Administrative Assistant, Continuing Education

at  Canadian College of Naturopathic Medicine

APPLICANT DEADLINE: UNTIL FILLED

Do you want to work for an organization where people care about each other? We are currently looking for a highly motivated, enthusiastic and experienced Administrative Assistant.
In this challenging role, reporting to the Program Manager of Continuing Education, you will be responsible for maintaining an up-to-date filing system and recommending improvements or revisions to meet the department’s operational requirements. You will provide administrative assistance during the development of new projects and programs and respond to inquiries from students, faculty, and alumni via phone, email, or in person. The successful candidate will prepare, administer, and compile course KPIs, evaluations, and quality assurance metrics. Additionally, you will produce, collect, track, and maintain course materials, such as notes, outlines, lecture notes, exams, and tests, under the direction of the Program Manager, ensuring official manuals and reports are accurately formatted and updated. A high level of customer service to students, faculty, alumni, and external stakeholders is expected.

QUALIFICATIONS:

• Post-secondary education in administration/business or related studies
• Administrative experience in education and/or student affairs are an asset
• Customer service experience is required
• Computer literacy in all range of administrative support programs such as MS Word, Excel, and Outlook
• Ability to interact positively with students, faculty, and staff of the College
• Good organizational and time management skills
• Demonstrated ability to work with minimal supervision along with a “team player” attitude in fast paced environment
• Exceptional communication and interpersonal skills with the ability to deal effectively– both orally and in writing- with individuals at all levels within the organization
• Excellent organization, time management, analytical and research skills
• Tact, discretion and ability to exercise professional judgment in a highly confidential environment
  Please apply with your resume and cover letter.
  The Canadian College of Naturopathic Medicine (CCNM), is Canada’s premier, pan-Canadian academic institution for education and research in naturopathic medicine. Our graduates are eligible to write the licensing examinations for all regulated jurisdictions in Canada and the United States to become naturopathic doctors. The College is a registered charity dependent upon tuition, research grants and donations for the fulfillment of its mission. CCNM has two campuses, one in Toronto and another in the Metro Vancouver area known as the Boucher Campus. The College provides an attractive work environment for those who value good health and who enjoy working in a positive creative atmosphere.
  CCNM welcomes individuals who have demonstrated commitment to upholding the values of equity, diversity, and inclusion and will partner with us in expanding our EDI capacity. We encourage applications from equity-deserving groups, including Indigenous Peoples, Black-identified persons, other racialized persons, persons with disabilities and those who identify as women and/or LGBTQ2SIA+.
  CCNM is committed to accommodating applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please advise the Human Resources department if you require accommodation at any stage of the recruitment process. This document can be made available in an alternate format upon request.

Please refer the Job description for details