Area Manager

at  ivolve Care and Support

Vacancy Location: Horley, East Surrey (this role covers 12 services in the East Surrey and South Essex area)
Shifts: Full-time 37.5 hours per week (Monday to Friday - 9am till 5pm)
Pay Rate: Competitive
Sponsorship: This service does not provide support for visa sponsorship

From January 2025, you’ll receive even more great benefits as standard with ivolve:

• Enhanced Sickness Pay Scheme
• EV car scheme via salary sacrifice
• Accrue extra holiday days linked to length of service
• Subject to qualifying period & eligibility criteria

WHO WE ARE

We’re here to support people to flourish in a place they call home. We’re one of the largest providers of adult social care with over 4,000 colleagues supporting 1,300 people. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do – so we can create the best experiences together.
We’re very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.

* Person-led Care *

• Our approach is all about co-production with the people we support. We work with them to design and plan things – so we can create the best experiences together
• You will work alongside the people we support and our colleagues to build positive relationships that enable people to take positive risks or have their say about the support they receive as well as develop skills on a practical or personal level
• You may deliver personal care to people where and if required in a person-centred way that is always respectful and dignified.
• You will be responsible for the delivery of effective and efficient personalised services for people, ensuring systems, processes and practices are in place and reported to keep people safeguarded from abuse
• Working with internal stakeholders to learn from the past and reflect on new ways of working to reduce future incidents and build positive relationships to achieve good outcomes for the people we support

GREAT PLANNING AND LEADERSHIP

• You will work with the team to lead a culture that reflects our values and supports our colleagues and the people we support to further develop their skills and satisfies all legislative requirements
• You will ensure all risks to people supported are continually assessed, their safety monitored and managed, and they are supported to stay safe as well as monitor people’s care and treatment and act proactively on outcomes through completing monthly Quality Audits to ensure processes are in place and adhered to in line with the requirements of the regulator
• You will work to ensure information is collated and recorded in line with our Quality System and regulatory requirements
• Manage the appropriate maintenance of records and personal information in line with GDPR, to the standards required by Information Governance
• You will ensure that all policies and procedures related to the running of all services under your responsibility are adhered to and that performance that falls outside of our expectations is managed with swift remedial action using the expertise available within the group to performance manage anyone who fails to meet expectations or objectives relevant to their role and job description
• Support the disciplinary and grievance process by leading on and assisting in investigations and chairing formal meetings as required, following company policy and statutory requirements

Please refer the Job description for details