Anthropologie Senior Sales Associate - Brent Cross, London
at Anthropologie
London NW4, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 30 Dec, 2024 | Not Specified | 02 Oct, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Location:
This position is located at Brent Cross Shopping Centre Prince Charles Dr Hen, London, , NW43FP United Kingdom Role Summary:
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You’ll Be Doing:
Exceed the customer’s service expectations by meeting the following responsibilities:
- Build genuine relationships with customers
- Greet all customers within their first five minutes in the store
- Offer to hold items for the customer at the cash wrap or in the fitting room
- Determine the customer’s needs and offer suggestions and alternatives
- Utilize all customer care resources
- Offer to locate out of stock product from other stores
Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:
- Comment on all items purchased
- Enquire if their purchase is a gift that will need to be wrapped
- Request the customer’s phone number
- Ring transactions efficiently - issue a receipt
- Compare signatures on back of card and receipt
- Demonstrate knowledge of return policy
- Practice proper phone etiquette
- Perform all register functions
- Train new associates on register university
- Maintain cash wrap organization, cleanliness and restock
- Assist in maintaining store merchandising and operational standards
- Uphold all company policy and procedures
- Serve as a proactive mentor, teacher and problem solver for the sales team
What You’ll Need:
Responsibilities:
Exceed the customer’s service expectations by meeting the following responsibilities:
- Build genuine relationships with customers
- Greet all customers within their first five minutes in the store
- Offer to hold items for the customer at the cash wrap or in the fitting room
- Determine the customer’s needs and offer suggestions and alternatives
- Utilize all customer care resources
- Offer to locate out of stock product from other store
Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:
- Comment on all items purchased
- Enquire if their purchase is a gift that will need to be wrapped
- Request the customer’s phone number
- Ring transactions efficiently - issue a receipt
- Compare signatures on back of card and receipt
- Demonstrate knowledge of return policy
- Practice proper phone etiquette
- Perform all register functions
- Train new associates on register university
- Maintain cash wrap organization, cleanliness and restock
- Assist in maintaining store merchandising and operational standards
- Uphold all company policy and procedures
- Serve as a proactive mentor, teacher and problem solver for the sales tea
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Retail Industry
Sales / BD
Retail
Graduate
Proficient
1
London NW4, United Kingdom