Application Support Specialist (Finance Apps Maintenance)

at  The Este Lauder Companies

ABOUT ESTÉE LAUDER COMPANIES

The Estée Lauder Companies is the global leader in prestige beauty — delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. We are the only company focused solely on prestige makeup, skincare, fragrance, and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and imagination — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.

JOB REQUIREMENTS AND QUALIFICATIONS

• Minimum Education level: Bachelor’s degree, preferably in an IT-relevant discipline (such as Computer Science, Finance, Accounting, Statistics, Applied Math, etc,)
• Minimum Years of Experience: 5 years related experience
• Required Language Proficiency: Confidence and proficiency in English, including for business, is a prerequisite.
• Licenses or Certifications: Six Sigma
  A sound knowledge of large organization complex and multi-disciplined finance business practices and procedures.
  Knowledgeable of diverse regional legal and statutory requirements.
  Experience in Managing 3rd Party application and integration providers.

Knowledge of the following SAP Finance application areas ideally across many of the following to have an end view of finance.

• SAP Accounts Payable
• SAP Accounts receivable
• SAP Fixed Assets
• SAP Financial Accounting (FI) overall
• SAP Controlling (CO) overall

The Application Support Specialist (Finance Apps Maintenance) is a key member of the TechOps Finance Application Maintenance team. The purpose of the role is to work closely with IT Finance colleagues and other IT application teams (especially non-Finance IT areas that influence a Financial outcome) to design, develop, and implement application major and minor enhancement requests and production fixes in all areas of Finance.
The Specialist will manage the work of technicians from multiple and diverse application support vendor teams and applications areas in the delivery of application solutions and will provide timely and relevant resolutions to reported production issues and requested enhancements.
The Specialist will work closely with Global TechOps colleagues to ensure that resource prioritization is mindful of global as well as regional support demands from the same technical team. At the same time, they will adhere to global template guidelines and seek collaborative solutions where necessary with TechOps-based global partners and on occasion with Finance Functions and DTE team SMEs to deliver the most relevant IT solution for an issue or enhancement.