Quality Assurance
Specialization
A diploma in Accounting, Finance, Business Administration, or a relevant field is required. A bachelor's degree in these fields is desired.
Vice President, Fund Accounting (Abu Dhabi) at BNY
Al Maryah Island, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Fund Accounting, Enterprise Investran, People Management, Nav Calculation, Client Relationship Management, Process Improvement, Audit Coordination, Uk Oeic Knowledge, Luxembourg Sicav Knowledge, Financial Reporting, Performance Management, Stakeholder Management
Specialization
Requires over 9 years of fund accounting experience, including 5+ years with Enterprise Investran and a proven track record in people management. A third-level degree in Accounting or Business is ideally required.
Experience Required
Minimum 10 year(s)
Senior Manager - Customer Experience at Naukrigulf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Team Lead, Customer Analytics, Shipping Services at Marcura
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Sql, Excel, Python, R, Power Bi, Data Visualization, Data Modeling, Team Leadership, Data Governance, Business Intelligence, Stakeholder Management, Statistical Analysis, Predictive Modelling, Machine Learning, Data Cleaning, Maritime Analytics
Specialization
Requires a bachelor's degree in a quantitative field and 4-6 years of experience in analytics, including at least one year in a leadership role. Proficiency in SQL, Excel, and data warehousing technologies is essential, with maritime industry knowledge being a strong advantage.
Experience Required
Minimum 5 year(s)
Transformation & BPM Manager at COFACE NORTH AMERICA
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Project Management, Change Management, Business Process Management, Lean Methodology, Process Mapping, Data Analysis, Kpi Monitoring, Stakeholder Management, Risk Management, Agile, Waterfall, Leadership, Strategic Planning, Governance, English Proficiency, Communication
Specialization
Requires a Bachelor's degree in Business Administration or similar with at least 5 years of experience in project or process management. Proficiency in Lean, Agile, and Waterfall methodologies is essential, along with strong leadership and English communication skills.
Experience Required
Minimum 5 year(s)
Assistant Project Manager.Injaz - TECH - Customer Engagement and Lifecycle. at Mashreq Careers
, , United Arab Emirates - Full Time
Skills Needed
Project Management, Retail Technology, Stakeholder Coordination, Microsoft Project, Jira, Time Management, Analytical Thinking, Problem Solving, Interpersonal Communication, Multicultural Collaboration
Specialization
Candidates need a Bachelor's degree in Business Administration or Project Management and 2-4 years of relevant experience. Proficiency in tools like Jira and Microsoft Project, along with strong organizational skills, is required.
Experience Required
Minimum 2 year(s)
Legal Support Secretary at Clifford Chance
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Calendar Management, Travel Coordination, Time And Expense Tracking, Document Production, Conflict Checks, Matter Management, Business Development Support, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Typing Speed 60+ Wpm, Professional Correspondence, Client Relationship Management, Proofreading, Formatting, Organization
Specialization
Requires prior experience in professional services, ideally within a law firm, and a typing speed of at least 60 words per minute. Candidates should be proficient in Microsoft Office and possess strong organizational and communication skills.
Experience Required
Minimum 2 year(s)
Business Development Manager at Stonehaven Care Group Support Office
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Beauty Team Leader – Areej | Mall of the Emirates at Mamas and papas altayer group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Team Management, Customer Service, Merchandising, Stock Control, Retail Operations, Sales
Specialization
Requires a high school diploma or 'O' Levels. Candidates must have 2 to 3 years of experience in a sales or customer service environment.
Experience Required
Minimum 2 year(s)
Senior Manager - Retailer Customer Success (Market research, Data analytics at NielsenIQ
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Client Relationship Management, Strategic Planning, Data Analytics, Consumer Insights, Stakeholder Management, Joint Business Planning, Revenue Growth, Consultative Selling, Market Research, Nps Programs, Storytelling, Cross Functional Leadership
Specialization
Requires 8-12 years of experience in CPG, retail, or analytics, with mandatory prior experience at NielsenIQ or GfK. A Master's degree (MBA preferred) and deep expertise in POS, Panel, or SA&I analytics solutions are required.
Experience Required
Minimum 10 year(s)
Retail Banking Executive - Auto Finance-UAEN only at Emirates Islamic Bank
, , United Arab Emirates - Full Time
Skills Needed
Auto Finance, Relationship Management, Sales, Cross Selling, Credit Judgment, Financial Analysis, Credit Proposals, Customer Service, Portfolio Quality Management, Negotiation
Specialization
Candidates must possess a bachelor's degree and the ability to exercise sound credit judgment. The role requires the ability to manage high-volume transactions and maintain strong market relationships.
Experience Required
Minimum 2 year(s)
Warehouse Assistant at Mamas and papas altayer group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Warehousing, Storage Management, Goods Retrieval, Inventory Support
Specialization
Requires a high school diploma or 12th grade pass. Candidates must have 1 to 2 years of experience in warehousing.
Land sport animator at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Activity Facilitation, Event Hosting, First Aid, Cpr, Communication Skills, Adult Recreation, Teamwork, Program Development, Physical Fitness, Multilingualism
Specialization
Requires at least one year of experience in high-volume recreational environments and a current Standard First Aid with CPR certification. Candidates must be physically fit, professional, and capable of hosting various games and activities in any weather.
Electrical Engineer (Infrastructure - Street Lighting and Traffic Signal) at Aecom USA
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Construction Supervision, Quality Control, Street Lighting, Traffic Signal Systems, Lv Cable Networks, Testing And Commissioning, Stakeholder Coordination, Technical Reporting, Hse Compliance, Shop Drawing Review, Project Integration, Infrastructure Engineering
Specialization
Requires a Bachelor's degree in Electrical Engineering and at least 8 years of experience in the UAE. Must have specific experience in roads and infrastructure projects.
Experience Required
Minimum 5 year(s)
Anesthesia Technologist-Clinical Support - Anaesthesia at Sheikh Shakhbout Medical City
Abu Dhabi, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
Anesthesia Site Preparation, Clinical Support, Patient Safety Standards, Anesthesia Equipment Management, Clinical Assistance
Specialization
Requires a Bachelor's degree in Anesthesia or a nursing/respiratory technician background with specialized anesthesia training. A minimum of 2 years of experience in an active Anesthesia Department and a current national license are required.
Experience Required
Minimum 2 year(s)
Customer Relationship Officer at ADIB Candidate Experience site
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Retail Banking, Kyc Policies, Cross Selling, Staff Management, Financial Product Sales, Compliance, Customer Relationship Management, Operational Control, Uae Banking Regulations, Training Skills, Management Information Skills, Credit Policies
Specialization
Requires broad knowledge of retail banking products, credit policies, and UAE banking regulations. Candidates must possess strong sales, training, and management information skills.
Experience Required
Minimum 2 year(s)
IT Security Manager at Australian Department of Infrastructure and Regional Development
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
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